Capstone Pool & Spa completed my pool replaster and new mastic 4 weeks ago, replacing 20 years old plaster. I received quotes from multiple companies and Capstone professionalism, super fast responses and very reasonable prices were the absolute winner. Starting with Travis as the estimator, next was great communication with Shelby, Amanda and Aubray and finally a professional execution by 2 teams in 3 days less than I expected (draining, demolition and the new plaster) The Mastic was done a week later and the pool looks great and feel great to swim in... I will recommend Capstone to anyone who is looking for a company that can remodel their pool and will deliver on their promises. read more

We recently finished an extensive remodel of our pool with Capstone (after many bids and extensive research). They were exceptional. I recommend them to anyone considering an overhaul of their pool. For our project they refinished and replaced the tile of our main pool, the infinity trough, and the hot tub. They were meticulous tilers and every person took pride in their craftsmanship. Their project lead, Travis, worked with us as our changes cAme and went. They replaced all of the equipment with brand new salt water system (from chlorine), as well as an overhaul of our bar b que. they spruced up the rocks and surrounding coping and mastic. It came out beaUtiful and we are super pleased. read more

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We had a recommendation from a coworker for Capstone. I started researching and their reputation seemed quite solid. I have a 30k gal pool that had been painted not too long before I bought my house and it needed work badly. I got other quotes and all in all they were all about even with each other. We had to get the plaster completely redone, with new tile and some repair on the coping (re-used the existing). You really get a feel of competency from Capstone and I had a good comfort level with them. When started the work progressed quickly, on schedule and in no time our pool was re-done. We got the speckled blue which makes the water look a bit better in my opinion. The surface is nice and smooth without being slippery and the edges, steps and angles are all nicely formed. Our pool guy who has some very high end clientele, said the job is one of the best he has seen. No overruns, rescheduling, delays or issues. Before we knew it, our pool was finished. Now it looks great and is much easier to maintain. Thank you much Russ and all the team, we love your work. read more

Capstone Pool and Spa did an awesome job with my pool and spa renovation. The process started with Travis coming to my house and providing an estimate. The price was midrange compared to the other quotes I received. I chose them over the others because they were willing to redo the pool and the pool equipment. Once I was able to get on their calendar they were able to get everything finished on time. My pool is now a place where we can enjoy everyday! I would highly recommend Capstone Pool and Spa if you are in need Of a pool remodel. read more

What a fabulous company to work with! After many years of wear and tear on our pool it was time to resurface . I was fully ready to have it being a long drawn out affair...not with Capstone, my pool was drained, stripped of old tile and plaster, resurfaced, retiled and filled back up in the exact 6 weeks that they had promised and now our pool is ready to be enjoyed again. Their staff were pleasant to work with and very attentive to our needs. I highly recommend this company and wish more businesses were run like this one. read more

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I live in Solana Beach and hired Capstone to completely refinish and upgrade my pool, spa and equipment. I worked with John and he was a true pleasure to work with. Capstone helped us redesign and upgrade our pool to a modern look with increased functionality. The customer service was excellent, with always a prompt response to all our questions and consistent same-day service whenever it was necessary. I highly recommend Capstone to anyone considering upgrading their pool. read more

Capstone Pool & Spa Remodeling - Pool & Hot Tub Service Near Me

Had a mini-pebble refinish, and for me, it was about finding a company that I could trust to do a good job at a reasonable price and with no unpleasant surprises. At these price-points, I wasn't comfortable gambling on a lesser known company and I'm glad I didn't. No unpleasant surprises and very professional and reliable staff. Highly recommended. read more

If you are looking to remodel your pool these are your guys! Great communication, very kind, we were pleased with our quote and most of all our pool looks amazing now! Amanda who is the office manager always answered my tons of questions and typically within minutes. The whole staff is great! Would highly recommend them to anyone! We are very happy!!! read more

I am in the process of receiving bids for a renovation on our family pool. Estimates have been in the 20-30k range. I scheduled an appoint with capstone do to their reviews being stellar on yelp. Unfortunately, I didn't read the ones left out at that tell of a lack of professionalism and consideration. Russ was supposed to be at my residence between 3-5. Kind of a big window but okay. I had to leave work early to be home. At 5 I get a call apologizing and wanting to reschedule as their was an emergency at another job. If someone can't make a two hour window there is no way they can be trusted with 30k. read more

We had a great experience with Capstone! Our pool remodel went even better than we had hoped for. Travis was very knowledgeable and gave us suggestions that worked out wonderfully. We appreciated his insight and his ideas made a big difference in our final product. Everyone we worked with from the office staff to the field staff was polite, prompt, and took pride in their work. We would definitely use them again and recommend them to anyone looking for a trustworthy and top notch company!! read more

Capstone remodeled my pool in summer 2018. They resurfaced my pool and spa installing a Quartzscapes surface. They moved all my pool equipment away from the pool to make it all much quieter. I am giving them five stars. They are conscientious and honest. They did well juggling the schedule. I know how hard this is for contractors so staying pretty well on schedule is a job well done. I highly recommend them. read more

I want to start by saying I would hire Russ and his team again without hesitation. I interviewed 5 pool companies and Russ stood out 100% from the others in terms of knowledge, personality and honesty. He has been in the business for over 40 years and I enjoyed that his father, grandfather and son are all in the business. He knows what he is talking about. He is also the only company that gave me a quote before he left my home. It may have been on paper (you should know he does not email), but I appreciated having it immediately. Our pool needed a lot of work: new plaster, new tile, new plumbing, new skimmer, new light and we added waterfalls and a baja bench. Russ took my ideas and offered suggestions that came out better than I ever imagined. He never pressured me to do anything and gave me different prices based on what I could afford or wanted to do. Shauna, in his front office, was also amazing. She was friendly, returned phone calls and communicated when meetings needed to be changed. Russ was not the cheapest or most expensive, but the quality of his work stands for itself. His years in the business and knowledge are what made me choose him. We had a few minor issues along the way, but one phone call to the office and they were resolved quickly. Russ stands by his work and if it's not right, he will have it corrected. That was important to me. I would use Capstone again and would recommend them to anyone! read more

Can't believe I've waited so long to write this review. We had Russ (owner) from Capstone come out and bid on resurfacing our pool. Russ was polite, prompt and super knowledgeable. The word "no" didn't seem to be in his vocabulary like many other pool places. To add even more pressure to our job, we were planning to get married in our back yard in about 2 months from when I met with Russ. He assured me that he and his team could be done two weeks prior to our wedding date...he was so reassuring and certain that he even agreed to write the finish date into the contract. WOW! He patiently explained all our options and related pricing for upgrades, etc. After meeting with other pool vendors, it was clear that Capstone was by far the best, the most knowledgeable and the most willing to please its customers. We completed the work (right on time!) and enjoyed a beautiful back yard thanks to Russ, his lovely wide Liz and their son Clay. We were so pleased that we have recommend Capstone to other friends and as I write this, Capstone is working on my in-laws pool. read more

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We Recently had our pool completely redone by Capstone Pool and Spa. We had previously gone with a scum bag named John Mattox who took 6 months to completely ruin our pool and left it empty, cracked, unusable. This thank you letter is to express our utmost appreciation and satisfaction for the wonderful results we received from Capstone Pool & Spa Remodeling. All of our expectations for how a project should be handled, and the results desired, were surpassed in a very positive way. We received multiple bids for this job, but company owner Russ, quickly became the front runner. Given our bad experience we had with the previous pool company, his professionalism, presentation and company history made us feel extremely comfortable committing to him and his company. He quoted us on exactly what we wanted and did not try to upsell us. During the time frame between hiring Capstone and the beginning of the work, my wife and I were kept up-to-date on the project time line and billing procedures by Russ and the very competent and efficient office employees. Every timeline was met. They showed up when they said they would and worked at my house everyday until job was completed. Russ (owner) came by numerous times to make sure we were happy with everything. I cannot say enough good things about this company. I am so happy with my pool now! Thank you Capstone, you were awesome! read more

Capstone Pool & Spa Remodeling - before - Pool & Hot Tub Service Near Me

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LOVE THESE PEOPLE!!!!!! Honest, reliable, reasonable, & helpful with into. The staff were like talking to old friends. The owner was always involved. If I had an issue (which were extremely minor) it was taken care of within minutes of my call. read more

We love our pool!!! Russ and his crew just finished our pool a few weeks ago. We had them resurface, tile, and regrout the brick coping. Fantastic job and a fair price. Our pool is beautiful! Thank you again Russ for such a great job! read more

This company was very flexible when I had issues arise and had to postpone. Their prices are very good! And now my pool is beautiful. Super nice people to work with. I recommend them. read more

I absolutely recommend Capstone Pool & Spa Remodeling! I am a real estate investor and must tell you I have never worked with a more efficient company or contractor across all of my projects. We had the most phenomenal experience working with Capstone from day one. Travis, the co-owner of the company, was the first to visit the house with great design ideas and money saving tips. From then on, Capstone conducted themselves more like a partner than a sub-contractor. I worked closely with Shelby, who was my project coordinator and she went above and beyond every single day for our pool remodel. She ensured the workers were on the job when she said they would be and additionally helped to make sure other sub-contractors were scheduled for the right day and time to keep the project moving forward quickly and smoothly. I will use Capstone for all of my future jobs! Thank you Travis, Shelby and the rest of the Capstone team. read more

Capstone Pool and Spa remodeling does extremely quality work. We had a complete overhaul of our pool and deck. Each crew had its specialty, and does their part with beautiful, meticulous quality. Russ, the company owner, is kind, reasonable and available. He was patient with our "tweaks" and quirks until we had a pool, spa, and deck that we were really happy to own. We couldn't be happier with the end product. Thank you Capstone, Russ, and all of your crews! read more

We were very satisfied with their work. They removed and replaced the tile, coping, light and plaster in our swimming pool. In addition, they removed the concrete around the pool and patio area and replaced it with pavers. A job well done and reasonable.We certainly would recommend them. George read more

Awesome job. The workers at Capstone remodeling are top notch. They didn't post a picture of our newly replastered pool but it looks very impressive ( i guess I could ). No complaints. Work was done in a timely manner but most of all these guys know what they are doing. The workmanship was the best. read more

Refurbished our in ground spa. Got three quotes and they were the least expensive by quit a bit. Took a while to get them out because of covid but they did a good job quickly. I would recommend them to friends. read more

Our pool remodel was just finished last week and we love it! We had estimates from four other companies and Capstone was mid range as far as pricing goes. Travis was our go to person and he was knowledgeable, approachable and had great ideas on the the project as we went along. The crews were punctual and respectful. Would highly recommend this company! read more

This company is awesome and reputable, the only thing is they are backup due to some many customers especially during or before the summer time. They are quick once they start the work. The re-plaster, install better pool pump which I already have and re-tile my pool. The owner Rush is great communicating and explaining the process from start to finish. they also gave me military discount. The down time on my pool was 2 weeks and we had rain during the process of work. They also did the my deco drain and Clay did the work. He did it 2 day replacing bigger from the original I had so he had to grind the concrete. The drain was meticulous installed and was fully flush to the concreate. It has been a 2 month since it was completed so far none to the tile are coming off, crossing our fingers. We are happy with the work and will recommend this company... read more

My wife and I just completed a 3 year ground up renovation project on our home in Rancho Santa Fe. Of the dozens of trades and subcontractors we had on the job, Capstone Pool & Spa was the most reliable, creative and committed partner on the job! They hit their deadlines, completed the project on budget and over delivered on quality, craftsmanship and customer service. This was a breathe of fresh air when we were busy herding cats on nearly every other facet of the project. I would hire them again which says it all! read more

Capstone Pool & Spa Remodeling - Pool & Hot Tub Service Near Me

Contacted Capstone two months ago for a pool leak and remodel. John said he would get someone over to look at the pool leak which he did right away. Unfortunately, the end of August came and went without any quote. I appreciated the pool leak fix, but two weeks later my pool leak was worse than ever. it is now October and still no Capstone. I contacted Capstone by email and they replied quickly that they would get John to get back to me. It is now a week later and nothing. I only write this because as consumers with contractors we expect to be contacted back. If they could not do the job and let me know it would help me to find someone else. read more

Used this company for a pool resurfacing. They were absolutely great! Everyone in their staff is really nice and has great communication. They are quick to respond and got all my questions answered. They weren't the cheapest but definitely worth the price. They use all in house employees and no outside contractors, which is one of the reasons we went with them... we do not regret it! read more

From the initial meeting with Travis, sorting details with John and scheduling with Shelby and all the staff in between it was a great experience! The crews are efficient, friendly and professional and were always there when expected! If you're looking to remodel your pool/spa I would highly recommend using Capstone!, you WONT regret it! read more

Nothing but good things to say. The guys did excellent work, were professional, left zero mess and most importantly for me-stayed to the timeline we were given. They were easy to communicate with and were never too busy to answer any question or concern we had. Highly recommend them. read more

We had Capstone resurface our pool and replace the pump and heater. I could not be happier with the work or with the overall experience. Extremely professional, timely, easy to work with and offer what I believe to be a great value. Thank you Russ and Clay for making this project painless. And beautiful! read more

We just had a pool remodel completed by Capstone. Our pool was about 15 years old, coping was chipping away, and rust stains from rebar had started to appear. Called Capstone and immediately felt comfortable and confident in Russ. Very knowledgeable and experienced. The whole process went well. Only delays were due to rain. Shauna in office was also pleasant to work with. We went with a flagstone coping, glass tile, and Tahoe Blue quartzscape pool finish. All turned out great. Really happy with the results. Highly recommend Capstone. read more

Capstone Pool & Spa Remodeling - Pool & Hot Tub Service Near Me

How do you write a review for someone who does not return your call? I called to ask if they would like to give me an estimate on replastering my pool. I was told yes, and that the estimator was not in but would call me back. Two weeks later and no call. They might do great work if you are lucky enough to get a return call, but if this is the way they conduct the actual work maybe I am lucky. read more

After extensively researching pool remodeling companies I finally chose Capstone Pool & Spa for a variety of reasons and I am really happy I trusted my instincts! They weren't the cheapest but I didn't want cheap, I wanted a quality product at a fair price and that is exactly what I got. From the moment I met Travis, who provided the original estimate on the spot and answered all of my questions, I felt this was a company I could trust. I never wavered from that initial impression throughout the process. All of the people like Shelby in the office, the demo crew, Victor & Miguel the stone masons, the plaster crew, Austin the start up guy, and all of the others who made this project a pleasure are to be highly commended. I would be remiss in not mentioning the owner of the company, John, who made several visits to my home to personally check on the work and answer even more questions. The project came in on time and at the agreed upon price - what more could I ask for? Go with Capstone, you won't be sorry! read more

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Capstone just finished refinishing our pool and they did a FABULOUS job! Travis was a very knowledgable and helpful representative for Capstone. He listened to what we wanted and made perfect recommendations and he was very prompt in communications. The office staff were UNBELIEVABLE! It is often so hard to get an answer back in these situations but Shauna and Amanda were simply amazing. They always responded quickly and were masters at scheduling. Last the crew that came and did the work did an AMAZING job! The pool is so beautiful! The guys that did the set up afterwards did a fabulous job as well. We just couldn't be happier! Don't look anywhere else - just go with Capstone! read more

We selected Russ, and Capstone, based on the Yelp reviews, and I'm so glad we did. They really go above and beyond. All work was done in a timely manner, great attention to detail, Russ and his son Clay are great to work with and we really enjoyed all the teams that were part of making over our pool. I won't have to resurface our pool again for 25+ years, but I will make sure I recommend them to everyone. Thanks Russ & Clay! read more

We needed to get our pool and spa resurfaced after the last plaster job, which lasted close to 30 years, went bad (rebar, sloughing off layers, etc.). I did a lot of research on pool and spa remodelers in San Diego and finally interviewed 3 companies. I won't mention the others but in too often typical fashion, a couple of them misrepresented what needed to be done and how to do it. One of them, for example, said "nobody jackhammers the surface to remove the old plaster anymore, they just add a scuff coat and plaster over the old plaster!" I kid you not, I was told this! And then Russ Peterson of Capstone Pool and Spa remodeling came out. I was totally impressed with his knowledge, experience, honesty and attitude. He offered us a very high quality job in a reasonable time period for an excellent value. He is not the cheapest nor the most expensive, but now that the job is complete, I have to say it was the best value for my money. We had NPT Quartzscape applied in the Aruba Sky color. The entire team from demolition to plastering to startup were extremely professional, hard working, really nice to deal with and they did a FANTASTIC job! The communication and responsiveness of this company is amazing. The office staff are always helpful and follow through on all calls. I had a minor problem with the filter after the job and they came out and fixed it a few hours later! This is kind of a big deal and a decent sized expense so I am so glad we went with Capstone. I could not be more pleased with the job they did! Damn the pool and spa look deliciously inviting now! I totally recommend Capstone for any pool or spa work! read more

I just read the reviews of Tanisia, Tom, Rich and Monte. My personal experience with Russ and his family and crew at Capstone was very positive. Other pool remodelers tried to "upsell" me. Russ asked me what I wanted and did a great job. I am writing this review 15 months after Capstone remodeled our pool because I found two cracks in the grout under tiles on a spillway last week and called Capstone Pools. Within 24 hours Russ was at my house to see the problem and schedule a repair. This is the kind of commitment and professionalism that separate the wheat from the chaff. Capstone's workmanship, business practices and commitment to excellence assure great results. read more

I had several offers to redo my pool due to a leak in the skimmer and return value. I choise CPS for the professional presentaion they gave me. Others just wrote down a price and a sheet of paper. Although offers were all in about the same price range I was just so impressed with Mr. Peterson, I went with their offer. He went out of his way to accomadate me that I can't thank him enough. His workman were on time and very fast. I am very pleased with the work and Mr. Peterson's kindnesses to me. At 85, I need all the kindness I can get. Thank you again Mr. Peterson, I can't recomend you and your company high enough. P.S. The girl in your office is a gem. Tosca Lagorio read more

Capstone Pool did an outstanding job from start to finish and even beyond, on our pool+deck resurfacing, tile upgrade, heater replacement, and automation installation. My wife and I were very impressed by Russ Peterson from our first estimate meeting. Unlike others who we interviewed, Russ did not try to upsell us on anything that we didn't want or need (like an expensive top-end surface that wouldn't perform much differently from a mid-range surface). He was also supportive when we wanted to keep some elements of the existing pool for reuse. Russ and Clay were both very helpful and communicative during the design phase as well. Capstone brought a big team, got our job done quickly, and remained accessible and happy to answer questions after the job was done. All the employees we met were knowledgeable, professional, and friendly. We are very happy with the final look of the surface, tile, and overall pool. We certainly recommend Capstone! read more

I Setup up a time to meet with Russ, after his company was referred to me by another business partner. He came to the house - spent 30 -45 mins taking measurements, etc. and told me he'd have his bid to me that day or next - never heard from him again. After a week of no response I emailed to get an eta on his quote...His office left me with this email: Russ asked me to apologize for him, his jobs have been taking him from one end of the county to the other, which leaves little time in the office. He will have that done for you in the next day or two, and we will be in touch. 2 weeks later and still nothing. Moving on - apparently they don't need/want work or can't handle their current business. read more