After having one body shop who acted like they didn't want anything to do with my car, and then the dealer who couldn't communicate, I ended up at Caliber Collision in Palmdale for my insurance covered repair. Steve at Caliber was so helpful. After dealing with two places that were not and already 3 weeks in a rental car and nothing getting done to fix our vehicle, it was like a weight was lifted off of my shoulders. Steve dealt with the insurance, got everything approved and got the car feeling brand new. And he is either just a great salesman, or he genuinely cared, because that's how it felt. We felt so blessed to have gone there. I will definitely be calling Caliber first next time. God bless you guys! read more

Referred my neighbor To Caliber because they are BMW certified. the repairs and communication went great . Thank you

This is a wonderful family friendly auto repair company. My husband and I came here with our toddlers to get a repair as claimants. It's nice on the inside, super clean, quiet, spacious and modern farmhouse decor. They had toys, books and a toddler table. My kids were so pumped. We read stories and played while my husband handled business. The owner was amazing, his energy was warm and welcoming. He brought snacks out for our kids and gave them popcorn from an on site popcorn maker. The owner was very thorough with explanation. I will update on quality of auto services after our car is returned. read more

Second time I bring in the same car- different accident - December 2022 My car was crashed and brought it in for repair. Once work was done, they failed to put the license plate bracket and license plate back on the car. Unfortunately did not realize it until I received a ticket for no front plate. I reached out to Caliber as I needed to get the plate back- no longer at the shop. I had to pay for the ticket, the new plate holder- bracket and a new set of license plates- all out of my pocket when they were supposed to put the plates back on. I called the office and they said they were going to reimburse me, yet never heard back from them. I sent two emails following up and didn't hear from them. My insurance paid more than what Caliber had estimated and paid on time. You would think that Caliber would be more customer driven. read more

Caliber Collision - Front bumper showing license plate, bracket - Body Shops Near Me - Palmdale, California

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I highly recommend Caliber Collision! Johnny and his team are awesome! My Toyota Highlander was damaged while driving on the 15 fwy. Another vehicle ran over car debris, presumably from a previous accident, and sent it right into my car. Thankfully the hood took the brunt of the impact. We took it to Caliber Collision and Johnny started the process right away. New hood, windshield and a few other repairs caused by the impact. It looks fantastic. He was also great at keeping us updated throughout the process. Beautiful job, quality work. And Johnny is a great guy to boot. Very friendly and knowledgeable. Big thanks to Johnny and Caliber Collision! read more

Had an accident where I thought I wasn't gonna have my car for at least two months. Caliber came through and got my car back to me within 10 days. I am absolutely blown away thank you Caliber. Great customer service from beginning hand. read more

What a professional people! They treat you like family! Make all this process smooth! Communication was on point! !!!!! Thank you for all your help. read more

If I could I would leave no star review. First I am so disappointed and hurt because I had so much faith in them. I went in to get my car fixed because I hit a massive pothole my car lost charge and my ac went out. They didn't fix none of that. I got my car worse with a dent that wasn't there my car smells like mildew and rats were eating the dog food I left, brand new bag. Never again will I take my car there they said I had the rats before bringing my car to this wretched place. read more

Caliber Collision - Body Shops Near Me - Palmdale, California

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I can't say enough good things about Caliber! Their commitment to excellence truly shines through in their work. Not only did they keep me updated throughout the repair process, but the quality of their work exceeded all expectations. My car looks better than the day I drove it off the lot! The attention to detail is remarkable, they went above and beyond to ensure every inch of the vehicle was flawless. From paint matching to fixing every dent and scratch, their craftsmanship is unparalleled. The team's dedication to making sure my car looked better than new was evident in every aspect of their service. They take immense pride in their work, and it truly shows. I highly commend their expertise and precision in restoring my vehicle to its pristine condition. If you're looking for a body shop that delivers exceptional quality and attention to detail, look no further than the team here at Caliber Collision. They've earned my highest recommendation and gratitude for their outstanding service! Make sure you speak to Sarah De Leon as she helped out with constant updates throughout the entire process. read more

I had a terrible experience with this Caliber location. They removed the bumper, found previous damage, and refused to do the repairs because of that previous damage. That was inconvenient and annoying, but somewhat understandable. The real headache was when it came time to pick up the vehicle. They could not restore it to the condition it was when I brought it in and forced me to sign something saying they didn't do any work on the car. I didn't want to sign it but they were holding my car ransom until I signed. Such a headache. read more

I brought my truck here after being referred to this specific location by a close friend. Keeping in mind it's not even the closest to me. After having a previous horrible experienced at a different body shop I did not want to take any chances. I was assisted by Sarah D from the very beginning. She got me in same day for a quote, got my truck in 24-hours later and handled everything with my insurance. Keeping me informed throughout the process. There were additional repairs needed not covered by insurance because unrelated to the accident but she was very clear on what was covered and what I would have to pay out of pocket. Throughout the entire process she checked in and emailed me regularly. Never overpromised anything. In the end, I got my truck back sooner than expected and the repairs I had to pay out of pocket actually ended up being less than quoted because they didn't need to use all of the material they initially thought. This place is amazing and I would highly recommend to everyone. Thanks again Sarah! read more

No, I will not remove review and yes, you did service my vehicle. Ask Hugo about the service he provided. I will update and say that Kyle was extremely helpful and professional in completing the work Hugo didn't. You reaching out twice about a negative review is more communication than I received from Hugo during the month it took to complete the work. read more

Went for an estimate & they were very friendly. Made me feel very welcome. I would recommend Caliber to anyone looking for a quality body shop. read more

Came here after a car accident. Experience was fine. I got updates with texts and all my questions got answered. I was even able to get a ride to the car rental and return the rental on site. Javier fixed my car and did an excellent job. The facilities look nice and Paola, the desk agent, was helpful. My car repairs were well done, overall. Ask for Javier, for an awesome job. read more

Thank you caliber collision for fixing my beauty. They did such a great job fast service , great people , great customer service . They even washed it for me inside and out with wax it was all worth the wait sooo happy read more

Caliber Collision - Brand new - Body Shops Near Me - Palmdale, California

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Once again Mario and the Caliber team came through for my family and I. I was stopped at a stoplight when a young lady decided to kiss my rear bumper. Her car was way worse than my truck but definitely needed to be fixed. My truck was fixed and back to me very fast looking as beautiful as ever. Thank you guys for always providing great service in this bumper car town. read more

Caliber Collision - Like new again - Body Shops Near Me - Palmdale, California

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Highly recommend my car looks amazing great service thank you for amazing work. Stephanie is amazing. read more

Caliber Collision - Looks brand new - Body Shops Near Me - Palmdale, California

I took my car in after hitting something on the road and they adjusted my bumper free of charge! Thank you Caliber collision!

I took my car here after my insurance had them listed as an option. They ended up leaving my car worse than when I brought it to them. I had two dents on the side of my car which they did fix but in doing so they left other parts in my car broken that were not broken prior to visiting them. I had to take my car back to the Ford dealership where they fixed everything and did tell me whoever fixed my car prior to them did a rough job. It took Ford less than 48 hours to fix everything Caliber had broken whereas it took Caliber a month to get dents out and in the end they didn't fix my car. I ended up paying double to fix my car after visiting caliber collision. read more

I had my car repaired here and it looks like nothing happen to it. Like brand new! Kyle made sure I was taken care of by calling me and update me. They even washed my car for me. Thank you so much Caliber read more

I am so pleased with the follow up service that Manager Craig and Regional Manager Armen provided. They went above and beyond than what I ever expected or asked for. Their outstanding customer service and dedication to making their customers happy is why I originally chose them and they have reinstated my faith in the Caliber Collision family. I can now say that I can come back and continue to refer my family and friends here. read more

Took my car in after someone backed into my bumper. 1st day consultation did take a while (45 mins) I was the 8am appointment so I think they forgot about me but other then that the customer service was excellent. Front desk was friendly and helpful. I had to run to work and couldn't wait for estimate so they emailed it to me. Once the insurance approved it I dropped off my car on Tuesday. I received a call on Thursday (2 days later) my car was done! I was skeptical this was too fast! I went in to pick up my car and literally sat there with a light looking at my bumper. Bumper is perfect! So far great job I am a happy customer. read more

Caliber Collision - Body Shops Near Me - Palmdale, California

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Had a fender bender on my 2018 Toyota Camry. My insurance recommended Caliber. From the minute I walked in, I was greeted nicely by staff and my service advisor Sarah DeLeon who handled my claim from the minute I have her my keys until I picked up. Kept me informed throughout the whole process. My car looks great and was done in a timely manner. Thank you! read more

I had been in a rear end accident, with this being the first accident i had been in I was very unsure how to go about it. THANK GOODNESS for Stephanie! She made it so easy and understanding in the most simple of ways! I'm so thankful to have had the help she gave in such a frustrating time. Definitely will be referring caliber collision, specifically Stephanie, for the help and understanding they give! read more

I took my car for repair and was very happy with their work. The team was very professional and willing to work with us. Thank you Caliber.

I had an exceptional experience with Caliber collision! From start to finish, the team provided top-notch service. Not only did they deliver fantastic results on my vehicle, but they also kept me in the loop at every step of the repair process. It was incredibly reassuring to receive regular updates, and their attention to detail truly impressed me. The staff was professional, knowledgeable, and friendly, making the entire experience smooth and stress-free. I highly recommend you speak Sarah De Leon for anyone in need of quality car repair services. Thank you for a job well done! read more

I came to this facility after an encounter with a deer! You guys took care of me! Turn around for completion was earlier than expected. Thank you for that. I'm back on the road! Shout out to Frank for his help throughout the entire process. Highly recommend! read more

Caliber helped me with my 2022 Honda civic. The paint on the new fender and bumper look perfect. They also blended the door, and it looks like it did from the factory. Maybe even better than factory. I would highly recommend caliber collision. read more

I was rear ended on the freeway and needed my bumper fixed. The entire process went smooth and every staff member I encountered was friendly and professional. Turnaround time was quicker than expected. read more

My truck was hit and after dealing with insurance then having hard time with rental company Caliber Collision steps in I'm able to finally get a rental after I was finally able to take in and have repairs done. What Excellent service, wonderful, and friendly staff! I just pick up my 2007 Chevy Silverado Z71 and my baby looks almost brand new again! Steven was caring & wonderful and I appreciate you being with Caliber Collision it was a pleasure having repairs done! Thank you for Excellent Service read more

This is a great place to take your car. They follow all civid 19 safety precautions. The customer service is great! Erica & Brian made sure I was completely satisfied. Thank you both. read more

Caliber Collision - THANK YOU! To Brian& Erica. Great customer svc.You kept me informed about my car. I am very satisfied with the work. I will tell a friend - Body Shops Near Me - Palmdale, California

The front receptionist was amazing! She was so attentive and made sure I understood everything! The advisors were great as well, would definitely use this shop if needed again! read more

Awsome place! Everyone was friendly and helpful! Got my car fixed in little to no time and without any issues. Would definitely recommend!

Recently got my car fixed here and I am very pleased with their service and friendly staff. 10/10Highly recommend.

I love Caliber Palmdale!!! Sarah was so helpful in getting me an appointment & Stephanie was awesome, she kept me informed and my car looks great! I will definitely recommend this place to everyone!! read more

Beyond happy that I chose to go to Caliber Collision. Not only do they have excellent customer service, but they made the hood of my car look brand new! Thank you so much to Brian and the team for being so reliable. I'll be back the next time something happens to my car! read more

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When my car got hit , my friend referred this place . I'm glad I went here, they were very professional and so helpful. Keep me update on the process , very happy with the work. Highly recommend them. read more

Thank you Miguel for all your help. Best service in AV only place I would take my car

Having to use a business like this is never easy due to the circumstances, but having someone as knowledgeable and helpful as Stephanie sure makes it easy! The guidance and support I had from Stephanie along the way will make me refer Caliber Collision to everyone. read more

I am extremely happy with their services and staff! Steve M you are the best!!!!! Thank you for take such great care of my moms car.... Oh and Mari your are such a gentleman, thanks for waiting outside with me till my ride arrived :) Hands down recommend this location, very professional staff! read more