I placed an order online for pick up in the store. When I got there the item was out of stock. I…read morecalled Monday to ask if it was there yet and was told no it would be another week! Canceled the order. I got a call a could days later I had to call another number to cancel the order a to get my refund. Good grief!

Bought a 2025 Forest River Salem Cruise Lite 22veranda from Camping World North Jacksonville (new)…read more It was on the St. Augustine Camping World inventory and transferred to North Jax for the sale. We did a quick walk thru with a technician and found various issues. No appliances run for us. Upon delivery the unit was filthy and dark streaked whereas was promised to be washed. Inside also dirty. We paid to have it washed. We put out the slideouts and found electric outlets still not working, crooked barn doors, and other issues found at walk thru. We turned in THE A/C at thermostat and it did not come in. Called CWN.Jax and was told by the "service manager" he heard it run. Called Coleman/Mach the AC manufacturer and thru video link after removing bottom cover a tech said it could not have worked it was missing a harness. We called CWN.Jax and they sent a tech. He wired in a harness and the AC came on...we left and came back unit was 66° inside set at 74°. Called CWN.Jax and a tech came out, asked to borrow a screwdriver & flashlight . Said he was returning to CWN.Jax with his diagnosis. We called next day and could never get the service manager again. Asked should we get a lawyer (brand new camper) and CWNJ ax refused to talk to us after that and other repairs never fixed. Thankfully I contacted Forest River who sent a tech who determined the brand new thermostat was NOT brand new. We still have missing items and issues but are working with Forest River since Camping World N.Jax abandoned us after paying cash. They could not comprehend our unpleasant demeanor after receiving it in this condition We love the Foresr River Salem Cruise Lite 22veranda just highly disappointed in such an expensive purchase customer service.​

We needed to find a place to adjust our weight distribution hitch, while out on vacation. The need…read morewas unexpected and we received the run around from other dealers we called looking for assistance. When we called Camping World, they were able to get us into service quickly and were able to work with our timeline, as we needed to drive an hour to get there. The servicing of the hitch took slightly longer than expected but the waiting area was so comfortable that I didn't mind. The area was spacious with very comfortable couches, complimentary hot beverages and water. There were also treats and a dog dish for your furry friends while waiting. Dogs were welcome in and I was so thankful because our dog doesn't do well in the heat. The staff was also very friendly and the restrooms were clean. Big high five for having a changing table for our baby boy. I can't tell you how hard it is when I need to change him and there's no table OR personal vehicle to do so. Lastly, the work was done at a reasonable cost and we left feeling optimistic about our experience. The store inside was also huge but we didn't have time to venture through since we were taking care of a dog and baby. Next time though!

Our search for the "right" RV spanned over a year. Thanks to the great sales managers and sales…read morepeople at Camping World in St. Augustine we found the right RVv at the right price. TWO WORDS:......"COMPLETELY SATISFIED"...Thank you Mason, Tim and Caleb for hanging there with us in our journey.

My wife and I were full timers for 6 years in a 40' 5th wheel before buying another house. We've…read morehad 4 RV's over the last 30 years and decided we wanted to get back into it with something small and simple. We decided on a Jayco Jay Flight and contacted R.J. at Blue Compass RV in St Augustine. He was great to deal with. We reached an agreement to purchase the model via phone as we live 2 hrs away, but the night before we went to sign the papers, we saw another model we thought would better suit us. I told R.J. about it and he had those models side by side for us to compare when we arrived. We preferred the second model and spoke with Jared, the general manager regarding price. We negotiated what I felt was a fair deal and signed a sales agreement. Upon returning a few days later to do the walk-through of the trailer and sign off on the final paperwork, we met with Matt in financing. He explained everything clearly, answered all of our questions without hesitation and breezed us through the process. Even though we chose to buy one of the lower priced units they sell, they treated us as if we were buying a top of the line diesel pusher for hundreds of thousands of dollars more. They could not have been more friendly, accommodating or fair. No hard sell or being pushy. From the initial contact through the final signature, it was an absolute pleasure to deal with everyone we met there. We would not hesitate to purchase from them again. Thanks also go to the service manager for answering our questions. Neil for doing the demo of the unit and Daniel for showing us around the parts department. 5 stars all the way around.

Traded my trailer on consignment, sold in three weeks, no hassle no issues no problems at all. Just…read morewaiting on my check from corporate.

I recently purchased a Sonic 190VRD from Travel Camp. From the initial phone contact to driving off…read morewith my new camper I was so pleased. Allen the GM and Isabelle the sales rep were professional ,informative and strait shooters. There were no surprises waiting for me when I arrived . The whole process was a fun filled afternoon. Then there was Carl the service mechanic extraordinaire . His work ethic was above and beyond. I can honesty say that he is a rarity,and that I so appreciated his thorough kind and genuine persona. We knew when we left that our truck and camper was prepped and safe for our 4 hour journey home. Shout out to Brandon too ,your awesome thanks for getting Batman. Thanks guys !

I was sold a 2018 Winnebago Rv and told it was a 2019. so I was charged the 2019 value for a 2018…read morevehicle. I agreed to one price and by the time they added all of there fees it was a good $30,000 more in price. do Not shop here these people lie and make you sit for hours waiting on the paperwork. Horrible place!

Great place! The 2 women in the office were so helpful and friendly! We were able to purchase…read morewhat we needed and install right there in the parking lot! I highly recommend this business!!

If I could rate them higher than 5 stars, I would. We bought an RV 1 year ago and unfortunately the…read moreair conditioner went out. We could get nowhere with the large RV supercenter that we bought it from so we turned to New Horizon, which is local to where we live. Linda and Terry worked above and beyond what we expected and handled everything from the warranty claims to the installation. Great, friendly staff and we will be a customer for life!!!

Our sales person was absolutely great. Her name is Susan Fisher. Very informative, low pressure…read moresales tactics but all about getting what's best for the customer. Highly recommend her! Steven in parts/service was also great. Hooked us up with everything we needed to get our new rv home. Thanks to all at camping world Orange Park

Travelcamp of Orange Park fixed my RV before my big trip. Blaire and Bonnie are awesome, really…read moregreat to work with. They dealt well with issues from the manufacturer and got the parts in time for my road trip to Utah. Derek got everything working, most importantly he fixed the heat issue I've been having with my new trailer. They were available by phone to help me when parts froze up during my trip. The sales team was also great. They're so friendly, and we're so nice to Jack, my pup!