I had a glass door in my shower that broke, I call at least 3 different rv businesses and no one…read morecould help me, so I called On time RV Services and the owner come out replaced my glass shower door. I could finally take a shower. I highly recommend! Thank you on time RV services.

From the owner: On Time RV Service specializes in Rv Inspections for new buyers as well as RV repair. We work to…read moreestablish a lasting relationship and provide discounts to veterans as well as those on a fixed income. Fill free to call to ask a question or for service.

From the first very prompt answering of my message, I have been completely blown away by these…read morepeople.They are very polite,and I don't mean a in a phony way.you can tell each one is very committed to your needs.I feel like they dedicated to knowing their business and doing it well. Even taking the time to educate the customer. Thank you so much for t your service.I can see you work as a team to bring the best service to your customer .I called on day and the very next day my air conditioner was installed!! I give all 1000 gold star.I wish I was better at writing reviews.you all are stellar to me.Id recommend you to the world.Thanks. yous much.. Sandy Florer

During the initial diagnostic visit, the entire time the technician was more concerned about making…read moreYouTube videos on rv repairs than actually working to find the issues. The technician finished looking around and came to explain that he knew exactly what needed to be done in order to fix all of our issues. He explained that there would be a cheaper option and a very expensive option to get our AC units up and working again, he knew all the parts needed to get us back up and running again. So after All the diagnostic was done we were told that we would get our diagnostic bill and as soon as it was paid, we would get a list by end of day for parts that were needed to fix our issues and quote to do the work, at the time of deposit we would also get an idea of when to schedule for them to come out and finish with repairs. Then I had to reach out to them in the middle of the next day because I still had not heard from them, they threw together a parts list that was not completed compared to what the technician had explained to us. When I responded and said that parts were missing, I was told that additional diagnostic was needed. But would not be charged additional diagnostic, Neither would any additional service call fees for any additional visits. So I reluctantly paid the deposit for parts. I was sent a receipt for parts, but no additional communication on estimated time of arrival for parts or communication on when they would possibly be out depending on parts arrival, Nothing. In my history of dealing with contractors, that's sketchy, Not hearing from them at all after paying for parts. During this time I had reached out and informed them that I had a family member pass away and was working on funeral arrangements as well as needing to travel out of state for another dire family situation so I needed them to keep up with me so I knew what was going on and keep my schedule on track. And I was met with no communication until I called and left an irate voicemail about customer service and communication, and how I felt I was being scammed out of my money. Only then did I get response on an approximation on when parts would arrive, and it would be two weeks and a day later. They were 45 minutes late for appointment, showed up, no word to my wife or myself and just switch off our power. The propane part was incorrectly installed in 15 minutes, but the original technician that came during diagnostic visit was back STILL FOCUSED ON MAKING YOUTUBE VIDEOS FOR the whole 30 mins he was here. Came in, told us EXACTLY what he told us the first time, packed up and left, still with no AC and 10 minutes later I got a labor bill sent to me for $500! At this point, I had had enough with the games. I reached out again and explained that I was not paying $500 for them to be 45 minutes late for a 30 minute job where, the communication sucked, and nothing was fixed properly, was just given the same information as the diagnostic visit, and yet they still needed extra parts that we're supposed to be ordered the first time around. I went back-and-forth with their customer service representative most of the day until they got snippy and said that they would reach out to the owner to figure out what they could do.... The next day I was told that what I signed for was completed and that I would need more parts in order to finish the job where I was then sent another quote for an additional $1200 in parts and labor service call fee. The best thing that they could do for us would be to credit us an hour of labor for all of our troubles. Which I still had to go in and have them change three times because the credit wasn't added on the quote properly.... The numbers just kept going up, after the third time of correcting them I noticed they were still trying to charge that service call fee even after saying they wouldn't for additional visits. Month and half later, I have had a different technician company Fix their mess with far better communication and customer service, and confirmed the parts ordered initially for our Ac unit was not needed, and if they would have done the repairs to our third ac unit that they planned on doing it would have caused a fire because the unit was in far worse condition than they lead us to believe!

Service Requested: Replacement of all slide out seals…read more The quality of work was exceptional! Arrived and went straight to work. Knew exactly what he was doing and did this both professionally and with great quality/ very neat and professional final product. Very satisfied. Also answered questions about other issues we have with the RV and provided professional advice! Will definitely use them for future work! Pricing very reasonable for quality of work performed.

Arrived promptly when promised on a Sunday. Knowledgeable about Schwintech slides. Thorough. Thanks…read moreAlvin.

Rusty was knowledgable and pleasant. He finished the job in a lot less time than he originally…read morepredicted. Noticed that one of my two house batteries was not connected. Re connected and my lights became much brighter. Excellent value.

If you ever need RV help, call these people. Stephen & Brenda are great. I had a problem with my…read moregas stove. They came out on time and told me what the problem could be. They ordered the part. They came back out and fixed the problem. I will definitely be calling them if we have any other problems.

I have been looking at Vans for awhile now. I found Sunshine RV online. I sent in a request for…read moreinformation on one of their Revel's. I got a call back from Shelley, she pretty fast started sending over pictures and getting me excited about the van. Answered all my questions through out the day. I put a deposit down and did all the credit stuff. I was approved and they were going to deliver the Van, but I got a bit nervous. They are on the other side of the United States. I am in California. So I ended up flying over there because it's a lot of money and you never know. To start off Sunshine's "Cole" picked me up with in 5 mins of landing. We had a nice ride over. When I got to their property everything was clean, washed, and in order. It looked like they had control of their RV's. Some lots have everything open and it's like Disneyland for family's kids. So I was very impressed. Cole took me in and introduced me to their Revel specialist "Corey". This guy knows everything about the rig. We started from one end and touched pretty much every part of the van in a very prepared way. It seemed like he really had a game plan on how to cover it so it made sense and stayed with you. He didn't bounce around. I then sat down with "Ritchie" I think he is the finance manager. Super nice guy. He got me a great price on a top to bottom warranty. Which I almost never buy, but when it makes sense it just does. Couple small touches, they knew my daughter would be riding with my wife and I so they had already bought us the luno bed for her to have a mattress to sleep on. Then they also gave us the surge protector for the van. A bunch of starter stuff as well. My favorite is the custom coffee cup which fits perfect in the cup holder. They didn't have to do any of the extra special things but it was very much appreciated. All in all an amazing experience. I really feel we went with the best dealer. They are honest and fair and take pride in the product they sell. The Van was seriously spotless. If you have the chance to go down and meet these great people it's awesome. If for some reason you buy online and have them deliver it. You are truly in good hands. Jeff from California

Can't get anyone to respond to my inquiries. How does this dealership sell anything .read more

I contacted Old Goat because of the previous reviews. I didn't hear from him for four days!…read more Another RV repair had also referred him to me. When he did finally respond. I found out He no longer does the work I need. He didn't even attempt to refer anyone or any place! When I asked him directly about knowing someone. He said to contact an RV Company. Not a specific Company? Sad to say. I didn't find him very helpful at all.

Billy was responsive to my calls and texts. Set a clear expectation of the work and general pricing…read morefor the services I requested. Would definitely recommend using him. Pricing was fair and honest. Pricing was much better than the dealership ... I will be back to use him again

He made quick work of the awning repair on my camper. He was on time, had the parts he needed, and…read morewas easy to deal with. I will definitely be using him for my next needed RV repair!

Excellent customer service and communication skills very happy. Definitely give him a call.read more

If your an RV owner and you're looking for an alternative to the disappointing service department…read moreat your dealership contact Steve Taylor at "The RV RN" a nationally certified RV Technician who goes above and beyond when it comes to customer service. When my rear A/C unit began failing on my Class A Diesel MotorCoach I knew I had no interest in taking my rig to the dealership even though it was under warranty. Fortunately my extend warranty recognizes a certified RV technician to troubleshoot and make repairs, of course this cost comes in the form of a reimbursement so documentation and photos are required along with a detailed invoice. Besides a tremendous skill set and years of experience in the RV Industry Steve also brings honesty and a strong ethical component to the business and a very fair pricing schedule. If you're looking for a dependable and reliable technician look no further than The RV RN. I knew the reputation of the RV Industry prior to purchasing my MotorCoach and I also knew at some point I'd need a Nationally Certified Mobile RV Technician to help fill the gap when I lack the skills or if the task required a second look or a extra set of hands or it was something that I simply didn't want to tackle. I am very happy with the service Steve provided and the prices for those services - no one welcomes mechanical or electrical issues but you'll sleep better at night knowing you have a resource and a partner that will provide solid solutions when it's required I know I will...

He was responsive and came to examine the trailer within a couple of days. He ordered parts and had…read morethe Awning and arm replaced in a reasonable amount of time and at a fair price.

Responsive. Friendly. Bit costly. Able to accommodate me within one day. The installer friendly and…read moreinformative.

It's sad how many of these so-called mechanic shops like to overcharge on parts and hours of first…read moreservice. They need to go under investigation. Wayover charging people, markup on parts by 100% fabricated on ours for work most definitely. Be careful who you work with when it comes to having mechanical stuff done.