Honest shop and great communication. Will come back here for any vehicle needs. Upfront about…read moreestimates/costs and got me in right away to see what was wrong with the car. Thanks again. Much appreciated.

Once again Pat shows his lack of professionalism. I am not trying to "ruin" anyone's business. The…read morepurpose of Yelp is to help other consumers evaluate businesses!!! I have stated the truth!! You CANNOT legally charge a transaction fee on a DEBIT CARD!! If the charge were for more than $44, we would be in court, trust me! I don't really care about what "other mechanics or auto shops do", I care about the law, and what is fair to consumers. People, choose who to believe. Here is the law it is called the Durbin Amendment to the Dodd-Frank Act. Got to be careful, Pat, I have have many friends who are lawyers!! People GOOGLE it yourself! ------------------------------------------------------------------------------ A California auto mechanic cannot legally charge a fee for using a debit card, as this is prohibited by federal law and card network rules. While a mechanic may offer a discount for cash or debit payments, they are not allowed to add a surcharge to debit card transactions, even if the card is processed with a signature. Federal Law: The Durbin Amendment to the Dodd-Frank Act makes it illegal for merchants to charge a surcharge for any debit card transaction nationwide. ------------------------------------------------------------------------------------------------

I mean, Serj and James are top notch and they saved me thousands literally. If u need Hybrid or AC…read moreservice, these are the guys you take it to!!! Thank you so much!!! This is my 3rd different car I've taken and they always solve the problem!

This review is to express my frustration with the service I received at this shop . My visit,…read morewhich I had hoped would address my vehicle's persistent issues, turned out to be a disappointing and costly experience. Initially, I brought my car to the clinic due to a recurring engine issue that I believed could be easily resolved. After a lengthy assessment, I was charged over $400 dollars for what I was assured would be a comprehensive fix. However, despite the assurances of the staff that the issue had been resolved, I continued to experience the same problem almost immediately after leaving the shop. It almost seems that all they were doing was just resetting my car so that the engine light would go away. After driving my car for about 50 miles the engine light came on AGAIN!!! I returned to the shop seeking clarification and a potential remedy, only to be met with a dismissive attitude and further charges for services that I believed should have been included in the initial repair. The lack of effective communication and customer care was disheartening, amplifying my dissatisfaction with the overall service. And the 2nd time I was charged $477 dollars for the mechanic to simply change the "THERMOSTAT HOUSING" I honestly think this amount is way too much not only do I feel like I was taking advantage, but these people are just dishonest and unprofessional. In conclusion, I cannot recommend 360Auto Clinic based on my experience. I left not only with an unresolved issue but also with a sense of having overpaid for inadequate services. I encourage potential customers to consider other options. In conclusion, if your car is having engine or transmission issues, just take it somewhere else where they will actually fix the problem. This people here don't have any experience when it comes to that issue. Don't waste your money..

Great service and trustworthy. Owner is very straightforward and doesn't try to upsell. Would…read morerecommend to friends and family.

Last week I went in to have my brakes checked because I'd been hearing a faint high-pitched noise…read morewhen braking, especially at low speeds when braking or releasing the brakes. I explained this issue over the phone, and again when I arrived. The shop said my front brakes and rotors were worn, so I had both replaced. I assumed this was the reason for the noise. The staff were friendly, helpful, and the price seemed fair. However, after the replacement, the same noise was still there - which was the main reason I came in to begin with. My front brakes would need replacing eventually, but I went in mainly to diagnose the noise. They offered to check the front brakes again for free. They put my car on the lift to listen for brake noise. While I could clearly hear the high-pitched noise each time when braking, the owner said he was unable to hear it. This confused me, because my wife and child can hear the noise every time we leave the driveway. When they backed my car out, we all could hear the high-pitched noise from the rear brakes (not the front brakes). It felt like my main concern wasn't fully addressed during my first visit. I felt like I was first sold a repair (new brakes) before having my actual concerns addressed (noise). Now I'm doubting whether I also needed to replace my water pump that day - which they said was leaking when I first visited to get the brake noise checked. I paid to replace that too, but was it actually necessary, or an upsell? They said they'd take off the rear wheels for $80 to check for debris and clean them, but at this point I'm not confident they would be able to diagnose my issue anymore. I don't want to spend any more money at this shop to check something that should have been checked when I asked on my first visit. To reiterate, all of the staff were friendly and I was treated respectfully and honestly - just to be clear for anyone reading to the end. But I will be looking elsewhere for a shop that listens to customers' concerns before charging for work. UPDATE: After reading the owner's response, I feel shocked. Again, I originally came in only to diagnose a noise - not specifically to replace brakes or rotors (or a water pump). I was happy to pay for new ones in order to solve my issue - the noise. I clearly communicated I was trying to solve the noise both times. I don't appreciate being told it's my fault for not pointing out exactly which wheels the noise was coming from. I'm downgrading this from a 3-star to a 1-star review due to this response. UPDATE 2: No, I was not shown any of my old or new parts before or after replacement - I sat in the waiting room while the work was being done; during the second visit, I was only shown my own car on the lift while trying to diagnose the sound, without any parts removed. But I'm not sure what that has to do with my review. My original noise concern was not resolved, and they didn't seem able to diagnose my issue. The owner's replies to my review sound very unprofessional and accusatory (do you reply like this to every review that's not 5 stars?) and I won't be replying here anymore.

I asked them to take a look at my AC system in my car. I was very impressed with their…read morecommunication regarding my car's repair. Took it to them once to fix my AC and then they found a small leak and were able to repair it for a reasonable price. Now my AC is working perfectly. Overall, good service.

Diego and Eric are expert mechanics who have worked on several of my vehicles and have always done…read morea great job. They've handled everything from routine maintenance to more complex troubleshooting. This shop can take care of just about any job, and the service is excellent and reasonably priced. I'd definitely recommend giving them a try.

My car started displaying a check engine light, although it was running perfectly. I used to go to…read moreAce "back in the day" when I owned classic cars, and gave them a call. I was told I could stop by for them to read the code. I dropped by that afternoon, and they read the engine code (no charge) in just a few minutes. I was advised of what the code indicated, and was told that the car was fine to drive. I made an appointment to have it repaired. I dropped the car off with "Shy" first thing in the morning. It was repaired by noon. I walk with some difficulty, and they are a two-story operation (showroom to shop). I asked if someone could bring the car up to me so I didn't have to do the stairs and I was immediately acommodated. Good to be back, they did a great job and earned another customer (back).

I had a great experience here after getting a second opinion on an issue with my car. They took the…read moretime to properly diagnose the problem, clearly explained what was going on, and only recommended what was actually needed. The pricing was fair, the work was done correctly, and the car has been driving great since. They also handled a small follow-up concern quickly and without any hassle, which I really appreciated. It's not always easy to find a shop you can trust, but this place definitely earned it. I'll be coming back for future maintenance.

Great service and personable staff. I came in 2 weeks ago on a Friday morning, had a leak on my 17'…read moreDurango - looked as though it was the trans and was time for a service anyways. Had the fluid, filter and pan changed, standard service for a 17' Durango and these plastic pans are known for cracking. As a walk in they had me in and out in 5hrs - nice job for a Friday walk In. Shop manager Nick then hit me up a couple days later checking In. Unfortunately the leak continued so I brought it back In. Nick put it on the lift first thing and let me take a look as he inspected as well. I know my way around vehicles, so I try not to be a nuisance but also don't want to be screwed because of so many bad experiences from other shops. Nick was able to speak educated on the issue, finding the leak and giving me part numbers and advice since I'll do this portion myself. No ego or hard feelings I didn't have his team do the service, something's I just do myself. All in all, his team did a great job setting expectations with me and handling the service, they didn't charge for my walk in inspection today and the advice. They've earned my service for the next thing I need.

Good work and value! Every time I schedule to have a service…read moredone, the appointment is done right away and I get my car back same day.

My husband and father in law both took their cars here for a smog and were very pleased with the…read moreservice! Sam was extremely helpful, efficient, and professional. We will definitely be returning!

I've been bringing my car here for years and have recommended it to my family and friends who also…read morebring their cars. They get the job done efficiently and quickly had a really good price! When you go there, ask for Sam!! Sam is a super nice man and has always gone the extra mile. I'm not all that knowledgeable cars, but he always explains things to me in ways I understand and gives me options. If you want a place that you can trust, this is the place to go...thanks Sam and thanks Valencia auto performance!

I had my car in for the 60,000 mile service. After inspection, Adam called with his…read morerecommendations and pricing; both were reasonable. All work was done in one day. It's hard to find people that enjoy their work and helping people. That's what I see in Adam. I will take my cars to him, and will recommend him to anyone looking for a friendly, honest and good mechanic.

Adam will always treat you and your car well. He will repair your car in a fair manner. By this I…read moremean he will not recommend a service or repair that is not needed. He will be honest and tell you if a routine service is truly due or if it can wait. Prices are very fair and he backs his service. Extremely knowledgeable and will advise you accordingly.

Ramiro is great! I called him out because I needed help removing seized up brakes lines on my…read moreproject car. I couldn't get it done myself, but he came (with the right tools) and had them done in no time.

Ramiro came and fix the water pump & thermostat on my Tacoma. Truck runs perfect and the service…read morewas exceptional.

I just moved in the area and originally I stopped at pep boys, but thank goodness these guys were…read moredown the street. There are a ton of auto shops and I'm glad I went with Reeves. My fiancés A/c went out and in Santa Clarita it's a necessity to have. I didn't know where to start and was skeptical I was going to be ripped off with high cost. I walked in to reeves and luckily they had a moment to run a diagnostic test. Chris helped me out quick and Mackey took the car immediately to get it tested. He found the issue and explained everything. He kept it real and what to watch out for especially since the car was older. A/c is working like a gem. Next time I'll have to make an appointment. I just got lucky they had a moment in between. Pricing was affordable, but above all service was top tier. Thanks Mackey! (Keep the laker painting up!)

I've taken my over 10 year old Toyota to Reeves for years. They are professional and honest. I…read morewouldn't go anywhere else.