Fixed Mt Samsung s10 ( reinstall back glass and new battery) at a very reasonable price!read more

1 STAR - Extremely Disappointing Experience…read more I had a very frustrating and unprofessional experience with Tech Hospital in St. Augustine. I brought in my iPad for a screen repair and was given multiple different timelines. Initially, I was told the repair would be completed within about an hour. Then I was told the part would arrive between 12-1 PM. After that, I was told the repair would not be completed until Monday. What made the experience even worse was the lack of transparency. I was not informed beforehand that the part was out of stock or that the payment would be nonrefundable. I was not provided with a written estimate or a clear refund policy before authorizing the order. I needed my iPad for school assignments, so these repeated delays put me in a difficult position. I also attempted to contact the business for updates and eventually had trouble getting anyone to answer the phone. I spoke with multiple employees, including Olivia and Anthony, but the overall experience left me feeling like my time, money, and concerns were not being taken seriously. Customers deserve honest communication, clear expectations, and transparency about charges and refund policies BEFORE money is taken. I would not recommend this experience to anyone, and I hope management takes customer service and communication more seriously.

Went in because my phone wouldnt charge and the wonderful lady there got me fixed up real quick.read more

Avoid this location! Took a fully functioning phone in because the back cover had come off. They…read morerecommended replacing the battery at a cost of $100. Once completed the phone was returned to me with 6% charge so I couldnt test it. I went straight home to charge it fully and the screen went completely green as soon as I played a video and the phone was unusable. The screen had obviously been damaged during battery replacement but next day I was told that to replace the screen would be another $350. According to them there was zero co-relation between the battery replacement and the screen immediately not working afterwards. Unethical and predatory business practices. Zero stars.

These Are Amazing! Accidentally Downloaded An App That Completely Took Over My Device. I Remembered…read moreiTech Is Located Very Close To My New Address and I Immediately Went There. The Tech Looked At My Device and Performed Some Electronic Magic RESTORING EVERYTHING I Thought I Had Lost. Then, They REFUSED PAYMENT. BRAVO ZULU!

I foolishly allowed a thief/hacker to access my laptop, that had access to every bank account,…read moreevery password, every bit of identity information about me. I was panicked as they got into my bank accounts and wrecked havoc. Working with Wells Fargo Bank, they recommended iTech Repair for the clean up of my laptop. To add to my panic, I had to take a flight later that same day. I went to iTech and spoke with the very personable Nick, who was certain they could quickly and professionally accomplish the malware removal, virus removal, and computer security remediation for both my laptop and mobile phone. iTech went to work and within two hours cleaned up my phone and laptop, which was heavily infected. They were courteous, responsive, professional, thorough and efficient. Clearly they knew their stuff. They provided me with a list of infections that had permitted access, which I then could provide to the Wells Fargo Bank fraud investigation unit. Fast, efficient, engaged, polite, responsive and cost effective. I'm greatful to the iTech crew for their efforts and appreciative of Nick's courtesy and explanations. I totally commend them to you without reservation.

Great people. Very knowledgeable. Fixed my iPhone screen within a couple of hours. They sell tons…read moreof phone/iPad/computer accessories also. Will be my new go to.

went in today to have them find a problem with my phone, where the music was breaking up when…read moreconnected to any external device. After paying $120 up front, I was told that he "listned to my music" all day, but could not replicate the problem. I asked if they were still going to charge me the $120 when they could not find the problem. I was told that the diagnostic fee was unrefundable. Do not plan on doing business with this business any longer. A few years ago, the customer service was great. Not so much any more...

10/10 recommend coming here for any of your phone repairs! Kind and understanding people!read more

in and out within 15 min! didn't even charge me for a diagnosis and installed my screen protector…read morefor free. I will DEFINITELY be coming back.

Let me start off by saying I don't give reviews very often. That being said, I found this repair…read moreservice by chance and I am very glad I did. Dylan, the owner and operator did a great job repairing an iPhone screen for me. I arrived to his office for the first time and it felt like a friend was greeting me. Honest and very reasonably priced. Wish I found this guy sooner and I'll definitely recommend him to any of my friends!

Took my phone in to get it repaired he is quick,reliable,and does a awesome job. Very good in…read moreprice.Only problem is he does appointment and isn't available all day every day.

I'm happy with my experience, the service was kind and I received my equipment on the same day…read more Hopefully I don't break my phone again but if I do I'll be going back.

This guy knows his stuff. Super reasonable. I will go here for all my phone and iPad needs.read more

One man show and he is amazing! Always gets right back to you, very fair prices and you can trust…read morehim not to screw you over. I've been to him 3 time for issues with iPhone and iPad. He's great!

Super happy customer! Got my phone within 2 hours even when he was working on other phones. Very…read morenice and the pricing was very reasonable

I came back to this place because the owners response seemed honest; although I did not say who I…read morewas and paid normal retail price for replacement screen. Customer service was exceptional and the replacement screen functions properly. Highly Recommended.

TV Repair Person Needed I'm sorry I live in Jacksonville Florida Riverside presbyterian house for…read morethe Elderly I have a large TV and it blinked Twice and Now it will not come On only the lite that indicates it's on or power soo of you can help or know someone who can Thx