Wonderful service and food . This resturant is a complete turn around. Thank you for the turnaround

Capriotti's used to be one of my top choices for cheese steaks. However, they changed the steak they use now and it can hardly be considered a cheesesteak. Very disappointing in quality and cut. They need to change name to steak sandwich cause it is not a cheese steak. If anyone knows where I can go to get a close to authentic Philly cheese steak let me know please. It's impossible in the valley. read more

Amazing food and best customer service. I recommend this to everyone. Perfect for catering to dine in. read more

It was a good sandwich. I've had better I've had worst. Seems a bit pricey for what you get

I really started off liking this place ordering it off of door dash. The sandwiches were quite tasty the first couple of times. At one point I realized a decline in freshness of ingredients with wilted lettuce and chopped chicken that was dry and seemed to be sitting around for a while before being heated up for the sandwich. This last time I couldn't finish the sandwich bc the consistency of the dried out chicken grossed me out which is really disappointing because I wanted to like this place. read more

Capriotti's Sandwich Shop - Chicken Chipotle Crunch - Sandwiches Near Me - Mesa, Arizona

For full disclosure, I rarely give up 5 stars on the first date! Go ahead, call me a prude, I don't care! However, if there's to be a second date and it goes as well as the first one did, you better believe I'll up the ante! I actually stumbled upon them out of pure laziness and my inherent cheap factor! I was staying at a nearby hotel, and was pretty tired and didn't want to go out for dinner. So, luck would have it there were little menus in the lobby. I grabbed one and it looked promising! However, they only deliver via Grub Hub. So, after attempting to use that app all the extras really started adding up. A sandwich, chips and a drink was running right at 30 bucks! WTF? Yup, I swear! 30 bucks after their higher menu prices, the delivery fee and tip. So my inner cheap man said, "Screw this! Go there!," which I did. Once inside it kind of had that Jimmy Johns vibe to it. A nice, clean, organized sub type sandwich joint with plenty of tables to dine in. An eye opener? A giant sign that read "Voted greatest sandwich in America." I know, right? That's pretty bold, Cotton! No attribution, mind you, just that statement. Ok, I thought, we shall see. Greatest Sandwich? I'm not sure I'd buy into that hyperbole, despite the fact that I'm a huge fan of hyperbole, but it was indeed good! I got the "Capistrami," and it rocked! Hot pastrami on a hoagie roll, lots of Swiss cheese, and get this... coleslaw! Yup, usually reserved for BBQ pulled pork sandwiches, they pulled it off. So, being a huge fan of the timeless classic "Reuben" with sauerkraut, this was a nice twist. I was thoroughly impressed and pleased. Oh, and guess what my price was by going there opposed to using Grub Hub? 15 bucks! I swear on a stack of napkins, 15 bucks! Now I'm assuming they're a chain, but they're not in my neck of the woods. So, I'm not sure if I'll ever have the opportunity for a second date, but let's just say that I'm quite smitten and really hope there's a second date opportunity one day. Cheers! read more

15 dollar sandwich with chips and drink. Barely any meat. Zero condiments had to ask for more. Ended up putting all the meat from one sandwich out of the other half just eat it. Horrible sandwich shop. Definitely not what I remembered. read more

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1st time here, I wasn't greeted like everyone else that came in after me. The mean manager with black on needs to lighten up, she was upset her young man behind the counter didn't know what 20% of my check was for a tip \, not to mention he was asked if they gave a senior discount and I was told yes, then a young gal came by and said I'll check and then it was a NO. Food was I've had better and I've been treated better so my suggestion GO SOMEWHERE ELSE, I'm not coming back read more

Update to my Previous Review. After Capriotti's responded to my review I had a very pleasant email exchange with the proprietors. They apologized for my experience, said it was not indicative of their business and offered me a free sandwich to give them another try. I declined the free sandwich (didn't want my updated review to be skewed by a free sandwich!) but I did commit to giving them another try. Tonight I went back to Capriotti's, unannounced of course, and ordered the same 8" meatball sub. This time when the sub came it was definitely much larger than what I received last time when I ordered the 8", and in fact was very generous. I measured and it was 9 1/2" this time as opposed to the 5 1/4" I got last time. Don't know if they are always that generous on the portion, but tonight it definitely was. In my previous post I said it was a shame that I got such a small portion because the sandwich I did get was delicious. I confirmed that again tonight with a lot more to sample! The meatball sub was delicious. The meatballs, bread, cheese and sauce were all REALLY good, and Capriotti's has won me back as a customer. I hope everyone has as good of an experience as I did tonight at Capriotti's. read more

Capriotti's Sandwich Shop - 5" Classic Meatball. I ordered and paid for an 8". - Sandwiches Near Me - Mesa, Arizona

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I ordered a 18 inch Italian sandwich and all I got was a ton of lettuce three rounds of tomato and minimal onions not to mention medium meat. For $23.00 save your money and go to the mini Walmart and make your own. read more

The customer service is amazing, the staff is welcoming and makes sure you're okay. From giving tips about food or just being positive people makes this little sandwich shop amazing. The food is savory with a lot of flavor with it being a sandwich or salad this place knows how to melt you tastebuds. read more

Love this place!! Would like one in Queen Creek Arizona please. Always tastes great and service is also awesome.

Ordered food and didn't receive it complete. Called the manager and her response was, "I'm sorry, I guess we better pay more attention ". First and last time ordering from here. read more

This place has great sandwiches. I had their holiday sandwich - it's basically a Thanksgiving Sub! It has turkey, Mayo, homemade stuffing and cranberry relish. It was great and really satisfied my Thanksgiving craving! read more

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First things first, the portions are fantastic and tastes great. The staff are friendly and helpful. The bad... They have yet to EVER get my orders right... I am a systematic kinda guy, so I tend to order the same thing EVERY TIME. EVERY SINGLE TIME (about 1-2 times a week) they will undoubtedly give me grape jelly instead of the strawberry that I've asked for.. Today they forgot my wheat toast all together and included grape jelly.. I guess if I'm paying for it, I want it, but I'll still order from them again soon. read more

Some of the best subs, especially the waygu roast beef sandwich!! So soft and great tasting, especially with cherry peppers on it!

I happen to love cheesesteaks and even more so that I found this place. They are known for their Thanksgiving sandwiches but I am thrilled about the cheesesteaks. They use great quality meats and the bread is great as well. I also suggest the Capastrami sandwich as well which is a hot pastrami with thousand island dressing and coleslaw. It's incredible. The restaurant is always clean and the staff is always helpful and easy to deal with. For all of these reasons I give this place a 5 star rating. read more

Capriotti's Sandwich Shop - Capastrami!! - Sandwiches Near Me - Mesa, Arizona

The food is good, but Clean the bathroom, com on man....... Oh and Yelp, this stupid minimum characters to post is also rediculous. read more

This is my 2nd time at a capriotti's. I'm so glad they added inches to their sub sizes. The first time I ordered a medium and it was huge and my husband ordered a large and it was like 20". I ordered the cole turkey which is pretty yummy. It's fresh pulled turkey, with mayo, Russian dressing, coleslaw and cheese. My husband has a steak sandwich. He said it was pretty good. It definitely didn't look at fat as my sandwich did. read more

Capriotti's Sandwich Shop - Steak sub - Sandwiches Near Me - Mesa, Arizona

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Paid a lot of money for pretty much nothing. Poor taste poor flavor and poor portions read more

Capriotti's Sandwich Shop - The food was bland and tasteless and they barely gave anything with the salad. Poor service - Sandwiches Near Me - Mesa, Arizona

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Let me first say this is my families favorite turkey sandwich spot, however we didn't get to enjoy it during our recent visit. I ordered two turkey sandwiches both with extra mayo and oil and vinegar, as these sandwiches can be dry. We got our sandwiches and they looked super dry. I opened them both up and I did not see extra mayo or oil and vinegar at all. I proceed to the counter to ask for both. As we are opening our sandwiches my son finds a hair. That was it! Done and done. They refunded my money but they didn't seem too apologetic about it. Oh and btw two sandwiches, 3 chips and one drink was $26. read more

My steak sandwich was So good! This was my first time trying this place. I really enjoyed will be back

You can tell the general manager and staff hate being there. I walked in to them yelling at each other followed by yelling at a delivery driver who asked an easy question. Got an attitude when I asked what "everything" was on a sandwich. Had to jump in to defend the poor delivery driver who was being chewed out by the GM and staff for asking about soda. Her excuse was they were busy. I left...they don't want the business and that place is to angry. read more

This weekend we decided to try Capriottis and based on our experience I'm not sure we'd return, certainly not to this location. I wanted to share the issue to maybe allow for some education to prevent it from reoccurring. On Saturday we were in a rush so had to order ahead for pick up. We arrived about 2 min before our scheduled pick up time, ordered 2 tuna sandwiches. When I walked in and gave my name the cashier found my ticket hanging, waiting to be made. No problem we got there a couple minutes ago early. Where the issues started were when there were no other tickets hanging, no customers in the restaurant, and 4 staff wondering around the food prep are and back room, and no one making the sandwiches. The cashier to one of them I was there and he started moving towards the area to make the sandwiches. The sandwiches were extremely easy, no cooking required, and one added peppers. Once the kid starts making the sandwiches I realized it was going to be a process! He appeared to be stoned, honestly, moving extremely slow. Finally after about 10 min I asked if I could possibly cancel my order as we were in a bit of a rush, that's why we ordered ahead of time, and he didn't seem like the sandwiches were going to be getting made. She said she thought they would be done soon. At this point, for 2 cold sandwiches requiring no cook time, it had been over 20 min from when they were ordered with again an empty restaurant and 2 to go orders ready for pick up and 4 workers standing around. After a couple more minutes I said that this was crazy as the process watching how slowly each step of the sandwich was going. Finally after 28 min our two simple sandwiches were ready. The cashier handed them to me and I walked out extremely frustrated with the lack of customer service, lack of work effectiveness, lack of caring at all about doing your job, and lack of at least attempting to do it timely. This is where it got even more of a problem. My husband was waiting in the car when I walked out. Before I was even fully in the car he was getting out and headed in the store. He said something to the cashier and came back, when asked what that was about he let me know the lazy cashier had flipped me off when I turned around. Now had I had been yelling, cussing, insulting, any of those things, then please, yes stand up for yourself. I did none of those, I expressed that we were in a rush, the simple order was late, the restaurant was empty, mine was the only ticket hanging, and I said it was crazy that it took that long and asked for a refund if we weren't going to be able to get our sandwiches. Do yourself a favor, either add 10-15 min to your pick up time to be sure they have double the time to make your order, or even better, go to either Cafe Zupas, Eeges, Jersey mikes, wildflower, or firehouse subs for a delicious sandwich, friendly staff, and timely service. read more

Find a different location. Seriously. I love Capriotti's subs but this location is always out of everything. Basically I've never had a Capriotti sub here because I always have to substitute an item. This place is always a disappointment. read more

Best Tuna subs in the sandwich game! I eat here at a minimum of once a week. Highly recommend. The staff is also super nice and friendly.

Would give 4 stars for taste, but not quality or value for money. Ordered a medium bobby which tasted fantastic, but for the price, it isn't worth it. For $11, I would expect a sandwich that isn't halfway filled and that isn't almost as flat as a pancake. If the restaurant improved quality and quantity, I would 100% come back, it just seemed like they were in a rush when no one was there. Food aside, we chose to eat outside because it looked like the restaurant hasn't been cleaned (chairs, tables, floors) in weeks. I would have expected a cleaner facility especially since the re-opening of indoor dining due to covid. I also didn't appreciate the staff member asking for tips after every transaction. I understand that tips are a great way to support workers and typically always tip (especially if eating inside), but it felt a bit pushed. I would suggest having a tip jar or allowing the customer to write the tip on the receipt (which already prompts you to do so). Overall, me and my significant other will probably not return even though the taste was great. I think management and training should be improved. read more

We wanted our sandwiches warm, said as much, came home cold af..... reading the reviews. Problems you have are simple to fix and yet same problems months later. Sounds like the owners need to work there full time until the workers GET what they are doing...... Or maybe not...... read more

Split a Bobbie and a Capastrami. Both were good but the Bobbie was far better. Like most places that serve a pastrami sandwich around here, Capriotti's doesn't use real pastrami. The meat isn't bad it's just not pastrami. read more

Great food and a friendly staff always ! American wagyu cheesesteak I the best by far and my go to always!

Really awesome service by the friendly ladies over there. Good food. What else can you ask for

First visit/first sandwich to try was "The Bobby"! Not impressed. I make "Thanksgiving" sandwiches at home with leftover from Thanksgiving day and the sandwich that was prepared for me was such a disappointment. Bread was definitely not fresh. And the overall sandwich was missing something. Stuffing was dry. Cranberry sauce was tasty, but it made the inside of my sandwich soggy when smeared directly on the bread. There was 1 person ahead of me, and I was not greeted when I entered. The place was clean. But overall, just not the best Thanksgiving sandwich I have eaten. Room to improve the freshness of the bread and how the sandwich is layered. I will wait for Thanksgiving to make mine at home. read more

Finally had a chance to try this place out after hearing a recommendation from a friend a while back on social media. They would not stop raving about the Capistrami Sandwich. I know a lot of the reviews here hype up the Bobbie but I for one am not a huge fan of cranberry sauce. So I would definitely be back for the Capistrami the coleslaw and dressing makes this thing. Also the bread was really fresh that day. The pastrami was perfect! read more

Capriotti's Sandwich Shop - Sandwiches Near Me - Mesa, Arizona

Been a long time customer (over 5 years) and the quality of their sandwiches has dropped off. Ordered the Medium Capistrami like I usually do, and was disappointed that they seem to have trimmed down significantly the fillings for the sandwich. Not worth the $14.00 anymore. Not going back. read more

Family run and so delicious. The whole staff was really friendly. I ordered the meatball sub. Amazing. Definitely has the home touch to them. Im super excited to come back! read more

Our go to at Capriotti's has always been the Bobbie and the other day I did not feel like having that and went to the Pulled Turkey sandwich and that will be my go to from now on . Their bread is so fresh and the meat was as if I pulled it from my own turkey dinner , so fresh and tasty . read more

Incredibly delicious sandwiches! If you want to have a regular sub go to any other sub shop. This place is deliciously different. It is clear they use quality, flavorful, fresh ingredients. The woman that helped us described the various sandwiches which helped us make our decisions. Overall I have missed my east coast sub shops. Now I can save airfare and take a trip to Capriotti's read more

Second time trying a sandwich from here. Have had The Capastrami and the Cheese Steak. Sandwiches are consistent and good each and every time. There is flavor with every bite. The meat and dressings are paired up and proportioned well. Next up is "The Bobbie" looking forward to that Thanksgiving dinner in a sandwich. read more

Capriotti's Sandwich Shop - Capastrami Hot Sub (before) - Sandwiches Near Me - Mesa, Arizona

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The person that took our order today shouldn't be working with the public. She's wearing a mask that says "see you in hell" completely inappropriate. On top of that, zero personality! I had a turkey sandwich with dressing and cranberry. The dressing and bread were ice cold, like the service. Why does anyone work with the public when you obviously hate your job. read more