Star 5 | A1 | True Professionals…read more "It's not how you start, it's how you finish." And Baker Home Energy absolutely finished strong. From my initial call to being connected with a home energy consultant, the team at Baker Home Energy was helpful, responsive, and professional. The process was smooth right from the beginning. Once I connected with my consultant, Cameron, things truly became spectacular. I had multiple questions and requested several different quotes to explore my options, and Cameron handled everything with patience, clarity, and speed. Every question was answered thoroughly, and each quote was provided promptly without hesitation. Although I didn't move forward with signing a contract due to timing on my end, the experience left a strong impression. When the time is right, I fully intend to work with Baker Home Energy because I know they'll be ready to do business. -C.S.H II

We have had nothing but problems with this company; between the batteries not working, no…read morecommunication between people, and horrible costs. There has been nothing but issues with this company from the beginning. I would not recommend this business at all.

Review Update: After…read moremy initial review, Eric (the sales rep) and Matt (the owner) of Sunline personally reached out to me and was apologetic about the situation. They sent Travis out promptly, who is their electrician where he found that the issue was resolved by replacing a faulty 40-amp breaker that was intermittently providing the necessary voltage, even though measurements initially appear correct. While the breaker issue caused real inconvenience and unexpected costs on my end, the owner was responsive and showed willingness to smooth things over to work toward a resolution. I also want to highlight that the panel upgrade and solar/battery installation itself was clean and well done. The workmanship that Eddie, Manny, Christian and Jamie performed had overall met my expectations, and once the issue was identified, Sunline did step in to correct it. No project is perfect, but how a company responds when problems arise matters a lot. In this case, Sunline's owner and Eric was engaged, responsive, and made a sincere effort to make things right. As an engineer, and after witnessing the symptoms and corrective actions firsthand, I believe the breaker issue was likely a manufacturing defect, and it was unfortunate that it occurred during the holidays. That said, based on how Sunline handled the situation, the overall quality of their work, and the value they offer, I would recommend them and plan to continue using them for future needs.

Made an appointment with Matt to have someone come out and give us an estimate for roof…read morereplacement, was told Carlos would be here Monday morning at 10am and would text right before he got here. No call no show. Contacted him to ask what happened, stated the appointment never went to Carlos, he's sorry. I said okay things happen, what next? Matt stated he has satellite pictures of the house and would send over some estimates......a week later we're still waiting. Decided to go with another company. ps, Nice try. Since you failed to post the follow up email you wrote after I sent that, I'll do it for you...

Our solar installation went as planned. We're grateful for their professionalism and thoroughness.read more

It's been 7 years and my @StellarSolar system is still producing power and saving me money every…read moreday. If you're looking to go solar and cut your electric bill, give Stellar Solar a call!

I just got my solar installed by Aloha Solar Power, and I am absolutely over the moon with their…read morecustomer service. I have to say, I can be a very particular person; I want things done a certain way, specifically when it comes to aesthetics. I really like things to blend in, so when I saw them installing the mounts, I quickly asked Gilberto if we could paint them to match. Without hesitation, he said, "Of course we can," and got it done immediately. What they did next was truly over the top. The team noticed some parts of my roof needed quick maintenance and, without me even asking, they fixed them! They even painted a roof vent that wasn't related to the solar panels just so everything would match perfectly. Kasha and Gilberto did an amazing job, but their customer service is what has me recommending this company to everyone. Even the owner, Gabe, really impressed me. I am so glad I went with them. Thank you, team--this was hands down the BEST VALUE out there!

Gabe came recommended from another solar company that did not service residential customers (only…read morebusinesses), and was pleasantly surprised at the responsiveness, attention to detail, clear communications and explanations, and above all else professionalism and courtesy. In the sea of many solar companies who are just trying to turn out installs, Gabe took the time to share his experience, knowledge, and advice. This is a rare situation and one that warrants this write-up. Do yourself a favor before booking any solar company, check the reviews. Many negative complaints stem from the lack of follow-up or follow-thru with commitments after the sale. Getting the panels installed isn't the issue. The issue is getting them services afterwards. For the value, Aloha Solar Power is by far, the best choice for my panels.

Couldn't be more pleased with Palomar Solar and their service. I was in a difficult situation with…read morea previous solar company and the folks at Palomar fixed their mistakes and got my system up and running. From the front office staff, owners, and contractors on site, each person I encountered was kind and professional. Definitely recommend Palomar Solar to anyone looking for solar systems.

I had a new solar + battery system installed along with a new roof. The quote was competitive with…read more4 or 5 others I solicited. I ultimately decided to go with Palomar due to a the price being offered along with all of their work, including the roof, being in-house. They also outlined some of the smaller options that went into picking a solar system which other vendors did not mention. This is to say that some of the other quotes appeared cheaper at first, but I would have either ended up paying extra half-way through the project, or not gotten all of the capability I expected. The roof looks great, the roofers and solar installers were professional, checked in with me daily, and did a thorough job cleaning the job site each day. I appreciated this since we have dogs and a small child. The project was completed ahead of schedule. Our solar system has been operating for about a month, I have had zero problems. Overall, a very professional operation which produced a great finished product.

We had a full HVAC installation that included removing the old units, relocating the new units from…read morethe garage to the attic, moving the thermostat, installing all new ductwork, and cleaning and replacing all vents. It was a Big job, and I must say the West Coast team did an excellent job. Communication was great throughout, and the entire team was a pleasure to work with. We had a couple of other companies provide quotes, and West Coast beat them all! They were reliable, professional, and affordable. The installation went smooth and passed all inspections with flying colors! Thank you to the West Coast Team for the Great service!

Uriel Blancas is the HVAC tech who did the spring maintenance re-check today and he did an…read moreexemplary job. 10/10, FIVE STARS IN ALL ASPECTS. TIMELY- Uriel called 30 min before his arrival and then, arrived at the stated time. This is particularly helpful so I can move my bunny to another room with all of his belongings. ATTENTION TO DETAIL - I saw him place a protective cloth down on the floor before he placed the ladder and tools down. I also noticed there was a bottle of cleaner with his supplies. He cleaned the inside vents as well as the compressor on the roof. He also tied off a loose wire/when checking the air handler in the ceiling. KNOWLEDGEABLE and THROROUGH - Uriel did a complete system check and then, he sat down with me to explain what was done and why. He addressed the concerns I had about some of the prior readings in terms that I could understand and shared tips that will help ensure my system runs at its most efficient. Example: A higher MERV doesn't always mean "better" and can actually restrict the airflow. He said that for my particular system I should use a MERV10 filter and change it every 3 months. He changed my filters and then, left me with two spares to use before the fall check comes. FRIENDLY - In the course of chatting with Uriel, it came up that I might benefit from having more filtered air coming into my condo. He made a recommendation for a part that would replace the standalone room air purifier I currently use. He placed this info into the after-visit summary so I can "research it and see if it fits with my needs and finances." There was zero pressure to make a purchase on the spot. And while this next item has nothing to do with the knowledge or ability of an HVAC tech, I greatly appreciate that he did NOT smell like cigarette / e-cigarette smoke or strong cologne as I have a bunny and people in my family have asthma. Thank you, Uriel, for a job well done.

We contacted G C Electric Solar to install solar panels on our newly purchased home. The owner,…read moreSepehr, was very responsive and helpful over text. Even though we didn't know our electric bill due to just moving in, he was able to give us a great estimate and provided reasoning why. They performed a virtual inspection Us, being paranoid, requested to add some additional panels to the system after we signed the contract. Sepehr was gracious and accommodating, and was able to make the changes for us even with the tight NEM 2.0 deadlines approaching. The install was smooth and took just a single day, and the quality of work is impeccable! Even after the install, he followed up and made sure that we were well taken care of. In fact, his original recommendation was more than enough, and there was no need for our changes. His wealth of experience and responsiveness was reassuring, especially to an industry I was not familiar with. Sepehr and G C Electric Solar get my highest recommendations.

I used GC Electric Solar for my solar and battery system installation on my single family home. The…read moreway my roof was configured limited the number of panels and how the panels could be oriented, however upon arrival the GCE installers were able to quickly reassess and change the design a bit to compensate for the roof penetration locations. The installation took one day, with provisioning taking a bit longer. Francis at GCE was understanding of the problems I was having with the Credit Union financing the deal, which resulted in a few delayed payments. GCE could have charged me late payment fees but they did not which I do appreciate. There were some delays in the installation timetable, which pushed the initial system in-service date into mid February, however looking back at the calendar there were a few compounding difficulties that were not the fault of GCE. I think the communication between GCE and myself could have been improved a bit, however the quality of the work I think makes up for it. I would work with them in the future for expanding my system or adding additional battery storage.

Ali Ibrahim was great to work with. He was very professional, efficient, and easy to deal with from…read morestart to finish. He explained everything clearly and made the whole process simple without any pressure. Anytime I had a question, he responded quickly and made sure I understood all my options. What I liked most is that he was straightforward and honest. You can tell he knows what he's doing and really cares about helping his clients. Everything was handled smoothly and on time. If you're thinking about going solar, I definitely recommend reaching out to Ali and his team. He made the whole experience easy and simple.

As a 20 year sales and service professional, this company gets 1 star from me for their poor…read morecustomer service. As someone who relies on word-of-mouth reputation and customer service for my own personal business, this company fails across the board. 1) We had an issue with our solar panels so we called Solar Tech first thing in the morning. The phone operator told us we would get a call back from one of the techs later on that day. FIVE days went by before we even got a response back, and it was in the form of a text message asking us what problems we were having. If a customer is calling you for help, the last thing you should do is make them wait almost a week to get a response, and then have them explain to you what is wrong over text. Very poor professionalism. STRIKE 1. 2) The tech told us the next available appointment was 1 full week away, so not only did we wait FIVE full days for a text response, but we had to wait another full week for any resolution of service. STRIKE 2 3) The day of our appointment, thankfully, we had the first appointment of the day scheduled as we had a very busy day with other obligations so we were hoping to have everything completed by mid morning. After about 4 hours of the company no-show/no-call/no-text, we decided to call the company to find out the status of our appointment. We got a voicemail instead of someone live, so we left a message. A few hours later we finally got a call back saying someone will show up later that day. And they did finally show up at the very end of the workday. STRIKE 3 This was a very VERY disappointing experience. From poor follow up, poor customer service, and just a poor company all around. For someone like me, my sales/service business relies heavy on customer service. I've provided 1000s of recommendations and referrals of vendors for roofing, plumbing, solar, electrical work and more over the last 20 years, and i can say that I will never recommend this company as their lack of customer service would reflect very poorly on me and my business. The last thing I would ever want to do is upset a client or customer as they are the backbone of any business.

Oscar and his crew were great! Highly recommend, they were quick and responsive every step of the…read moreway. Their prices are very fair and they deliver quality service. They installed a tesla charger for me in a very complicated area/ground but they pulled it off.

Oscar helped me get a great back up battery for my solar system. Highly recommend them.read more

This is for those looking for a most excellent solar company that can do it all and do it in an…read moreabove and beyond way. It's also for those that desire a review/reflection well after install and activation. My project included: 18 panels, new power panel, new roof (they oversaw and managed it all). My system was operational January 2024. There's a ton of positive to say about Solar Symphony and Billy Pierce (rep I worked with). Here's some highlights that mattered to me: - Billy Pierce is truly a genuine great person and equally an attentive, hard working, meticulous professional. Ask for him if you decide to go with Solar Symphony. You won't regret it. - The cost was very reasonable. They were not the lowest cost, not the highest cost, but instead were very fair and competitive and there was no crap cost or or other unexpected surprise cost, and no goofy excuses for not meeting estimates or expectations throughout the project. If something extra needed to be done it was very clear and made perfect logical sense. - Solar Symphony oversaw all permits, applications, interactions with SDGE, and all scheduling for everything: inspections, installs, meetings, system design; the whole gamut, and provided excellent regular updates from Billy and more so the project manager overseeing the project. - Very Important: When something seemed off, or quality issue, or timing, or any irritation occurred, which is reasonably normal for all projects, especially the size of mine, Solar Symphony was all over it and very happy to step right in to bring order, correction, or reasonable accommodation to the situation. Billy was sooo good for this. One example was with the roofing company they work with/recommended not cleaning up scrap metal and nails as well as I would have desired. Billy put in a call and the roofing folks were out there to make correction. By the way, the roofing company was really excellent too; I went with Protecta Roofing. - I paid one company, which was so nice; Solar Symphony was only company I paid, as they coordinated and handled billing/invoicing for their work, roofing, electrical panel upgrade...all of it. Again, so, so nice! I like to keep it simple and work with one company if possible. - Solar Symphony ensured I was clear on and able to easily identify my available tax credits, which was huge. - Post system activation: awesome follow-up from Billy and team to ensure expectations were met, or exceeded in many cases, and that I understood how to activate and monitor via the Enphase phone app, which is easy and convenient. The system has been meeting power production expectations and humming along just as described from the pre-sale discussions. So nice to be on perfectly working solar! I hope this is helpful, as I could truly go on about the great service and system performance but I need to go eat dinner...lol. Good luck and do yourself a solid and closely consider the info I've provided.

I cannot recommend this company. While they installed my system in 2018, and it was a very good…read moreexperience I am not sure what happened since. Now I need service for an issue and the phone lines are jammed, they don't return calls or email to their service dept. and it's been weeks since I can get help on an issue with my system. When they do call they don't have the answers needed to set up a service call and are trying to overcharge ($1400 to install a less then $200 part). Service center calls are not answered in Escondido but in Mexico. I would suggest find a local company who can help when you have issues.