Rock star service with changing a battery and making sure it was just a battery issue. Would go…read moreback. Customer service was great, super friendly

Bob and Mike were very helpful, professional and respectful when I came in for a new battery. They…read moreexplained my choices and replaced it right away. Easy and quick!

Juan Cardenas and Kristof Posipanka were incredibly helpful in changing my battery. Kristof even…read morewent above and beyond and cleaned all the rust and erosion off (and painted!) the battery connections. As a solo female, I've been ripped off with car stuff before...it is SO redeeming to know there are trustworthy people out there who care about helping and doing things right. I highly recommend this place!

I've lived in St Augustine Beach literally 50 years and every one Except one person has always been…read morea great help. This Elderly man has Always been rude and lazy!! and it's not the first time and when I asked him to put in my rewards he refused!! I'm older as well so it's not about age! this guy is a problem for other employees as well!!!

Excellent customer service the manager resolved my issues, he found the receipt for the battery…read moreexchange and completed the install. Excellent customer service

Do not go here unless you want to be talked down to by Kayla. I was returning something that I did…read morenot get a receipt for when purchased online and Kayla was very rude about returning it. She told me that I couldn't get my money and had to take a store credit. I said that was not going to work for me because I don't usually shop at Auto Zone. She then rudely stated well I will get my manager but I would appreciate it if you didn't speak to me that way. I didn't speak any way except to say that wasn't going to work for me. It was such a rude encounter that I have I have ever had.

Huge shoutout to George and gene today! Helped me with charging my Freon in my mini cooper!!…read more Super helpful and nice guys !!!

Do not buy a duralast battery. 2 have all ready failed and the third is on its way. 200 00…read morewasted. Going to Walmart for a battery and trash out new AutoZone battery.

It's a car dealership... so you know what to expect! I didn't expect them to be sooo honest…read more(struggling credit) and still help get me financed and in a car same day I walked in! It was a long day, don't get it twisted but worth it! Thank you Nissan of St.Augustine! Can't wait to upgrade through you as well!

They earned 0 stars. Stay away. Service will jack up the rates for their own benefit or perhaps in…read morehopes you'll buy a car instead of repairing yours. We just needed a transmission sensor and they quoted a whole new transmission. ‍

Our family of four plus a dog were about to drive back to Atlanta, when our car failed. Of course…read moreit was 4:45pm on a Friday. Fortunately we were less than 2 miles away from A1A Auto. I called them, and they were very helpful. They stayed past 5:00 for us, identified and fixed the issue quickly, and charged us a very fair price. We made it home that night. I could not have been happier. Thank you, gentlemen!

Developed a flat tire on A1A. It was close to closing time but pulled in to check out our tire…read more We were told that they don't work on tires but would do what they could to help so we could get back on the road. They found a large bolt and determined the tire was not able to be used so they graciously put our spare on and checked its pressure. The pressure was low so air was added to get us going. All this was done with kindness and genuine concern. They would not accept payment for services. We left feeling we had found a place we could trust for future auto services and will definitely go back when necessary. They were very professional. We appreciate the help and kindness. Jeff and Barbara

I want to recognize Daniel and Steven from the automotive service department at Walmart in St…read more Augustine. They provided outstanding customer service from start to finish. Professional, respectful, knowledgeable, and genuinely helpful throughout the whole process. Thank you guys!

Never again! I made an appt for an oil change the other day, they were told my make and model of my…read morecar and about 10 min after I dropped it off i got a call saying they didnt carry that kind of oil (synthetic) for this car. Please! A VW Taos is VERY COMMON CAR. They wasted my time. The time before this, I had a nail in my tire and they tried to sell me 2 new tires & refused to fix. I went elsewhere, got a plug, no issue. NEVER AGAIN will i go here for anything, they are AWFUL!

Knowledgable, friendly, incredibly helpful. Ci came in thinking I knew what was wrong with the…read more electrical on my RV-towed vehicle. I told them what I wanted and they for FREE checked it out right there on the spot! I was completely wrong! One hour later and $95 of their labor and parts a months old electrical gremlin was solved. Can't recommend them enough!

Absolutely top notch! These guys literally saved our camping trip! They showed up early to work…read moreto help us and even called other places to help look for parts to get us back on the road quicker. Allen is a real gem! B and B was an answered prayer for us!

Juan, Josh, and Deb are very professional and helpful with sales. Great service. Go see Deb for…read moresales.

I talked to J.R. on the phone about a car they had. He was very honest and answered all my…read morequestions about a car they had. Did the deal on the phone. He sent me a video of the car inside and out and was very kind. Had the paperwork done so we could get in and out quickly. He also made sure the key fob that was missing was taken care of before we left. very nice dealership the finance person was very informative and very friendly great dealer experience. I definitely will go back there, Thanks again JR.

I was sent here by T-Mobile to have my front screen on my phone repaired. The gentleman (I'm so…read moresorry I can't remember his name) who fixed my phone was extremely fast. Quoted me an hour and I was out of the store in less than 30 min. They were very kind and respectful! My screen looks great too.

Typically, I will stay on the phone for 10 minutes and call back. But I was busy with something…read moreelse. After 30 minutes, I called back and spoke with the person who initially placed me on hold. He stated he was the only one in the store and accidentally forgot I was on hold. He did not apologize; instead, he stated that the St Augustine location was a corporate-run store, and unlike the franchise locations, they believe that the fewer employers, the better. He suggested that I research to locate the battery dimensions because he didn't have time to do so. It made me curious - am I wasting my time using this company? I did a quick search: (https://www.topconsumerreviews.com/best-battery-stores/compare/amazon-vs-batteries-plus.php) Well, that was a surprise - there are better batteries than those from Batteries Plus. Then, I ordered the batteries from Amazon and SamsClub. For the price and convenience, I searched for better alternatives. For the price and convenience, I have since ordered the batteries from Amazon and SamsClub. It's sad because Batteries Plus was my go-to store of choice in the past. .