Good place if you need service. Very helpful staff. Hard to believe that they're a Camping World dealer. read more

Bought a 2025 Forest River Salem Cruise Lite 22veranda from Camping World North Jacksonville (new). It was on the St. Augustine Camping World inventory and transferred to North Jax for the sale. We did a quick walk thru with a technician and found various issues. No appliances run for us. Upon delivery the unit was filthy and dark streaked whereas was promised to be washed. Inside also dirty. We paid to have it washed. We put out the slideouts and found electric outlets still not working, crooked barn doors, and other issues found at walk thru. We turned in THE A/C at thermostat and it did not come in. Called CWN.Jax and was told by the "service manager" he heard it run. Called Coleman/Mach the AC manufacturer and thru video link after removing bottom cover a tech said it could not have worked it was missing a harness. We called CWN.Jax and they sent a tech. He wired in a harness and the AC came on...we left and came back unit was 66° inside set at 74°. Called CWN.Jax and a tech came out, asked to borrow a screwdriver & flashlight . Said he was returning to CWN.Jax with his diagnosis. We called next day and could never get the service manager again. Asked should we get a lawyer (brand new camper) and CWNJ ax refused to talk to us after that and other repairs never fixed. Thankfully I contacted Forest River who sent a tech who determined the brand new thermostat was NOT brand new. We still have missing items and issues but are working with Forest River since Camping World N.Jax abandoned us after paying cash. They could not comprehend our unpleasant demeanor after receiving it in this condition We love the Foresr River Salem Cruise Lite 22veranda just highly disappointed in such an expensive purchase customer service.​ read more

No propane No dump station No water Disappointing Dissatisfied Very poor service read more

We decided to buy a camping trailer. Tent camping is fun but having A/C and camping is much better. Jamie was our sales rep and showed us what was available in the size we wanted. She was helpful with good advice and recommendations. We picked a new trailer verse a used one to get the full warranty. The closing sales agent was Alex. Even though it took a while to sign the paperwork, Alex made it fun! Nate gave us a preview of how things worked on the trailer. Nate was new to the company so some things he didn't know however, I like his honesty and went to a colleague to get the answers I needed. Joe was the service agent who attached the hitch and sway bar. He provided me in detail the tips on making the connections easier. Overall a good experience. When I got home I checked the tire pressure being that's critical on a trailer. One tire was way over inflated at the cold pressure range. I'll update the service department review after my first visit. The parts department WOW a lot of cool things. I worked with Tiffany and Erica. Both ladies were amazing. Erica saw my shopping basket of things I needed and said you're going to need one more item! Refrigerator Bars to keep things from falling out during transport. Never would of though they made something for that. Thanks Erica! read more

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I put this post up to inform people of Camping World's deceptive business practices. If you don't like it block me, because i will not stop until they are investigated, where better to post? My goal is to have the Florida or the United States DOJ to investigate and remember they tried to get my daughter to file an insurance claim to get it fixed. That's insurance fraud. Remember the RV shorted out after the delivery person plugged it in. Never used and all we get is the run around and passing the responsibility to someone else who we never heard from. read more

Awful!!! Found a travel trailer online for $12k .. basic model, good price. So my husband called and set up an appointment for the next day for me bc he had to work. I drove 2hrs, looked at the camper for 5 min. Walk inside and they give me quote for $17k ... they added $6k in fees, freight fee (though it was already there), wire & brake system I already have though they told me I was wrong and added it in anyways. $800 for paperwork fee (though most places this fee $200-400) and then normal tax, title, license (expected fees) I asked several questions about the paperwork and deposit, no answers. Gave them every document they asked for, then they asked for more. Refused to take the deposit from a debit card with my name on it, only wanted one with my husbands name on it.. which was at home 2hrs away, they told me to text them a picture of the credit/debit cards (shady & unsafe).. I leave after only 20 min of them not wanting to work with me. My husband calls them, talks to finance manager who says he is too busy to discuss it with my husband and will call us back. Never called us back. Next day husband gets a text, and he tells him we no longer want to work with them. They proceeded to keep calling & texting to know why, though he told them. Day after they start texting and emailing me to see why we decided to not use them, so I tell them all the above reasons. Then a manager messages to see what it would take to earn my business. I tell her exactly what it would take, she says she cannot do that but would be willing to take off the charge for the break system. I explain I never needed that system bc I already have it and then she tries to convince me that she is saving me money by not installing something I already have. I inform her that she saved me nothing bc I was never going to buy something I already have. I again tell her I am not willing to work with them and that I found a local place. The messages from her are very copy/paste and do not always make sense with what is being discussed, if it came out as AI it would make sense how weird it was to talk to. read more

DO NOT TRUST CAMPING WORLD SAINT AUGUSTINE - DANGEROUS, UNPROFESSIONAL, AND NEGLIGENT! If I could give zero stars, I would. Camping World Saint Augustine has proven to be a dangerous, untrustworthy, and money-hungry business that does not care about the safety of its customers or anyone else on the road. I recently purchased a brand-new RV from them and was advised to get a weight distribution hitch for safe towing. Not knowing much about RV towing, I trusted their recommendation and agreed. The total cost? $1,398.10, which included: * $865.98 for the hitch system * $72.93 for supplies * $267.15 for professional in-house installation by a "qualified technician" * $97.50 for a demo of the system THE INSTALLATION NIGHTMARE The nightmare began the day of my RV walkthrough when they installed the hitch. The "qualified technician" assembled the hitch in under 15 minutes using a power tool in front of us, which seemed odd for a system that required precise torqueing of bolts for safety. When he gave me the "demo," it consisted only of showing me how to attach the trailer coupler to the truck hitch--something anyone who has ever towed anything already knows. When I asked about how to actually use the system properly, his response was "I don't know." Instead of proper training, he handed me the installation directions and left. Here's where things went from bad to outright dangerous: * The technician did not follow the instructions at all. * No measurements were taken--which are critical to the system functioning correctly. * The drop wasn't measured or adjusted properly, meaning the entire system was set up incorrectly from the start. * The wrong drop size was ordered, making the entire hitch setup useless. * Bolts weren't torqued down properly, a massive safety risk. When I immediately questioned the quality of the work, they sent out a manager who shrugged it off and told me there was nothing they could do. Frustrated but assuming it was at least functional, I left. THE DANGEROUS DRIVE HOME Once I got on I-95 North, I knew something was seriously wrong. The RV was all over the road, swaying dangerously. I barely made it home safely. The next day, I inspected the system myself following the manufacturer's instructions--and what I found was shocking and infuriating: * The hitch was installed two inches too low with no way to adjust it. * Bolts had come loose on the highway--meaning I was towing an unstable, unsafe load at high speeds. * The weight distribution brackets had moved and scratched the trailer frame because they were never properly secured. * The entire system was completely non-functional and unsafe from the moment they installed it. Had I continued driving longer or at highway speeds, this could have resulted in a catastrophic accident. CAMPING WORLD'S NEGLIGENCE COULD HAVE COST LIVES Camping World willingly allowed me to leave with a system that was dangerously installed, showing a complete disregard for customer safety. They got their $1,400, and that was all they cared about. Their technicians are either incompetent or outright negligent, and their management has no interest in fixing mistakes or even looking into the concerns of the customer. I now have to order the correct part myself and reinstall the system properly. This entire experience has been a lesson in what happens when you trust Camping World Saint Augustine--you get ripped off, lied to, and put in danger. To anyone considering using Camping World for anything--double-check all their work, or better yet, go somewhere else. You might be trusting your life to people who don't care if you crash as long as they get paid. read more

I came in because I was in the market for a new 5th wheel but I could not even speak to a sales person without giving my photo ID. So I left without even being able to look at what was for sale. I don't mind showing it but don't want it copied. Unbelievable. read more

Terrible service department , repairs are costly and terrible service. Sub par services, they try to up sell and try and find any reason to sell you additional services at inflated prices, service department charges 200.00 a hour labor charge, their work is pathetic! The only thing they are exceptionally good at is making up excuses and stalling work only to try and sell more services... if you're considering consigning your rig with them, they will find every excuse to offer you only a wholesale price . So if you're hard up and can take a loss on value you'll be fine. But if you really want a fair price sell it yourself.. read more

The quick and dirty: We're not RVers but everyone else who came in here was. A couple of people we chatted with said they love the store. It's clean, has variety and decent prices. We have friends from another state who just bought and RV and are coming to visit us so we wanted to get them a gift. After a quick search we sound there are more RV stores in the area than we expected - Gander was the closest. We arrived to another world to explore. There's a lot of necessities and fun items and there's lots of variety for both. The customer service was great. We did sense they have a quota for signing up customers to their programs but they weren't pushy. We found everything we were looking for (and more). read more

I completely understand why this place only has a 2.3 out of five rating. We had a very uncomfortable and disappointing trip to buy a fifth wheel hitch at this location. We got an estimate on a fifth wheel hitch and confirm that a 10% discount would apply. Showed up on the day to get it installed and reconfirm that the 10% discount apply. Got to the payment point and the people said that the 10% discount didn't apply. Since the overall cost was around $2000 this a big hit. Was promised the hitch would take about an hour and a half to put in And it took about 2 1/2 hours. There appears to be nice people here, but their business intent is to screw you over a little bit on cost. A business should honor its commitments. This one didn't. Was disappointed will not go back to this location. May go to other camping worlds with better people in the future. If I could give a rating lower than one I would. read more

*first time rv shopper from Kentucky - solid, friendly service on the lot* *newly-hired saleswoman allowed me to "learn about the vehicle with her". fun times. had time for various Camping World co-associates to aid my saleswoman with answers to my questions & some demonstrations of how various appliances, facilities, features and components operated* I was able to drive off the lot in my new Navion from Camping World, St. Augustine with the assurance that Good Sam had me covered, and any hiccups or repairs would be addressed & fixed by any of the Camping World Service Department locations throughout the U.S.* read more

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While traveling through the area towing our camper, my husband's truck broke down on the expressway. The truck was towed to the nearby Ford dealer- Bozard. Since there was no room at the dealer for our camper, the manager at Camper World agreed to let us have the camper towed there and store it in their parking lot for a couple days. It may not seem like that big of a deal, but with the stressful situation we were in this was so much appreciated! Everyone we talked with at this location was so kind and understanding. Also they did have a few things we needed in stock so when we were ready to get back on the road we were able to purchase what we needed right there! read more

Bought a Remington pump for softwashing... good product good priced... great customer service...

James was very kind and informative, it was a great experience working with him. Was looking at a beautiful unit but unfortunately had to pull out last second due to circumstances out of my control. He was still very nice and understanding, easily got my deposit back. Alex also made the boring paperwork enjoyable and made sure I understood everything and didn't at all push to sell me the most expensive package, only what he thought would work for my situation. Overall a GREAT experience, I will recommend this dealership to anyone I hear interested in buying an RV. If my circumstances change I will absolutely come back. Thanks for helping me out guys. read more

They need a complete overhaul of the company. Poor management, poor employees, poor customer service. Do not recommend at all

Can I give a NEGATVE -1 rating. DON'T GO TO CAMPER WORLD It is advisable to refrain from bringing your camper to Camper World, as they have recently appointed a manager named Patrick William Prescott to address issues in the service department. Jason Ahern is the general manager. This information comes directly from a statement made by Patrick William Prescott himself. Our personal experience with Camper World involved us dropping off our RV in October, only to endure an extensive three-month waiting period for a maintenance check. During this time, we were informed that our AC unit, tires, and coach batteries needed replacement, along with various other components. It is worth noting that our Mercedes Tiffin Coach was in impeccable condition when we entrusted it to them. The AC, batteries, and tires were all in proper working order upon drop-off. We take great care to keep our RV in pristine condition. While the AC, batteries, and tires were indeed functioning, we heeded their advice to replace them. In hindsight, this decision proved to be a costly mistake. To our disappointment, when we finally received our RV back from Camper World after nearly three months, the brand new batteries they had installed were completely dead. Their proposed solution was to simply recharge them, despite our understanding that this would significantly reduce the overall lifespan of the batteries. They also want us to drive a 4 hours to return the batteries. As if these issues were not sufficient, we were preparing for a Christmas trip with our children and grandchildren when we made a shocking discovery. Camper World had broken the bed support while servicing our RV, and instead of addressing the problem properly, they placed the broken pieces on top of the mattress and forcibly closed it. This left us with no alternative but to cancel our Christmas plans with our children and grandchildren and they want us to drive four hours to return their DEAD batteries. Furthermore, Camper World charged us a steep fee of $95 for the installation of windshield wipers. In summary, we strongly discourage the use of Camper World, as our unfortunate experience has led us to the conclusion that they engage in unethical practices and deliver substandard service not to mention they don't have an customer service standards. We have taken action by contacting American Express and reaching out to the Better Business Bureau, which is always interested in hearing from the general public. We are active on various social media platforms and are part of numerous camping groups where recommendations and warnings are valued. read more

This place is pathetic! Worst service department ever! Their techs have no clue what they are doing. Went there to have warranty work done on my new rv's roof and look at what they did! DO NOT GO TO THIS DEALERSHIP EVER! read more

Camping World - St. Augustine - Crap work on my roof - RV Dealers Near Me - St. Augustine, Florida

My wife and I were very pleased with the way our transaction went with Camping World in Saint Augustine a big thumbs up for our sales rep Randy I believe he went above and beyond several times to make our purchase comfortable and easy, in fact, the staff at parts and the camping store And finance we're all very helpful also. I only wish the previous owner of our coach had left the manuals and instruction booklets in it. I have been able to procure two of them so far and hopefully we can get the rest in a short period of time. Again thumbs up to Saint Augustine Camping World we thank you very much. read more

Bought a trailer 2024 heartland in January. Since have been having ongoing issues, this thing went camping once and had an issues, parked since and not used but falling apart just from standing. Have been leaving messages with service department, they said they would have to check in with Bob see what their plan is and get back to me and never actually do. Don't answer emails either. read more

My wife and I were looking for RVs and spent several months researching and looking for the model we desired and that fit our needs. We eventually chose the Coleman Lantern Lite model 2955RL. Once we decided on the model we needed, we searched online and found one in stock at Gander RV and Outdoors located in Saint Augustine, FL. After putting in an online request, I was contacted by a representative who connected me to Grady, my sales representative. Grady was fantastic to work with, and he provided me with answers to all my questions. I already had preapproval on my financing through my credit union, and Grady made the purchase process easy by providing all the documents required to the lender promptly. If you are looking for an RV, I highly recommend working with Grady. On the day that I took delivery of the RV, I brought in my truck and added a few towing options. The technician that worked on my vehicle and the camper was Jimmy. Jimmy did a fantastic job of working efficiently and ensuring everything he did was completed with precision. From my new brake controller in the truck to the Furrion camera system on the RV, Jimmy worked tirelessly while being cheerful and helpful. I worked with Josh in their finance department to complete the paperwork and Title application. Josh is extremely knowledgeable and helpful. Josh made the entire process painless and easy. Rob did my inspection and orientation of the new camper, showing me all the features and demonstrating how everything worked. Rob made the process easy as he explained everything in simple detail so that it was straightforward to understand. Rob answered all my questions and took his time to ensure I had all the knowledge I needed. The ladies in the retail store were awesome to work with. They made recommendations and sought answers to all of my questions regarding items I purchased during my wait for the delivery. I returned with my wife a few days after I took delivery. We made several additional purchases and were met with friendly, helpful service by everyone in the retail store. Despite living 500 miles one way from Gander RV & Outdoors and passing hundreds of other RV dealers, the staff and selection at Gander RV in St Augustine are worth the drive. If you are looking for an RV, we highly recommend checking out this Gander location. We appreciate that we can still find a retailer that embodies honesty, integrity, hard work, and world-class customer service. read more

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I would recommend this place if you are planning to get an RV for going on Vacation because I told my mom that we needed to talk about getting one for going on Vacation because my Sister Monica is giving birth to her fourth baby boy very soon read more

We stopped in to Gander RV to have some work done on our RV after our 6 month tour of the Western United States. We went in with a list and our service writer, Vinnie, did a good job orckastrating the work and Big Rob did a great job doing the work. I recommend this place and warn everyone not to ever go to La Mesa RV for any work on anything. We will be back to Gander RV. We were pleased with the work. read more

Camping World - St. Augustine - RV Dealers Near Me - St. Augustine, Florida

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In case you're wondering there's quite a selection here, one of the salesmen told me they have twenty-five sprawling acres filled with a vast selection of bumper hitch, fifth-wheel and class A, B, and C gasoline and diesel pushers. I'm by no means an expert in the field of RV'ing but I'm certainly learning a lot on this journey to find that perfect style and the luxury I'm looking for. After spending a considerable amount of time researching these vehicles it's clear that an informed decision is the best decision, far to often it seems that impulsive purchases are prevalent in this industry and the best salesmen understand how things should work and that matching the buyer with the right vehicle goes a long way in building a customer base, but there are those that think BS and high pressure tactics work as well. I love dealing with both types and it's impossible to persuade me to go in a direction I don't fully understand or want to go so I can play along if I must but I rather not. After walking into this dealership and stepping up to the counter I was welcomed by a few friendly faces that explained a promotion that was going on and that I needed to fill out a short form, this form is used to keep track of who's on the lot - of course that's the reasoning behind wanting to know everything about me. After filling out the sheet using my fictitious name "No Comprar Hoy" with a .edu email and a 555-phone number I freely walked to the side door and out to the lot unassisted to explore on my own. After all I'm just window shopping and just doing my due diligence, until I figure out exactly what I want there's no need to waste a perfectly good salesman's time. Once I complete my time here I did get captured by Travis a seasoned salesman with a golf cart - he wanted to discuss my dreams and I needed a ride back to the showroom so I could grab a free bottle of water and get in my truck and leave. No pressure here - it's seems most of the negative reviews here are related to after the sale and the responsibility lies on both sides in some cases I'm planning to avoid that drama it all seems pretty simply you just need to be prepared... read more

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Wife and I went to look at RV trailers. We had already purchased 9 mos previously a jayco jay flight slx 8 267bhs and just not happy with the overall quality after using it one time. Went to Gander and looked at several units and liked the Mallard bhs which had a very similar floor plan to our jay flight but seemed better quality workmanship. In any event they asked us what we were looking for with our trade in and payment and they came back with a ridiculous offer of us putting 14k down which was just laughable. The salesman was nice and inexperienced but very nice and took us nowhere fast. I see why they are low rated. Won't be visiting them or any campers world anytime soon. read more

AVOID at all cost unless you have an emergency! After my experience, I can't believe they are still in business. The employees were friendly and responsive but they (Camping World) have OUTRAGEOUS prices and service charges. I will neve set foot in another CW again. I feel like an idiot for not looking at reviews prior to going there. CAVEAT EMPTOR! read more

*** Update 12/7/22 - emailed csteam@campingworld.com. Nothing. No response, no follow-up, nada. As stated previously. Zero ownership or accountability. This is in addition to contacting CW corporate myself directly. I am being dismissed. I will continue to return an update this post until the issue is resolved. Consumer beware. This is where customer service and repairs go to die. Do not take your RV here for repairs. You will get a lot of excuses and no follow-up. My camper has been stuck there, broken for 4 months. Zero accountability from management. read more

Only because I can't give a zero.. Only going to camping world as a last resort.. Needed a new knob (old one stripped) to open the vent in the bathroom. Also needed a new thermacouple for our RV stove.. I showed the T shaped knob to the man behind the parts counter.. Instant we do not have that.. What is it for your black tank dump valve.. Have you ever seen an RV.. .Next I asked about a thermacouple for our stove, and I did have the number, but he again said it could be over 200 of them? Never again. .The owner should look at the reviews on the rvers web sites. Come on Marcus... Get someone new to run your company.. . read more

They worked on two of my RV over 3.5 years. They were both new and spent half of the 3.5 years in the shop. Here is how it would go. I would call or visit and make an appointment. I would take it in on my appointment date. It would then sit out in the weather for at least 4 weeks before they would look at it. Then it would take a while before I would get it back. Most times it came back repaired. The second I purchased from them and it immediately went it the shop for three months. To be honest, I make the mistake of purchasing Winnebago Motorhomes which are awful! Do not buy a Winnebago and looked for a used one which hopefully has the bugs worked out of it. read more

Absolutely terrible service! We bought our RV in June 2022. Very first time using it the leveling system did not work. After calling many different places for assistance, we called Gander after our long distance vacation (not leveling at all) to bring it in. July 25, 2022 - Upon inspection, they said they would have to order the part. It would be in in 2 weeks. This time came and went. We called. Now it will be 2 more weeks. Of course this continued for many weeks. October came. October 28, we called. The service rep said the part was just ordered on the 16th. It should be in, in 2 weeks. I am NOT kidding. I was absolutely furious. What happened? I thought it was ordered back on July 25th when I brought the camper in then? There is no record of that! He says the part will definitely be in so we should have the camper back soon. On October 8th we can come in and get the camper as a waiting to be fixed customer. We say just call us, as soon as its finished. No call. We also asked for a quote for a side awning above a slide out-its about 2ftx6ft. She says it fairly reasonable, they should have some extra fabric for it in the back, $3-400. We will get to that later. Move forward to Nov. 7. We call 9am. No one can take the call, they are busy but will call us back. Not. We call at 11:45am, Someone is out to lunch, they are the one working on our RV, they will call back in 15 minutes, NOT! I call (not my husband) at 3:35pm and everyone is busy. They will call back. I was very mad at this time. Apparently the PART that they had in October... they did NOT have. BTW- I was supposed to be a WAITING customer! In the WAITING ROOM in October. If they did not have the part, how on earth could they have fixed the RV? The person I spoke to asked for my number and said they would call me back. I asked for a supervisor. She said he was with someone too. I laughed. I actually said ok. Then she said that he actually would call me back. I was very sarcastic and said sure. She took my number anyway, and my last words were he won't call me, so this was a waste of my and your time. He did NOT call me. I still do not have my RV. I would not by ANYTHING at Gander RV, I would not recommend them to anyone. In my opinion they owe me for every month that I can not use my RV. They are one sad Company. If any one even goes near there I will tell them not to buy there. If I am in the parking lot I will tell them to go somewhere else. They are horrible. The customer service is horrible. They tell horrible non truths. I really did like one of my saleman (Mason), and it was unfortunate that he had to share the sale with the first one we spoke to. Back to that awning for $3-400., I actually received a ridiculous quote of $1200. last night! I laughed so hard that I cried. That should be a peace offering. They actually thing I would PAY them to put on that after holding RV hostage and putting up with their lies for all this time? Not in a million lifetimes! Run, don't walk from Gander, Camping World. read more

Camping World - St. Augustine - My RV - The leveling system has never worked. - RV Dealers Near Me - St. Augustine, Florida

First place I stopped in my search for a camper. Very professional staff and great selection. Dealt with Stephen who was awesome! They got me great financing, incentives and a great warranty. Thoroughly went through the instructions and provided necessary info! I highly recommend this place Well I must update my review as of today please disregard my five star rating and make it a one star because now that we need service we can't get any cooperation. Having the CAMPER for three or four months 1 trip to South Carolina had seven or eight problems. They charge you $1000 to prep the camper and obviously whoever prepped did do their job faucets popping off. Showerheads popping off. Microwave door won't open etc. etc. you're paying for a preparation fee that does not get done. Then try to call for service you get bounced around , placed on hold ... terrible customer service... took the camper in could not even get a ready date... was left message it would be ready Last Friday no call back no service Person in today On Sunday... that Promise was from Service Manager pretty scary when the management drops the ball.., The CEO claims he wants to know If your not happy... tried that avenue still no call back .... many false promises read more

Camping World - St. Augustine - RV Dealers Near Me - St. Augustine, Florida

Starting with Sales, and Hannah is the best in parts!! Being a Sales Professional myself, Hannah is awesome. Her attention to detail and communication about your scheduled service is the best. We had our 2020 Jeep set up to flat-tow behind our Class A. Big Rob did the installation and he is THE MAN! This guy is truly gifted at what he does. The entire staff is very friendly and very helpful! read more

Stopped in today to grab a couple items from the retail store. Went to the cashier to pay for items- the pushiness is completely unnecessary and unbearable. She tried to sell me on renewing my membership which is still active through next year, tried to sell me on renewing my road hazard package which is still good through next year and automatically renews, and tried to sell me on a CW credit card which I do not want. All I wanted to do is pay for my two items and get out- I was under time pressure to get to my next destination. She insisted on deleting and re-entering my email address into the system, although nothing changed- within an hour, I received email notifications from 150 sites thanking me for my new email subscription to their spam- most of which do not list unsubscribe options. I do not appreciate my email address being sold on wholesale levels by Camping World- my email is primarily used for my business and I don't have the time to filter through the junk and spam that Camping World set me up to receive. read more

We stopped in with a stuck towing attachment on the front of our Jeep. Bob Marsh drove it back to service and in less than 15 minutes, the technician had it disconnected for us. We appreciate the courtesy and professionalism of Camping World through the help of Bob Marsh and the Service Department!! read more

After visiting several stores looking for a mirror decided to stop looking and head to CW. They have everything you could ever need for your RV. The store is nicely organized and they have a ton of stuff I haven't seen at other CW. This store is one of the nicest that I've been to. They have a huge pet section one of the largest I've seen at a CW. I was able to quickly find the item I was looking for and was headed out the door. The staff I encountered were friendly and helpful. read more

Camping World - St. Augustine - RV Dealers Near Me - St. Augustine, Florida

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After reading St Augustine CW reviews am feeling a bit nervous. Spoke to Tiffany Wiseley on the phone for 2 minutes max and she was all attitude like she was doing us a favor. We are about to make a deal with a Forrest River Sabre and now I feel like i have to thoroughly do the inspection myself. I am not feeling the trust. The salesman William Decker is amazing. I will update as time evolves. read more

We bought our new Rv in September of 2020 we had a couple of items that needed fixing through the warranty took our new Rv in Jan of 2021 it took 7 months to get back service dept is lacking for parts that I could have gotten off of Amazon in two days got the Rv home & was missing lung nuts & other parts I will never take our Rv back ever!!!! The service dept needs a major over haul. The store is great to shop in love the staff . read more

I purchased an RV here virtually found to be worth much less than I paid. This location misrepresented the unit to be in good condition. It turned to be a nightmare. The staff created a photo array and video leaving out obvious deficiencies in the thousands. When I called the Corp headquarters, they made matters worse by stating that they found nothing was done wrong. They did not represent the unit in its poor condition and placed a loan for 40% more than the actual value. Stay away from this Camping World due to their business practices resemble a bait and switch organization. "Our Pre-Owned Peace-of-Mind Promise means you can be confident you did not sacrifice quality for price. We thoroughly inspect every used camper inside and out, and we only sell used RVs that meet our high standards". Camping World also said this unit had a "clean seal." They also claim "Camping World is dedicated to providing its' customers with the best pre-owned RVs in the industry. Our pre-owned RVs aren't just acquired and then sold back out to the public. They go through an extensive process and are held to rigorous standards, ensuring they're a step above the competition. You can trust a pre-owned RV from Camping World." My used RV missed this extensive process, or they knew of the problems. I was confident of quality; they were not forthcoming. They estimate the value at another Camping World location to be about half what I paid. Freedom Roads, Gander, Camping World stinks. read more

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The repairs and customer service is horrible. They do not call you back. They had my RV for 9 weeks to make repairs, order parts. Parts that could have been picked up locally were ordered and took longer. Finally got the RV back and the dust inside was thick, they wanted it another day to clean. I would not recommend this place for repairs. I could add more but I think I said enough. read more

BEWARE ! These people will RIP YOU OFF ! BIG TIME ! Three weeks before I brought me RV in for service, I had my fuel pump in the generator replaced in Bend, Oregon the labor charged was 1 hour at $110.00 Left Bend traveling to St. Augustine FL. A few days down the road started smelling gas and found gas under the generator, must have a bad connection. when we got to St. Augustine made an appointment at Gander RV to have this problem fixed. There labor rate is $145.00 per hour. They charged me $425.00 to reconnect fuel pump that just was installed for $110.00 WHF ! On top of that it still leaks ! Now were are in Ohio Just screwed I guess ! read more