Excellent customer service the manager resolved my issues, he found the receipt for the battery…read moreexchange and completed the install. Excellent customer service

Do not go here unless you want to be talked down to by Kayla. I was returning something that I did…read morenot get a receipt for when purchased online and Kayla was very rude about returning it. She told me that I couldn't get my money and had to take a store credit. I said that was not going to work for me because I don't usually shop at Auto Zone. She then rudely stated well I will get my manager but I would appreciate it if you didn't speak to me that way. I didn't speak any way except to say that wasn't going to work for me. It was such a rude encounter that I have I have ever had.

Just a mention about a tiny issue regarding the straws they attach to the spray cans. O'reilly's…read morebrand brake cleaner has the straw securely taped to the side of the can with quality tape and it is not going anywhere until I remove it. Other brands may or may not have the straw because they used cheap tape to hold the straw onto the side of the can. Bravo, O'reilly! Once again you provide a superior product in every sense of the word.

They were extremely helpful and kind!! They went above and beyond to provide great service and make…read moresure I was getting the best deal. Thank you guys so much for being so helpful and going out of your way to make sure we got the best care!

This place deserve less of One star. Here the reason why I took my time to do review…read more My husband and I drove all way to saint Augustine from Orlando Fl. Almost 2 HR And this person in front Eddie was very rude at the beginning with racism comment then they guaranteed that the hood listed on their website was 000 quality (perfect conditions) when it showed me It was junk. Eddie argument that their website is not accurate . But btw they don't offer pictures So waste of time and Gasoline. Be ware buyer before I make any there. M

I have bought several parts over the past couple of years and have always been happy. Although they…read morealways seem busy , Dean is more than helpful and always has what I need . I live in the middle of no where & it is well worth the drive. Call Dean at 904-824-0103 , he will have the parts you need before you get there. I would highly recommend them . Just a GREAT OVER ALL place to do business with !

Very impressive shop with talented mechanics. I trusted them with my 2012 Porsche and was…read morecompletely impressed with the service. All authentic Porsche parts and very knowledgeable mechanic. No up selling whatsoever. I will definitely return to service my other cars.

NAPA Know How! I…read morerecently was in the market for some auto cleaning supplies and some antifreeze, and I pass this NAPA on my way to work every day, so I figured I'd swing in and check it out. Big pro- it's located right on the side of SR 16, so it's very easy to get to. There's a huge parking lot, so you won't have trouble getting in or out. The building is fairly new, and it's very clean, and very quiet. This store has the usual selection of cleaning supplies, accessories, and oils and lubes that fairly all auto parts stores have, however the main plus of this store is the actual auto parts selection- it's HUGE. I would doubt they don't have something you need for your car, and if they don't have it, they can order it. The staff here is pretty knowledgeable and friendly, so if something's wrong with your car, they can probably diagnose it and get the part you need, all pretty cheap. At least way cheaper than you'll pay at a repair center. My only complaint about this place is that the accessories area is quite small. They do have a good selection of stuff that you'll need, but not as good as other stores. Also, they don't carry a lot of name brand stuff- but NAPA brand goods. NAPA makes some good stuff, but I like a particular brand of antifreeze for my truck- they don't sell it at NAPA. Only NAPA antifreeze. When most people like me are very particular about what they put into their car or truck, that can be a problem. Overall, it's a decent place. Good prices, great employees, clean building, good selection. I would recommend it more for auto parts than anything else, although if you're looking for a good basic selection, definitely stop in. Not my favorite place to shop, but I was impressed.

Rock star service with changing a battery and making sure it was just a battery issue. Would go…read moreback. Customer service was great, super friendly

Bob and Mike were very helpful, professional and respectful when I came in for a new battery. They…read moreexplained my choices and replaced it right away. Easy and quick!

I had a very disappointing experience with this business on two separate occasions…read more The first experience was for a scraping noise while accelerating. After inspecting my car, I was told the issue was the motor mounts and was quoted around $1,500 for the repair. Since I knew motor mounts were not worth anywhere near that amount I chose to replace them myself for $50. However, this did not resolve the issue because the diagnosis was incorrect. I later identified the actual problem as a parking brake wire contacting the driveshaft, which was a simple and inexpensive fix. This represents a significant misdiagnosis and a large difference in cost. The second experience involved calling ahead twice to confirm availability for a resonator delete as the shop is about an hour away from me. I adjusted my work schedule and drove out based on that confirmation only to be told upon arrival that they likely would not be able to complete the job. I was advised to wait which I did for about two hours but ultimately the work was not done. This resulted in lost time, money, and other inconveniences. I want to clarify that I did not miss any appointments both visits were made after confirming availability in advance. Clear communication is especially important when customers are traveling long distances and planning around work schedules. While I understand that scheduling problems can happen the combination of being told services were available when they were not along with the earlier misdiagnosis led to a huge lack of confidence in this business. I am sharing my experience so others can make informed decisions.

Don't take a high end car there, they assume you are an idiot, they will tell you it takes 3 days…read morefor exhaust work, translation we want to joy ride your car. If you drive a Toyota you will be fine.

It's a car dealership... so you know what to expect! I didn't expect them to be sooo honest…read more(struggling credit) and still help get me financed and in a car same day I walked in! It was a long day, don't get it twisted but worth it! Thank you Nissan of St.Augustine! Can't wait to upgrade through you as well!

They earned 0 stars. Stay away. Service will jack up the rates for their own benefit or perhaps in…read morehopes you'll buy a car instead of repairing yours. We just needed a transmission sensor and they quoted a whole new transmission. ‍

Our family of four plus a dog were about to drive back to Atlanta, when our car failed. Of course…read moreit was 4:45pm on a Friday. Fortunately we were less than 2 miles away from A1A Auto. I called them, and they were very helpful. They stayed past 5:00 for us, identified and fixed the issue quickly, and charged us a very fair price. We made it home that night. I could not have been happier. Thank you, gentlemen!

Developed a flat tire on A1A. It was close to closing time but pulled in to check out our tire…read more We were told that they don't work on tires but would do what they could to help so we could get back on the road. They found a large bolt and determined the tire was not able to be used so they graciously put our spare on and checked its pressure. The pressure was low so air was added to get us going. All this was done with kindness and genuine concern. They would not accept payment for services. We left feeling we had found a place we could trust for future auto services and will definitely go back when necessary. They were very professional. We appreciate the help and kindness. Jeff and Barbara

I live a drive away from your store on road 16! but always…read morecome to this location because the service is so good. Declan gives me superior service and keeps me coming back!

Had a questionable battery (it was so close to dead) - they were amazing with a quick…read morerecommendation and even installed it at no charge! Thanks for great service

My right headlight went out at night, and after striking out at another auto parts store, I came…read morehere with just 20 minutes before closing. Mac had greeted me with kindness, confidence, and genuine know-how. He immediately checked my headlight, found the right part in the back so I didn't have to buy a double pack, and even replaced it on the spot. The part was cheaper here than at the other store, and I left feeling safe and taken care of. Mac went above and beyond--this is the kind of service that makes you a loyal customer. Highly recommend this location!

These guys are absolutely great. Had some free time on my hands and decided to bring my rally car…read morein to have the battery tested since I don't drive it often and I was having some issues running over 10 pounds of boost (yes it sits on a trickle charger with an automatic turn off once it reaches 100% capacity). Battery was bad and the guys warrantied the battery which was awesome since the battery isn't too old. I definitely recommend the guys that work here. The one guy who used to be a mechanic swapped the batteries out in no time. Thank you once again