I had an appointment for oil change and tire rotation. It took two hours for oil change and they…read moreforgot to do the tire rotation. I will never be back to this place. Do not waste money and time. Take your vehicle somewhere with better service and will fulfill the appointment.

Had the auto body team undercoat my jeep and they did a great job…read more All the people in the office were a pleasure to work with, even the cat. ( she's great she acts like she's a dog) so friendly Just like her coworkers

Have to say he never touched my RV BECAUSE HE NEVER SHOWED UP! One day I hope to find a reliable…read morefair RV repair person. 2 appts. We're made with him and after waiting for him for over a half hour I had to take my camper back to storage. Now have to find someone else to do some repairs.

Lee came highly recommended by the KOA we are staying at. We had no power coming to our RV awning…read moreand could not retract it. He just happened to be in the park doing another repair when we flagged him down. We weren't on his schedule but he worked us in. He traced all the wires to an inline fuse we never would have found ourselves so we can head down the road tomorrow. He was super friendly, professional and knows his stuff. Many thanks Lee!

I had a Mass Air Flow error on my 2019 Chevy Cruze. Also had a TPMS (tire pressure monitoring…read moresystem) that needed to be replaced. All done in a day and the price was not hateful -- 400 bucks for both including labor. Today the check engine light came on again, related to the MAF. Another MAF related error came up. I happened to read about the air filter before I drove down and mentioned it to Schaeffer. After checking, discovered the filter had warped causing part of the issue. Schaeffer replaced it for free! Always fair and customer driven. Cheers!

I requested a quote to replace the Mass Air Flow (MAF) sensor on my 2019 Nissan Rogue Sport…read more The shop quoted $388.65 for the OEM sensor, $80 labor, plus $199 for "reprogramming the module," for a total of $744.15. As someone who works on cars myself, I know that a MAF sensor is plug-and-play on this vehicle and does not require any programming. The "reprogramming" they quoted usually just means driving the car around to recalibrate the computer, which takes minutes, yet they charged $200 for it. When I spoke on the phone with a representative who gave the name "Trevor," he said the reprogramming might not even be needed, but they wouldn't know until after doing the work. To me, this interaction felt untrustworthy. He also used jargon unnecessarily to make it sound more complicated than it is, something any reputable mechanic shop should avoid. The labor to replace the sensor is typically 5-10 minutes, and the part can be purchased OEM (Nissan factory) for ~$230-$250. My advice: get a second opinion or buy the part yourself to save hundreds of dollars.

Had a nightmare wiring issue got me up and running with a great price very knowledgeable Ted and…read moreAllen were amazing to work with. Thank you Poko Bros!!!

Charged 870.00 to fix my brake lights a week later they stopped working so I went back to them and…read morethey tell me he's busy and can't look at them for 3 weeks and is going to have to start charging me again do yourself a favor stay away from them

No STAR -- PROMISES MADE BEFORE THE SALE, DENIED AFTER THE WORK…read more I strongly caution anyone considering major repairs at Bozard Ford to GO ELSEWHERE. Bozard Ford replaced the engine and drivetrain components in my 2018 Ford Raptor. Before I approved the work, their service staff described the coverage as "bumper to bumper," said it would be like I had "just bought the truck," and told me I would essentially have a new drivetrain with a factory warranty. I specifically asked service advisor Mary whether the three-year, unlimited-mile warranty included the turbos and starter. I was told that it did. When I requested an itemized copy of the coverage, I was told it could be pulled up at any Ford dealership nationwide. Now that I am experiencing a turbo problem, Bozard Ford is refusing to honor the coverage as it was represented to me. Only after the work was completed did management provide a different and much narrower explanation of what was supposedly covered. That is unacceptable. If those limitations had been clearly disclosed before the repair, I could have made an informed decision about where to have the work performed. Instead, I relied on direct statements from their service department when authorizing an extremely significant repair. I gave Bozard Ford the opportunity to resolve this professionally and honor what their representative told me. Rather than stand behind those representations, they have left me fighting for coverage that I was specifically assured I had. My advice is simple: Do not rely on verbal promises from this dealership--regardless of how confidently they are made. Demand a detailed, itemized warranty document listing every covered and excluded component before authorizing any work. My experience has caused me to lose trust in Bozard Ford, and I cannot recommend their service department.

Never had such a POSITIVE car buying experience, just so happy. Our sales rep Tyler is an angel. He…read morecame in at 8 AM on SUNDAY, his day off, to make sure I was completely comfortable with everything. Nick in the finance office is a pure pleasure. Cannot say enough about this dealership.

No help whatsoever!! We needed a bearing for our trailer we we're hoping they'd be helpful of…read moreassisting as it is a Trailer Repair Service. We bought the cap they recommended however wrong one and they told us to get a hammer and pound it in!! Obviously it doesn't fit So why force it. They were just not interested in assisting us.

Absolutely top notch! These guys literally saved our camping trip! They showed up early to work…read moreto help us and even called other places to help look for parts to get us back on the road quicker. Allen is a real gem! B and B was an answered prayer for us!

Good Shop! Excellent Services! Always there when you need them, except Sat/Sun! In/Out in 1 hr!read more

Made an appointment, diagnosed, sensor delivered and installed in one and a half hours. The MOST…read moreEFFICIENT, HONEST service in my 40 years in St. Augustine! I have put them right up there with my air conditioner and generator folks!

Let me start by saying I have never purchased a new RV in my life so was a little scary. I didn't…read morego there to buy a new RV but they have a big selection and once I saw the Nobo 20.8 there was no other for me the process was painless. It was quick. They had it on the lot. It was ready to go. They were friendly professional, and I've seen the other deals out there. I'm not gonna tell you what I paid but I know I paid a lower price than everyone else who said they got a great deal at 42,000. I blew that away anyway everyone's great now let's talk about the bad I had a couple problems literally in the first month I had this thing I went camping for two extended trips the Fine folks at RV There Yet in Saint Augustine, drove to my campsite and fixed my problems on site the very next day so I wasn't interrupted. I can't say you won't have problems in the future but you definitely want a company like this standing behind a big purchase. Don't be shy. Get the extended warranties get the Roadside Assistance the walk you through it it's so worth it anyway I'm a real guy doing real camping and because I have very limited access and going through some surgeries, I'm very comfortable relaxing in this my new home. Sean M NoBo 20.8

All I can say is Guy (owner) is a man of his word. I drove from NC to Fl to get a motorhome from…read morethem. There were a few issues I needed addressed and they fixed them on the spot. After driving back, i discovered a couple of items that needed attention. Guy went over and beyond to make them right. If tou want to deal with a man of his word, this is the place. I highly reccommend these guys! ( no pun intended ). And i feel like i recieved a great deal.