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    Taylor-Made Pools & Spas

    5.0 (44 reviews)
    Closed Closed

    Request quote & availability

    Response time

    30 minutes

    Response rate

    100%

    Services - Taylor-Made Pools & Spas

    Pool installation

    Pool remodeling

    Pool repair

    Taylor-Made Pools & Spas Photos

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    Recommended Reviews - Taylor-Made Pools & Spas

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    Finished product

    We had the greatest experience with TMP. Allen Taylor and everyone at TMP were efficient, communicative, and easy to work with. We interviewed multiple pool companies before going with Allen and his team. What first impressed me was his attention to detail and honest approach to discussing our job. He commented on aspects of our job others had not and he even went as far to explain why other companies would be unsafe to do what they had offered. In working with Allen he came up with a quote that was on par with other companies. He also explained cost that might have been higher than other quotes. Our full project was only higher in the end for upgrades that we chose in the end. One of the most impressive things we found with TMP was how quickly they were able to perform the renovation to the pool, add a spa, and update our pool equipment. We were AHEAD of schedule! Lastly, Allen is so proud and dedicated to his craft that he continues to check in with us and is available for questions the entire process. When people ask who did our pool we are quick to refer Allen and his team and have only positive feedback to give him!!!

    Peter G.

    Allen and his crew were phenomenal. I noticed the difference immediately when on the quote visit. Allen was super attentive to our desires, offered suggestions to improve the idea, and was very communicative through the whole process. Meanwhile others didnt even showup for appts, or gave a feeling like you would be chasing them down for items you agreed too. Everyone Taylor-Made sent were super courteous and professional and just did amazing work.

    New pool
    jacob c.

    We started looking for a pool contractor last summer. We met with 6 different companies, Taylor-Made, and specifically Derek, were amazing during the initial planning process. We spent a few weeks going back and forth locking down the design, before we ever paid a penny or signed any sort of contract. I was getting my financing through a bank who requires paying the contractor directly, in 4 payments. This differed from Taylor-Made's standard payment schedule, but they worked with me, and helped in every way to ensure the financing and payments happened as the bank required. Once the work started after the 1st if the year, Allen took over, and was also incredible. He was straight forward, honest, and communicated well throughout the process. I would recommend Taylor-Made to anyone considering a pool, especially if you live in East County. They do amazing work

    Trilla C.

    If you're looking for a pool construction company that is honest, hard working, diligent, pays attention to detail, knowledgeable and time conscious, Taylor Made Pools is the company for you! I cant say enough about Allen and Derek for the job that they did from start to finish. I interviewed several local companies and was really appreciative of their no-pressure approach. As a homeowner and never having had a pool before, the endless questions in my mind were maddening. They were very patient and explained everything very clearly throughout the whole process. Their work crew's schedule was clearly communicated and they were always there when they said they would be. Derek was super knowledgeable about the latest pool technologies and gave us in-depth tutorials on how to operate everything. Thank you Taylor Made Pools!!

    Rock water slide and water fall
    John S.

    Allen came out and gave us a quote to do a complete remodel on our pool. New cantilever pour in place coping with a sanded finish, new waterline tile, new stone on the raised walls, mini pebble plaster, rock water slide that came out amazing with a separate water fall, added a Baja shelf and a new step/seat on the other end of our pool. Allen and crew did an amazing job and the best part was his constant communication. He was on schedule and no hard sales tactics. Allen gave me lots of help with ideas to make my pool just perfect. The crew was friendly, on time and professional. Stacy the office manager was always pleasant and helpful too. I got 6 different bids from other pool companies. Taylor Made was actually the first company that came out but I felt like I needed to do my homework and get more bids. I was ready to sign Allen at the end of our meeting, that's how much I liked and respected him. Another extremely satisfied customer! Feel free to contact me as a Reference. 619-838-6836 John

    Pool almost full with water after refinishing

    Allen Taylor and his team did an amazing job on our pool. We had them replace the concrete coping, resurface the plaster, and add new tiles. They were fast, communicative, and very help/pleasant to work with through the process. We could not be happier with the finished product. Thank you TMP from the Hammonds

    New tile by Taylor-Made Pools
    Mike S.

    Alan and his crew resurfaced our pool with pebble-tec, added a baja shelf, redid some tiles and installed a new heater and variable speed pump. Everything has been up and running for 2 months now and we couldn't be happier. Everything about Taylor-Made Pools was top level professionalism. From start to finish (right on time) there had to have been at least 20 different people on the job and every single one of them was respectful and hard working. Pricing was very competitive and we felt very fair.

    Fill after polish

    Look no further! We had an outstanding experience with Taylor Made Pools on a pool resurfacing. From the original estimate to completion they were courteous, timely, clean, thorough, trustworthy and their work is absolutely top of the line. We chose the Hydrazzo polished marble and could not happier. The best part of the project was working with Derek, who managed everything from start to finish impeccably. They did demo, finish and fill in 3 working days. Also did an excellent job with filter clean and start up. I have been involved in pool builds and resurfacing before, but have never been so impressed --with Derek, the office staff and Taylor Made Pools. Highly recommended.

    Spa spillway to pool

    We love our pool and spa. We've recommended Derek and Taylor Made Pools to many friends in our community. Even after final payment Derek continues to communicate wonderfully with any minor questions I have. I cannot recommend anymore.

    Andy A.

    Alan and Derek were great!! They were flexible and on time. Great ideas from years of experience. I highly recommend them . Thanks guys!!!

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    Page 1 of 2

    Ask the Community - Taylor-Made Pools & Spas

    Review Highlights - Taylor-Made Pools & Spas

    We did have a couple minor issues along the way, but Derek and Allen (owner) resolved matters quickly.

    Mentioned in 10 reviews

    Read more highlights

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    I recently requested several quotes for the installation of a new pool motor, and out of the four…read morecompanies I contacted, Brett was the first person to call me back. That alone already set him apart. After speaking with me and learning that I'm selling my deceased Aunts house and simply looking for the most cost-effective option, Brett actually recommended that I purchase a motor myself and even sent me the Amazon link. He knew right away that he probably wouldn't be getting the job. I'm also quite a distance away, and if Brett had done the work, he would have installed a higher-quality motor and done it the right way. But this review isn't about getting the job--it's about integrity and customer service. Brett took the time to help, educate, and point me in the right direction even though he knew there was no business in it for him. That kind of honesty and willingness to help is rare these days. I only wish Murdoch Pool Service was closer to me in Escondido because I would absolutely use them for my own pool service. Thank you, Brett, for taking the time to help and for showing what real customer service looks like!

    I've been using Murdock pools for pool maintenance. I highly recommend them. the owner is very…read morekind and will help answer and your questions and needs. they've done an amazing job keeping ip my pool. If there's any service need outside of the weekly visit they're happy to help. Their cost is very reasonable as well.

    Pool Logic - Right after work done

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    I've been using Pool Logic as my pool maintenance company for about 4 months and I can truly say…read morethat I wholeheartedly recommend them! 1. Three other "pool guys" said I needed to contact SDG&E to have my pool heater turned on after they couldn't figure it out. Brodie at PL walked over, took off the cover and flipped a switch in the heater unit...and it started right up! 2. Every time I have a question, the PL Team responds within an hour or less! Communication is HUGE me. 3. I'm a navy veteran who has issues with random people showing up at my house and randomly walking in my back yard. I asked for them to call me 30-45 minutes before they're going to arrive to service the pool - and in 3 month of weekly visits, they've called every time! This may not sound like a big deal but I've gone weeks waiting for contractors to communicate with me and they don't. So, I truly appreciate how these guys go out of their way to make sure we're taken care of. I highly recommend Pool Logic for service, repairs and new equipment installation.

    Steer clear of this company. They provide OK pool service. Nothing exceptional and depending on who…read moreis servicing the pool they do the bare minimum and others go above and beyond. Unfortunately I received more of the bear minimum service. Plus the customer service you receive will be subpar! They have huge communication issues within the company as well as with their clients. We signed up with them in February 2024 when they were Cabana Pools and explained the time frame we needed. They were able to accommodate us and we became customers. Kyle was very helpful. However, sometimes they would come late or not at all and wouldn't notify us while Cabana Pools, once they became Pool Logic they never contacted us and when I contacted about service I was greeted with rude responses. Another issue we had was they would sometimes leave our gate open or unlocked if closed. Our most recent issue was the inconsistency with service and when I called to ask where our technician was I was greeted with someone else is covering and when I asked about an ETA, I was given there is no ETA. When I responded with ok however I am unhappy. It was escalated and I was given an ETA. The manager then contacted me and I missed the call. when I tried to call right back it said this number isn't receiving calls at this time . I tried calling again and a woman answered laughing. She then continued to giggle while I was responding. Very irritating and unprofessional. I spoke with the manager and he was very nice. He had explained that there was some confusion with the notes on the account, yet lack of communication within the company, and someone put notes on our account that were inaccurate. The manager was apologetic but did try to make excuses which upset me more. I did let him know we would likely be canceling service soon, and he understood. Unfortunately I hadn't canceled before they charged us, which is the 1st of the month, even if the 1st is a Sunday, which was 5 days before our next service. I immediately contacted them ask about canceling service and if I was able to receive a refund. I received confirmation the next day that they were canceling our service and a request to billing for a refund to be issued was sent. 24 hours later someone from billing, by the name Averie, said they would be sending me a check, not refunding my account. I immediately responded and explained that this wasn't ok as we have issues receiving our mail and they took the payment directly out of our account. She responded 23 hours later explaining that Quikbooks doesn't allow refunds to bank accounts. I then immediately called the office and asked for the Averie, I was told she wasn't in the office. When I asked for a manager I was asked why and I explained she just messaged me 2 minutes ago so she is in the office. I was then put on hold and she became available. Averie got on the call and proceeded to give information that was contradictory and when I asked for it to be escalated I was told that no one was there as the owner was the only escalation and he is currently out on Paternity leave and no one is taking over of him currently, so she would forward the info to him but could not guarantee any follow up soon. Very unprofessional!! I really liked the company when it was Cabana Pools. Not sure if the company expanded or merged, but since becoming Pool Logic it is the worst!

    Taylor-Made Pools & Spas - poolservice - Updated May 2026

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