Anyone considering storing items at storquest, take my advice and don't do it…read more I have been a faithful customer for 3 yrs always paying my monthly fee on time. Before it was changed to store quest my storage was broke into 2 times but since I didn't have insurance I was S.O.L. the next month I was told I was required to pay for insurance Since then my rent for a 5x10 unit went from 110. To 155.00 The employees seem sketchy and the corp. Office ups the rent without a reason. So my advice fine another storage facility if you want to keep our stuff. ! From a dissatisfied customer Linda

The facility is always clean, the staff are very welcoming and competent, and the gate hours are…read moreconvenient for me. It's also very easy to access my unit because the elevators are large and work well, and the halls are wide. To be clear, the only reason I'm giving 4 stars instead of 5 is because it's so dang expensive. Even with that though, I would heartily recommend this place.

Best storage experience ever.Best storage manager in town.Highly recommended.Had problem with…read morelock...removed fast and efficiently.On site staff,very courteous and helpful.Easy access,and reliable.Unit was clean and safe...even at night.Thanks

WARNING. Protect your property. This place does bait n switch, after you sign contract they add…read moreall these feeswitch out notice. If you are more than 30 days late they charge you additional $200 for "auction fees" that's before the. legal 60 day auction lien fee when your payment is legally in default not to mention they increase at their discretion an additional 40% and charge you for an additional protection fee . I never received my 30 day notice of price increase and they BAMBOOZLED me. This is my personal experience. luckily I have proof and documentation of it all.

I have had a lot of storage units but this location is definitely number 1 in my book! Delicia who…read moreis the manager of the property. She is AMAZING. Kind, friendly and has great customer service skills that most companies lack! Soon as you walk in not only are you greeted by a friendly staff member but you are also greeted with some amazing fragrance. The place smells GREAT! ITS CLEAN AND ITS RAN PROFESSIONALLY. THANK YOU.

Great customer service. The best of the chain. Good job! Will use them again for sure.read more

The staff is outstanding they are really personal and are welcoming. Not to mention that they have…read morereally fair prices. In comparisons to the other facilities within the area. The times that I have requested services they address them immediately.

Westchester Self Storage has provided me with excellent service over the years. I want particularly…read morecompliment Miguel. Miguel knows this place like the back of his hand and is always very friendly and courteous. He truly cares about the customers and makes you feel welcome. In my many years of working with Westchester Self Storage, they have always answered my question/emails, and pay attention to the little details. Like for example. I rented a van today and Miguel made sure I got the one that was closest to my locker. So nice that he thinks of little things like this but it's not such a "little thing" when something like this prevents having to carry heavy boxes an extra few feet! Thanks Miguel! :-) Just one of the reasons I like this place. I'd totally recommend Westchester Self Storage and also this branch of U-Haul. Both good companies.

Great place to store your stuff! The guy…read more Great place to store your stuff. It's very clean, they play nice music which helps keep you entertained while you're organizing! Julio is the manager and he's very nice and helpful m!! In fact, all the guys that work there are nice and helpful!!

The property manager Julio is a short, irritating man who follows the tenants around and scolds…read morethem like they're children. Clearly he is one of those people who thinks because he's in management that he's so powerful. Classic short man syndrome. The other employees are wonderful and pleasant and I have never had any other issue but the property manager really needs to be taken down a peg, and it's pathetic that he has nothing better to do than to harass tenants who pay alot of money for units over nonsense. Use the storage center down the street if you're in the area. So happy I've moved out!

Fantastic experience at this great location just off the 405. Spotless units, excellent staff who…read morewas always helpful and friendly. I was almost sad to move our things out. Highly recommend them and I will refer all my real estate clients there.

This facility is new and reasonably clean, but poorly managed. I'd been a customer for nearly 1.5…read moreyears when I got a letter raising my unit rent 180%, from $44 to $123. Rate increases happen, but this was steep for a single month. The notice was dated 5/27/26, but I didn't receive it until 6/13/26, leaving me less than a month's notice. I called that day and spoke with a rep (you can never reach anyone at the actual location) who agreed the increase was excessive and said she'd request a callback. No one followed up. I called again on 6/26/26. They'd requested a "meet in the middle" rate, still too high in my opinion, and promised a response by the next day or the following Monday. It's now 7/1/26 and I still haven't heard anything. Also worth noting: during the 6/26 call, the rep told me the new customer rate for my same unit is $55. Less than half what I'm being asked to pay as a loyal customer. That's what lost me. I'll be moving my things elsewhere. It's a hassle, but worth it to not deal with this kind of treatment. I'd advise against renting here if you value your time and money.

thank you jasmine! you are "the best!"…read morei was trying to figure out how to pay my storage online, you called mr back immediately! you have the best customer service skills! not everyone gets it!! you are rated 10=+ starsit's a pleasure to do business with you & extra space storage! great job & thank you for helping me pay my storage!

Inconsistent pricing and misleading staff here has left a poor taste in my mouth. Been here not…read moreeven a year and feel like my rate has changed 3 times now. Staff can't give me honest answers on why or even a resolution to help my finances when this storage was in the budget at the start and now is basically another car payment. Oh and we got plenty of homeless sleeping in units / on site so that's awesome. Donating a lot of stuff to charity and just gonna make room in my garage since this "good deal" has become a big nightmare

Debrah is extraordinarily helpful and genuinely kind. She goes above and beyond in every way,…read morepouring her full energy and expertise into delivering the absolute best service possible.

Do not rent here! I paid for the 1st month and was denied access when I got to the building, unless…read moreI paid again on the app. I couldn't get ahold of anyone to help, so I just paid the invoice to be able to get into. Finally in the building and the elevators to the second floor are broken, and all the stairwells are locked so I couldn't even access the unit I paid twice for now.