If I could zero, or negative stars I surely would. Village RV sold my tiny home and kept my part of…read morethe sale. They don't answer or return calls. If you want to lose money and have a ton of heartache, use Village RV. Otherwise stay far away from them. They are crooks and don't care about people...

This company not only LIED to us, but led us on, telling us we were approved for the loan for over…read morea WEEK when we had not been approved yet, they ran our credit 5 times without our consent, and then told us it was our fault that they lied to us about being approved. Do NOT trust Vincent OR Kami, they only want their commission. It's sad because we actually trusted them to be honest, which was our fault. And then they had the nerve to attack us PERSONALLY when we told them we were walking away from their 'deal'

Good place if you need service. Very helpful staff. Hard to…read morebelieve that they're a Camping World dealer.

Bought a 2025 Forest River Salem Cruise Lite 22veranda from Camping World North Jacksonville (new)…read more It was on the St. Augustine Camping World inventory and transferred to North Jax for the sale. We did a quick walk thru with a technician and found various issues. No appliances run for us. Upon delivery the unit was filthy and dark streaked whereas was promised to be washed. Inside also dirty. We paid to have it washed. We put out the slideouts and found electric outlets still not working, crooked barn doors, and other issues found at walk thru. We turned in THE A/C at thermostat and it did not come in. Called CWN.Jax and was told by the "service manager" he heard it run. Called Coleman/Mach the AC manufacturer and thru video link after removing bottom cover a tech said it could not have worked it was missing a harness. We called CWN.Jax and they sent a tech. He wired in a harness and the AC came on...we left and came back unit was 66° inside set at 74°. Called CWN.Jax and a tech came out, asked to borrow a screwdriver & flashlight . Said he was returning to CWN.Jax with his diagnosis. We called next day and could never get the service manager again. Asked should we get a lawyer (brand new camper) and CWNJ ax refused to talk to us after that and other repairs never fixed. Thankfully I contacted Forest River who sent a tech who determined the brand new thermostat was NOT brand new. We still have missing items and issues but are working with Forest River since Camping World N.Jax abandoned us after paying cash. They could not comprehend our unpleasant demeanor after receiving it in this condition We love the Foresr River Salem Cruise Lite 22veranda just highly disappointed in such an expensive purchase customer service.​

We needed to find a place to adjust our weight distribution hitch, while out on vacation. The need…read morewas unexpected and we received the run around from other dealers we called looking for assistance. When we called Camping World, they were able to get us into service quickly and were able to work with our timeline, as we needed to drive an hour to get there. The servicing of the hitch took slightly longer than expected but the waiting area was so comfortable that I didn't mind. The area was spacious with very comfortable couches, complimentary hot beverages and water. There were also treats and a dog dish for your furry friends while waiting. Dogs were welcome in and I was so thankful because our dog doesn't do well in the heat. The staff was also very friendly and the restrooms were clean. Big high five for having a changing table for our baby boy. I can't tell you how hard it is when I need to change him and there's no table OR personal vehicle to do so. Lastly, the work was done at a reasonable cost and we left feeling optimistic about our experience. The store inside was also huge but we didn't have time to venture through since we were taking care of a dog and baby. Next time though!

Our search for the "right" RV spanned over a year. Thanks to the great sales managers and sales…read morepeople at Camping World in St. Augustine we found the right RVv at the right price. TWO WORDS:......"COMPLETELY SATISFIED"...Thank you Mason, Tim and Caleb for hanging there with us in our journey.

Merec Mcneil was fantastic. He conducted a virtual walk through for us on a 5th wheel we liked…read more He talk all the time we wanted and needed to understand the features and benefits of the rig. What a great guy!

Bad experience.. An RV I really wanted was advertised at a great price. The sales guy AND manager…read moretold me that price was only available if I was financing. I was trying to pay cash so the price had gone up over $1500. I felt no reason I should go into debt, get insurance, and ding my perfect credit because they are bias against cash purchases. Would not recommend, they get a bad reputation on Redddit for a reason.

I was sold a 2018 Winnebago Rv and told it was a 2019. so I was charged the 2019 value for a 2018…read morevehicle. I agreed to one price and by the time they added all of there fees it was a good $30,000 more in price. do Not shop here these people lie and make you sit for hours waiting on the paperwork. Horrible place!

Bottom line up front, I brought my camper in for a consignment sale to be sold on Travelcamp's lot,…read moreduring which time it was damaged and Travelcamp said it was unable to be repaired due to a lack of repair supplies at their dealership. This entire process took over 8 months of dealing with 4 different managers who often did not return my calls or texts, and placed the burden of coordination within their company and corporate office on me. I brought my camper here and entered into a 90 consignment deal to sell it at Travelcamp. After the 90 days were up, I called to arrange a pickup of my camper so that I could bring it to another dealership to sell since it hadn't sold at Travelcamp. I tried for over a week to get in touch with a consignment sales representative to arrange the pickup but nobody answered, so after a week, I showed up to Travelcamp to pick up my travel trailer. When I arrived, the camper was brought to the front of the lot, and I discovered that a window in the camper had been left open for a period of time which allowed the camper to flood on the inside due to rain storms, causing significant water damage to the inside of the camper. I initially complained about this to the manager about the damage to which he replied that he would have the unit detailed. I told him that wasn't enough and that the water damage inside the camper needed to be repaired, and not simply detailed. He then told me that he didn't "know what to do" and that I would have to take the issue up with the corporate office. I attempted to call the corporate office over 50 times over the following 5 days and never received a response either by phone, email, or text. I left a message on every single call. Additionally I placed at least another 10 calls to the consignment sales team at Travelcamp as well as to the manager that originally signed my consignment sales contract, and still did not receive an answer. About a week after my initial calls, a member from the corporate office returned my calls and said that they couldn't help me, but that another corporate representative would be reaching out to me. I received a call from an individual the next day and they told me that my camper would be repaired on Travelcamp's dime, and that my original consignment manager would be the leading point of contact for all business going forward. Fast forward approximately 3 months: In dealing with the Travelcamp repair center, I was told by the initial manager that I dealt with 3 months after the initial discovery of the water damage inside, that my camper was "repaired" and that "it [was] in better shape than when I brought it in" for its original sale. Additionally as a gesture of good faith, Travelcamp offered to pay for an independent RV inspector to come and inspect the repair job. After the inspection technician and I had inspected the unit, we found an attempted repair job to the camper where an 8"x8" square had been cut out of the wall and then a patch job was attempted where a random piece of material was sloppily glued on top of the existing wall. Additionally, there was white fuzzy material still growing out of the floor of the camper which I presumed to be a result of the previous water damage, and shrunken and rotted wall paneling where water had been soaked up into the side wall of the inside of the camper. I expressed to the service department that the repair job was unacceptable and they told me that due to material shortages, that they would not be able to do anything else for me or perform any further repair job. I told them that they needed to purchase the camper to make it right if it couldn't be repaired. Once again I was told that I would have to deal with the corporate office and that nothing could be done for me at the local dealership. Additionally, the managers tried several times to get me to use my personal insurance to make a claim against the camper to have the damage fixed; a suggestion that I refused multiple times because I didn't want to raise my personal insurance rates for damage caused by Travelcamp. Fast forward another month, and I finally got a meeting with the corporate office sales representative, who was the only positive point of contact from this entire experience. I told him the entire story, 8 months start to finish with this consignment deal, the damage done to the unit, and the botched repair job for which he apologized and bought the camper from me. This is a very brief overview of my experience with Travelcamp. I will not be returning as a customer.

Great place! The 2 women in the office were so helpful and friendly! We were able to purchase…read morewhat we needed and install right there in the parking lot! I highly recommend this business!!

These people are outstanding with customer service and truly know what they're doing. They have…read morehelped us several times with our RV, always charging reasonable prices and with patient explanations for the mechanically inept! Thank you so much! You are a treasure to have nearby.

Our sales person was absolutely great. Her name is Susan Fisher. Very informative, low pressure…read moresales tactics but all about getting what's best for the customer. Highly recommend her! Steven in parts/service was also great. Hooked us up with everything we needed to get our new rv home. Thanks to all at camping world Orange Park

Travelcamp of Orange Park fixed my RV before my big trip. Blaire and Bonnie are awesome, really…read moregreat to work with. They dealt well with issues from the manufacturer and got the parts in time for my road trip to Utah. Derek got everything working, most importantly he fixed the heat issue I've been having with my new trailer. They were available by phone to help me when parts froze up during my trip. The sales team was also great. They're so friendly, and we're so nice to Jack, my pup!

As a Tiffin-certified dealer and service center, I trusted that bringing my Sprinter van here was…read morethe right decision. That was clearly a mistake. I dropped my van off in July 2025 for warranty repairs to the water tank and solar system. What should have been straightforward warranty work dragged on for five months, with my van not ready until December 2025. During that entire time, General RV had full custody of the vehicle. Two days before my scheduled pickup, I was suddenly informed that my 13.5kWh house battery was "shot." There were no issues whatsoever with the battery prior to drop-off. In fact, General RV performed an intake electrical inspection and worked on the solar panels while it was in their possession. Now, after months under their control, I am being told the battery has failed -- and they are refusing to accept any responsibility. Let me be clear: the van went in with a fully functional power system. It is coming out with a failed battery after sitting in their care for seven months. Instead of standing behind their work, the service department is attempting to shift the cost of their negligence onto me. Not only have I lost the use of my van for the better part of a year, but I am now being asked to pay for damage that occurred while it was in their custody. This is unacceptable. If you value your RV, your time, and your money, I strongly recommend taking your business elsewhere. This service department has demonstrated a lack of accountability, poor communication, and a complete unwillingness to stand behind their work. Will be filing a claim with the BBB.

We have experience with RV / Camping stores in Michigan, Sol Cal, North Carolina, South Carolina,…read moreand Florida. From 2007 to 2025 !! THIS LOCATION, specifically Miss Cheyanne, has THE BEST customer care of any establishment. Drive a ways if you have to in order to work with these folks. You will not be disappointed. When we are ready to get our next camper and any parts or fun stuff for our RV and camping experience - we will go to General RV in Orange Park Florida. Well done and thank you so much

Not all heroes wear capes!…read more We made the call (for a stuck awning) at 5:30 pm on a Saturday evening. At 8:30 am- on a Sunday morning!- armed with an amazing depth of knowledge and skill (and tools), J&L Mobile RV Repair arrived to save our much anticipated and highly planned trip through the Upper Peninsula of Michigan. Within an hour, our stuck awning was fixed, aligned, and working better than it has ever worked. A true trip saver. J&L Mobile RV Repair exceeded expectations at every interaction. Amazing value. Incredible assistance. We only wish he would drive with us for the entire trip!

I have been trying to get my RV Fridge and sink repaired for awhile now and GEEEE....it on took…read moreone call to J&L mobile RV repair and they were out here this AM as they said they would. Fixed everything and even took the time to educate me on the location of the in-line fuse behind the control panel on top of the Refrigerator that was my major problem. Great service...EXCELLANT knowledge and personality. I will happily refer people to this gentleman and his wife.