I wanted to sell two cars for top dollar with as little hassle as possible, so I requested offers…read morefrom CarMax, Carvana, and AutoNation, where I had purchased one of the vehicles. CarMax beat every other offer, and on one of the cars their quote was substantially higher than AutoNation's. It was an easy decision, especially since the Torrance location is only 1.8 miles from my house. Both vehicles were low mileage and in excellent condition. I uploaded all the requested information online and scheduled two appointments, one at 11:30 and the other at noon. When we arrived, I parked both cars and checked in. My wife had driven one of the vehicles over, and within minutes CarMax had arranged a complimentary Lyft to take her home. At 11:30, I was called to meet with a representative who handled the paperwork for both vehicles at the same time. She explained everything clearly, completed the paperwork efficiently, and handed me two checks for the exact amounts they had quoted online. No games, no last-minute negotiations, and no surprises. I was in and out in about 35 to 45 minutes. Before I left, CarMax even arranged a complimentary Lyft to get me home. The entire selling experience was outstanding. Every employee I interacted with at the Torrance location was friendly, professional, and efficient. Thank you, CarMax, for proving that a car transaction can actually be easy. No haggling, no hassle, just exactly what was promised. Five stars!

This review is about a specific CarMax employee, Michael Greenberg…read more I approached Michael and explained that I was looking for a vehicle. I also let him know that I am Deaf and that we could communicate by texting or using the Notes app on my phone. Unfortunately, he did not seem interested in helping me. We walked to another desk, and I typed my questions on my phone. Instead of looking at me while communicating, he kept looking elsewhere. I showed him my iPhone, and he simply opened a browser and told me there were no other cars available. He did not offer any alternatives, suggestions, or discuss other options that might fit my needs. When I asked additional questions, he continued looking away and avoided eye contact. His behavior made me feel like he did not want to help me. As a Deaf customer, this experience left me wondering whether I was being treated differently because of my disability. I felt unwelcome and disappointed. Because of this experience, I would not choose to work with Michael again. On the other hand, Phillip was outstanding. He was friendly, patient, and communicated very well with me. He made me feel respected and took the time to help answer my questions. I truly appreciate Phillip's excellent customer service and professionalism.

Sebastian, Alejandro, Javier, & Miguel are game changers and made the deal happen for me! We took…read moreour new to us family vehicle home last week. The Purchase was effortless and quick (took 30minutes or less to do the paperworks). Hertz gave me 7 days to return the vehicle in case I was not satisfied with it. Well, It's been a week now since owning the vehicle and so far everything's been running good without any issues. Happy to say we got a keeper! So it turns out that the vehicle we were interested in did not work out with the previous buyer who bought it impulsively. Sebastian kept in contact with me to let me know that the vehicle would be available for purchase again. Alejandro & Javier assisted me on the day of sale. Miguel, the manager, spoke with me personally and made sure I was satisfied with my purchase. Because of these guys, my faith has been restored. I recommend them and will for surely be buying a vehicle with Hertz again. Thank You so much fellas, keep up the good work!

Be forewarned. Get a vehicle inspection from an independent source before purchasing an automobile…read morefrom them. It's on you to do this. I would advise purchasing the extended warranty, but they will lower the price with some pushback. As soon as I got home with my car, one of the headlamps was not working. Turns out to be a technician fault, as the connector plug was removed during the engine cleaning process before putting the car on the lot. Always ask questions for a full demonstration of all mechanical and electronic systems. These are fleet (rental) vehicles, so their history is unknown, but they do a good of servicing while in their possession. Once you purchase a vehicle, you'll be directed to a 3rd party provider for service. They won't tell you this until you have an issues and request support. I'm not disappointed with the vehicle, but honest up-front should be a priority.

As my Toyota Rav4 was approaching 18 years with over 231k miles, it was starting to show signs that…read moreI was about to drive it till the wheels fell off. I had been keeping my eyes peeled for an EV the size and similar design as the Rav4. There really aren't many options out there right now. The Rivian is a nice size, but I don't like the boxy design and it doesn't have that many bells and whistles. The Tesla has great interior features, but isn't as roomy, and I would absolutely not support Elon's business anyway! Finally, enters the Lucid Gravity in 2026. And fortunately, there's a Lucid dealership somewhat close by in Torrance! I scheduled an appointment to test drive a Gravity. Within minutes, Quintin called me to get an idea of what I was looking for. I told him I am interested in any used 2026 Gravitys, particularly in the aurora green color. Unfortunately, since they are still brand new, there were no used cars available. However, the 2026 Gravity is discounted because they want to get rid of them to make space for the 2027s. Quintin couldn't seem to find a 2027 aurora green but my next color of choice was the bronze so he put a placeholder on that one. In order to test drive a Lucid, they require a $1,000 deposit, which you can get back within 3 days if you decide not to purchase or lease one. That was a bit of a shock during the call, but I had a good feeling about the car so I wasn't as hesitant as I normally would be. Upon arrival, the place has a modern and open feel and I couldn't help but notice how good it smelled in there! Tiffany was at the front desk, greeted us warmly and checked us in. After showing our drivers license and signing paperwork, we were on our way. As I was driving the Gravity Touring, I could instantly feel how well the steering handles and how smooth it drives. I'm not used to the harsh degenerative brakes, but it has two other modes that brake more softly and one even drives like a regular car, although it does use a little more juice. I think it's worth it! The features I LOVE about the Gravity Touring: ⁃ Creature Comfort: keeps the car at a comfortable temperature if you need to leave your pet in there while you run into the store real quick. A sign on the large screen displays, "My person will be back soon." ⁃ Massage seats: okay, not nearly as strong or intense as the ones at nail salons, but they feel nice during long drives. They're only in the front seats. ⁃ Driver Assist: not door to door, but it is cruise control on the freeway that slows down with oncoming traffic and changes to faster moving lanes on its own. It doesn't sync with the gps, unfortunately. ⁃ the Frunk: with no engine in the front, there's another cargo space! ⁃ The trunk also has so much space! ⁃ The huge tempered glass ceiling!! ⁃ Ambient lighting ⁃ 360 camera ⁃ A long screen on the dash and big screen in the center with all the fancy, techy features When I sat down with Tiffany in her office, she was able to find me the aurora green I wanted and gave me a break down of the payment between purchasing or leasing with different amounts down. The bonus was that they offered me $5,500 for my Rav4 when the trade in value was only $2,500! Tiffany was incredibly patient and helpful throughout the process. I was sad she couldn't be there the day I picked up the Gravity. Quintin was there instead and he was even able to bring my monthly payment down to half of what I was quoted! Aldo did the walkthrough and showed me how to adjust everything in my car and save the settings. I did my best to follow along and learn every feature, but it was a lot! Thankfully, he emailed me some next steps and included his phone number. I text him whenever I have questions and he responds with instructions. I couldn't be happier with my Lucid Gravity!!!

I've been leasing with Lucid in Torrance for the past three years and stopped in recently since my…read morelease is up in August. Honestly, the experience was easy. The team was knowledgeable, patient, and didn't push me in any direction, which I really appreciated. They walked me through a few realistic options and were clear about what the next steps would look like, so nothing felt confusing or overwhelming. That alongoes a long way. It felt like they were there to help, not sell. I've really enjoyed my time with Lucid and plan to stick with the brand. At this point, I'm leaning toward making the move from leasing to owning.

We recently purchased a 2017 Audi from Hawthorne Motor Express and had a great experience from…read morestart to finish. The customer service was excellent, and everyone was friendly, professional, and easy to work with. As a family-run business, they made us feel comfortable throughout the entire process and never pressured us into making a decision. They took the time to work with our financial needs and helped make the purchase fit our budget. What really stood out was their commitment to customer satisfaction. They repaired a tire that needed attention and even ordered a replacement tow cover for the front bumper after the sale. It's clear they care about their customers and stand behind the vehicles they sell. If you're looking for an honest dealership with great service and a no-pressure atmosphere, I highly recommend Hawthorne Motor Express.

This place was soo amazing! Thank you Sarah for all of your help and being able to make this…read morepurchase soo easy! Everyone here was nice and welcoming. They even gave us snacks! I will definitely come back for my next purchase :)

Came in with no appointment to check out a car and Sam had the car ready to checkout. Helped us out…read morea lot with the financing side of things, he handled everything in a timely manner with professional and exceptional service. I plan to return in future endeavors with a vehicle and would recommend anyone seeking a great car buying experience.

To Shawn (the owner's) reply to my review: You were not…read moreenrolled in what when I applied? The IRS EV tax credit time-of-sale reporting portal? And if so, you could retroactively apply my sale. And if you were having issues with that, you would/should be obligated to sort it with the IRS to get my vehicle into that portal, or make it right by reaching out to me directly to find the letter I received from the IRS and see to how much I paid them for the back tax and help make things right. It shouldn't be my responsibility dealing with the IRS about this when YOUR salesman promised I would get that credit from the IRS, and your response being to apply NOW for the portal and it showing an error saying the website wont accept it because it's too late and "ooops sorry we tried" is all your response on that

from the time i walked in, Hiroshi made me feel like i was being treated with respect and spoke to…read moreme very honestly and straightforward. the service was outstanding and accurate. not like other dealerships that feel like they are trying to sell you additional items, only what the true value of the car and services are. i'm so glad i bought my 2017 RAV4 from here, i highly recommend everyone to check this place out over any other used car lots and especially other dealerships. thank you Hiroshi.

Highly recommend place. I am very happy that I brought my car to Ab Auto Town to fix. I got some…read moreestimates before fix, two main reasons that I chose this place is reasonable price and their fast job done time. Thank you very much for your great customer service.

Spoke with Zack today and his honesty and integrity is an anomaly is this business. The best dealer…read moreI've worked with. Zack went out of his way to provide exceptional service. Highly recommend.

Spoke to Hermosa Motors representative through their Offer Up account. The person I spoke to asked…read moreme for my social security and asked if I was a citizen for a cash offer I made. Buyers beware! Unprofessional and highly suspect!!

The service was quick and everyone was very nice. The price was also very fair and they took care…read moreof my car.

Really nice gals at Takeda. Punctual service as well. Was a new customer but will come back for…read moresure!

Just got a Nice Honda From 'Sufi (Owner & Partner of Cars4Less Dealership) and Much…read moreAppreciated.Very Professional & Excellent Service. They work with you until you get what you want as far a 'Reliable Vehicle'!! They have an 'Excellent and Experience Mechanic "Onsite" & Security. Lots of "Vehicles" to choose from and to they are good running Vehicles. We are happy and content. Thank you 'Sufi' and all of the Team @ the Dealership. (We almost lost faith in Dealerships).

Had an amazing experience here at cars for less bought a car was able to get financed even with my…read morelow credit score and Sufi helped me with everything he's so amazing

I have mediocre credit, and got a car from Drive Time. I was very smart to get the full warranty…read moreon the car, because a month after I bought it, the transmission went out. Drive Time, Silverock Warranty and BridgeCrest Financing were the best, they got me out of the Nissan Versa and into a Toyota Yaris within days of the first car breaking down. I am very grateful for my cute little red Yaris, and actually like it better than the first car I bought from them. I do recommend getting the full warranty, however. In my case, it paid for itself within weeks of purchase. They always seem to have a good stock of cars to choose from, 2-3 years old, under 50,000 miles, and plenty of Toyotas and Hondas to choose from. Sorry, Nissan, I'll never buy another one. (Seems that Nissans are having trouble with their CTS transmissions, now, sorry to say.) Everyone was very nice in person, by email and over the phone. I especially appreciate the help of Charles, Rachel and Ryan, plus the manager there at Drive Time, Torrance. Excellent customer service. Cannot say enough nice things.

This is the type of vehicle that drivetime actually sells you. They rebuilt the cars they sell it…read moreto you with as much as mileage and it's totally unsafe and they still give you and ask you for a deposit for vehicles like this. I totally disagree with this company somebody should be investigating them. Drive time from South Miami if I can give them a zero I would, but in this case I give them F plus they're horrible. Stay away unless you want stress in your life go somewhere else.