Quick Reliable…read moreKnowledgeable Responsive I needed a quick fix on a Saturday and Bryan juggled some appointments and did a repair. He could not have been more helpful, explaining each step and taking pictures along the way. I am not sure I got a rock bottom price, but I could not have been more pleased with his work. A few days later, my father-in-laws house froze up and you know who I called. This time Chris came out, texted me when he would be there and carried all the parts he needed on the truck. This house took a little more, but like Bryan, he explained everything as he went along. He also made some recommended rations that we agreed would help the system. I have them on speed dial now.

Excellent service fast and reliable. My Tech was very professional and knowledgeable, with…read moreexcellent customer service skills

I should have read the reviews for this company before requesting a service call…read more On July 7, 2025, I supported the local community and businesses. The receptionist told me she would submit my request to a technician, who would then call me to evaluate my system. However, by noon on July 8, 2025, I had not heard from anyone. My wife and beloved Golden Retriever were becoming increasingly uncomfortable. I gave this company a chance, but didn't receive consideration in return. I had to find an alternative. I called a neighbor for a recommendation, and the alternative service was at my home within 45 minutes of my call. It turned out they were also a local business, and they resolved the issue promptly and at a fair price. Oddly enough, I was on my way home from work around 4 PM when I finally received a call from a technician representing this company, at 4 PM! I remained calm and firmly explained that since I hadn't heard from them in a timely manner, I had to reach out to another company. The lack of communication and consideration will not be forgotten.

Jason and his team at Arctic Air were prompt in sending out a technician, stayed in touch after…read moredelivering the proposal & offered a number of options for us to choose from. They scheduled our replacement and his technicians arrived in a timely manner to remove and replace our old outside unit, the air handler and the unsightly "box" it rested on. It was not an easy task as the "cheaper & faster" company that put in our old system did a less than stellar job making sure it was done properly. Thank goodness the guys from Arctic Air are committed to doing it right the first time; they worked tirelessly through the heat and a major downpour to make sure everything was in place & working well. They even cleaned up behind themselves and went over the "need to know" info with us before heading out. How refreshing!!! Thank you Arctic Air for the courteous and professional manner you serve your customers!

Horrible horrible service. Katie the woman that answers the phone does not care at all. Super rude…read more Told us today to call someone else to fix our problems that they cannot fix. All of our units are from this company and they never work and when they come out and fix, they still do not work! We could call another company but why should we have to call and pay another company to fix issues that are from their product?? We got a thermostat that did not work so they replaced it. They told me to call an 800 to set it up. The 800 could not set it up. So now we bought an expensive Trane thermostat that does not work with the app and that was the only reason why we bought it. The owners do not seem to care either. There are several other companies on the Island and we would not recommend this company. The technicians are nice but they do not seem to know how to fix anything.

I recently moved into a home just off Amelia Island ( I couldn't afford anything nice on the…read moreisland.) About a year after I moved in the air conditioning system went on the fritz. I called another company and they wanted $7000 to replace the whole system. OMG that's a lot for a system that I had just spent $1000 in repairs. After a day or so I calmed down and started looking at other options. It took me 3 days to figure out the guys working on my Trane system didn't really sell Trane products. Duh! So I looked up a Trane certified repair company and found Ed's. Called them, they came out and made that $7000 repair job for $500. The unit just needed a new control module for the fan. Go with the repair company that handles the unit you have. Home Depot handles Trane but they just sub everything out and add a charge on the top. Ed's is the place to go for Trane (which turned out to be a pretty good air conditioner.)

I had reached out to Jake at Higginbotham for a second opinion. He was very responsive, respectful…read moreand thoroughly explained with great detail what the problem was. He was able to resolve my issue at a lower price than a competitor. I will certainly be reaching out to Higginbotham the next time I need servicing for my heat and air.

From the owner: Welcome to Higginbotham Heating & Air, your go-to HVAC experts for reliable repair, installation,…read moreand maintenance services. With years of experience and a commitment to customer satisfaction, we specialize in keeping homes and businesses comfortable year-round. From sudden breakdowns to routine maintenance, our skilled technicians deliver personalized solutions tailored to your needs and budget. As a locally owned and operated company, we take pride in serving our community with integrity and reliability. Trust Higginbotham Heating & Air to keep your HVAC systems running smoothly and efficiently. Contact us today for top-notch service you can rely on.

Local and family owned. They've always been quick to service my AC unit, and that poor unit was 16…read moreyears old, but Terry could find a part for it! Recently, I bought a new unit from him, and he ordered it, and installed it right away! Very pleased! You couldn't ask for a nicer person to deal with! Thanks Callaway Heating & Air!

My A/C kept losing ability to cool. Mr Terry and his son dedicated numerous days to find source of…read moreleak. They took their time to find root of problem and I am so grateful for their diligence and dedication to serving my family to the highest standard. Honest, fair and truly dedicated to customer. I will only call Callaway for my future A/C and heating needs. God Bless your business.

Good timely response for job compleation, parts needed and time good workmanship. Job is not…read morecompleted yet but on hold.

Highly recommend Advanced Electric of North Florida! Bronson and Dave arrived right on time and…read morequickly diagnosed and completed repairs we requested. Great communications by Rachel in the office to schedule the visit. You won't be disappointed. Thank you, Advanced Electric!

Jonathan came out to service our pool heat pump at the request of AquaCal. I am very happy with his…read morework! Everything is working great now and the service charge was less than half of what AquaCal charges. He came out quickly, found the problem, made the necessary repair and explained everything to me. I will definitely call them with any future issues.

I recently had a new Carrier HVAC system installed by Amelia's Best Comfort Solutions owned and…read moreoperated by Jonathan. When Jonathan told me my current system was leaking in the coils, I thought my money would be better spent on a new system versus fixing an 8-year-old system. They were able to install within one week. My installers, Brennan, Dre, Dillon did a fabulous job. And in addition to installing they cleaned up their mess, which I appreciated;) The crew was professional and friendly. They showed me which app to download and how to connect it to my Wi-Fi thermostat. Which by the way, if anything goes wrong with the system Amelia's Best will be notified. Pretty cool! I would highly suggest this family-owned business for all your heating, cooling and hot water tank needs.

My AC had i thought broken beyond, but they (HE) knew what to look for! Wonderful. Had used them…read morebefore, with mother. Now I had issue, and on point, knowledgeable, friendly and very cost effective. Call them anytime. Prompt turn around when called for service!

This company is THE BEST, Great top-of-the-line Service, honest ,straightforward and service call…read morerate wasn't over the top,And they handled the service requested I ask for and didn't push any unneeded service. I definitely recommend!

We had an issue with our septic being clogged. Called a company they came out and could not locate…read moretank, then called Duck Duck and got a same day appointment, it was later in the afternoon, so we were happy they could still come that day. Alberto stayed very late to ensure us some temporary relief to make it to the next day. Came back the next morning, not only did they fix the clog- but they also actually located our septic and drain, which 2 other companies had failed to do! Great job and great service!

Clogged sink and Aaron bass was the tech. He came in and the sink was unclogged in a short amount…read moreof time and did not make a mess. And what mess was done, he cleaned up. Good company to work with. I'll call them in the future with other plumbing problems.