I had an excellent experience with Gerber Collision & Glass in Newhall after my BMW iX was involved in an accident. From the moment I arrived, the team made the process easy and stress-free. The receptionist was welcoming and professional, had all my information ready, offered refreshments, and made sure Enterprise picked me up promptly for my rental. Robert and Carlos were great to work with. They provided a quick estimate, kept me updated throughout the repair, and communicated any changes along the way. Most importantly, my BMW iX came back in immaculate condition--you honestly can't tell it was ever in an accident! The shop has a great family-like atmosphere, with everyone being friendly and polite. They even called a couple of days after I picked up my car to make sure I was happy with the work. Highly recommend Gerber Collision & Glass in Newhall for their excellent customer service, communication, and quality of work! read more

Great experience at Gerber Collision & Glass! The staff was friendly, professional, and kept me updated throughout the process. The service was excellent, and everything was handled quickly and smoothly. Highly recommend! read more

If you are looking for the best auto body shop in the SCV, look no further. I brought my car here last week after someone backed into me. Although I had the choice to go anywhere, I trust this shop as they had worked on a previous car of mine before. Their service and attention to detail is bar none. They made sure my Tahoe bumper was as good as new, calibrating the sensors, paint matching, etc. They also were in lockstep with the adjuster, appraiser and Enterpise Car Rental to make sure that my claim was handled properly. I can't emphasize enough how awesome and communicative their staff are, especially Robert, Carlos & Natalie. When you call, you are never met with a bot or answering machine, but always with a welcoming, friendly & receptive team member who is ready to assist. What a gem. read more

Gerber Collision & Glass - After - Body Shops Near Me - Newhall, California

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Thank you so much to the team! Robert the manager was fantastic in talking me through the process. Carlos was always available to answer questions and knew what he was talking about and the front desk person Natalie was amazing. Baldo is a great painter and made my Tacoma tailgate look brand new. Could not recommend enough! Thanks again for everything will definitely come back with any work as needed. read more

Robert and the staff at Gerber are great! I have had 3 repairs done at his shop and I've been very impressed with their work and communication throughout the process. read more

Great staff, excellent work! Everyone here's so helpful, answered all my questions, and got my car back to me faster than expected after it got broken into - they even washed it before giving it back :) Can't recommend them enough! Thanks Natalie, Carlos, and the rest of the crew! read more

Robert was able to help fix a warranty problem from a prior fix. He was very honest in the assessment and was able to fix everything in under a week! I would highly recommend taking your vehicle here for collision and glass repair! read more

I was extremely pleased with the outstanding job Gerber Collision & Glass did on my Lexus RX 350. From start to finish, the entire staff went above and beyond to take care of both me and my vehicle. Their professionalism, attention to detail, and genuine commitment to customer service were exceptional. My car looks fantastic, and I couldn't be happier with the quality of the work. It's clear that they truly care about their customers and take pride in what they do. Thank you to the entire Gerber Collision & Glass team Robert, Carlos, and Natalie for taking such great care of me and my Lexus! I highly recommend them to anyone needing collision repair. read more

I was very satisfied with the work done by Gerber Collision & Glass in Newhall. They did an excellent job repairing our Honda Civic and even went the extra mile by washing the car before returning it. The customer service was outstanding throughout the entire process. A special thank you to Carlos for all of his help, professionalism, and excellent communication. I highly recommend Gerber Collision & Glass to anyone in need of quality auto body repairs, and I would gladly refer them to my friends and family. read more

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They are not only cost effective (I looked around for the best price) but efficient, friendly and accommodating. They were able to provide a shuttle service since I had no way to make it home. They are the best! read more

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Robert was beyond excellent, Outstanding customer service. I highly recommend anyone to work with him! I came in for a repair estimate extremely stressed about the whole situation and he was able to walk me step by step through the process and take care of my car! I can't thank him enough! Saved this mom from more stress! read more

Gerber Collision & Glass - Body Shops Near Me - Newhall, California

Flawless Work and Top-Notch Service at Gerber Auto Body From the moment I rolled into Gerber Auto Body, I knew I was in good hands--shoutout to Robert, the manager, for guiding me through everything. The paint job is flawless, panels align perfectly, and the finish is showroom-worthy. They fixed a small scratch without extra charge and kept me updated with photos at each step. No surprise charges and transparent pricing. The team was courteous, professional, and stress-free to work with, Pickup day was smooth, and they even detailed the car and explained what to watch for as the paint settles. If you need auto body work, Gerber Auto Body is a standout choice. Five stars from me read more

After my car was rear ended, I took it to Gerber Collision and Glass on the recommendation of my wife who had a similar experience a year ago. From start to finish, the staff were friendly and informative, answering any questions I had and keeping me updated on the progress of my car through phone calls and a convenient texted link. They also had the option to leave my rental car with them to be picked up by Enterprise when I came to get my car. I can't speak directly about the value, as I was lucky enough for my insurance to pay for it all, but the work is guaranteed for the life of the vehicle which definitely gives peace of mind. They even cleaned and detailed the car before giving it back to me. All in all, I highly recommend Gerber Collision and Glass. You won't be disappointed. read more

Wow! I read so many great reviews about this place before going, that I wondered if they were real. My personal experience suggests that these are all just really hard-earned reviews because the staff worked hard to gain my trust. The repairs were perfect, and their customer service was extraordinary. Hanna and Robert patiently and thoroughly answered all of my questions about the work they proposed. They made sure I was comfortable at every stage of the process, including when I did the walk-around at the end to see the result. Nothing makes me feel better than entrusting my work in people who care and who are also really good at what they do. At Gerber, all 5 people who I interacted with struck me as highly-competent professionals who are proud of their work and invested in my feeling totally happy with the outcome. Would I returning here for any future work? Easily. read more

Michael, Robert, & the whole team were absolutely amazing! They were so friendly & helpful throughout this whole process. Unfortunately I had to bring my car in for a new front bumper - I've been having the worst luck with those. But with the help of The Gerber Collision team & insurance my car was restored to its natural beauty & in a swift amount of time too! Super grateful for all the help read more

Gerber Collision & Glass were amazing! Everyone was so incredibly kind and welcoming and I knew my car was in great hands. The work they did was perfect. Highly recommend this shop! read more

Gerber Colision did the repairs on my Mom's Lexus and had the best experience I have ever had. They did an awesome job on the car, and Robert S there provided the BEST customer service I have ever experienced with a body shop. I will definitely go there again if I need auto repairs done. read more

My car recently received some damage from some debris on the freeway. I've worked with Gerber before and was totally satisfied with their work. So when my insurance company suggested them, I knew I would be in good hands. They communicated with me at every step of the process. They got my car ready in time for my company's holiday party. They did a great job and I wouldn't hesitate to recommend them read more

We just picked up our vehicle at Gerber collision, and I would like to thank Robert Salinas the general manager in making this process easy and stress, free, .His teammates did a exceptional work and outstanding workmanship. From the front desk of Natalie to the estimator, Carlos provide it with the best customer service. I will never hesitate to refer a friend or family. This is my go to shop. Thank you Gerber . My car looks like brand new ! read more

I took my low mileage 2016 Camaro SS into Gerber Collision located in Newhall about two weeks ago for some limited paint work, headlight replacement and a redo on the stock rims. I met with the manager, Robert and we discussed what I wanted and following several suggestions by him we agreed upon what was to be done. Within about a day I received an emailed estimate, discussed the estimate by phone and came to an agreement on a price and the scope of the work. As always with body work there were some changes, but Robert stuck by his word during our initial conversation and he was able to resolve the matters in a way that made me happy and feeling like I received value for my money. Given the fact that this was a self pay job, that was important. I picked up the car today and it looks beautiful. Thanks Robert with all your help. BTW this is the second self pay job that Gerber has helped me with and I will certainly reccommend them to anyone that needs bodywork, etc. read more

After getting 2 prior estimates, this Gerber location has earned my loyalty! With their excellent teamwork I felt seen as a priority customer every step of the process. Natalie set the tone of professionalism and warm hospitality at the front desk from beginning to completion. The manager, Robert introduced himself before I left my car with Carlos and called me on the pick-up day to notify me the car was ready and answer my questions about handling the car rental drop-off. He was both professional and kind. At pick-up, Miguel in the shop came over to look into a question I had and treated me like family. Throughout the entire week, my agent, Carlos was patient, interested in my concerns, respectful and caring that my repairs were in line with the claim and fully addressed with excellence in workmanship before I left. I drove off from pick-up fully satisfied and confident in my choice to bring my car here. Gerber in Newhall has an exceptional personal touch, quality of work and professionalism. Did I mention the amazing work done? See the pictures below. Top notch!! I'm saving their card to recommend to anyone I know! read more

Gerber Collision & Glass - top=before dropping off major dent in roof. There were also many marks on the sides and back. After- you'd never know anything happened. - Body Shops Near Me - Newhall, California

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Thank to all at Gerber (Newhall). Carlos, Natalie, and the rest of the staff walked me through the whole process and I was contiguously updated until I pick up my car. My car looks and feels amazing. read more

These guys were great! My car looks brand new and it's a 2017. Thank you so much. Highly recommend!'

The repair was done right, perfectly on schedule, and when I got my car back they had washed and detailed it. They even re-mounted my dashcam for me. Thanks! I hope it's a long time before I have to visit again, but I'll definitely be back next time. read more

I had a firm appointment today 1/6 at 11:00 am for an auto body estimate. I made an appointment because I had a full schedule today. So I could not wait for very long time. I waited for 25 minutes with no acknowledgement I was there after my initial greeting. So I left. I allowed about an hour to complete process. ( Not sure how long it was going to take). By the way, this is my first negative Yelp Report ever. Dr. W.J. Manos read more

gerber did a great job on my 4runner and returned it to its pristine condition. they didnt just repair the dents, they went ahead and washed and polished the whole vehicle! that is exceptional customer service. im very impressed with the timeliness and updates. they completed the vehicle when they promised. im actually the one who could not pick it up on time . thank you thank you! read more

Robert helped me with my claim and he was absolutely amazing. He was very patient, knowledgeable and gave a quick service! Hannah, their front desk assistant, was also so kind and gave me a lot of information about the process. Very kind people. I highly recommend their shop! read more

The team at this Gerber Collision & Glass location is absolutely fantastic! Starting from my consult with their general manager, Robert, I knew I would be in the best hands with my car repair. Robert very kindly and knowledgeably walked me through the steps of inspection and repair, and the team delivered on the results so well. My car looks brand new! I highly recommend this auto body shop to everyone. You'll be taken care of like family! read more

Bait and Switch. Was quoted a very low bid, then was told a different thing. Bid low to gain business. Sleazy business practice. Ultimately they do the work and then do a bait and switch. With no options to make an educated decision. Customer beware!!! read more

I can't say enough good things about my experience at Gerber Collision in Newhall. From the start, the general manager went out of his way to make sure I felt taken care of, and that kind of genuine hospitality really stood out to me. A huge thank you to Mike, he treated my car like it was his own and kept me in the loop the whole time. It made the whole situation so much less stressful knowing I could trust him to handle everything. And I've got to mention Hanna as well at the front desk she was so polite, kind, and helpful with every little detail. From answering my questions to making the process easy, she made me feel welcomed every time I came in. Having my car damaged was tough, but the service, care, and respect I received here honestly turned it into a positive experience. I left with my car looking great and a real appreciation for the people who made it happen. I'd recommend this place to anyone who wants not just great work on their car, but also to feel like they're in good hands. read more

Robert was such an extreme help when it came to getting my car repaired from a collision! He always kept me updated and ensured me that my car would be as good as new which surely when I got it back it was! He valued my time and made sure my car was back in pristine condition as soon as possible! Thank you so much Robert! read more

I highly recommend this place they did an amazing job on my car, very attentive, alway kept communication with me to let me know the status on my car they even detail my car. Thank you guys for all you work read more

Robert and Mike were so great to work with. The front office kept me up to speed with repair times and Robert definitely went the extra mile to be not just a great business partner but just an over all good human being. Definitely my new go to shop for repair or glass needs read more

Amazing customer service !!! My car looks great and super fast service! Robert is awesome and kept me updated the whole time read more

I have to start out by saying that Robert is a a life saver. I have been coming to Gerber for a few years now and have been happy every time. I had a dent on my truck cab from a previous camping trip that I had been neglecting and was starting to rust. I needed my truck for another camping trip and was short on time. I went too see Robert and he was pretty honest that it he might be able to get my truck back before Presidents day. Robert honestly worked a miracle. I dropped the truck off on Monday and he had it painted polished and ready to go by Wednesday. I was totally floored to get a call from him on Wednesday saying you are good to GO! I went and picked up the truck it looked like it never happened. I couldn't believe it. He and his crew were able to knock out the dent, sand the rust, prime it and paint it back to it's beautiful self. I was happy with Gerber before and recommended them, I will now sing their praises anytime some needs paint, body, or glass. Thanks again Robert you and your crew did an amazing job! Ken B read more

Tina and her staff are efficient and helpful. They also provided coffee, water and snacks to their customers. It is conveniently located down the street from us, so it was easy to get there and back. The staff was very thorough of their inspection of our vehicle and quick to provide us with an estimate of the repairs being done. They also have a text messaging feature that gives you updates on your car, which was very helpful. I'm really grateful to the staff here. They do a great job in communicating, they are thorough and they are upfront about their prices on their services. Highly recommend. read more

Gustavo and staff provided excellent service! Went above and beyond to answer any questions. They finished my repairs in a timely manner and even cleaned my car. It looked brand new- and even better than before my accident. I highly recommend Gerber for your car repairs! read more

You should for sure come here if needed! Robert and everyone that helped me out was great my car came back like how I bought it and they even cleaned it for me. Everyone was very kind and attentive to my needs and they repaired it quickly and very well! read more

We are beyond impressed with the service and quality we experienced at Gerber Collision. Our service rep, Robert, made sure we knew exactly what to expect every step of the way and even still Gerber over delivered to ensure our satisfaction. The communication was excellent, the friendly service welcome and the impeccable quality of work greatly appreciated. The job was finished one day early, too. With something as stressful as an auto collision, it sure is nice to know we had Gerber Collision making the process as smooth and seamless as possible. read more

The employees at Gerber are very kind and will treat you very well. I had to get the back of my car repaired after an accident and they made it look brand new! They will notify you every step of the way as they work on your car. If you have any questions or concerns they will take care of you. read more