1. New Horizon RV

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San Mateo, FL

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New Horizon RV

5.0 (6 reviews)
Closed • 8:30 am - 4:30 pm

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Sunshine State RVs

Sunshine State RVs

(27 reviews)

This review is long overdue…read more Last July, I bought a Coachmen Nova 20C from Sunshine State RVs. I live in California, so buying an RV from a dealer across the country was a pretty big decision. Before buying, I spent months researching Class B vans. During that time, I found Sunshine State RVs' YouTube channel, and honestly, it became one of my favorite resources. Their videos are informative, well-produced, and show the RVs in a way that really helped me narrow down what I wanted. Those videos played a big part in my decision to buy the Nova 20C. Once I knew which model I wanted, I started shopping around for the best price. After comparing dealers, pricing, and reviews, Sunshine State RVs came out on top. I worked with Austin throughout the buying process, and he was great. He answered every question I had, worked with me on pricing and financing, and never made me feel pressured. Buying my first RV was a little intimidating, but he made the whole process easy. I decided to fly to Florida instead of having the RV shipped because I wanted the in-person walkthrough. Sunshine State RVs even picked my daughters and me up at the airport and brought us to the dealership. When we arrived, the owner, Nick, came over to introduce himself. He immediately let me know about a cosmetic issue that had happened during transport from the Coachmen factory. A tire had been placed inside the RV during shipping and left a stain on part of the flooring. They had already tried everything they could to remove it, but it wouldn't come out completely. What impressed me was that nobody tried to hide it. Nick explained exactly what happened, apologized, and gave me a few options. Everything else on the RV was exactly as expected. Then Corey patiently walked me through every part of the coach. After watching so many of their YouTube videos, I was looking forward to the walkthrough, and it didn't disappoint. He explained everything clearly and answered every question I had. Even after I got home to California, I reached out to him a few times when I couldn't figure something out, and he always got back to me quickly. That kind of support after the sale means a lot. The paperwork and financing were straightforward, and afterward my daughters and I spent a couple of days at a nearby RV park learning the RV before driving it all the way back to California. I thought that was the end of the story, but it wasn't. Sunshine State RVs contacted Coachmen about the flooring issue, and not long after, I received a phone call from Nick, the General Manager of Coachmen Class B. He apologized for what happened and told me they wanted to make it right. Their solution honestly surprised me. They arranged to have my RV picked up from my home in California, transported back to the factory in Indiana, the entire floor replaced, and then shipped back to me. They worked around my schedule and handled everything. Special thanks to Paul at Coachmen for coordinating all the logistics. When I got the RV back, the floor looked brand new. You'd never know there had ever been an issue. I've owned the RV for about a year now, and looking back, I'm just as happy with my decision as I was the day I bought it. Sunshine State RVs earned my business with their pricing, but they earned my respect with their customer service. Austin, Corey, Nick, and everyone else I interacted with treated me incredibly well. Coachmen (Nick and Paul) also deserves a lot of credit for standing behind their product and making things right. Buying an RV is a major purchase, and it's nice knowing there are still companies that genuinely care about their customers after the paperwork is signed. If you're considering buying from Sunshine State RVs, I wouldn't hesitate to recommend them.

I put a $5000 deposit down on a used Thor Sequence. I realized that it was not going to meet my…read moreneeds and cancelled the transaction. I started requesting a refund on Sep 28th. I have been told multiple times that the refund would be issued. It did appear as a pending transaction on my credit card for about 5 days and then it dropped off. I was told that the bookkeeper would reach out to me today. They did not. I WOULD NOT RECOMMEND DOING BUSINESS WITH THIS COMPANY.

Blue Compass RV

Blue Compass RV

(66 reviews)

My wife and I were full timers for 6 years in a 40' 5th wheel before buying another house. We've…read morehad 4 RV's over the last 30 years and decided we wanted to get back into it with something small and simple. We decided on a Jayco Jay Flight and contacted R.J. at Blue Compass RV in St Augustine. He was great to deal with. We reached an agreement to purchase the model via phone as we live 2 hrs away, but the night before we went to sign the papers, we saw another model we thought would better suit us. I told R.J. about it and he had those models side by side for us to compare when we arrived. We preferred the second model and spoke with Jared, the general manager regarding price. We negotiated what I felt was a fair deal and signed a sales agreement. Upon returning a few days later to do the walk-through of the trailer and sign off on the final paperwork, we met with Matt in financing. He explained everything clearly, answered all of our questions without hesitation and breezed us through the process. Even though we chose to buy one of the lower priced units they sell, they treated us as if we were buying a top of the line diesel pusher for hundreds of thousands of dollars more. They could not have been more friendly, accommodating or fair. No hard sell or being pushy. From the initial contact through the final signature, it was an absolute pleasure to deal with everyone we met there. We would not hesitate to purchase from them again. Thanks also go to the service manager for answering our questions. Neil for doing the demo of the unit and Daniel for showing us around the parts department. 5 stars all the way around.

BC wanted to sell me a new Maxxair fan $800 instead of replacing the $40 knob mechanism. And if…read morethere's no money in a job, the small business guys won't return your call. I guess if you don't know a guy, this is how it is.

Giant Recreation World - Ormond Beach

Giant Recreation World - Ormond Beach

(50 reviews)

Although we ultimately did not purchase our coach from here, we did shop here and only went…read moreelsewhere because they did not have what we were looking for available. We have since been back several times-at least 5- for service work and I am pleased with our experiences and the quality of work. The treatment I have received at the service center will be what drives me back to the sales center. They actually treat people like they want to keep your business, seems to be a rarity in this business lately. As lifelong camping enthusiasts we have purchased many coaches over the years, this place will be our first stop when we look to make our next purchase.

To the Service Manager and General Manager,…read more I am writing to formally express our dissatisfaction with the handling of our Mercedes Sprinter RV, which has been in your possession since late July 2026. Today, October 14, we arrived to pick up our vehicle after making arrangements with your service department last week. Not only was the vehicle unprepared for pickup, but we discovered additional problems that have left us extremely concerned about the care and oversight it has received. Upon arrival, we found cushions on the floor, the interior dirty, the refrigerator moldy, and the power completely shut off. We were informed that the person responsible for preparing the vehicle had not received the service ticket until this morning, despite our pickup having been scheduled last week. More concerning, our vehicle is now reportedly in limp mode due to a diesel particulate filter issue. It was not experiencing this problem when we delivered it for service. We expect a complete explanation and written diagnostic report identifying this issue and when it was first discovered. Our original service concerns included the generator/inverter electrical problem and damage to the shower drain. We were advised that the house battery was defective and that a lithium battery package was installed. We still require documentation of that installation and verification that the electrical system functions properly. The shower repair remains incomplete, with your department advising that the necessary parts cannot be obtained from Coachmen and that replacement of the entire bathroom interior shell is required. We need written confirmation from Coachmen regarding the parts availability, proposed repair, and anticipated completion. We are also concerned about the conflicting information provided regarding the battery damage and our Progressive insurance claim. We need a clear explanation supported by the inspection findings and diagnostic records. We have already missed two scheduled events because of these extended delays, and today's failed pickup has jeopardized another. **We are requesting the following:** * A complete written history of the work performed since the vehicle arrived. * Documentation of the battery replacement and electrical system testing. * Written confirmation of the shower repair requirements and communication with Coachmen. * A complete diagnostic report for the newly reported limp-mode condition. * An explanation of how the vehicle was allowed to deteriorate internally while in your care. * A plan to address the cleaning and any resulting damage, along with the inconvenience and losses caused by these delays. * A firm plan for resolving the outstanding issues and returning our vehicle in proper operating condition. After nearly three months, we should not have arrived to find our RV in this condition, particularly when pickup arrangements were confirmed in advance. We expect this matter to be reviewed personally by management and request a written response within two business days. Thank you.

New Horizon RV - rv_dealers - Updated November 2026

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