These Are Amazing! Accidentally Downloaded An App That Completely Took Over My Device. I Remembered iTech Is Located Very Close To My New Address and I Immediately Went There. The Tech Looked At My Device and Performed Some Electronic Magic RESTORING EVERYTHING I Thought I Had Lost. Then, They REFUSED PAYMENT. BRAVO ZULU! read more

I foolishly allowed a thief/hacker to access my laptop, that had access to every bank account, every password, every bit of identity information about me. I was panicked as they got into my bank accounts and wrecked havoc. Working with Wells Fargo Bank, they recommended iTech Repair for the clean up of my laptop. To add to my panic, I had to take a flight later that same day. I went to iTech and spoke with the very personable Nick, who was certain they could quickly and professionally accomplish the malware removal, virus removal, and computer security remediation for both my laptop and mobile phone. iTech went to work and within two hours cleaned up my phone and laptop, which was heavily infected. They were courteous, responsive, professional, thorough and efficient. Clearly they knew their stuff. They provided me with a list of infections that had permitted access, which I then could provide to the Wells Fargo Bank fraud investigation unit. Fast, efficient, engaged, polite, responsive and cost effective. I'm greatful to the iTech crew for their efforts and appreciative of Nick's courtesy and explanations. I totally commend them to you without reservation. read more

Brought my phone in at 3:15 and was told it'd be 2-3 hours I live 30 minutes away so just hung out in the area . Received a call at 5:37 saying that It would actually be 2-3 days that they had to order a screen. I just picked my phone up(broken still because I will go somewhere else) complete time wasted no apology or anything when I picked up my phone either. read more

To balance out the reviews, I wanted to share my experience. When considering repair services--not just for phones, but also for laptops, servers, and tablets--iTech did an excellent job with diagnostics. I've used the Apple Store in St. Johns Mall and Everything Mac in Gainesville (a hub for thousands of students with repair needs), and while they are generally reliable and all deserving of good ratings, there have been instances where things fell short. Specifically, when overwhelmed with too many repairs, their diagnostics or invoicing sometimes didn't meet expectations. That's when I decided to go local here in St. Augustine and tried iTech. They tackled a particularly difficult diagnostic issue with precision. Their calm and professional approach led them to identify water damage as the root cause, even before I had a chance to explain my side of the story. They quickly ordered an OEM part and had my laptop running like new again. I knew immediately, when they mentioned, a small coffee spill. For context, this was the second display replacement on a very expensive laptop. The first repair issue was due to a car accident on the second day after purchase--not a major collision but enough to damage the display--before I had even established AppleCare. Morale of the story, when you need some help, keep in mind if you break something that you love, you will always spend that extra to fix. Hats off to iTech. read more

I went in today with my iPhone that wasn't receiving calls anymore, crashing repeatedly, yada yada yada. I walked out with a refurbished iPhone 15 for $750 less than I paid for a new phone at AT&T several years ago. And they never made this 70 year-old, not tech savvy, person feel uncomfortable. Incredibly patient. And I saw the price tag on some of their computers. I really don't know why anybody would buy new. read more

Really fast repair, quicker than original stated. Thank you for turning it over so fast!

These guys were great! I showed up 7 minutes after they closed and they still opened up, and cleaned out my charge port on the spot with a big smile and a friendly chat. I'll definitely be back in the future. Thanks! read more

The old owners were great. They cleaned my phone on several occasions for free, only asking for a good review. I just took it in, and the guy told me it would be $60 for a "refurbishing." All he had to do was spend two minutes cleaning it. I decided to just order a cleaning kit on Amazon for $20. read more

The service I received from this business was awesome. They performed the task I asked for in a timely manner, were affordable and very friendly. Thank for always fixing my mistakes read more

iTech SmartPhone Repair - I tech office in st Augustine - Mobile Phone Repair Near Me - St. Augustine, Florida

Was really surprised at the fast, efficient and friendly service I received when I brought my MacBook Pro in for a repair. I totally recommend these guys for laptop servicing! read more

Great service Highly recommend Personablle and prompt fixed my MacBook Pro in a NY minutr

ITech is Absolutely the best! Whether you're dealing with a cracked iPhone screen, other smartphone issue, a laptop problem or a problem with your iPad, these guys do it all! Excellent service, very prompt, many times while you wait, great follow-up and friendly customer service, at very reasonable prices, what more can you ask?! I recommend them often and they never disappoint, very happy they are close by! read more

I took my IPhone to Itech yesterday because my screen was badly damaged. Nick took great care of me and now me. I had been going to another repair shop in town for the past 4 years; and after being treated with utter disrespect and unsatisfactory customer service I looked elsewhere. I found iTech on Yelp and I'm glad I did. Nick is the Best, Highly Recommend !! read more

Heart and iPad broken I had a crack on my iPad mini, they assured me that they can fix it. After literally 2 months, the screen is fixed, but there is dust and air bubbles. BUT the iPad is ghost touching. If before i had a crack, now i can not use it at all. read more

Got a back glass replacement and immediately after my flashlight didn't work, I took it in and they fixed it which was great. Fast forward a couple of weeks and I have my first drop. My phone fell and landed FACE down (IN A CASE) on to the floor. Now the back glass immediately shattered and my cameras don't work. As per the beginning of this story, I have indeed broke the back glass before after dropping it back side down in the airport bathroom on to tile **without a case** on it. Obviously this would do it. My camera still worked as well. This says to me that either the back glass they used isn't good or when it was put back together it wasn't done right. Although I'm leaning poor quality back glass. It was something like $250 and I basically threw it away at this point. I feel like I was betrayed by this local place, not some big corp like Apple. Now I'm taking it to Apple and spending the $500 which is really upsetting. I am really disappointed by this. read more

Great place to go! Just went in today at 1pm for my MacBook not working. Closest Apple store is in Jax. So I went here. 1 hour it was ready to go and cheap prices. Great people work their! read more

Great Shop! My Wife's IPad wouldn't take Lightning cable in socket and they diagnosed, fixed it in 10 min! She bought a new Lightning cable and I don't think they charged her for removing the broken Lightning cable pin, just for the new cable! read more

This group is amazing. We have used them on several occasions, they are honest and very fair. Once I took my husband's phone is thinking the screen was cracked, but it was just the screen protector. They were honest and just replaced the screen protector. Great integrity! read more

The customer service is horrible and they took two weeks to give me back my phone. When I received my phone I noticed it was not even fixed correctly and went to a different store because I did not want to deal with these people. Very unprofessional, I would highly advise to stay away from this company. You could pretty much bet to get better service from any place but this one. Maybe the manager should spend more time training their employees to respect customers. I get better service at Chick Fil-A and I am only spending 6.99 a meal, here I spent over a 100 dollars and was extremely disappointed. I wouldn't be surprised if the "5 star" reviews on this website were from the employees or managers. read more

Disregard past negative reviews bc this shop is spot on! Dependable and honest owner who is on premise will guarantee satisfaction as well as offer courtesy cell to use during repair time. New staff up front frees techs up for faster repair time. Try it out, you won't regret it! read more

Always quick and the prices are always good. Took it in once for a screen replacement and another time for a loose wire replacement. They were nice and always done quickly. I was running late the day I picked it up the first time and they stayed open 15 minutes late just so I could get it. If my kids decide to beat the Ipad up again, I will be going back lol. read more

I dropped my phone off a curb (like from 4" high) and shattered the screen. I checked with my carrier and they wanted $200 and send my phone off (for days) to be repaired. A friend recommended I Tech and I headed over there. They greeted me the second I came through the the door and about and hour and half later I picked up my repaired phone with a new battery and a glass screen protector. All for about $170. Then recently I noticed Siri wasn't able to hear me and I dropped by today, they fixed it, no charge. Super nice people with great repair skills!! Highly recommend! read more

I've used these guys three times now and I can't say enough good things about them. Fast, friendly and affordable. I've bought phones from them, had batteries replaced and a cracked screen repaired. Every time its been exactly what I was quoted on time and price. These guys know their stuff and run an honest business. I recommend them to all my friends and family. read more

A huge thank you to the excellent staff at iTech! They were fast and reliable. Best place in Saint Augustine to get your phone fixed.

My girlfriend got her iPhone screen fixed there and 2 months later it started to fall off. Plus the repair was very expensive.

I was on vacation and had broken my iPad mini a couple days before. I repair medical equipment for a living and made a common mistake while removing the screen. I burnt out the fuses. Didn't have time to fix it myself so I went on vacation and gave itech a call. Told them that I needed it done in a day and a half and after talking to one of the techs they had me bring it in. I was NOT vague about when I was leaving town. If I had had my tools and the parts I could have fixed it in under an hour and a half. We left about two hours after I told them I was leaving with a still broken iPad. They originally told me two days but that that could get it done. Don't trust them for a rush job. read more

They were super fast and efficient at repairing my cracked iPhone screen, and their rates are very reasonable. Polite, friendly staff. Would highly recommend. read more

I dropped my IPod touch and broke the glass; I brought it in to this shop at 10:00am and it was fixed by 3:00pm. The price was fair and they even included a sturdy case for my IPod that will hopefully prevent a recurrence. Very friendly staff, I definitely recommend them. read more

Great service very friendly. I was sure my phone needed a new charging port but turned out it just needed to be cleaned and they did it for free! I was so grateful to have my phone back and at no cost :) read more

I had an issue charging my phone. I walked in to the office, was warmly greeted immediately, and as soon as I described my problem the technician took my phone, grabbed one of his tools, and within 2 mins I was walking out with my phone fixed. Excellent and quality service without a doubt. Will always go here for my phone repair needs. read more

Stay away from this company if you don't want to keep repairing your phone multiple times and paying hundreds of dollars. They replaced the cracked screen on my iPhone, but after a month or so new cracks appeared on the screen (the phone has never been dropped). I brought it back to the Itech since it was under a 90 day warranty, but they said the warranty does not cover cracks. So I had to agree to pay again for the 2nd replacement, after which 2 weeks later the new cracks appeared (again), and, in addition to it, the phone stopped working at all. am so glad that I did not go to Itech this time. I went to a different place and the technician told me that the screen was getting separated form the phone and they also found a piece of tape that Itech left inside the phone. read more

I dropped my from the manufacturer Iphone about a hundred times before it finally cracked. They replaced my screen and the second day I had it I lightly dropped it on a flat surface and it completely shattered. I told them I thought is was weaker glass but they assured it me it was OEM. I paid to replace it again. This time two weeks and the screen went black. They checked it, said it was defective and they could replace but not until the next week as they did not have any black screens in stock, which was familiar as the first time I had to wait for them to get black screens in. I said I couldn't be without a phone for the weekend so they put a white screen on my black phone and told me they would swap it out the next week. However I immediately noticed a dead pixel in the center and a yellow halo on one side, and then while only in my pocket it developed a hairline crack. I took it back and told them aside from the defects it was either installed improperly or was cheap glass because under almost no pressure and perfectly normal use it cracked. I was told this is normal. I asked for the owner, and was told they would call him and get back to me. They got back to me and offered to replace it for 30$ I said to have the owner call me and explain this and never heard from them. Bad quality and bad service. read more