scraped front end, new car. I was very concerned about paint match. mike from bumper buddies spent 3 hours and the car is looking brand new. Body shops wanted the car for 4 days and double the cost. Dings, dents, and scrapes, BB saved me time and money and did a pertfect job. Shout out to Mike the tech, he is an artist. Randy W read more

This photo was what I submitted when requesting a mobile repair quote, and the damage is centered on the reflector itself, along with dents above and below it. The repair quote I received did not specifically exclude the reflector repair, and it included a charge for "additional materials." Because of that, I reasonably believed the visible reflector damage was included as part of the repair. When I called the office before making the appointment, they didn't tell me that the reflector itself will not be fixed. When the technician arrived, he informed me that they could only repair the dents above and below the reflector, and that the damaged reflector itself was not included. When I called Bumper Buddies for clarification, I was told that because I, as the customer, did not specifically request reflector repair, it was not included in the quote even though the dents directly above and below the reflector were included. As a customer, I relied on professionals' expertise to evaluate the photos and provide an accurate estimate. If a major visible part of the damage was not included, that should have been communicated with the customer or clearly stated in the quote rather than assumed to be excluded. It's not unreasonable for customer to expect the communication of "hey, I see your reflector was also damaged, but we cannot fix the reflector itself, but we can fix the dent above and below it". The repair quote may have matched their internal interpretation of the estimate, but it did not match a customer's reasonable expectation based on the photos submitted. During my follow-up call with Nick, he repeatedly stated that it's a "communication error" and the quote did not include reflector replacement because I had not specifically requested it. That explanation raised even more concerns for me. As a customer, I relied on their expertise to identify and quote the visible damage shown in the photos. I should not be expected to name every individual damaged part or anticipate every technical detail in order to receive an accurate quote. If I had the professional knowledge to identify every repair item myself, I likely would not have needed their service in the first place. That is exactly why I turned to them for an estimate. Based on this experience, I would not feel confident on any future estimates from them unless every single item is spelled out in writing beforehand. read more

Bumper Buddies - Body Shops Near Me - Anaheim, California

Unfortunately I will have to leave my review here. Called their 888 number few days ago. Went through the whole online process of getting a quote.. submitted my pics and details. NO RESPONSE, then the following day I called them. Talked to an agent that said my request will be forwarded to a technician and they will get back to me by text with a quote. It's been 3 days and still NO RESPONSE. If there is a way to lose business and show no interest in gaining new clients. This is the way. Extremely poor service and slow response time. I will be looking to give my business elsewhere. I am looking for dent repair on my back bumper. Very simple, I need a quote but unfortunately they can't even do that and make potential new customers wait with no response. That's how to you lose customers. read more

I scheduled an appointment 1 week ago, to have a small dent removed. I received a phone call less than 45 minutes from my appointment telling me that because today was a holiday the technician would not be working today. read more

Great experience from start to finish. Requested a quote online and got one within minutes. Followed up with a few minor questions and booked an appointment for the following week. Communication throughout was professional and pressure free. On the day of the appointment, I had a 12pm-2pm window, and at 12:30pm I got a text that the technician, Dave, was en route. Dave arrived less than 10 minutes later. He was a total pro; he took the time to explain the process and even managed to use the street in lieu of a driveway or garage (I didn't have access to either). In less than three hours, Dave repaired years' worth of NYC and LA street parking damage and restored the bumper to factory fresh. A huge shout to Dave and the BB team. read more

Bumper Buddies - Pre-repair (aka 10 plus years of NYC and LA street parking) - Body Shops Near Me - Anaheim, California

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Great service. Excellent work. They take care of their customers. You will be in good hands. Sam does the best work ! read more

I had a rim with curb rash that I was looking to repair. Found bumper buddies and read all their reviews and figured this was a good company to go with. Scheduled an appointment for 10am a couple days out. When that day came, the technician called first thing that morning having to reschedule for 4pm. 4pm came and went and no phone call. We texted and called asking for an update and nothing. Finally the tech called and said he was 20min out, but didn't show up for another hour. When he finally got here it was 6:30pm and it gets dark in an hour. He did the work and when we went to pay him he tried to bully us into paying venmo instead of an invoice with a link to pay. After it was paid and they had left my husband and I looked at it with a flashlight and noticed how TERRIBLE of a job they did. And the icing on the cake - THEY USED THE WRONG COLOR PAINT! They used a metallic black paint with sparkles and my rims are clearly gloss black. Upon a closer look in the daylight we noticed the over spray all over my rim and tire, roughness all over the rim, dents and even areas with no paint at all. We contacted the company and spoke with the owner who assured us that he agreed it was a bad job and they would take care of it. The tech rescheduled for a day later but again at 5pm. He showed up an hour and a half late AGAIN and was working in the dark AGAIN. He re did the rim and left all sorts of imperfections along with his trash in my yard. I now have a foot long scratch across my rim, dents in it, scuffs all down the spokes (when the damage was on the lip next to the tire), bare spots down to the metal with no paint and you can still see the sparkles from the first time. We contacted the company via text, phone call, left a voicemail on the owners phone, email with photos and NOTHING. All we want at this point is a refund. We are not asking for the rim to be replaced even though now I have to do so out my own pocket since this company destroyed it. I will never utilize this company again nor would I recommend it after the experience we have had. As a business owner myself I'm appalled at how this situation has been handled and will now be reversing the charges to my card. read more

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What can I say...Bumper Buddies gives the *BEST* service and excellent results with their repairs. Dave O. was professional and his skill performing the job on my 2003 Lexus LX470 bumper covers was exceptional! Need you bumpers done, contact them! You won't be disappointed. read more

Sam is the man! Bumper buddies saved me! And provides such quality service they came to my office so I didn't even have to go to a body shop and lose a day of work it was awesome. It looks as good as new I'd recommend bumper buddies to everyone read more

Great service, great technician, great smile on customer face :) The work was flawless and Sam was the one repairing my car, definitely recommend him!!! Price was fair and i even get a cash discount. Don't hesitate to call for a quote estimate it is free read more

I'm truly happy I was able to find Bumper buddies, Luis did an amazing job! I would definitely recommend his work to anyone wanting to pack out of pocket instead of going through your insurance. read more

Bumper Buddies technician John did an excellent job on my truck tomorrow, he was very professional, meticulous with his work, organized, and cleaned up after his work. I highly recommend using Bumper Buddies! read more

I can't say enough about how happy I am with the work Mike did on my bumper. I have a bright orange fiat. It's a very difficult color to match but he did a great job. Unfortunately, I didn't take any "before" pictures. I found Mike working in my sister's neighborhood as I was walking her dog. I asked him to give me an estimate. He was about half of what a local body shop wanted. They wanted to keep the car for 3 days. Mike got it done in 1 day in my driveway. I'm a very happy customer and highly recommend Bumperbuddies. read more

Flexible with your schedule. Customer service was great. Repair was like new. Very professional. Ronald was great!

Great experience. Very easy to setup appointment. Communication was a breeze. Mike did a fantastic job fixing the bumper damage from license plate screws. The only knock I have is using the customers outlet for power. Should be using a generator for their tools. Out the door $625 for the service. Tesla model 3. read more

Bumper Buddies - Tesla bumper repair - Body Shops Near Me - Anaheim, California

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All I can say is WOW. Sam reached out within an hour (maybe less) of me submitting photos (on a Saturday no less) with a very fair quote. They were able to schedule our service for two days later at our home which was incredibly convenient. The technician, Mike, was communicative, professional, and extremely skilled. There is zero evidence of any scratch on our car after the service and the paint matches perfectly. He was done quickly and left nothing behind. There are not enough good things to say, I highly recommend Bumper Buddies! read more

I had Edgar resolve a few bumper issues in the front and rear of my pearl white BMW. He did an excellent job. He was very responsive, professional, stayed on budget, and resolved all issues Expeditiously. I could not be happier with the quality of his work and the tlc provided. Great job, and very well done. read more

Amazing work . Thank you for your help. Great customer service and quick response times.

Great job on fixing the dent and deep scratches on my Prius! Price is reasonable and a lot cheaper than body shops.

If you're looking for quality work and an honest company... LOOK ELSEWHERE. It's one thing that Bumper Buddies did crappy work on my car but they've made the situation a hundred times worse by completely ignoring an unhappy customer. The owner was sent pictures and video of the PDR work done to my car over a month ago and I have since been strung along by them with no resolution and no acknowledgement of the issue whatsoever. I also sent the same pictures to other PDR specialists in the area and was told the work Bumper Buddies did on my car was "30 minutes of shoddy work" and "they sent a beginner over to practice on your car." Given how this company pushes that customer service is a top priority and guarantee their work for 3 years on their website, I find this company to be incredibly disingenuous and would never recommend them to anyone read more

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I got jacked $180. The couldn't finish the job on my hood. The dude was slick af. No confidence but assured me he wouldn't charge me if he couldn't do it. He fixed a diff corner and still charged me for the same price. Beware. Crook. read more

When a dolly that was not properly secured fell off a Pebble Spring Water truck and hit my new Toyota 4-Runner making a good size dent in the bumper I was very frustrated. I wanted an affordable solution and Bumper Buddies solved my problem. David, the field technician, was professional and talented. From start to finish in less than 2 hours. The dent is completely removed and the paint was matched perfectly. I'm delighted with the workmanship and quality and the price was affordable. I'd recommend them without reservation. read more

I am very impressed with the work Louis did on my back fender. Not only was he prompt and communicative, he was also one quarter of the price of a very inexpensive repair shop I found. I think the fact that he is mobil means there's no overhead and therefore his price is much more reasonable. And it was done in a few hours instead of a few days! The paint job was very professional looking as well. It looks amazing!Thank you, Louis! read more

Bumper Buddies - After with a perfect paint job! - Body Shops Near Me - Anaheim, California

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Joel S did a fantastic job with my car! He performed a dentless repair and spent about an hour and a half making sure every detail was perfect. His attention to detail and dedication really showed in the flawless results.I'm completely satisfied and highly recommend Bumper Buddies for anyone looking for top-quality work and true professionalism. read more

Fix both my Mercedes GT and BMW XM. Did a great job on both and the tech name is Mike and he is a pro Definitely highly recommended read more

Got the bumper repainted and couldn't be happier with the results. The color match is spot on, the finish is flawless, and you'd never know it had been damaged in the first place. They were professional, quick, and kept me updated throughout the process. Pricing was fair, and the attention to detail really shows. If you need paint work done right the first time, I highly recommend them! read more

Bumper Buddies - Body Shops Near Me - Anaheim, California

Bumper Buddies to the rescue. After a truck with a ladder backed into my car and left two welts I immediately contacted an old friend who runs OC Dents and I guess we are not that good of friends because he wanted to charge me $780! So I looked on Yelp and found BB. Joel came over, gave me his honest best/worst case scenario and did a fantastic job. Super nice and fair price. Thanks again! read more

David G from Bumper Buddies did a wonderful job fixing my bumper. He was extremely fast, professional, and the results look amazing. Honestly, he's like a magician - my bumper looks brand new again. I'm in love. Highly recommend! read more

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Unreliable work. I trusted them with my car and I had to pay twice to fix it. I used to take my car to a body shop that I trusted but I thought this will be more convenient even though they charged almost twice. If you have a crappy car and lots of money to donate this is your company. Do yourself a favor and take your car to a body shop you trust. read more

Mike is the best, professional, patient, and had great attention to details. We had a relative complicates case and unfortunate weather, and he made sure we are happy with the results. read more

A+ service by Luis. Professional, fast, with superb results. Total 4 hours. Pictures speak for themselves. 5 stars. read more

Bumper Buddies - Pre - Body Shops Near Me - Anaheim, California

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Unfortunately, I needed bumper buddies to come to the rescue once again. I still did my due diligence and shopped around. They were priced fair (final price came in lower than initial estimate). Yet again, they nailed it ! Sam was great and knowledgeable with over 30 years experience. he even taught me some things i could do myself for other aspects of my car. They also gave me 3 year warranty on their work and will come back FOR FREE if anything needs to be touched up. THANK YOU SAM & THANK YOU BUMPER BUDDIES read more

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I sent my dent to multiple companies on yelp. A number of them said they could not repair the damage due to the nature and location of the dent stating that the metal had been stretched. Bumper buddies said no problem we can fix that. Joel came out and fixed it in an hour and it's PERFECT!!! I would 100% recommend them to anyone. read more

Making an appointment was fast as it can be done through the phone/text/yelp. Since they are a mobile repair shop. Sam came out and did an excellent job in repairing the rear bumper. It's looks and feels like it came from the dealer all brand new. He was very efficient and thorough. Any screw,clip, or clamp that he removed he made sure to put it all in the correct place and double checked his work. 5/5 IF I have any other bumper related issues in the future I'll make an appointment with them. read more

This is one of the most reliable, professional businesses I have ever had the pleasure of dealing with!! From start to beautiful finish!! From quality to pricing to reliability they were amazing! There was great communication every step of the way! And when the work was done Mike was on time (early in fact!), ready to do the job and it came out fabulous!! I can't even tell it ever had damage in the first place! I could tell that the quality of the job was important to him and he didn't cut any corners. He was so kind and professional and I still can't believe how the car looks brand new!!! At the end he even said I could call if anything comes up and they will take care of it!! So they stand behind their incredible work too. Very fair price for such a professional job. Thank you Mike and team!! I will recommend to everyone I know!!! 100 stars!!!!! read more

Setting up the appointment was quick and easy. My technician Luis was great. Super nice guy and he did an amazing job. I definitely feel the quality was well worth the price for my fix. Very happy with the result. Thanks again, Luis! read more

Bumper Buddies - Before - Body Shops Near Me - Anaheim, California

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Simply amazing work! The technician, Dave showed up on time, and was extremely professional and pleasant. The work itself was impeccable, matching everything perfectly. The price was about 1/4 of what a body shop would've charged, and was done in about three hours time without even having to leave my home. I would recommend Bumper Buddies to anybody! read more

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The price i paid to their service was not cheap enough to not get my bumper job done by a body shop.. their price was 20% cheaper than an actual body shop.. but in the end, the service they did was very very bad. My bumper was painted under a tree and tree leafs were sticked, there was millions of air bubbles on it.. they promised to wet sand it.. now they are saying i signed the papers and they would not do it.. read more

Bumper Buddies - Air bubbles - Body Shops Near Me - Anaheim, California

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I had a pretty bad bumper accident and thought for sure I'd need a whole new one. Luis came through with prompt service, great communication, and incredible skill. He fixed it quickly and saved me from a costly replacement. Couldn't be happier with the results--highly recommend! read more

Amazing communication, quality, and value. My car's bumper had a bad scrape from several years back and needed some TLC. Reached out to Bumper Buddies and they were very upfront with their communication. Mike came over to my house on time and did some sort of magical art on the bumper. Color matching was superb and it looks brand new again. Highly recommend bumper buddies for any paint work! Amazing job. read more

Bumper Buddies - Before photo. The scratched were pretty deep too. - Body Shops Near Me - Anaheim, California

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