I live a drive away from your store on road 16! but always…read morecome to this location because the service is so good. Declan gives me superior service and keeps me coming back!

Had a questionable battery (it was so close to dead) - they were amazing with a quick…read morerecommendation and even installed it at no charge! Thanks for great service

Finally, a legit mechanic shop! I was afraid my repair was going to be in the thousands and…read moreinstead of playing the typical mechanic scheme, they found and repaired only the part that was needed. Their honesty is only surpassed by their skill. I can now say, if asked, "I have a guy".

I had a very disappointing experience with this business on two separate occasions…read more The first experience was for a scraping noise while accelerating. After inspecting my car, I was told the issue was the motor mounts and was quoted around $1,500 for the repair. Since I knew motor mounts were not worth anywhere near that amount I chose to replace them myself for $50. However, this did not resolve the issue because the diagnosis was incorrect. I later identified the actual problem as a parking brake wire contacting the driveshaft, which was a simple and inexpensive fix. This represents a significant misdiagnosis and a large difference in cost. The second experience involved calling ahead twice to confirm availability for a resonator delete as the shop is about an hour away from me. I adjusted my work schedule and drove out based on that confirmation only to be told upon arrival that they likely would not be able to complete the job. I was advised to wait which I did for about two hours but ultimately the work was not done. This resulted in lost time, money, and other inconveniences. I want to clarify that I did not miss any appointments both visits were made after confirming availability in advance. Clear communication is especially important when customers are traveling long distances and planning around work schedules. While I understand that scheduling problems can happen the combination of being told services were available when they were not along with the earlier misdiagnosis led to a huge lack of confidence in this business. I am sharing my experience so others can make informed decisions.

I requested a quote to replace the Mass Air Flow (MAF) sensor on my 2019 Nissan Rogue Sport…read more The shop quoted $388.65 for the OEM sensor, $80 labor, plus $199 for "reprogramming the module," for a total of $744.15. As someone who works on cars myself, I know that a MAF sensor is plug-and-play on this vehicle and does not require any programming. The "reprogramming" they quoted usually just means driving the car around to recalibrate the computer, which takes minutes, yet they charged $200 for it. When I spoke on the phone with a representative who gave the name "Trevor," he said the reprogramming might not even be needed, but they wouldn't know until after doing the work. To me, this interaction felt untrustworthy. He also used jargon unnecessarily to make it sound more complicated than it is, something any reputable mechanic shop should avoid. The labor to replace the sensor is typically 5-10 minutes, and the part can be purchased OEM (Nissan factory) for ~$230-$250. My advice: get a second opinion or buy the part yourself to save hundreds of dollars.

New tires on my Honda Element thanks to Shaffer! I usually use Discount Tire but not this time…read more Saved a bunch of money and my car rides GREAT! Thx Shaffer.

Always, great customer service . I rent from them frequently, and if I have ever had a problem it…read morehandled both, immediately and professionally. Special accolades to Jimmy.

we had rented a Kia Novi at the airport in Savannah and could not find charging stations, and lost…read morea whole day of our very short vacation. we found a Budget rental office in St Augustine and a man named Teddy got us into a gas powered car and sent us on our way finally happy, relieved, and ready to enjoy the rest of our trip! He is an exceptionally good person and Budget is lucky to have him!!

Always honest and genuine about fixing your car. Used them many times over the years.read more

Doing work on my car without my au thorization and catching…read morethem. Quality was very poor. Jammed up my steering wheel, telescope and my turn signal then called me a liar twice on something I didn't do. If I do it I own it! Anyway, 3/4 of my car bill is labor and 1/4 over inflated parts, cars finally put back together but I can't pick up during the M-F 9am-5pm hours and closed weekends. So l told them to leave the car out and I would pick up but when I turned on car I had to shut down fast and get it towed out of there fast. It's like someone purposely played with the motor. I never let any shop know I have more mechanics skills than most there workers, they still think women are dumb. They loosened and flipped my alt belt, loosened and chewed up teeth on my lower two belts, damaged my new paint job. I never had a chance to put the corvette emblem back on...It's been at their shop for so many, many, months. Please, customers beware. I am sending pics.

Newfound loyal customer here almost don't want to do this review because they are hands down the…read morebest auto shop and I've been to many in Saint Augustine and as a girl I am always charged too much. I honestly don't wanna share the best kept secret. Why have a million mechanics when you can have two of the best? Price is right and the experience they have is second to none. Tell them the girl with the yellow car sent you!

I trust the mechanic at this shop. He practices with honesty and integrity. I have had only good…read moreexperiences with this shop, I highly recommended them. I know my car is safe and taken care of. Great value. Thank you for such great and honest work!