What a Nightmare! If you want to be humiliated, have a Communication/Woman-Challenged, mysogynist breathe his bad smelling spit/breath all over you without a mask, and - HAVE YOUR IDENTITY FORGED ON YOUR CREDIT CARD-come here!!!
I went in to A.A. to purchase a battery for my Mercedes, gave a cashier my registration to determine the correct model, and took the purchased battery to my Auto Shop. After my Award-Winning Mechanic Shop had my Mercedes taken apart - they discovered Advance Auto sold me the WRONG BATTERY. It didn't even fit!!!
I called Advanced Auto and was referred to Casey, the assistant manager. I tried to explain what the problem was, but he kept interrupting me and talking over me. His communication style was that of a person who cannot think of reasonable and complex logical arguments, so he just talks LOUDER AND OVER YOU, repeating the same simple failed, feeble logic over and over, in a losing attempt to dominate discourse.
Finally, feeling that he had issues with professional women, I referred him to the Award-Winning Mechanic Shop Manager, and the first thing Casey said was, "She (he didn't even call me by my name although he knew it), wouldn't let me get a word in edgewise." Upon which I said, "You know you're on speaker phone, I can hear you." To which he replied loudly, "I don't care." And then repeating 3 more times, "She wouldn't let me get in a word edgewise"- as if we didn't hear it the first 3 times. We knew Casey had trouble processing what we were saying, and was not capable of listening to our arguments without becoming emotional, so we got off the phone as soon as possible. After we hung up my Award Winning Mechanic Shop manager said, "That (his behavior) was TOTALLY UNACCEPTABLE. UNMANLY".
Nightmare continues. After buying another battery from my Award-Winning Mechanic Shop, I must return to Advance Auto to return the WRONG BATTERY. I unfortunately meet whom I perceive the infamously brutish Communication-Challenged Casey. Wearing a long skirt, dangly earrings, heels and an expensive bracelet, I try to lift the battery from my trunk. I realize the battery is profoundly heavy as I try to get it out of the back of my Mercedes. I can barely lift it. Casey is outside watching my struggle, less than 6 feet away. He does not assist me in any way. Finally, a customer saw my struggle and took pity on me, and helped me get the battery into the shop.
There, I try to explain what happened to whom I perceive as Communication/Thought-Processing Challenged Casey, that I did not appreciate his getting personal with me when I just wanted to buy a battery. With a failed, feeble attempt at machismo, and loud posturing for affect for the consumption of his subordinates and customers watching nearby, he very loudly interrupted me more than 5 times, proclaiming the falsehood that I told my mechanic that "he didn't know what he was talking about" and that it "was was my fault that they sold me the wrong battery. Then, refusing to refund my money, he walked away and helped a customer behind me.
I spoke with another customer, and said, "is this really happening?" The customer said, "he's just a bully." I found Kele, and asked him if he could refund my money. He said no, he need Casey's "go ahead". I told him that I felt like I was being held against my will, when I just wanted a refund. I just wanted to leave! ASAP!!! Then he went and got whom I perceive as Communication/People Skills Challenged Casey. Casey, WITHOUT A MASK, refunded my money, and WOULD NOT LET ME SIGN MY RETURN RECEIPT. HE HIMSELF FORGED MY NAME ON MY CREDIT CARD RECEIPT!!! He justified his forging my name by saying "Covid Regulations". Hmmm. I wonder what Mastercard would think about that? Or the District Attorney?
So not only was this a nightmare, but I also had identity theft and fraud perpetrated upon my credit card, while at the same time possibly being exposed to Covid via whom I perceive as Communications/People/Women Challenged Casey!!!
p.s. I have a recording of this public incident for verification of the truth. read more