Service and knowledge is top notch. Best selection in the valley. Definitely worth a visit!read more

Used the last bit of my available funds to try and get myself a model from a place called Andy's…read moreHobby Headquarters in Glendale, AZ, from their online store. I was excited, it was a kit I had been hunting for quite some time, and I thought I would finally have one in my collection. I paid for shipping, and it was sent USPS Ground Advantage, with insurance. USPS decided to deliver it to the wrong address, and to absolutely no one's surprise, it vanished. USPS informed me that the shipper has to initiate a claim, it is not something I can do, and they gave me a letter admitting the mistake and that the package is now lost. I relayed this to Andy'sHHQ, and they didn't respond. In fact, due to their sluggish response to the situation, they are now sold out of that model, so even if refunded, I can't get it any more. I reached out to Andy'sHHQ again today, only to be met with an excuse about how they aren't responsible, they shipped it, so if it is lost I have to deal with the USPS. But the USPS already told me I had to deal with the shipper. This "hobby shop" clearly isn't trustworthy in any way, and that angers me because I have sent a few people their way after I had ordered a couple of times and had no issue, so I thought they could be trusted. Now I look bad if any of those people don't get what they ordered and paid for. It is truly a sad world we live in where any retail company feels like it is perfectly acceptable to ignore the actual customer just as long as they say they have no responsibility once anything ordered online leaves their store.

Nice place, decent prices but employees are dope! Shoutout…read moreto Jorge! He took care of us

Shoutout to Rick, Ben, and Trish!…read more This store is a locally owned and operated business with the best staff around! Everyone is kind, knowledgeable, and fair! They have a great selection of magic the gathering products, lorcana, and other tcgs! We live an hour away and have been making the drive to visit this store because their store is that amazing! 20/10 stars. Highly recommended!

This place is located in the Tanger Outlets near Cardinals State Farm Stadium…read more They have a bunch of different collectibles in there. They have some signed collectibles which are expensive or seem expensive but they may good deals. They have all kinds of things like Star Wars, Avengers, etc. Something's are only $9.99 where as some of the signed ones are $150. Worth checking out for this type of interest.

Homie behind the register needs a a** whooping , rude as can been, I'd never shop here . Terrible…read morecustomer service and i was going buy a bunch of stuff ,but i ended up putting it all down and left before something happened. Seriously F that guy, wish I could run into him on the street.

what do you do when your nephew sends you an email from halfway around the world asking for help on…read morea pinewood derby car which needs to race in less than a week? if you're the simonster, the first thing you do is curse out your brother for waiting this long to start building the car. the second thing you do is google how championship-winning pinewood derby cars are made. evidently it's all about physics: minimize rolling friction while maximizing gravitational push. competitors can go absolutely bonkers trying to make their cars go faster, including tungsten weights, precision-machined wheels/axles, super slick finishes, etc. since i had to send the parts halfway around the world, i really wanted a shop that had everything i needed and would be able to ship it immediately. maximum velocity conveniently already assembles that best go-fast components into kits, so all i had to do is combine a speed kit with some weights and decals to give my nephew the fundamentals of a cool, fast car. elisa, one of the owners, was super helpful, and placing my order including next-day international shipping was a cinch. unfortunately with such time and distance constraints, i'll have to leave it up to my non mechanically-inclined brother to help my nephew assemble and tune the car this year, but you can bet that next year uncle simonster is going to custom engineer the fastest car on the track and kick all the other kids' butts!!! oops, i mean i'm going to help my nephew have as much fun as possible... =P

From the owner: Offering everything you need to build a pinewood derby car that reaches maximum velocity. We have…read moreparts and supplies for races sponsored by BSA, Awana, Royal Rangers, RAs, Y-Guides, and other organizations.

My first time going, and it definitely won't be my last!…read moreThis store was amazing and with friendly helpful staff. I went in looking for parts for my T-Maxx and of course they had them. Even picked up a bottle of Nitro and a can of paint. I will tell you. Hard to not spend all your money in that store. They have everything!! Looking forward to needing to go back!

Super kind service at first…read more Being an inexperienced 14yr old I brought an item in to get a wire soldered. They said they could do it and when I got it, it was messy and weak. I took it home and when I assembled my model , it turned out one of the components was damaged (near the wires that were soldered) It cost $50 for a new one and they said that they weren't at fault and turned me down. No compensation... Pretty disappointed, as I don't really have a stable way to make money at 14...

A great locally owned shop with a kind, informative owner! I was in search for a specific primer…read morefor a sculpture I am working on and he was able to also give me a recommendation for something that might do a better job, as well as some suggestions for other materials to consider for future pieces. This year I am trying to really commit to shopping locally for things and I'm glad to find a place that has much of what I need for decent prices. I also always enjoy meeting folks who have knowledge, expertise and good salesmanship. Looking forward to returning for my next project's needs!

I called ahead of time to find out about model ships and the owner was helpful and answered all of…read moremy questions. As a first time shopper for my aunt who enjoys this type of hobby, they had a variety of items such as military planes, tanks, battle ships, and subs too. I enjoyed the display of all of the models to look at as they had many types of cars, trucks and more. It felt personal as this is a privately own established business that I enjoy supporting and contributing too.

Michael's came in clutch when we had them frame and matte our family's collectible. Their work was…read moreefficient and timely, and worth the investment. We are so glad to have used them for this project!

Had to go here for a couple things and everything was organized well and seems almost everything is…read moreon some sort of a sale and sometimes you. A find some great deals on clearance as well. All the checkouts are machines now but I had to return something and they made it easy and fast as well. This is also a convenient location since it's right by target and Starbucks and has a decent selection of stuff as well.

Weak. I came in looking for some sanding tools and the guy behind the counter could not have been…read moremore disinterested. He even discouraged me, saying "well we only have sanding sheets", which was the answer to my question, "where are your sanding supplies?"... to which I then had to ask again, where are they? At about that time another guy appeared from 'round the corner and helped me. They had much more than the first, uninterested employee let on. Once I went to check out I went back to the uninterested employee, who had been behind the register. He rung me up then unceremoniously stepped back from the counter and went, "Okay, there you go.", leaving me to awkwardly reach forward and grab my jumble of items I'd just paid for. The prices were fairly high, and given the fact that I felt uncomfortable asking a simple question and then made to feel even more awkward actually purchasing something...yeah, I just don't think I'll be back.

I dropped a remote control car off 3 months ago, and they job out their repairs to someone who…read moreworks on them. I have never received an update unless I sent a text. Each time I was told he was busy, and would get to it!! Today I received the same comment, regarding how busy he is. Would highly recommend not doing business here! I waited three months, and finally told them I will pick it up!! I will search for somebody interested in doing business!!

Lovely, easy breasy experience card hunting here. The folks are always nice, never pushy, and…read morethere's a great selection of new sets, vintage EN/JP singles and graded Pokemon cards. They also have binders with less expensive cards which has been great for filling out sets I am trying to complete!

I've spent thousands at this store over the last year and generally accepted that some prices run a…read morebit high because stores need to make money. Recently I found a Charizard card marked at $11 that appeared significantly undervalued compared to market price, even considering the minor print lines. When I went to purchase it, the employee took the card to the back for several minutes and then returned saying the owner had already sold it online. They weren't able to show the sold listing or provide any verification. Maybe it truly had sold elsewhere already, but the situation felt poorly handled and honestly damaged my trust as a longtime customer. Inventory mistakes happen, but transparency matters.

Fantastic gaming store for the West Valley audience! I have done several preorders with them and…read morethey've saved the day getting me some popular sets

Warhammer is a game of it's own. The passion for gaming the location owner has he uses to create an…read moreawesome environment for others. In store shopping,, deliver your online orders right to the store, gaming workshops and tournaments, along with the ability to come in and paint your game pieces. I personally do not game, but I have spent a lot of hours here. I have evened help paint. My cousin injured her back and couldn't take him for a while. Her husband just had heart surgery so I am here again. My cousin has a great kid. I went from taking him Pokémoning to Pokémon card tournaments and now that he is older itsball about Warhammer. Trust me Warhammer is much safer. When Pokemoning one night we were parked at the back of Bashas at a pokestop during an event late at night and up came a police officer shining a bright light into my car asking us what we were doing. I asked him if he really wanted to know? We showed him our phones and I told him we were trying to catch a shiny Pokémon. We don't get into trouble here. Really coold down to earth people. Great place to keep bored kids out of trouble.