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    Blue Compass RV

    2.1 (63 reviews)
    Open 8:00 am - 8:00 pm

    Services - Blue Compass RV

    RV repair

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    The St Augustine store basically took advantage of us. Sold us a RV that was completely rusted. Unfortunately I had surgery before the final inspection and the didn't address the situation to my wife. They is no way that this camper would pass any dot . Thanks for taking advantage of us , how is this even legal ?

    Great guys! Had a need for sealant to repair seals on my camper. They were super helpful on a Sunday before the rain. Very knowledgeable on how to apply the stuff before the rain. 5 Stars!

    Clint W.

    On 11/8/23, I bought a used travel trailer at Blue Compass in Lexington, South Carolina, my first camper. A month after buying it, when I was installing a brake controller, I discovered that the brakes don't work because the cable connecting the camper brakes to the wiring harness has been cut and carefully wrapped around a part of the trailer frame under the camper. I contacted Blue Compass and left four messages over the course of a week before my call was returned. The sales manager and service manager, neither of whom were present at the time of the sale, said that a camper would never leave the lot with a brake wire cut, so it happened after it left and offered these explanations for how this cut happened: (1) While I was driving from the dealer to my house something cut the wire and it wrapped itself around the frame. (2) Someone climbed the 6' privacy fence and locked gates in my backyard, crawled under the camper and vandalized it by cutting the wire and carefully wrapping it around the trailer frame. After I apologized for sounding frustrated (imagine that) the sales manager finally admitted that those stories were too ridiculous to take seriously and agreed to repair the camper but would not agree to do this at no cost (he said, "We'll take care of you"), despite the insistence that a 150 Point Checklist was completed guaranteeing at the camper was free of mechanical problems. I was never shown the checklist. I agreed to do this, but told the sales manager that I had learned that it is illegal to pull a 3000#+ camper without brakes in South Carolina, and I would be liable if there was an accident. He transferred me to the service manager to arrange a tow vehicle to bring it there. The service manager said that she would not do this because she did not want to assume the liability but if I wanted to take the risk I was welcome to do it. I told her this was the sales manager's idea, and I would need her to transfer me back to him to see where we went from there. She said he was now at lunch and he would call me back. He did not call back. I'm done with this place, and have found a local mechanic who will repair the brakes. My advice: DO NOT BUY FROM BLUE COMPASS.

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    3 months ago

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    Agree with sales being just ok. Service is terrible!!! Missing remote for fireplace and too cheap to provide.

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    Review Highlights - Blue Compass RV

    Robbie in the parts department helped us to get the parts we needed fast!

    Mentioned in 4 reviews

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    The RV RN - Steve checking out my rear A/C Unit

    The RV RN

    (4 reviews)

    If your an RV owner and you're looking for an alternative to the disappointing service department…read moreat your dealership contact Steve Taylor at "The RV RN" a nationally certified RV Technician who goes above and beyond when it comes to customer service. When my rear A/C unit began failing on my Class A Diesel MotorCoach I knew I had no interest in taking my rig to the dealership even though it was under warranty. Fortunately my extend warranty recognizes a certified RV technician to troubleshoot and make repairs, of course this cost comes in the form of a reimbursement so documentation and photos are required along with a detailed invoice. Besides a tremendous skill set and years of experience in the RV Industry Steve also brings honesty and a strong ethical component to the business and a very fair pricing schedule. If you're looking for a dependable and reliable technician look no further than The RV RN. I knew the reputation of the RV Industry prior to purchasing my MotorCoach and I also knew at some point I'd need a Nationally Certified Mobile RV Technician to help fill the gap when I lack the skills or if the task required a second look or a extra set of hands or it was something that I simply didn't want to tackle. I am very happy with the service Steve provided and the prices for those services - no one welcomes mechanical or electrical issues but you'll sleep better at night knowing you have a resource and a partner that will provide solid solutions when it's required I know I will...

    He was responsive and came to examine the trailer within a couple of days. He ordered parts and had…read morethe Awning and arm replaced in a reasonable amount of time and at a fair price.

    Camping World - St. Augustine

    Camping World - St. Augustine

    (129 reviews)

    Good place if you need service. Very helpful staff. Hard to…read morebelieve that they're a Camping World dealer.

    Bought a 2025 Forest River Salem Cruise Lite 22veranda from Camping World North Jacksonville (new)…read more It was on the St. Augustine Camping World inventory and transferred to North Jax for the sale. We did a quick walk thru with a technician and found various issues. No appliances run for us. Upon delivery the unit was filthy and dark streaked whereas was promised to be washed. Inside also dirty. We paid to have it washed. We put out the slideouts and found electric outlets still not working, crooked barn doors, and other issues found at walk thru. We turned in THE A/C at thermostat and it did not come in. Called CWN.Jax and was told by the "service manager" he heard it run. Called Coleman/Mach the AC manufacturer and thru video link after removing bottom cover a tech said it could not have worked it was missing a harness. We called CWN.Jax and they sent a tech. He wired in a harness and the AC came on...we left and came back unit was 66° inside set at 74°. Called CWN.Jax and a tech came out, asked to borrow a screwdriver & flashlight . Said he was returning to CWN.Jax with his diagnosis. We called next day and could never get the service manager again. Asked should we get a lawyer (brand new camper) and CWNJ ax refused to talk to us after that and other repairs never fixed. Thankfully I contacted Forest River who sent a tech who determined the brand new thermostat was NOT brand new. We still have missing items and issues but are working with Forest River since Camping World N.Jax abandoned us after paying cash. They could not comprehend our unpleasant demeanor after receiving it in this condition We love the Foresr River Salem Cruise Lite 22veranda just highly disappointed in such an expensive purchase customer service.​

    Blue Compass RV - rvrental - Updated May 2026

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