Me and my husband had great help from Jon! He was very understanding and he helped us a lot! We hope to work with him again! We would also like to thank Eddie as well for helping ! God bless read more

Be very very carefful before you buy no matter what they wıll add from 5 To 20k rigjt before sıgnıng the fınal paperworks worst place to buy car read more

Saw a car on OfferUp and decided to visit Car Castle Jon helped through the process very good guy and not a pushy car salesman I really recommend him. Jon was very detailed about everything and answered all my questions excellent customer service read more

Car Castle - Car Dealers Near Me - Fullerton, California

This place is an absolute joke. I honestly would not suggest anyone to purchase a vehicle here. I was already qualified with my credit Union and only needed to talk numbers and get the right price. I told the salesperson multiple times that I didn't want my credit ran since I was already approved, the salesperson assured me that they wouldn't and were only doing an identity verification. Well that was a lie because I got an alert saying they ran it. The manager tried to talk his way out of it saying I signed the paper and should have known. Also to top it off, they have a 5,000 mark up on all of their vehicles because they call themselves "a custom dealer." The mark up isn't reflective online and they wont tell you until you get there. More than likely people are trading their vehicles in with the modifications already done and the dealership is taking credit for it. Don't buy here. read more

Had a good experience at car castle. Everyone was helpful and answered any questions I had. Recommend to come check it out. read more

Car Castle - Car Dealers Near Me - Fullerton, California

Drove from Chino, and had appointment. Spent a hour viewing vehicle. Sales person was Domenica and Ali. Dom is who communicated on Facebook Marketplace, Ali is who took me to vehicle, handed me a key, and never saw him again. Then a woman gets in drivers seat and begins to modify settings I made to vehicle as I set it up for myself. She tells me she's been viewing car for 2 weeks and was there to work out financing and purchase vehicle. Wow! Vastly unprofessional organization and/or staff. This isn't CAR CASTLE... it's CAR HASSLE!!! read more

The staff were all friendly and helpful when going to buy a vehicle, but once you finance a vehicle and overtime notice some issues with the car electrical, wiring, a/c , wheel issues, etc they don't want to help at all m. They Expect you to fix the issues yourself when the car had issues prior to buying but can't notice till you obviously have to drive the car overtime. WOULD NIT BUY FROM THIS BUSINESS!! SAVE YOUR MONEY!! read more

Mark was super awesome and helped us immensely during our visit to Car Castle! It was my first time buying a car and he was able to answer all of our questions :) He clearly & efficiently broke down all the information i needed to buy my car and clarified what I would be paying for. He was super duper friendly and he is the #1 person I would recommend to a friend if they were looking for help to buy a car. Thank you so much again Mark! read more

Car Castle - My mom & I posing in front of my new car :') - Car Dealers Near Me - Fullerton, California

DONT BUY YOUR CAR HERE. Possibly the worst car buying experience ever. Purchased a Range Rover velar from this dealership and the engine blew within 1000 miles, repair was over $21,000. It's been more than 3 months and no word on repairs from their TERRIBLE warranty company, wouldn't pay out Land Rover to do the repairs. Everyone was VERY RUDE and talking over me on the phone. THEY DONT DO ANY INSPECTION OF CARS THAT COME IN. Impossible to get a hold of and incredibly rude, worked in the car business for years and have NEVER experienced such unprofessionalism. DONT BUY YOUR CAR HERE read more

Your car says a lot about you. Mine says I have an angry wife at home, but I'm happy. Got this guy through Mark. We initially didn't come to terms on a similar spec Jeep but we found this alternative and they made the process quick and easy for me. He was transparent about add ons from the beginning so he didn't waste my time. I'd definitely recommend Car Castle for their moded jeeps . read more

Car Castle - Car Dealers Near Me - Fullerton, California

There people use the bait and hook , very unprofessional trying to sell me a Toyota Tacoma and mark it up 6k because of a lift and new tires , truck has no wear near new tires , it it was a stock pre runner , but saying the put a lift on it . Can't believe there still in business read more

The prices advertised are not accurate, they will tell you they are a custom dealer and have fees for accessories. Furthermore, their staff have replied to reviews on google commenting on a persons lack of credit, completely inappropriate and unprofessional. read more

Car Castle - Listed price of nearly 56k. Actual "between 7 and 10k more"-their words. even though its not stated in the ad. - Car Dealers Near Me - Fullerton, California

DO NOT RECOMMEND!!!!!!!!!!!!!! Drove over two hours to be told that list price was not the price it was 7000.00 more because of the wheels tires and suspension that was on it! FALSE ADVERTISING at its finest... should state wheels tires and suspension not included. extremely unprofessional. Told them that was out of our price range and he still insisted he could get closer to the listing price at 33,999. Ran credit a anyways and said they couldn't do better than 40000.00 Because the value of the truck had raised 7000.00 since last week and the suspension kit and wheels and tires were over 7000.00............ needless to say we walked away even though they ran credit they were trying hard to get over on two woman. Don't even deserve 1 star. read more

Car Castle - Not the vehicle in the photo just the name of the company to a avoid! - Car Dealers Near Me - Fullerton, California

Adam is a great businessman and great person overall. He likes to make sure his customers are treated fairly and happy. I bought my kia from there tires weren't in greatest shape so he provided a set off 4 new tires for my car . which I truly appreciate it. I would recommend this car dealership if you want great customer service read more

I found this great price on a used truck on carGurus. Sales weapon called me back right away. Which I appreciated(Danny) all week long when I called other dealerships most didn't answer the Phone. Mark show is the truck we liked and had a great price. He was extremely personable and really related to the customer. When I went to other dealership they added on $ 3000 on the CarGurus price. They did have a smaller fee of $1500 but they worked with us because we had a very small budget. Over all this dealership has some great deals, and some very impressive cars. They also have a maintenance team on site and give a 30 day warranty ( 50 percent off parts and labor ). Thanks Mark read more

Car Castle - 2014 Ford F-150 - Car Dealers Near Me - Fullerton, California

Omg I love my truck so much! Thank you Mark for making it happen you're the best!! this place is the best for badass trucks and jeeps... highly recommended! Thanks again Mark read more

Car Castle - Car Dealers Near Me - Fullerton, California

This dealership is amazing. Jessie and Mark helped us throughout the whole process of buying our Jeep. They were very professional, accommodating and basically treated us like family. Inside they have a foosball table, pool table and some other toys to keep kids occupied. This dealership specializes in building Jeeps and other large trucks, what they do is take a stock vehicle and just add all of these four wheel drive parts to them making them unique and one of a kind. While we were there we saw a few huge Chevy trucks that looked amazing. What I also found out was that this dealership will actually take your stock vehicle and make it ridiculously awesome. They do have regular cars and stock trucks there as well. Mark also worked with us on the financing, basically making the sale happen. Anyhow, I would recommend this dealership to anyone looking for a solid car and doesn't want to get jerked around by some sleazy car dealership. read more

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False advertisement on pricing for vehicles anything with tire or rims add an additional 10,000 to the price before you even finance be careful read more

The moment we drove in this place we loved it! The way all their trucks & jeeps are already lifted definitely catches your attention. You can tell whoever does this, loves what they do! If you're looking to buy, look for Mark! He's awesome. He tries to get you the best deal the first time around, & tries to make the whole process fast & easy. Not only that, but he speaks Spanish, which made everything so much easier for us. We loved his customer service & attention to what we wanted. My husband and I were so happy with our purchase that we came back TWO days later for my dad to get a truck. & we will be going back to have our Jeep customized by them! read more

Car Castle - 2019- 3500 Ram & 2020- 1500 Silverado - Car Dealers Near Me - Fullerton, California

If I could give negative stars I would. Initially I found a car on a different lot & it seemed the deal was done. I was told we would head over to the "bigger lot" to finalize papers. That's where the trouble started. I was told I would now suddenly need a co signer for the vehicle that I thought was already mine. Yeah, no. Told I would hear by the next day. Sike. Went over to see what was going on, brought a co signer, still wasnt good enough & I was told the car would now be even more expensive than already agreed on. The people I dealt with the other day weren't around & the new person trying to handle the deal was some weasel named Allen. Fast forward to a week later & I get some bogus email from a sales guy named Kenneth thanking me for my "interest" in the car. Screw off. These people are only out to squeeze every penny out of you. What a joke! Glad I took my business elsewhere. read more

Vehicle listed at $29,999 was actually being sold for $39,999. They showed me a legal disclaimer at the bottom, probably to avoid claims of false advertisement. The problem with the disclaimer is that there is no price for mods so you have no idea what the additional price will be. In this case, it was $10k more. So the price they list is not technically for the vehicle in the photos. If the photo and description says new tires and wheels, why is that not part of the price? It's a deceitful practice and designed to get you in the door for a low advertised price. Once in the door, it's the salesman's job to sell the vehicle with the additional costs. read more

I bought this really beautiful Jeep at Car castle. They have the best Custom lifted Jeep's. Thanks to mark my salesman that made the process go by really smooth. He is really outgoing and funny and also speaks fluent Spanish. I would definitely recommend him for anyone who is interested in buying a Jeep!! read more

Car Castle - Car Dealers Near Me - Fullerton, California

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I came here Saturday with my boyfriend to look for a new work truck for him. After seeing all the online prices we decided to come take a look at two different trucks with the intent to buy ONLY if it was in a specific price range. This is my 4th car buying experience ever and my first with Car Castle. We got there early and immediately met with with a nice lady who's name escapes me (Jesse?). Anyways she was really nice and showed us both truck and left us with the keys to take a look. We test drove both trucks and fell in love with (of course) the more expensive of the two. After crunching numbers though we were a little nervous because the truck was turning out to be just a little too pricey. THANK THE UNIVERSE FOR FERNANDO. He was our salesman, and out of any dealership I've been to, believe me when I say that this man and his boss went out of their way to get us in this truck with everything we wanted. As with any dealership and car buying process, we spent about 5 hours there. At the end of the haggling process we were going to settle for a little higher cost than we first thought, but then SURPRISE!! Fernando came back with our truck and the payment was UNDER our budget!! I cant even begin to tell you the happiness that came at that moment. I dont really know how they made that happen and I've NEVER HAD this kind of fantastic experience buying a car before. Needless to say we left very happy new truck parents. This truck is a beast and we got it for a FANTASTIC price with new tires and a lift kit, in just one day. Next time I or anyone I know needs a car, I will be sending them here! read more

Car Castle - 2014 Ford F150 FX4 Thanks Car castle! - Car Dealers Near Me - Fullerton, California

You need to know the price on the internet is NOT the price of the car. You have to tap on the picture , find the "build sheet" then add that to the listed price (figure you're going to need to add $15-$20K). Why would they not be upfront and honest and list the actual price on their website, no idea? Not sure exactly what the definition of bait and switch is but I would guess this is pretty close. Let be BBB make that call. read more

Best looking trucks and Jeeps in Southern California. Car Castle does incredible work at very reasonable prices compared to other places around town. Go see my guy Mark and he will find you what you need. He is super easy to work with and will help get you into what you want. One of the best parts is that they can do any after market modification that you could want (typing this as they are adding 8 new lights for me). Check these guys out. read more

Car Castle - Car Dealers Near Me - Fullerton, California

Cheap parts used on my Jeep and possibly used, no wonder the unreturned message and turning of the cheek. Customers mean nothing and all they want is your buck. Steer clear and keep driving past the place, do yourself a favor. read more

I just bought a beautiful Ford F250 at Car Castle in Fullerton. I totally recommend Car Castle they have A outstanding selection of trucks, jeeps anything you're looking for! Be sure to work with Ali He was my salesman, and I've never had a better buying experience than I did with Ali! read more

Mark was a great guy to work with! Made trading in my truck easy and pain free and got me into my dream truck that is perfect! Just want to say thank you again mark for hooking it up!! read more

Car Castle - Car Dealers Near Me - Fullerton, California

Avoid car castle. Jeep Wrangler is listed at $36000. I called to see if it's available and it was but what they don't tell you is that they put $5000 on top of the car value due to upgrades that can not be removed. So what I don't understand is why don't they just put it on the advertised price as total cost which is $41000. This is a game they play to get people to call and drive out there. Total waist of my time and I will never contact them again. Also he (salesperson)tells me that it's on the fine print that the dealer might have extra options on the car that can will be added. No numbers just assumption. If the car has it then say it has it and put it on the price. Why list a price that does not include the options which can not be removed. Again. TOTAL waist of my time. AVOID AVOID AVOID. read more

I found a truck I liked at the price I liked. I called enquired about it and confirmed the price multiple times and asked if there were any additional markups or add-ons and they assured me there weren't any. I drive from the IE to buy the truck and then they try to add 3k to the advertised price and the "Floor Manger" states that they will NOT honor what I was told. I left upset at the waste of time and dishonesty I had encountered. Later, they called me back and offered to sell me truck at the advertised price and I declined it. Call the dealership and ask them about any additional costs, such as markups or added dealership accessories cost to avoid this scam. I feel sorry for the people they take advantage of. read more

This is my second time purchasing a car from here. Both have been great experiences. Mark is always honest and does everything possible to make you feel comfortable and show you all your options! He's amazing. I appreciate the time and effort they put into helping me find the perfect vehicle for me both times. Definitely will return and recommend! read more

Car Castle - Car Dealers Near Me - Fullerton, California

Got my first car with the help of Eddie and Mark. My experience was quick and efficient with everything done properly and with an affordable price unlike many others. Car also was in pristine condition for being 12 yrs with low miles, minor details nothing a simply wax and detail can't fix read more

Car Castle - Car Dealers Near Me - Fullerton, California

I had a positive experience here test driving a potential vehicle last week. John helped me out and & provided outstanding customer service. Though I was not ready to purchase, he was understanding and met me where I was at. Thank you! read more

We wasted 3 hours waiting for an appraisal on our trade-in (which we didn't even need to trade to buy the particular truck we were interested in), and when we had to leave because of an approaching appointment, we asked the sales rep to get in touch with us about the appraisal and a few concerns about the truck for sale. The truck was not cleaned - the seatbelt was grimy with dirt, there was trash in the back pockets - and there was an alert on the evaporative cooler when we checked the computer codes. We made it clear we just had to leave because of time, and asked the sales rep (Allen) to get in touch. We were very clear that we were interested in the truck, and they should have called that afternoon with the appraisal numbers. But apparently they didn't want to sell the older truck that had been sitting on their lot for a month... Because we never heard anything. Also, my husband accidentally left our computer code reader plugged into the truck, texted Allen, and no response at all. Too bad for them. We were still planning on paying cash for the truck, even if our trade in appraisal came in too low. Their loss. Don't go to this dealership. They wasted 3 of my hours and didn't even start cleaning/fixing the truck we were looking at buying - it could have been a quick cash sale. read more

My car buying experience at Car Castle went great!!! Jon was my dealer and he is the best dealer I dealt with in my car shopping and buying experience (First timer). He was so helpful leading up to my purchase of a 2019 Jeep Wrangler and I'm very thankful for the job he did for me in the process. He makes it very clear that if you need anything or have questions to give him a call right away and he'll get you taken care of. I highly recommend Jon! He was awesome to work with, and he gets the job done. read more

Scammers, drove a long way to see a Jeep that was advertised at a certain price, and then was told it's actually $10k more than was advertised. They say they have a disclaimer about the extra cost for upgrades, but nope...re-checked the listing and the extra cost is nowhere to be found. Seems to be the stereotypical used car salesmen, but only worse. read more

Mark and John were amazing! They were detailed and really tried helping us get a car we actually wanted! The car was in an awesome condition and so were the miles! The dealership is clean and inviting and have very nice cars! I def recommend coming here again and for those who want a car ask for these two! Again thanks for everything and being a first time buyer was also such an awesome experience at car castle! Good luck on your business! Keep up the great and friendly work! :) read more

If you end up going to Car Castle to trade in and or buy a new vehicle you have to work with Ali. He and the Car Castle team did everything they could to help me get out of a vehicle I was really upside down with and they worked many hours to get me the help I needed. They really treat you like you are part of the family and will bend over backwards to get you what you need! read more

Car Castle - Ali and I with my new truck. - Car Dealers Near Me - Fullerton, California

I worked with mark. I had a trade in, i told him what I wanted, and he made it work. super Honest guy, and will crunch realistic numbers with you. he didn't let me go over budget and helped me stay within my parameters of spending. this was the fastest transaction at a dealer I think I ever had. read more

Thank you Car Castle, thank you eddy & thank you Ali! I left real happy as a FIRST CAR OWNER. You guys helped me get one of my dream cars & for that im thankful! Fast service, very friendly customer service! God Bless, & again, Thank You! read more

Car Castle - 2014 Cadillac ATS - Car Dealers Near Me - Fullerton, California