When the Check Engine light came on in my Acura, my regular mechanic told me it was related to the…read morecatalytic convertor and - since they do not work with cats - suggested that I take my car to Alan's to get it fixed, citing their honesty. My initial encounter at Alan's was positive - the fellow at the counter was extremely friendly and gave me a rough estimate for a new cat and he recommended replacing the timing belt as well, since my vehicle was nearing 90k miles. Since this advice checked out on Google, I called back to make an appointment for the two jobs (these are not cheap repairs). Was given a date 2 weeks out due to their busy schedule and was told the repair work would take 2 days to complete. Fast forward 2 weeks - handed over my keys and car on a Wednesday evening so that I could have it ready by the weekend. Radio silence from Alan's on Thursday. Around noon on Friday I called to check progress and was told to call back at 1:30pm for an update. Called back then and was told that they still needed to ASSESS my vehicle. I explained that I was told it would be READY by Friday evening and they seemed surprised - couldn't I just leave it with them, (presumably indefinitely) until they got around to it? I explained that no, I needed my vehicle back, but would appreciate an assessment and would think about bringing it in again at a later date for the actual repair. Fellow on the phone said, yes of course, he would call me back shortly with an update on their assessment. Hearing nothing, I called him back at 4pm - he rushed me off the phone, saying he had two people in the office he needed to attend to and would call me right back. By 5pm I was at Alan's with my wife to retrieve our vehicle. Our car was sitting in the lot with its windows down, in the rain. The owner saw us walking past the open garage door heading to the office and did not return my greeting. We entered the office and were ignored. We spotted our keys on the wall and took them. Wife hopped in our car and began to pull out of the driveway, and only then did the owner emerge from the garage, suddenly very chatty. Seeing that we were about to leave, he shared the results of the assessment. I listened politely, made mental notes, and left forever.

Called ahead and asked if they could replace both exhaust manifolds on my 69 ford truck. Lady at…read morethe counter said I needed an appointment which I made for 10 days later. Could not drive the truck with cracked manifold so took photos and went to the appointment. I was told sure they could do the work. Paid $265 to have the truck towed to this shop. Truck sat there for 4 months. Every time I would call I was told owner would call me back. After 4 months I paid another $265 to have it towed home. Found a mobile mechanic did the work in four hours for less than this shop would have charged, also out over 500 bucks in towing charges, this company has no integrity.

I hesitantly went in to get a quote for my car that was having issues, and Wendy was so kind and…read moretransparent that, even though, the repairs were as costly as I had feared, she made me feel at ease. I was confident in paying that amount because I knew I was in good, honest hands. Her and her husband are good people. I will continue to go there for all my car needs for as long as they are open.

I would not recommend Ahren's-- especially to university students-- based off of my experience with…read moretheir team and their extreme upcharging of parts. Their pricing is not honest at all. I took my car in with serpentine belt issues. For my make and model, this part generally costs $30-$50. Ahren's priced this part at $80. Their diagnostic examine also found belt tensioner issues. For the serpentine and belt tensioner replacement combined, they quoted me $512 of repairs. This is extremely high and gives me the inclination that this is another mechanic in town that is trying to take advantage of college students who are not as informed on car repairs. I do not think the presented quote is fair by any means so thanked them and let them know I would not be having service done their. I was presented with an $85 fee for a half-hour diagnostic look. This fee was not disclosed beforehand at all, was not mentioned verbally, and I did not sign anything agreeing to this fee. Take your car elsewhere. I took my vehicle here just out of convenience of location, but have previously had much better service at the Firestone off of Archer and with Billy's Auto Repair & Towing. UPDATE: I went in to pick up my car and wish I could leave a negative review. If you take your car here and leave without even having any work done, you will be charged an $85 minimum. I asked why I wasn't informed of this in anyway (no signatures, no verbal inform) beforehand and the woman working the front desk had the owner come out. He raised his voice and started asking why I hadn't taken my car to Billy's or somewhere else. In his rant he referenced other reviews that I have left on Gainesville for miscellaneous places which was unsettling. He lied and said he listened to my phone conversation, saying that I was informed of all fees beforehand-- I certainly was not and he wouldn't play the recording. I have lived in Gainesville for many years and can say assuredly that this is one of the shadier places in town. They use deceptive business practices and their prices are anything but honest.

I could not be happier with the service I recieved from Tommy's Autowork. I have a 2011 Liberty…read moreJeep that the alternator went out and also the a/c/ windshield wiper sprayers and many other things wron with the car. Everything and more was fixed perfectly with Tommy's Autworks in an affordable manner and a timely frame. I highly recommend them/ Thank you Tommy's Autoworf for a jpob well done!

I am a 67 year old man. I have lived in Miami Fl and moved near Gainesville Fl. In all my years I…read morehave always had problem finding a fair and Honest mechanic. About 6 years ago I was having car trouble again. And was searching for a mechanic who would not ripe me off. My 30 year old son told me: " Hay pop try this guy Tommy's Autoworkers. I have been using him for a few years". So! I give Tommy's Autoworkers a try. To my supersize I found Tommy's a fair and Honest mechanic. One time when I first used Tommy's I took my Car in to him knowing that the problem with my car was a very small problem. I wanted to see if he was going to rip me off, telling me it was a big problem. He fixed my car in a very short time. I asked him how much was it going to cost? Tommy told me nothing! it was a small problem. That was over 6 years ago. And I still go to Tommy's Autoworkers. He is a fair and Honest man.

I'd like to continue using them but the last oil change I had a metal protective piece for the…read moreengine drop so that it scraped the road within five miles of leaving their garage. it was damaged and two bolts were missing. they did nothing and said I hit a curb which I knew was definitely not the case.

Dec 26, We towed our pickup in and dropped it off. We explained that we would be out of the area…read morefor 3wks, so we did not need it until then. We also stated it was our only vehicle and would need it then. Almonds called us week later to explain we needed a new manifold & the price. We told them to go ahead with the repair & we would be back at the end of the following week. They called us again 4 days before we were to return to tell us they lost our truck keys, so they had not started the repair yet. 2 hours later they called to say they found our keys. We told them again we would be in late that same week for the truck. Jan 16, Friday, we called to pay for the repair by phone, so we could pickup our truck Saturday . We were told they had not even started our repair yet! I scrambled to call around to find a rental car for the weekend. I finally found one available at Budget-it cost $300! We drove there first thing Monday, only to find they had just pulled our truck into the shop then proceeded told us that they had no idea when they would finish the job that it could take a few more days! I was very upset and told him how he cost us money and he did not care. He admitted he lost the keys and waited 5 days before calling us to tell us! He also admitted he failed to get our truck into the shop in over 3 weeks time, knowing we were coming back to no vehicle and he then admitted not having anyone let us know it was still not completed or why. No follow up, no customer service. NO APOLOGIES AT ALL. JUST AN OBSTINTANT and ARROGANT ATTITUDE. ONLY INCOMPETANCE FROM THE START. I would not trust this place, as they have proven to be unreliable and incompetent when you need them most!

It surprises me this shop doesn't have more reviews!! The mechanics were very friendly,…read moretransparent, and professional. My alternator was fixed in a stress-free manner for a more affordable price than many of the other shops in town. Definitely recommend!

Went in because vehicle was leaking oil. Took my car in the morning with no appointment and was…read moredone by 3 pm. Amazing service and definitely a great price. Highly recommend. Great people.

My car is over 20 years old & I appreciate that they invest the time into finding the cause(s) of…read morethe problem(s). They are very kind & considerate on my return calls/visits. My son takes his wife's car there & it is older than mine. They also warranty any new parts that have to be replaced.

I like Teresa & Rob both, because they treat us as customers who want to be respected. Their…read morecommunication is greatly appreciated, also. I have a low mileage, really old auto & my daughter-in-law's car is even older. My son, who also drives the oldest vehicle of the three, gets us there & back, gladly; however, I've also found out several of my neighbors are customers of City Auto, too. They stand behind their work & will replace defective parts, if there is a problem, which is very much worth it to teachers who value their time & money.

Great service, spot on diagnostic, and welcoming friendly…read morestaff... would not go anywhere else!!!!!

Horrible mechanic, If your thinking about taking your vehicle here, just know your going to be…read moreripped of and or your vehicle may be damaged.

Great shop. We were on vacation and our car wasn't starting consistently. We were planning to leave…read moreon a kayak trip and then head back to Michigan, and it failed again. These guys got us right in and taken care of in a few hours. We didn't have to cancel our appointment and left on time for Michigan. Thanks so much!

ATTN: GATOR NATION Community BEWARE of this mechanic auto repair shop -Computa Tune 3200 SW 34th…read moreStreet! I came in on May 13 for a brake/rotor install based on a prior quote of $175 per axle. Upon arrival, they bumped the price to $249, then agreed to honor the original quote after I questioned it. Once my car was in the garage, they suddenly claimed my lug nuts were misaligned and tried to charge me an extra $120 and another hour of labor. At that point, I decided not to proceed with the repairs at this shop.. Later, on my way to a dealership for a second opinion, I discovered that the shop's technician had broken my wheel lock key - likely while tightening the lugs nuts back on after I declined the service. They never told me this happened. I lost an entire work day fixing the mess and getting my car repaired. This experience felt dishonest and retaliatory. I urge my fellow Gators to avoid this shop. They showed shifting prices, no accountability, and poor ethics. ZERO stars -- not worthy of AAA trust. DO NOT recommend this shop.