They con you into giving them a good review by offering you free products such as a free lock for a…read moregood review and that's how they get good reviews. Julia is a liar and quoted me a different price for 3 months when I first got my storage. I will be writing letters to the DCA against them as well as California's Attorney General's office. I would also urge for anyone that has been conned by this company to file a complaint with the Federal Trade Commission against them.

I strongly recommend avoiding"Do NOT use StoreLOCAL". I paid monthly for their insurance, trusting…read morethat my belongings would be protected. After a year of storing items in their facility, my entire storage unit was completely overtaken by mold--everything inside was ruined and had to be thrown away. When I filed an insurance claim, they declined it and paid nothing, despite the fact that I had consistently paid for coverage on top of paying my monthly storage fee. This was a devastating loss, and the lack of accountability from the StoreLOCAL was unacceptable. Their insurance is essentially worthless, and their customer service provided no help at all. Save yourself the heartache and frustration and the major loss of money and goods--never use StoreLOCAL.

The facility is always clean, the staff are very welcoming and competent, and the gate hours are…read moreconvenient for me. It's also very easy to access my unit because the elevators are large and work well, and the halls are wide. To be clear, the only reason I'm giving 4 stars instead of 5 is because it's so dang expensive. Even with that though, I would heartily recommend this place.

We leased our unit a couple years ago and each year they raise our rent by 30%…read more An outrageous amount. I can understand raising the rent by 10% or even 15% but 30% is unbelievably obscene. Be aware of this when you think you're getting a good deal. It isn't like they offer any kind of services of any kind. It's just a space. This company has grown in the last few years. I'm sure that the owners are making tons of money for basically doing nothing.

I've come multiple times when they first open and the doors are broken very open so there's no…read moreaccess. Today the control panel to input the access code for the main building entrance, the only entrance to get into the storage, has clearly been tampered with. Not to mention the elevator is also almost always broken. There are homeless people walking in or around the building, it doesn't feel the a 'Secure Space' at all! There's always trash in the hallways, I see the front desk lady cleaning sometimes but she clearly needs help. Not to mentioned they continuously raise the rent price on the unit. I started paying around $50 (first month discount), to $99, now I'm paying almost $150 and it hasn't even been 6 months. Just don't come here.

No I would not recommend this company given their management at each location I have rented was…read moreimpossible. The ones here in Los Angeles fail to tell you they have had break ins do to a poor security system. They have changed the operating hours to make the difference up but they have also changed the operating hours to make sure they are out of bed and at their location by 8 am. There is no way to contact Corporate offices in Utah.

I have had a lot of storage units but this location is definitely number 1 in my book! Delicia who…read moreis the manager of the property. She is AMAZING. Kind, friendly and has great customer service skills that most companies lack! Soon as you walk in not only are you greeted by a friendly staff member but you are also greeted with some amazing fragrance. The place smells GREAT! ITS CLEAN AND ITS RAN PROFESSIONALLY. THANK YOU.

Great customer service. The best of the chain. Good job! Will use them again for sure.read more

The staff is outstanding they are really personal and are welcoming. Not to mention that they have…read morereally fair prices. In comparisons to the other facilities within the area. The times that I have requested services they address them immediately.

Westchester Self Storage has provided me with excellent service over the years. I want particularly…read morecompliment Miguel. Miguel knows this place like the back of his hand and is always very friendly and courteous. He truly cares about the customers and makes you feel welcome. In my many years of working with Westchester Self Storage, they have always answered my question/emails, and pay attention to the little details. Like for example. I rented a van today and Miguel made sure I got the one that was closest to my locker. So nice that he thinks of little things like this but it's not such a "little thing" when something like this prevents having to carry heavy boxes an extra few feet! Thanks Miguel! :-) Just one of the reasons I like this place. I'd totally recommend Westchester Self Storage and also this branch of U-Haul. Both good companies.

Great place to store your stuff! The guy…read more Great place to store your stuff. It's very clean, they play nice music which helps keep you entertained while you're organizing! Julio is the manager and he's very nice and helpful m!! In fact, all the guys that work there are nice and helpful!!

The property manager Julio is a short, irritating man who follows the tenants around and scolds…read morethem like they're children. Clearly he is one of those people who thinks because he's in management that he's so powerful. Classic short man syndrome. The other employees are wonderful and pleasant and I have never had any other issue but the property manager really needs to be taken down a peg, and it's pathetic that he has nothing better to do than to harass tenants who pay alot of money for units over nonsense. Use the storage center down the street if you're in the area. So happy I've moved out!

I have been customer of US Storage Center for a month. I am so happy with how clean the facility…read moreis. The office, my storage unit and even the bathrooms are cleaned and well maintained. The staff is very helpful which makes the process so much easier. Lizette, Marcela and David are very good at their job. They have assisted me with what I need. I'm glad I chose this facility.

The overall experience was fine but this place has a major flaw. The staff was helpful, the…read morebuilding was clean and service hours were good. The flaw was that the elevators required a code every time and there were only two elevators (of which only one went to my floor and there was no way to specify that you wanted the correct elevator). This was especially annoying because we had to make dozens of trips up/down when moving in/out because we had a lot of stuff. We only needed storage for a few months so I only ever had the discount rate.

thank you jasmine! you are "the best!"…read morei was trying to figure out how to pay my storage online, you called mr back immediately! you have the best customer service skills! not everyone gets it!! you are rated 10=+ starsit's a pleasure to do business with you & extra space storage! great job & thank you for helping me pay my storage!

Inconsistent pricing and misleading staff here has left a poor taste in my mouth. Been here not…read moreeven a year and feel like my rate has changed 3 times now. Staff can't give me honest answers on why or even a resolution to help my finances when this storage was in the budget at the start and now is basically another car payment. Oh and we got plenty of homeless sleeping in units / on site so that's awesome. Donating a lot of stuff to charity and just gonna make room in my garage since this "good deal" has become a big nightmare

I thought this would be a promising option. The month I moved in one of the elevators broke…read more.. shutdown, no repair. No customer service and was hard to get any help. Now the second and ONLY elevator is broken. They do not plan to fix it. As this was explained to me from the manager Debbie, Public Storage spent $75K to repair the first one and a new one is $150K. The second elevator is a whole other issue. I do not recommend this facility. I have used Storage in the past and has an excellent experience. This is more work than it's worth and expensive.

Run, don't walk away from this facility. The lock I bought from them malfunctioned. They sold me…read moreanother but kept a key until a locksmith could cut off the old lock. They said they were not going to enter the storage locker. When I came back, all my collectables were gone even though the lock was intact. Seems like an inside job to me. When I reported the theft to them, they really didn't care. DON'T STORE YOUR STUFF HERE IF YOU WANT TO SEE IT AGAIN.

Clean facility & super helpful employees. They had a special going on so I signed up right after I…read morewas shown the storage unit!

Went in to help a friend gather information to better locate some affordable and safe storage…read moreunits. Was assisted by the sweetest lady, Crystal. Walked us through the process and pricing. Highly recommend! Ask for Crystal for your needs and she will communicate with you through it all.