1. Camping World of St. Augustine

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St. Augustine, FL

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Camping World of St. Augustine

3.5 (6 reviews)
Closed • 9:00 am - 7:00 pm

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Blue Compass RV

Blue Compass RV

(66 reviews)

My wife and I were full timers for 6 years in a 40' 5th wheel before buying another house. We've…read morehad 4 RV's over the last 30 years and decided we wanted to get back into it with something small and simple. We decided on a Jayco Jay Flight and contacted R.J. at Blue Compass RV in St Augustine. He was great to deal with. We reached an agreement to purchase the model via phone as we live 2 hrs away, but the night before we went to sign the papers, we saw another model we thought would better suit us. I told R.J. about it and he had those models side by side for us to compare when we arrived. We preferred the second model and spoke with Jared, the general manager regarding price. We negotiated what I felt was a fair deal and signed a sales agreement. Upon returning a few days later to do the walk-through of the trailer and sign off on the final paperwork, we met with Matt in financing. He explained everything clearly, answered all of our questions without hesitation and breezed us through the process. Even though we chose to buy one of the lower priced units they sell, they treated us as if we were buying a top of the line diesel pusher for hundreds of thousands of dollars more. They could not have been more friendly, accommodating or fair. No hard sell or being pushy. From the initial contact through the final signature, it was an absolute pleasure to deal with everyone we met there. We would not hesitate to purchase from them again. Thanks also go to the service manager for answering our questions. Neil for doing the demo of the unit and Daniel for showing us around the parts department. 5 stars all the way around.

BC wanted to sell me a new Maxxair fan $800 instead of replacing the $40 knob mechanism. And if…read morethere's no money in a job, the small business guys won't return your call. I guess if you don't know a guy, this is how it is.

Giant Recreation World - Ormond Beach

Giant Recreation World - Ormond Beach

(50 reviews)

Although we ultimately did not purchase our coach from here, we did shop here and only went…read moreelsewhere because they did not have what we were looking for available. We have since been back several times-at least 5- for service work and I am pleased with our experiences and the quality of work. The treatment I have received at the service center will be what drives me back to the sales center. They actually treat people like they want to keep your business, seems to be a rarity in this business lately. As lifelong camping enthusiasts we have purchased many coaches over the years, this place will be our first stop when we look to make our next purchase.

To the Service Manager and General Manager,…read more I am writing to formally express our dissatisfaction with the handling of our Mercedes Sprinter RV, which has been in your possession since late July 2026. Today, October 14, we arrived to pick up our vehicle after making arrangements with your service department last week. Not only was the vehicle unprepared for pickup, but we discovered additional problems that have left us extremely concerned about the care and oversight it has received. Upon arrival, we found cushions on the floor, the interior dirty, the refrigerator moldy, and the power completely shut off. We were informed that the person responsible for preparing the vehicle had not received the service ticket until this morning, despite our pickup having been scheduled last week. More concerning, our vehicle is now reportedly in limp mode due to a diesel particulate filter issue. It was not experiencing this problem when we delivered it for service. We expect a complete explanation and written diagnostic report identifying this issue and when it was first discovered. Our original service concerns included the generator/inverter electrical problem and damage to the shower drain. We were advised that the house battery was defective and that a lithium battery package was installed. We still require documentation of that installation and verification that the electrical system functions properly. The shower repair remains incomplete, with your department advising that the necessary parts cannot be obtained from Coachmen and that replacement of the entire bathroom interior shell is required. We need written confirmation from Coachmen regarding the parts availability, proposed repair, and anticipated completion. We are also concerned about the conflicting information provided regarding the battery damage and our Progressive insurance claim. We need a clear explanation supported by the inspection findings and diagnostic records. We have already missed two scheduled events because of these extended delays, and today's failed pickup has jeopardized another. **We are requesting the following:** * A complete written history of the work performed since the vehicle arrived. * Documentation of the battery replacement and electrical system testing. * Written confirmation of the shower repair requirements and communication with Coachmen. * A complete diagnostic report for the newly reported limp-mode condition. * An explanation of how the vehicle was allowed to deteriorate internally while in your care. * A plan to address the cleaning and any resulting damage, along with the inconvenience and losses caused by these delays. * A firm plan for resolving the outstanding issues and returning our vehicle in proper operating condition. After nearly three months, we should not have arrived to find our RV in this condition, particularly when pickup arrangements were confirmed in advance. We expect this matter to be reviewed personally by management and request a written response within two business days. Thank you.

Camping World of St. Augustine - rv_dealers - Updated November 2026

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