Had a starting issue with my R1. Helped me diagnose the issue on the spot. I ordered the part…read moremyself and brought it to them. They had my bike ready to go in less than 2 hours after they received the part. Will be returning for future work.

Dudes are great. Didn't tighten my wheel to spec, but that's cool. I like to live on the edge.read more

Nothing but good experience with these guys. I took a chance and bought a bike that I didn't trust…read moreto ride home...they picked it up, got it in great shape, now I have a bike I always wanted that is perfect. They took the time to explain my choices, did impeccable work. Absolutely a five star facility.

Scott and the guys at Tri City are simply the best. Doing what is needed and nothing more. No…read moretrying to upsell for more services. Third trip for me but not the last.

Awesome shop and Anthony is a great owner! Turn around time is quick. Uses the best quality parts…read moreand consumables. I highly recommend

Tony sells bikes on consignment and bought a terrific used bike through him. He got the…read moretransaction under way quickly and professionally and readied the bike and added an accessory for us very fast. Was out riding in no time. I felt he represented both seller and buyer very fairly. Highly recommend !

Stopped in to look for a motorcycle jacket four the man and found most of the people to be fairly…read morefriendly working. The selection is fairly decent. I did get helped by a nice young man who showed me the jackets that come in 2XL. I asked him if he was sure that that was a genuine 2x because it didn't look that large to me and he assured me that it was. Unfortunately we both headed to the counter to make my purchase and there was another guy wandering around who interrupted and asked for tires in the kid who was helping me literally just walked away from me and went over to the tire place for 10 minutes while I stood there at the counter waiting. Another guy came over and said sorry but he is the tire guy so you'll have to wait. What? Anyway I get home and turns out the 2X is not really a 2X even though it says to ask on the label. He tried to bring it back but without the original credit card they wouldn't give him a refund nor would they even exchange it which makes no sense to me. I had left the actual receipt in the pocket so he had the physical receipt and it was only two days later but they wouldn't do anything unless he went back home which is 45 minute drive each way and came and got my credit card and brought it back to them. These two things probably should've deducted two stars but I hate to give them only three because I know everybody is trying in Covid. Those two things will make me buy online rather than come back to the store but for you people who like to put your hands on stuff before you buy it this would be a good option.

Avoid. What a clown show this company is. They had nothing is stock, then drop shipped my paid in…read moreadvance order to the wrong address. I called the store to resolve the issue, they were no help. I then contacted the main office, and was belittled, dismissed, and gaslight - for THEIR error. ZERO apology or empathy. IF I ever receive my hundreds of dollars worth of products, it will be the last transaction they receive from me. Just purchase from Rocky Mountain instead.

This is a good resource for used motorcycle parts. They have a large inventory of parts they remove…read morefrom bikes which appear to mostly be wrecks. They post all the inventory on Ebay with detailed pictures and will ship all over. I was turned on to this place by a friend who has been buying here for years.

Chris was absolutely awesome! Helped with finding a good helmet and even switched my cardo over, he…read morehelped with pricing and the RPM membership and wow! So helpful!!!!! 10/10 give this guy a raise!!!!

Outstanding service! We made the journey from Gainesville to this epic store. I had only been to…read morethe Orlando location, but my friend just got his first bike and needed gear. My wife also needed a cold weather jacket for the three days out of the year when it's actually cool in FL. The staff was welcoming as we entered, always nice to be among fellow riders. Bella helped us all- effortlessly. When I described the issue with the fitting of a jacket we purchased from Revzilla for my wife, Bella assured us that motorcycle gear sizes were absurd, especially for accommodating women. Rob got himself a helmet, a jacket, and gloves from their awesome selection. I got a pair of alpinestar gloves- can't go wrong with that brand. Bella helped my wife find the perfect cold weather jacket, and a pair of amazing gloves. Her advice, guidance, and assistance were wonderful. We will definitely be back- and we appreciate the staff and everything they do! Thank you guys for making the experience so awesome!

I purchased a Sargent seat on the used market to find out there were some fitment problems for my…read more'19 MT-09. That led to me eventually damaging the latching mechanism and rendering the seat pan useless as I tried to work through the issues myself. Fearing I burned my money with my blunder, I reached out to Sargent as a last ditch effort to hopefully have the seat repaired. I got a reply from Bob, who said they could replace the pan and cover for about half the cost of retail, I just had to send the damaged seat in first. After a whopping $113 dollar shipping charge (WA to FL), plus the initial cost of the seat, and the cost to replace/repair, I was creeping up on the retail price, but I told myself as long as I didn't crest that threshold, I was going to be happy to not have a super expensive, totally useless hunk of plastic. I was absolutely floored today to find out that after receiving and inspecting my damaged seat, Bob wrote up my order as a full 100% warranty replacement and waived all my return shipping!! This to me is just outstanding; here is a company that stands behind their product, even if it was purchased on the used market! I have nothing but good things to say about my experience working with Bob. It's too bad that there are some pretty negative reviews for him, and the company itself - it would seem some of the things people are upset about (like shipping turn around times) are a bit outside of Bob's control. He's earned my future business, and I can't wait for my new seat to arrive!

Three strikes and your out! I sent my OEM seat into Sargent and they rebuilt it. The quality looked…read morepretty good, but they did not install the mounting hardware on the seat. The seat had to be sent back. They made a second attempt and the hole and mounting hardware would not lineup with the mounting port. It was unbelievable that they could not center the hole and hardware in the seat. That is strike 2. Two attempts at my OEM seat and they couldn't get it right. On the third attempt, they were able to dig up one of their seat pans and sent me a new seat. It looked better than the other two but the fitment was incorrect -- wobbly, gaps at panels, etc... The first day out the right front part of the seat would not stay secured at my gas tank. I gave them the benefit of the doubt and I thought maybe I didn't install it correctly. I reinstalled the seat and It worked well for two days. However, today the right front portion of the seat popped out at the right side of my gas tank again. I wasted six weeks and $450 plus a lot of pain and suffering and back back-and-forth and photos and videos and dozens and dozens of emails. I'm 60 years old and I've had a lot of motorcycles over the years. I know a lot of folks. I'm in a lot of motorcycle clubs and I will make it a point to tell everybody I know not to buy one of your crappy seats. The only positive in this absolutely horrible experience was a customer service representative named Collin. He should be made the CEO of the company and fire everyone else. It's no longer worth my time, but I will do everything in my power to let everyone I know not to buy a Sargent Cycle POS seat! I might even take some videos of me burning the seats and posting it on social media. That is how disgusted I am with this experience. Fire the R&D team fire the people in manufacturing fire the designers they are all worthless!

I purchased a used Yamaha Waverunner from Eric at Gearhead Motorsports several months ago and I was…read morevery happy with the ski, the price and the extra help and advice that he gave me! I have been out riding it many times since then and it has performed beautifully and I couldn't be happier with it ! I would definitely recommend this shop for anyone with jetski needs ect... the shop was impressive & I ,as a mechanic myself, could tell these guys know what they are doing!

Gearhead had my Seadoo boat for almost a full year!! Had me fully convinced he knew what he was…read moredoing. Then gave me every excuse as to why my boat wasn't finished yet...when he did finally start working on it, he ACTUALLY took MY boat somewhere else to have it worked on, without telling me beforehand!!! ECU or ECM (computer problems) that Gearhead didn't have the experience or equipment to fix. 3 ECU's later and ME paying for (labor and parts) for something that didn't work. Final straw on last ECU....told me he would have to replace injectors and more. I told him NO! Paid $2000.00 to get my NON RUNNING boat back!!! Found New guy to look at it and he told me the ECU that Gearhead installed and charged me for was not even the right ECU for my boat!! See my problem here? The injectors were not the problem, so he was just guessing again!! I will never take anything to this guy or EVER tell anyone else to go to him!! You should find someone else to work on your boat and/or jet ski!!!