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Caliber Collision

4.4 (94 reviews)
Closed Closed
Updated a few days ago

Services - Caliber Collision

Bumper repair

Collision repair

Dent removal

5 More Services

Auto frame straightening

Auto hail damage repair

Paint and scratches

Vehicle painting

Rust damage repair

Caliber Collision Photos

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Recommended Reviews - Caliber Collision

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Front bumper showing license plate, bracket
Arnold A.

Second time I bring in the same car- different accident - December 2022 My car was crashed and brought it in for repair. Once work was done, they failed to put the license plate bracket and license plate back on the car. Unfortunately did not realize it until I received a ticket for no front plate. I reached out to Caliber as I needed to get the plate back- no longer at the shop. I had to pay for the ticket, the new plate holder- bracket and a new set of license plates- all out of my pocket when they were supposed to put the plates back on. I called the office and they said they were going to reimburse me, yet never heard back from them. I sent two emails following up and didn't hear from them. My insurance paid more than what Caliber had estimated and paid on time. You would think that Caliber would be more customer driven.

If I could I would leave no star review. First I am so disappointed and hurt because I had so much faith in them. I went in to get my car fixed because I hit a massive pothole my car lost charge and my ac went out. They didn't fix none of that. I got my car worse with a dent that wasn't there my car smells like mildew and rats were eating the dog food I left, brand new bag. Never again will I take my car there they said I had the rats before bringing my car to this wretched place.

Looks brand new
Sala S.

Highly recommend my car looks amazing great service thank you for amazing work. Stephanie is amazing.

Brand new
Abby D.

Thank you caliber collision for fixing my beauty. They did such a great job fast service , great people , great customer service . They even washed it for me inside and out with wax it was all worth the wait sooo happy

Like new again
Alf G.

Once again Mario and the Caliber team came through for my family and I. I was stopped at a stoplight when a young lady decided to kiss my rear bumper. Her car was way worse than my truck but definitely needed to be fixed. My truck was fixed and back to me very fast looking as beautiful as ever. Thank you guys for always providing great service in this bumper car town.

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1 year ago

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11 months ago

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9 months ago

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1 year ago

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3 years ago

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2 years ago

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2 years ago

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2 years ago

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1 year ago

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4 years ago

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2 years ago

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3 years ago

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2 years ago

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4 years ago

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3 years ago

I took my car in after hitting something on the road and they adjusted my bumper free of charge! Thank you Caliber collision!

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6 years ago

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5 years ago

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3 years ago

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4 years ago

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3 years ago

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2 years ago

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8 years ago

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4 years ago

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2 years ago

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2 years ago

I took my car for repair and was very happy with their work. The team was very professional and willing to work with us. Thank you Caliber.

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5 years ago

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4 years ago

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2 years ago

Recently got my car fixed here and I am very pleased with their service and friendly staff. 10/10Highly recommend.

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6 years ago

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4 years ago

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4 years ago

Awsome place! Everyone was friendly and helpful! Got my car fixed in little to no time and without any issues. Would definitely recommend!

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6 years ago

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3 years ago

Thank you Miguel for all your help. Best service in AV only place I would take my car

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4 years ago

As always, Caliber went above and beyond! They always have the best customer service and my car looks good as new!

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4 years ago

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5 years ago

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3 years ago

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4 years ago

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3 years ago

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4 years ago

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Review Highlights - Caliber Collision

Brian was my contact person and was very professional as was the you g lady at the reception desk.

Mentioned in 8 reviews

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Westside Body and Paint - Extremely rude unprofessional employee

Westside Body and Paint

(191 reviews)

Westside has went above and beyond to help me with my car. I got rear-ended in 2018 (it's 2024) and…read morethey literally just honored their warranty today on my car. I fully expected to pay, but since it was part of what was replaced, they stood by their warranty. They didn't give me any attitude when I called and asked, didn't argue and was incredibly nice throughout everything. My car is a bit older and took a little bit longer to get a part but they even called me to let me know they didn't forget about me. They're super friendly, informative and I totally get the 'we're all family here' without being a scary cult vibe. I'll forever recommend anyone going there. I've sent my husband and mom there for when they got rear-ended (we live in the AV it's a rite of passage at this point). We're all thrilled (as we can for being in an accident of course). You guys are amazing. Thank you for being so kind and having personality. The two ladies in the office are incredibly sweet, Jose (gosh I hope that was his name) made me laugh and was so nice. You guys all are the absolute best. Hopefully I won't see y'all soon but if I do, I know I'm in the best hands!

If I could give this shop 0 stars, I would. Our vehicle has…read morebeen in their possession since an August 2025 accident, and we received it back once but had to send it back shortly after due to ongoing issues caused after their repairs. First, we were told the used turbo they installed was faulty. Insurance approved and paid for a replacement. Then we were told the catalytic converter was damaged due to the failed turbo -- insurance paid for that as well. When we were supposed to pick up the car again, there was no communication. After we followed up, we were suddenly told by Jessica the engine is now blown, allegedly due to damage from the turbo failure. Insurance denied that claim. Jessica stated she did not trust her own mechanic and wanted Ford to provide a second opinion, repeatedly assuring us nothing would be out of pocket. However, we later received a call from the dealership after they towed it there saying we would now need to authorize and pay until fault was determined -- completely contradicting what we were told. Communication has been inconsistent and unprofessional. At one point Jessica spoke negatively about her own mechanic, then later changed her position. When we asked for clarification, she was loud, argumentative, and accusatory instead of helpful. We have been without our vehicle for months and still lack clear answers or full documentation. I would strongly caution anyone considering this shop. I don't know how this shop was rated best in the AV! No manager has reached out to us during this process and their employee Jessica is rude, yells at customers, and hangs up the phone rather than take any accountability for the failed information she provided. We are still waiting for Jose the manager to contact us. Jessica stated we can talk to him or we can come into office to talk to her directly which we took as a threat. I am Looking into an attorney if things do not get resolved or explained and would recommend any shop then this one if you can!!

Caliber Collision - bodyshops - Updated May 2026

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