I contacted fix Auto palmdale for my repair by phone talked to a female staff she was very pleasant and scheduled my appointment Very professional,dropped off my car and got arrangements for car rental all staff in there were very friendly Carlos very nice and friendly ,thank you My Honda Hrv look brand new again! Quality of repairs excellent Once again thank you to all staff at Fix Auto Palmdale read more

Huge shoutout to Fix Auto Palmdale for taking great care of my Tesla Model X. They replaced a valve in my air suspension, did my brakes and rotors at 170k miles, and later fixed my passenger mirror, driver-side weather stripping (goodbye wind noise), plus the lower splash shield and aero panel. Since I was paying out of pocket, they worked hard to save me money by finding used/leftover parts when possible -- and it came out way cheaper than Tesla. But the best part is the people. Everyone there is super friendly and actually cares. One employee told me it's the best place they've ever worked and they look forward to coming to work every day -- and honestly, you can feel that vibe. Great work, fair prices, awesome team. Highly recommend. read more

Did an absolutely terrible job with my repairs. Going to be taking my car back in hopes that they get the job right this time. Such a hassle and inconvenience. Never going to Fix Auto again nor will I recommend them. Worst experience ever. Unfortunately, I'm required to give them at least one star to submit my review but if zero stars was an option, I would be giving them that. read more

They work FOR the insurance company, and NOT for YOU as the car owner. Would not even look at the car's damage, if I didn't agree, for them to only communicate with insurance (the guy who hit me) his insurance company..... Well, it's MY car... The contract is between the person's car, and the body shop....and the insurance pays... (Seems to me like this place wants to pocket some money) So I told them I will go somewhere else. Alo looks like the most recent review from someone else was negative, that I just noticed read more

Needed middle tail lights in my charger replaced. JJ said buy the part and bring and it will be a lot cheaper. So I bought the part on eBay and had them install them. JJ charged me nothing and just to tip his guys. Highly recommend!!!! read more

Great job fixing the ding I got. They repaired a dent and replaced my bumper within a few days. I used insurance and the shop managed the rental pickup and drop off. read more

Fix Auto Palmdale - Before - Body Shops Near Me - Palmdale, California

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ABSOLUTELY AMAZING ! JJ is absolutely incredible! I was honestly scared of the whole situation since it was my first car accident. I was walked through every step and it brought me peace knowing everything was going to be fixed and brand new . Thank you so much ! FIX AUTO IS INCREDIBLE , very friendly staff as well ! I will definitely be recommending Fix Auto to family and friends ! Thank you guys so much !!!! ABSOLUTELY SATISFIED!!!! Thank you again JJ !!!! read more

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If I could give this place 10 stars I would JJ is AMAZING kept me in the loop during all the repairs had a rental car ready at repair shop & when I picked up my car it looked right out of the dealer BEST auto body in the AV strongly recommended. Front desk & everyone else always greets you with a smile. read more

Fix Auto Palmdale - I was rear ended & you would never know - Body Shops Near Me - Palmdale, California

Been taking my car back since I had it repaired there and been back 4;times and they can't get door alignment right

My service manager was Grace. Grace did a great job and my car looked as if it never was in an accident. Grace was attentive and efficient. They gave my car back with a fresh wash which I really appreciated. I really liked the text updates on how the service was going or if any changes happened. The front staff are attentive and friendly. They even offered me water while I waited and kept giving me updates so you don't feel forgotten. The office space is large and really nice. I liked the comfortable chairs and seats. The whole process was painless and I would recommend this place to anyone who needs their car repaired after an accident. read more

I don't leave reviews but I had to leave a review for this incredible crew at this shop Definitely did a fantastic job. Brought my car Model Y back to working condition after a Bad car accident. If you have a Tesla, this is definitely the spot. They know what they're doing. Tesla dealership wouldn't touch it. read more

Just took our Tesla to them to fix a dent in the trunk. They did an amazing job. Did what they said. Car was ready when they said. Professional and courteous service. Looks like the damage never occurred! Definitely will be back to them if needed. read more

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Very quick & reasonable pricing services. Carlos is very easy & fun to work with. Ready as promised. Would definitely recommend especially for Tesla repairs read more

I was very impressed with the service I received from everyone at Fix Auto. My car came out looking great too. I'll be going back for an estimate on my other car next week... ugh! But I definitely have confidence in the work they provide. read more

Fix Auto Palmdale - Body Shops Near Me - Palmdale, California

My car was impacted by a cardboard box that came out of the back of a truck. The damage looked like it was through the paint. After contacting my insurance and coming to Fix Auto Palmdale I was pleasantly surprised. Juan Diaz (Regional Manager) was focused on my needs and provided an estimate for the repair. He was more than fair. His team did a great job getting my car repaired. With or without insurance, I'm sure all customers get treated as well as I was. If you find it hard to trust body shops, they are not like most. Worth getting your car looked at and letting them do their magic. Thanks to all at Fix Auto Palmdale! read more

"$1,000 for JUST the calibration" is Ludicrous! Maybe I missed something. But I find out later my vehicle and that part doesn't even require a calibration. Do people not know we all have access to google and other options for information? read more

Everything was great. They did a fabulous job on repairing our vehicle. Looks new. But Alicia was rude. When we got there she was nice and helpful. But when we told her we are gonna look around (just because we have family that own a shop but they are 1 and half away) she did a 360 ripped up our info said she canceled our enterprise and told us we have like 2 minutes to let her know what we wanna do other wise she will have to set up a other appointment and we had to start from scratch okay so we decided within 2 minutes to just do it there. Then she says 'Well your gonna have to call enterprise yourself' okay understandable. So we did we were on hold, aaaaaaand enterprise shows up and she said Oh well I didn't cancel it right so they're here. Oooook Tthheeeen After we picked up our vehicle. There was a little knick and we were outside talking to the tech and he's like we need one more day. Were like ok. And she was annoyed and said well I gotta close my doors so I gotta go. We were already outside and she was just standing with us. I don't get what that was about. Everything was great but her attitude was ugly. I know there's a lot of positive attitudes there. But I believe she just went 360 when we told her we're gonna look. I mean we do have the right. read more

A little hard to find, back side of the last building on La Quinta. Met by Alisha and Edgar who were polite and friendly. Came in for an estimate on minor trim repair. They fixed it on the spot. I enjoyed a cold water and comfy couch while I waited. I did have the replacement part with me but so glad I didn't have to return for the repair on another day. I stopped by another bodyshop yesterday and they were too busy to even give me an estimate. read more

I spoke to Juan on August 9 reassuring me that he would call if there was any problems with my insurance and Safelite repair and I even call the next day confirming they received referral from Safelite. Today August 29 I called and was told by Patty there is no claim nor do they know anything then spoke to Elisha left a message for Juan. Juan returned my call and says he has no information on my Tesla. Juan had my name and phone number and if I didn't call how long would this go on for? Juan is saying he needed my vin number, the referral from Safelite had vin number, phone number and my name! I would not recommend this place read more

I called and took my car in and the estimator looked at it and said they could fix it on a Monday and it should be done by Friday. Then I didn't hear from him for a week or more and I called back. He said he didn't get the supplemental amount from my insurance company. I called today and they said he's not with the company anymore. They said they have to tear my car apart before they can ask for a supplemental, and they wanted my money upfront. I asked to speak with the manager and I was on hold for quite a while, and decided to go somewhere else for repairs. I need an authorized Tesla repair facility and this is the only one in the antelope valley that's listed. I will go to Northridge to American collision Center who provided great service previously. read more

I am very pleased with the team and service here. So glad I was told to bring my vehicle here to get it repaired. It took the shop a total of 3 days to complete the repair and they were very communicative with me about the entire process. They valued me as a customer and treated me very well. Smooth transition with the rental as well. My wife's vehicle has the front bumper hanging off and we have found our favorite auto body shop here in Palmdale. Definitely give the shop and team a 5 star. My adjuster was Yurgen Lopez, definitely ask for him! Won't be disappointed. read more

From getting a warm welcome and assistance from Alicia at the front desk to the incredible, hard-working mechanics and most importantly my direct contact Juan Diaz... all were amazing! Certainly no fun having to put your car in a body shop but they made the process flawless, excellent communication excellent value, I highly recommend! Honestly, my car looked better when I picked it up than it did when I first purchased it! Thank YOU! Melissa read more

Came in randomly on a Tuesday because I was stupid enough to pop my bumper out of place! I was in and out very fast for a fair price even though in my mind I thought it was going to be an insane amount of money as most places have treated me unfairly in my opinion. I was having a bad year with my car and was so frustrated with my luck but felt much more at ease here. Raul made me feel like I was family, went above and beyond, and was very personable and although this is a place of business for once I felt I was actually being taken care of and not taken advantage of. Thank you so much again I seriously feel like I can breath easy tonight. I hope I don't have any more bad luck this year but if I do I will be coming back and specifically asking for Raul! read more

I definitely recommend them!! Amazing customer service, fast, reliable, and responsive. I'm really happy I decided to take my truck to get it service here. And really pleased with the results!! read more

I have a Tesla Model S and took my car to Fix Auto Palmdale. They were recommended by my Geico insurance agent. The only other authorized Tesla body shop closer to my home was Patterson's Valencia but they had a two-month backlog. Fix Auto Palmdale was an hour's drive from my home but I'm so happy I made the drive. The service was top notch and the workmanship was superior. The workers at the front desk were extremely friendly and attentive. Service Manager Juan was always available via text/phone and fixed everything he promised and more. He even arranged to return my rental car to Enterprise Rental Car for me. My car was ready a day earlier and it sparkled! In today's world where you have to check and bag your own groceries, order food from a kiosk, and service rarely exists, FixAutoPalmdale exceeds expectations. Whatever this owner is doing, he's doing right. Service, quality, and professionalism are what Fix Auto Palmdale delivers. I would highly recommend them. read more

This place has very high standards for the quality of service they provide from start to finish and I'm so glad I chose them to start my estimate claim with, my car was towed in on Thursday and it took them only 24 hours to start the estimate and take a look at the car for the damages. By Monday I was able to know about the status of my car and what were the steps to take. All the staff of professional and kind and you're greeted by them all anywhere you're walking in the building , the front office receptionist have amazing customer service attitude/skills and have been great at answering any questions for me and communicating with me about the vehicle as well. Overall this place deserves the 5 stars because they do give 5 star service. Thank you Fit Auto Palmdale team for making this an easy transition on your end! read more

Fix auto was a great place to bring my car. The girls in the office were very kind and professional and my car looked brand new when I got it back and it's a 2015. I really was very happy with Fix Auto's service and the manager Mike Neis It is definitely a five star company. read more

More than satisfied . the car repair was done before expected. customer service and communication was great . David always kept in touch with me and kept me updated with the process and what was being done to the car . very informative and always made me feel calm and relieve . I highly recommend and will come back here when I need help again . Thank you ! read more

Honestly one of the best places to get your car repaired great customer service mike honestly really cares about your vehicle and delivers great quality service five stars thank you fix auto read more

From start to finish, the entire staff at Fix Auto Palmdale were amazing. Angie kept us up dated on the progress of our car & Jose was so professional, honest & helpful. I hope I never need auto body repair again, but I would definitely come back to Fix Auto Palmdale. Thank you again read more

Mike and his whole crew were absolutely amazing. From the office staff over the phone and in person they were great. Far exceeded my expectations. They walked me through the whole process and were there to answer any questions I had. Very customer service friendly. Great location. They gave me updates on my truck and it was done on time as promised. Truck looks brand new. Will definitely recommend them to any family and friends in the need of auto bodywork. I personally will be using them again in the future. Thanks for handling everything with such professionalism. read more

Had my 2021 Passport repaired in August on the out side the repairs looked good but my sensor stopped working so I took it in to Honda thinking it was a warranty item. Rhett said it looked like a poor repair. Called geico and took it into their body shop once they pulled it apart they saw how poor the repair was they left broken clips the frame was bent a little. So if you want it fixed correctly STAY AWAY FROM FIX AUTO PALMDALE. I gave them a five before now a 1 star is too much. read more

I am beyond impressed with the service provided to me at Fix Auto Palmdal! They did a FABULOUS job! Alicia was so accommodating and pleasant , she was a doll to work with and went above and beyond to make this very stressful time for me a pleasant experience.First by making room for my car , offering gourmet coffee , giving words of encouragement making me laugh and smile while I was there in the office and lastly by staying open late for me to pick up my car.Wow! What 5 star service! Juan was such a pleasure to work with once again offering such warm vibes and encouragement, answering all questions I had and having his team keeping me in the loop with with constant updates.I was highly impressed by how they kept me updated. Now when I picked up my car was when i was beyond elated! My car looks phenomenal!!! Not only does it look perfect , drive perfect but they even detailed my interior! WOW! 5 Star service! I am beyond impressed and so appreciative of their hard work , great service and them providing me with such a stress free and pleasant process. I absolutely recommend them! Thank you again Alicia, Juan and team! You are rockstars and provide beyond 5 star service! I am beyond impressed with the service provided to me at Fix Auto Palmdale! read more

Brought our 40' RV for repairs after we ripped up several storage bay doors along one side due to a miscalculation with a big rock. The guys at Fix Auto in Palmdale did an AMAZING job at a great price and right on schedule. We would HIGHLY recommend them. Thanks so much for the outstanding service! read more

This auto shop is associated with Westside Body and Paint and their work is every bit as good. My car looks like new after an accident. They dealt with the insurance company and I didn't have to worry about that part. I highly recommend Fix Auto Palmdale read more