This is a follow up from my original review from 2023. I was super happy with the total paint job John from Gary's Collision did on my baby, 2001 Ford F250. Review posted shortly thereafter. I had a problem that required some follow up work and John came through for me once again. I can't thank him, Serge and all the team at Gary's for such quick and beautiful work. Truly professional! I am a loyal fan and will totally recommend Gary's for all automotive collision and restoration work. Reasonable and super easy to work with. Try them, you'll be glad you did! read more

Avoid this body shop at all costs. Jhon the owner, took my money and delivered extremely poor-quality work. The paint job looked decent at first, but it quickly started peeling and falling apart. It's obvious that cheap materials and shortcuts were used instead of doing the job correctly. When I brought up the issues, I got excuses instead of solutions. A professional body shop stands behind its work--this one doesn't. I feel completely scammed and would never trust Gary or this shop with another vehicle. Save yourself the headache, time, and money. Take your car somewhere else. read more

Avoid this shop!! SCAM ARTISTS. Gary's Auto Collision has been holding my partner's car hostage for EIGHT MONTHS with no work being done. John, the owner refuses to release the car despite NO work being performed on the car. I and my boyfriend have called John and the shop over 200 times. No response. He has quoted $158,913.00 in STORAGE FEES and filed a false lien for $60,000+. Despite no work being performed. The work verbally quoted was only $4000. He doesn't abide by BAR standards and is a conman. We are now in the process of suing just to get the car back. I would absolutely hate for something like this to happen to another person. I am begging you to avoid this shop!You hear of horror stories of mechanics... but I've never in my life heard something like THIS! read more

See all

I had my Toyota 4Runner repaired at Gary's after an insurance claim. The team did fight hard with the insurance company, and the final repair work looks good. However, due to the long repair time (over 3 months), I incurred extra rental car costs. Staff verbally promised to reimburse me for the amount beyond insurance ($1,854.17). I picked up the car on March 12, 2026, followed up multiple times including an email on April 29 and a certified letter on May 4, but as of today, May 20, 2026, I still have not received the promised reimbursement. I hope they will honor their commitment soon. read more

Gary's Auto Collision Center - Certified Mail - Body Shops Near Me - Newhall, California

Thieves, don't recommend going here. The people running this shop are dishonest. Avoid at all costs.

RUN from this place. They ask you to sign some paper (please read before signing) which releases your car to them. This seems to be a new business tactic. read more

This shop is known for ripping people off. Even if you pay the owner Jon he is going to hold your vehicle and try to lien it even though they are suppose to fix the car. Be careful what you sign those "authorization" papers are actually so he can fuck you over and charge a daily "TOWING AND STORAGE" fee. 0/10 do not recommend giving business to this place. No morals or respect for people's hard earned money around Gary's auto..... read more

They're actively stealing a woman's car on tick tock. This has happened to three other people. John the owner is charging a storage fee of 20,000 and said they signed over the rights to the car, when he was supposed to fix it. Don't bring your car here read more

Shady work. Overpriced. I know times are tough but demanding people to sign authorization form in order to fix a vehicle and then stealing the car holding it hostage and charging an arm and a leg price for a vehicle that doesn't even cost that much is insane! You need to get shut down. Your services are a complete scam. read more

This colision center is a joke. John the owner is a theif, looking to scam people. Go elsewhere.

Illegal withholdings of your vehicle, they have a scam tactic to get you to pay 100k+

This place is such a scam, I do not recommend. Despite multiple efforts to recover a car and AVOID storage fees, They do not return your calls dispite multiple efforts but suddenly demand hundreds of thousands of dollars for you to get your car back? Please take your business elsewhere. read more

SCAM ARTIST. they will hold your car hostage and try to charge you $150k in storage fees. they lie, steal and cheat anyone who doesn't submit through insurance. read more

Very satisfied with the work completed as per the request. Scratches and ding repaired with excellent paint work. I would definitely recommend their services. read more

Overall good experience. The employee (Vanessa) kept me informed of the repair progress and giving me detailed status update until my car was fully repaired. John the owner persistently fought with my insurance company to get everything repaired the right way. read more

I found Gary's on Apple Maps and decided to give it a shot based on the Yelp reviews. Was not disappointed! John and Vanessa were amazing! Brought my car in to replace a bumper a couple of months ago and they were great! Gave me a quick quote and had the replacement done in record time. Also completely detailed my car which I didn't expect! My car looked better than it had been in months. read more

John & Team are the best! Went to them for repairs when I got sideswiped on the freeway. They took their time to make sure every possible piece of damage was repaired. Even long after my first visit they're more than happy to help with any mechanical issues I run into. read more

Gary's Auto Collision Center - Body Shops Near Me - Newhall, California

See all

John has an excuse for everything. Multiple delays extended the repair to almost 3 months. DAMAGED MY CAR by frying the ECM (2023 vehicle). Had to fight for them to take it to a dealership to fix what they broke! Had to insist they cover my renal after the damage they caused. Found dings and scratches my first attempt picking up. An absolute nightmare every step of the way. read more

Our Honda Accord was rear-ended, resulting in damage to the tail light, bumper and fender. John and Vanessa took care of everything. They dealt with the insurance company and made the repairs in four days. They even washed and waxed the car so it felt like new when we drove it home. Friendly, fast, experienced and professional. I can't recommend them enough. read more

Gary's Auto Collision Center - Damage to rear end - Body Shops Near Me - Newhall, California

Had a minor collision at the back side portion of my car by a clearly distracted driver. Thankfully the guys at Gary's are quick to take care of the issue and had excellent communication throughout the process. I love how professional these guys are. So far, it's turning out great and I can't wait for everything to be done! read more

Gary's Auto Collision Center - Body Shops Near Me - Newhall, California

See all

I was involved in a rear-end accident last May and I was told to go to Caliber Collision by the insurance company. However, I did my own research and decided to go to Gary's Auto. They were dealt with my insurance company in a timely manner and went about and beyond. I highly recommend this shop. read more

Very pleased with the work done on my car. It did take a bit longer than originally expected, but I was informed along the way. Excellent work and very good communication. Thank you so much. read more

Gary helped me with my Ford Explorer quite some time ago but his services has left a very impactful and positive experience even after all this time. He was kind and patient with my requests and took the time to walk me through all the necessary steps in taking to repair my vehicle. The value of his services has kept my car in great condition to this day, years after walking into his shop with a busted trunk due to a major accident. He was able to repair them entire door, window, and repaint the parts that were replaced for a great price. If I ever have another incident that requires body work I know where to go. Thank you ! read more

A pleasure to work with Vanessa and the rest of the team at Gary's Collision Center. Parts were ordered and I brought my car in the next few weeks for the repair. During the repairs, I was contacted several times with a progress report. My car was repaired expertly by workers who obviously took pride in their work. My car was ready EXACTlY at the time estimated and it looks like new! AND, Gary's had my best price as I sought estimates. read more

I went to Gary's Auto Collision and met Vanessa and John who were polite and gave me an estimate right away without any waiting. After checking other repair shops I went with Gary's and am so glad I did. I had my roof repainted from sun damage and it looks great, the paint match is perfect. They completed my car on time and exactly for the estimated price. The price was the best in the SCV and I highly recommend Gary's Auto Collision. My SUV looks fantastic and the professionalism by John and Vanessa is unsurpassed. read more

I selected Garys Auto Collision Center because of the 5 star review, unfortunately I had a very bad experience. 2014 Honda Accord minor damage. Garys quote $10618! It should not matter how a customer is paying but with Gary, paying cash means "new parts" while using insurance means "aftermarket" or "used" parts. Unfortunately, I lost my job and I told Gary I can no longer afford to pay cash and have to go with insurance. Gary was upset and had to "return" brand new Honda parts because insurance only accepts "aftermarket or used" parts since it's a 2014 Accord . Since I didn't have auto uninsured collision coverage, I was denied by insurance. So, I told Gary if I can pay cash with the same "used" parts price. He responded that they don't make aftermarket parts and no used parts are currently available and have to increase the price back to $10,618. Desperately finding ways to save on cost, I informed Gary that I tested the headlights myself and I don't need to purchase a new one. Gary said okay and he will not replace the headlights and bring down the price to $9,300. Then I informed him that his website boasts about being able to repair plastic bumpers without the need to replace to save, Gary said he has no idea what I am talking about (see website photo). Since I still cannot afford it, I told Gary that I will have my vehicle towed out of his shop. He said that I will have to pay a hefty storage fee of $65/day. I said okay I will pay. Then he said, actually the price is now $95/day because interest rates are high (interest rates are all time low). I had no choice but to pay the ransom because I needed my vehicle out of there. I told Gary that I am ready to pay for the storage fees, he told me that I had to come in person to sign the papers. I asked him how is it okay for me to sign for the repairs via email but not for storage fees. He responded, okay and that I can pay via email. Really disappointed how dishonest a person can be during the holidays. So this was a $1300 mistake. It doesn't help that during the holidays I will have no job, no car, and now minus $1300. The only good news is, I found a shop today that gave me an in person quote of $2500 for the total repair. I hope no one else will have the same horrible experience that I experienced. Happy holidays everyone and make smart choices. read more

See all

Great communication with John at Gary's Auto Collision. Had front end damage on my Mustang that insurance of the other driver that hit me was balking paying the full amount for. John went to back and forth with insurance and got them to cover it. Also repaired rear quarter panel at the same time out-of-pocket. Got Mustang back when promised, it was detailed after repair, and looks brand new. Great job guys! read more

Gary's Auto Collision Center - Body Shops Near Me - Newhall, California

Great service, friendly, quality work. They complete the work in a timely manner. Second time I needed their service and they did not disappoint. Highly recommend! read more

I had a minor hit in the bumper, so AAA sent me to caliber collision and they straight out told me they couldn't help me because they don't work with electric cars, so AAA sent me to Gerber collision to get a quote they wanted to keep my truck without giving a quote, so I desired to get a quote to Gary's collision . John sent an email to AAA and they approved the work. So John told me it was going to take 3 days for me to get the truck back , but my truck is an electric truck so I got a message saying my truck had a collision warning, so John called me asking for an extra day . , but AAA told me : well that's the shop you pick. Pretty much washing their hands if the issue didn't get fix , but guess what John figured it out. He said it was a challenge for him. Good job John and thank you for your help. read more

My trunk wouldn't close and I took it to a mechanic who wanted to charge me $216 plus parts to fix it. I took it to Gary and he made a simple adjustment to fix it said no worries. THANK YOU so much! You rock! The most honest and coolest dude ever! HIGHLY RECOMMENDED! read more

Of course, 2020 ended with me getting T-boned! While, I'm grateful that it wasn't worse, I had to deal with getting my car repaired--which we all know is a headache. Because of this and because I'm attached to my car, I was willing to go about 30min out of my way to take my car to Gary for repairs. I heard about this shop through word-of-mouth and decided to message him through Yelp. He responded very quickly the same day--within 10min, I reckon. I was able to bring my car in that afternoon for an appraisal! Gary was very considerate of what I wanted with my car, which I appreciate! He was very transparent in discussing the repairs and showed me everything that was going into the estimate. Knowing that I was going to need a rental car, he suggested waiting until after the holidays for the repairs so that my car wouldn't be sitting in the shop and not get worked on while I was paying for a rental--thank you! I also decided to go ahead and get the paint restored on the entire car since it was in bad shape. Gary was honest with his recommendations and was very reasonable in terms of cost. On the day I dropped off my car, Gary even called the rental car company down the road to have them come and pick me up. Great service!! While my car was in the shop, he sent me picture updates of the progress. When it was essentially done, we walked around the car together to make sure I was satisfied with the work. He also made honest recommendations about waiting to get the car polished so the paint could set--I had to come back a few weeks later, but I was ok with this because I wanted it done right. They even restored my headlights without an additional charge. I also brought in a bumper protector, which they installed for me. Additionally, Gary's given me great advice on how to better maintain the paint on my car. Again, the service here has been great--above and beyond my expectations. For me, having peace of mind is important when it comes to my car and I definitely felt reassured taking it here. Hopefully, I won't need to come back anytime soon, but I feel good knowing that I have a good collision shop to go to just in case. read more

Gary's Auto Collision Center - 2020 got me...and my car - Body Shops Near Me - Newhall, California

See all

Our experience with Gary's Collision started when I had a cracked plastic transom door on my boat that I was hoping to get fixed. Not only did Johnnat Gary's take great care of me, they did a beautiful job. Because of this excellent creative work, I took my 2001 F250 for a total paint job. I love my truck and was restoring it to new. Again, John at Gary's took great care of me and made my truck beautiful and better than new at a very reasonable price. I question any of the negative reviews. Gary's is a class shop with a professional interest in doing great work for their customers. I'm a devoted fan. read more

Gary's Auto Collision Center - 2001 F250 beautifully restored by Gary's Collision. So pleased! - Body Shops Near Me - Newhall, California

My last review was over 5 years ago, but I'm on my 2nd car and things love to shoot out at me on the freeway. Of course I came back to Gary's and my repair was done beautifully within a few hours! Please stay in business, I'll probably (unfortunately) be back eventually. read more

Gary is very professional and made my car look refined and untouched after a collision accident. I don't live in Valencia/Santa Clarita so I stumbled across Gary's after yelping for the closest auto collision shop since my car was practically not drivable. I'm glad it was Gary's that I stumbled upon because he made everything so easy and quick. Check in was simple-you give the claim number, sign, and just keep in touch every so often. He was rather quick and I was able to retrieve my car within 2 weeks (this was when the pandemic and the stay-at-home order started to get real so I was worried I wouldn't be able to get my car before I moved back home). He was super nice with every interaction we shared and was to the point and honest about what needed to get done and the estimated time of how long it would take to get things done. Overall, I'm pleased with Gary's services and I highly recommend to anyone needing car repairs and auto services, especially after a collision read more

See all

Gary you are a real life hero. Not only did you help me but you have helped my dad too I am so grateful for you and your team. My dad's car got hit by a stray tire on the road, it did a lot of damage to his car. He left it at Gary's and got a rental and will be back soon. The professionalism and care is above and beyond I already know the car is going to look flawless when it's back. THANK YOU. read more

Pleasant and professional owner, receptionist, and technicians. I've had two minor repairs done there and have been pleased each time. They seem to go over and above, rather than just doing the bare minimum. That kind of service is what brought me back the second time and why I recommend Gary's Auto Collision when friends and family ask. read more

GARY!!!! y'all best believe when I saw my car after he worked on it I WAS SO HAPPY I FUCKIN CRIED Y'ALL. I haven't cried from seeing pure beauty like that in 10 years. Y'all ready for a story?? Aight buckle up cuz this is gonna be a long review fam Meet my 2008 Honda Civic, Smoothie. Sure civics are the most common car but this one is mine. Been in my fam for 10 years and been with me half that time. Smoothie is one of my best friends, my loyal steed, and my staunch protector from other bad cars. If I was Mulan he'd be my Khan (her horse!) I swear y'all this car has a personality- my sassy guardian angel. He's had to see lots of mechanics over the years, and his reactions always ranged from mild tolerance (oil changes, bumper, etc) to downright rejection (he even rejected Honda's paint job- he rusted it off). He's always a difficult one the mechanics couldn't fix. He was getting old-- his paint started to rust, his bumpers not pretty, and his trunk and gas gauge was broken... for like years. He was really not happy. I know because usually he honks when I lock him. he stopped honking. A lot of ppl tried fixing him but it didn't work. Things looked grim. And then came Gary. Dudes, this shop was so so good. I work full time and live a bit far, but they are open to working with you and being adaptable with providing quotes. They were willing to give me a quote over email! I told them about Smoothie and they just GOT it. They got the fact that I care about my car as if it was my own extension. I met Gary himself. Now I've met lots of mechanics but this man is no mere mechanic. HE'S A SORCERER He's a second gen mechanic specializing in auto and body repairs. He's loved cars since he can remember and he's genuinely passionate about his craft. He's proud of his work because honestly? That shit is fucking pro and he deserves to be. I saw it. He just has a talent for cars. He knows them. My broken gas gauge and trunk were unstoppable.... until Gary. He inspected Smoothie with the precision of a seasoned surgeon and within an hour he got my gas gauge to lock and fixed my trunk (which was hanging open for yearssss). Right on the spot. I WAS SHOOK Y'ALL Another amazing thing about Gary is that he's straight up honest. I felt that he cares about the car's best interest. I know nothing about cars and he could've sold me what I was asking for, or even sold me more. But he didn't. He wasn't going for the sale. He gave me advice about how to take care of Smoothie as best as possible. He diagnosed a preventable (but huge problem) for my car. HIS QUOTE WAS SO FAIR OMG. It was so reasonably and fairly priced- $820 for a paint job, gauge fixing and a wheel liner. Other shops offered less repairs for $1200, and they fixed my car with cardboard, unlike Gary: he even hooked me up with rentals during repairs! Ps guys: don't let your cars rust. It's cancer for cars. Gary, Kristina and company, thank you so so much for your services. Smoothie hasn't looked this good in 10 years. Honestly, I feel it, Smoothie loves you Gary. I know bc ever since I saw you guys he started honking again. You guys are amazing, and I'll be telling my family, friends and anyone who asks that you guys are the best auto shop around-- everywhere. BLESS UPPPPPPPPPPP Rant over read more

See all

My car hit a huge piece of tire and the bottom part was broken. John helped us check immediately, was super patient and helpful. He reassured us multiple times and explained in details what was broken, even though knowing we were not getting our car fixed here (we were on our way to SF). Thanks buddy! read more

I was rear ended right before the Holidays. Of course my insurance company pushes their Gold Shops (franchise). Not being a fan having used them in the past I looked around town. Read the reviews on Yelp and decided to give Gary's a call. Spoke to Gary and stopped by, I liked the shop and the team. I told my insurance I wanted Gary's and they said okay. I call and speak to Greg and he tells me that they are closing December 24 and won't be open until after the New Year. My car was drivable so I'm glad he was honest as I would have had no car over the holidays and might have been paying for a rental for nothing. I brought it in Monday January 4th and picked it up Friday the 8th. All I can say is WOW. They left if better then before my collision. Gary and Greg were great and kept me updated throughout the week. Thank you guys you made a painful situation smooth and easy. read more

Gary's Auto Collision Center - Body Shops Near Me - Newhall, California

See all

This shop is very good and very bad. The GOOD: Gary is a nice guy. Friendly, quick with a smile, nice clean shop, good on the phone, he enjoys what he does. The BAD: I have been going to this shop for years. When I first started going, the quality of work was very good. I had an uncle that owned a body shop for 30+ years and now he's retired so I'm familiar with very good work. In recent years, the quality of work has unfortunately deteriorated. When a repair is complete, the reinstallation of parts (doors, bumpers, windows, clips, screws, trim pieces) is poor. They either don't align or they were simply installed incorrectly. His paint and materials are high quality, but unfortunately the preparation process and finishing process must be kept in high standard or else you will get overspray, debris in the paint, bubbles in the paint, and not a smooth clean finish. In all fairness, Gary's guys can do a very good job. They can. But in recent experiences, they are slacking on quality. It only takes a bit more effort to transform from a "just okay place with problems" to a very good shop. They just need to try harder. I did bring up these problems to Gary (specifically parts that don't align or were mishandled, or installed incorrectly and he said, "Well, that's the way they go on." It's not. I can simply park my car next to the same year/make/model vehicle that has never had an accident and you can clearly see the repair issues. The goal is, after an accident, to bring the car back factory condition. The magic of a body shop is not being able to tell that a car has had a repair in the first place. Or as close to that standard as possible. But if you can clearly see problems after a repair has been made. That's not okay. I hope things get better. They can get better. Just care more. That's all. read more