Martin Berry with RV Care Pros of Melrose quickly responded to our request for repairs to a Solera…read morerv awning. He arrived as scheduled at Keystone Heights RV Resort and solved the problem in short order with a "better-than-new" fix. His professional knowledge, experience and customer relations skills were much appreciated and easily made RV Care Pros of Melrose our preferred rv repair company. Thanks, Ed Y 2022 Grand Design Reflection 337RLS

From the owner: RV Care Pros, located in Melrose, FL, is your trusted partner in mobile RV repair. No one plans to…read morebreak down, but when your camper needs a repair, our family-owned team has more than 20 years' experience to help diagnose and fix the problem at hand. Whether you need your RV's roof repaired, an air conditioner repaired, or electrical work, our technicians will come to you and get you back to making memories on your vacation. We service all types of RVs and their systems, and understand it's more than just a vehicle - it's a home. Give us a call today for fast and reliable RV repair!

Bruce saves the day again! We are planning a long trip and needed to make sure the braking system…read moreand bearings where up to snuff. He was able to re-pack the bearings and check our pads and drums right in the comfort of our own property. No dropping the trailer off and waiting for who knows how long to get it back. Bruce had the job done in about an hour. He also gave us an evaluation of our tires and now we are all set to safely make our trip.

Highly recommend. Fast response and courteous. They were able to answer all my questions and…read morediagnose the issue. I will definitely use them in the future.

I was sold a 2018 Winnebago Rv and told it was a 2019. so I was charged the 2019 value for a 2018…read morevehicle. I agreed to one price and by the time they added all of there fees it was a good $30,000 more in price. do Not shop here these people lie and make you sit for hours waiting on the paperwork. Horrible place!

Bottom line up front, I brought my camper in for a consignment sale to be sold on Travelcamp's lot,…read moreduring which time it was damaged and Travelcamp said it was unable to be repaired due to a lack of repair supplies at their dealership. This entire process took over 8 months of dealing with 4 different managers who often did not return my calls or texts, and placed the burden of coordination within their company and corporate office on me. I brought my camper here and entered into a 90 consignment deal to sell it at Travelcamp. After the 90 days were up, I called to arrange a pickup of my camper so that I could bring it to another dealership to sell since it hadn't sold at Travelcamp. I tried for over a week to get in touch with a consignment sales representative to arrange the pickup but nobody answered, so after a week, I showed up to Travelcamp to pick up my travel trailer. When I arrived, the camper was brought to the front of the lot, and I discovered that a window in the camper had been left open for a period of time which allowed the camper to flood on the inside due to rain storms, causing significant water damage to the inside of the camper. I initially complained about this to the manager about the damage to which he replied that he would have the unit detailed. I told him that wasn't enough and that the water damage inside the camper needed to be repaired, and not simply detailed. He then told me that he didn't "know what to do" and that I would have to take the issue up with the corporate office. I attempted to call the corporate office over 50 times over the following 5 days and never received a response either by phone, email, or text. I left a message on every single call. Additionally I placed at least another 10 calls to the consignment sales team at Travelcamp as well as to the manager that originally signed my consignment sales contract, and still did not receive an answer. About a week after my initial calls, a member from the corporate office returned my calls and said that they couldn't help me, but that another corporate representative would be reaching out to me. I received a call from an individual the next day and they told me that my camper would be repaired on Travelcamp's dime, and that my original consignment manager would be the leading point of contact for all business going forward. Fast forward approximately 3 months: In dealing with the Travelcamp repair center, I was told by the initial manager that I dealt with 3 months after the initial discovery of the water damage inside, that my camper was "repaired" and that "it [was] in better shape than when I brought it in" for its original sale. Additionally as a gesture of good faith, Travelcamp offered to pay for an independent RV inspector to come and inspect the repair job. After the inspection technician and I had inspected the unit, we found an attempted repair job to the camper where an 8"x8" square had been cut out of the wall and then a patch job was attempted where a random piece of material was sloppily glued on top of the existing wall. Additionally, there was white fuzzy material still growing out of the floor of the camper which I presumed to be a result of the previous water damage, and shrunken and rotted wall paneling where water had been soaked up into the side wall of the inside of the camper. I expressed to the service department that the repair job was unacceptable and they told me that due to material shortages, that they would not be able to do anything else for me or perform any further repair job. I told them that they needed to purchase the camper to make it right if it couldn't be repaired. Once again I was told that I would have to deal with the corporate office and that nothing could be done for me at the local dealership. Additionally, the managers tried several times to get me to use my personal insurance to make a claim against the camper to have the damage fixed; a suggestion that I refused multiple times because I didn't want to raise my personal insurance rates for damage caused by Travelcamp. Fast forward another month, and I finally got a meeting with the corporate office sales representative, who was the only positive point of contact from this entire experience. I told him the entire story, 8 months start to finish with this consignment deal, the damage done to the unit, and the botched repair job for which he apologized and bought the camper from me. This is a very brief overview of my experience with Travelcamp. I will not be returning as a customer.

highly recommend Legends. very professional and fair. I talked to him less than 24hrs ago and he…read morecame out and fixed our truck. Pricing is very fair as well. We will be using him from now on!! Thank you so much and Merry Christmas! I know you and Ryan will be in contact. We truly appreciate you! and your wife for the referral!

Communicated promptly, showed up on time. Completed all tasks professionally & promptly I highly…read morerecommend Legend's. It's well worth the money.

Great customer service, spoke with Jay. Explained my issue he was able to come out right away (with…read morea quote readily available) as well as reasonable. Pick up my tire came back 30 minutes later slapped on a new tire.

PLEASE READ PLEASE READ.....HE IS JUST LOOKING FOR THE NEXT PERSON HE CAN RIP OFF. THE COPS ARE…read moreALSO INVOLVED I WILL POST ALL THAT INFORMATION ALSO. My air did work why driving. Now it doesn't work at all. So he made the situation worse not better. For the love of god pleases don't use this guy. I paid him in my review you can see where he was paid and never completed it. He never came back after the first day and I paid him. I read the reviews and decided I would give him a try anyway. Please please take this review seriously. I explained to him I was a single mom and he did not mind taking my money at all. Please be warned.

I had a pipe bust between the shower and outer wall of my Living Quarters horse trailer…read more I called and spoke to Leon and he first told me if I did not hear back from him in an hour, he would come tomorrow. Leon text me about an hour later and asked if 10:00 the next morning would be okay. I replied yes. At a little after 10:00 that next morning, I received a text advising that Leon was running behind and would be a little late. At 12:00 I still had not seen or heard from Leon so I text back for an update. About a hour later I received a reply saying he was tied up and it would be after 2:00 but I was next on the list. "Leon the liar" never called, text, or showed up. Don't waist your time with this guy. We then called NextLevel RV and they came out that day and fixed our problem.

Leon did come out to diagnose and replace the AC unit on our RV. We paid him the service call fee…read moreas he expected and he was supposed to come back to finish the job in 2 days. I called to verify he was still coming and he did not even recall this, but after I jogged his memory he then stated I'm a man of my word and I'll be there He did n't show, so I called again, again he stated he would be there the next day, I called and verified , he stated he would be there, and again he didn't show. Now he is not answering my calls, he also left the plastic cover on the roof unit. this could have caused irreparable damage. The unit could have overheated, or worse caught fire. Twice Leon blew us off by not calling back or showing up when he said he would and I finally had to have another repairman come and finish his shoddy work and remove the fire hazard on my roof. Would not recommend him for RV repairs, and if there was a negative star I would have given it to him.