1. Caliber Collision

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Signal Hill, CA

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Caliber Collision

4.7 (226 reviews)
Closed • 7:30 am - 5:30 pm
Updated 1 month ago

Services - Caliber Collision

Bumper repair

Auto frame testing

Rear-end damage

Caliber Collision Photos

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Recommended Reviews - Caliber Collision

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Reviews With Photos

Valerie V.

Dealing with anything car related is never fun. Elmer was absolutely fantastic from beginning to end. Thank you so much for all your help, I will definitely be recommending to friends and family!

Yvonne L.

After only a week of having my vehicle back, it sadly got hit again. I immediately called Caliber to get it repaired and once again Elmer, Fortune and the team were amazing. They provided excellent service and made a stressful situation much easier to deal with. I really appreciate their professionalism and how well they take care of their customers. Thank you again!

Before my car was hit by a drunk driver
Gina H.

This place is awesome from their experience to the exceptional customer service. They kept me updated on the status of my car weekly and even picked me up when my car was ready. I was so pleased when i received a text saying that my car was ready two weeks earlier than the date promised. Everyone I spoke to treated me with respect and appreciation. I had an amazing experience here and I'm sure you will as well. Please be sure to ask for Elmer. He (along with everyone else) will take care of you like family.

Side damage
Gris P.

I was side swiped by a rig and came here as an insurance recommendation. I was seriously impressed with the transparency of the service and parts. I was more impressed with the time it took to complete the service, the communication, and the final result. Had my baby back in 7 business days. Elmer, my advisor, was great from start to finish. Thanks, caliber collision signal hill

Bumper cover (plastic part) was replaced, area around damage painted and cleaned.  Good Job

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5 months ago

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11 months ago

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5 months ago

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8 months ago

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5 months ago

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5 months ago

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8 months ago

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5 months ago

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1 year ago

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1 year ago

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6 months ago

Stopped in to get a falling, under-engine splash guard tacked up. Finished in 10 minutes. No charge!! David is the best!

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7 months ago

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1 year ago

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11 months ago

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6 months ago

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2 years ago

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2 years ago

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1 year ago

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6 months ago

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7 months ago

Elmer helped fix my car. Great service! Would recommend anybody to go to this location to see him.

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2 years ago

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7 months ago

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7 months ago

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1 year ago

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1 year ago

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2 years ago

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1 year ago

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1 year ago

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2 years ago

Elmer and the staff at Caliber updated me timely on the status of my car and made the process easy and stress free.

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2 years ago

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11 months ago

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11 months ago

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1 year ago

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1 year ago

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1 year ago

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3 years ago

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2 years ago

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1 year ago

caliber collision on Walnut has helped me with auto body work a couple of times. Excellent and professional service. I recommend this dhop!

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Page 1 of 6

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Review Highlights - Caliber Collision

“Angel explained the required work in detail and went above and beyond to provide amazing customer service.”

Mentioned in 48 reviews

Read more highlights

You might also consider

Long Beach Collision Center - Repairs completed. Back on the road looking better than ever.

Long Beach Collision Center

(376 reviews)

I hope you never need an auto body shop. But if you do (accidents happen), I would certainly…read morerecommend Francisco, Luis, and Long Beach Collision Center. I brought my Miata in because the front bumper was a bit distorted and showed signs of a messy repair from some time in the past. Luis carefully inspected the car, gave his opinion about the needed repairs, explained why some possible options were not good ones, and wrote up an estimate. I was consistently impressed with Luis's earnest personality and his willingness to take time with me to get things done right. I sat at his desk as he called around to ensure that we could get the correct OEM bumper for the car. During the course of the repair, Luis called to explain two necessary delays. Once, a part he planned on salavaging could not be salvaged, so he needed to order a part. On the second occasion, he discovered he needed a proprietary fastener from Mazda to ensure that my bumper stayed tightly attached. Although no one likes waiting for their car to be fixed, I appreciated his efforts to keep me informed and to provide me the best possible repair. Then, the car was ready. The surface was smooth and glossy and the paint match was about as good as I could ask for (there's always a slight difference between plastic bumpers and metal fenders). The rest of the car also received a good wash before they returned it to me. No one likes to spend money on repairs, and paint work is just inherently expensive. Still, if you have to spend the money, you might as well get it done right. I certainly recommend Long Beach Collision Center.

I got my car back today and it looks perfect! You can't tell I was in an accident. The staff is…read moregreat. Very polite service. I would definitely go back if I needed more work done.

Bumper Buddies

Bumper Buddies

(626 reviews)

Eddie showed up early and on time and after his work was done it looked brand new. It wasn't just a…read morepaint job it was top notch.

This photo was what I submitted when requesting a mobile repair quote, and the damage is centered…read moreon the reflector itself, along with dents above and below it. The repair quote I received did not specifically exclude the reflector repair, and it included a charge for "additional materials." Because of that, I reasonably believed the visible reflector damage was included as part of the repair. When I called the office before making the appointment, they didn't tell me that the reflector itself will not be fixed. When the technician arrived, he informed me that they could only repair the dents above and below the reflector, and that the damaged reflector itself was not included. When I called Bumper Buddies for clarification, I was told that because I, as the customer, did not specifically request reflector repair, it was not included in the quote even though the dents directly above and below the reflector were included. As a customer, I relied on professionals' expertise to evaluate the photos and provide an accurate estimate. If a major visible part of the damage was not included, that should have been communicated with the customer or clearly stated in the quote rather than assumed to be excluded. It's not unreasonable for customer to expect the communication of "hey, I see your reflector was also damaged, but we cannot fix the reflector itself, but we can fix the dent above and below it". The repair quote may have matched their internal interpretation of the estimate, but it did not match a customer's reasonable expectation based on the photos submitted. During my follow-up call with Nick, he repeatedly stated that it's a "communication error" and the quote did not include reflector replacement because I had not specifically requested it. That explanation raised even more concerns for me. As a customer, I relied on their expertise to identify and quote the visible damage shown in the photos. I should not be expected to name every individual damaged part or anticipate every technical detail in order to receive an accurate quote. If I had the professional knowledge to identify every repair item myself, I likely would not have needed their service in the first place. That is exactly why I turned to them for an estimate. Based on this experience, I would not feel confident on any future estimates from them unless every single item is spelled out in writing beforehand.

Craftsman Collision USA - Make sure you send us the right photos when requesting an estimate.

Craftsman Collision USA

(400 reviews)

Craftsman Collision demonstrates outstanding customer service, communication and repair work…read morequality. Specifically, Angie contacted me within minutes of ending my call with AllState. Angie was professional and patient trying to fit me in for an estimate during the week. When I arrived for the estimate, Angie greeted me immediately. Without delay, Clay met with me to inspect the damages. I was pleasantly surprised with the cost. Clay also took time to go over the repair process so I had a better understanding of how long the repair would take. Prior to scheduling the repairs, Angie texted me the information on Enterprise Rental. When I returned for the repairs, Clay checked me in and made sure I retrieved any personal belongings I would need. They also sent periodic text updates during the process. Our vehicle was repaired ahead of schedule, and the team made it look like new again. Specifically, I was pleasantly surprised that Clay also had the headlights polished. Angie also conducted a final walkthrough and suggested I return if any issues occur. As a result, I highly recommend Craftsman Collision, and I greatly appreciate the professionalism by Angie and Clay!

This is my first experience with Craftsman and I'm honestly not sure how to feel. On one hand, the…read morefinished product looks absolutely immaculate. I would never be able to tell that someone hit my car, dented it, and scratched it while parked. But on the other hand, I was expecting to get my vehicle back within, I would say, 3 to 5 days, and ended up getting delayed by a little over 2 weeks. Luckily, I'm in a position where I freelance and work from home, so that wasn't too much of an issue, although it still was with errands and such. But a lot of people need to commute, and 2 weeks is a long time to pay for a rental car. I decided against that since even with a discount, it would still be a lot for a rental. So just keep in mind that they do good work, but I do feel that it was quite slow, most likely because, unfortunately, it's a mega service center for insurance companies, so a lot of people get referred here, and so there's a lot of people in the queue in front of you. That said, considering how many people were in the queue in front of me when they were finished with my car, I was impressed with the attention to detail. I didn't feel like I was skimmed over for probably the next 10 people next in the queue. Funnily enough, while this is happening, and other family member's car had an issue where the air conditioning broke. They took it into Pet Boys and got it back faster than I got my car back, but were much less satisfied with the service than I was with Craftsman. So another thing is, as long as the part is still being made, I have a lifetime warranty on the parts and service and paint and everything that was conducted. So that's huge. It almost makes it worth the 2-week wait. I just would have appreciated a bit better communication on why the delays were happening rather than, hey, it looks like it's going to be delayed. Is it delayed because there's a lot of people in front of me? Is it delayed because they're waiting on a part to ship? Because there was multiple delays, and although there's not really much I can do about that, I think you should give the customer a more detailed response explaining why an error has occurred rather than just saying there was an error. The error being the delay. So just know that Craftsman will do a great job, but you might be waiting half a month for your vehicle back.

Caliber Collision - bodyshops - Updated October 2026

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