True story: in late September 2025, my car's front end was demolished by a pack of 10 dogs in the High Desert. And it was restored 100% by the good folks at Telesis Collision Center. Being trapped in a car for one hour while dogs dismantle your car is not something I would wish on anyone. Luckily, my insurance recommended Telesis for the repairs and I couldn't have been happier. The work itself was very good; whole new bumper, tire, and other miscellaneous parts. The paint job was like new. And I really appreciated the communication from Telesis customer service. They kept me in the loop every step of the way. Value, of course, was good since my insurance covered the bill (except for the deductible of course. If you're the owner of those dogs, you'll be covering the deductible even if I have to see you in court.) The only issue for me was the distance from my home; but that couldn't be helped due to the location of the attack. Overall, very happy with Telesis. P.S. Research on the internet reveals that packs of dogs will attack a car as if it were prey. I'd hate to be in the clutches of this pack; I wouldn't be here right now. Luckily, animal control took all the dogs away due to aggressive behavior. read more

Wheel fell off next day, clutch was put in wrong. Guy only takes cash is a red flag. I doubt he even has a license.

No one wants to be in need of an auto body repair center but, if ever needed, I highly recommend Telesis Collision Center (636 E Rancho Vista Blvd, Palmdale, CA). I suspect anyone there would give the same excellent care we received from MARIO, but I want to say a massive thankful to Mario for the kind and professional care and assistance he gave us. I am a repeat customer and chose Telesis after the same excellent care I received (again from Mario) once before. My damage was minor but I was treated with the highest of respect and care. I sometimes feel that quality customer service is a thing of the past - not so with Mario, not so with Telesis. Thank you Telesis (and Mario) for great work. read more

I would definitely recommend Telesis Collision Center they where vary friendly always kept me up to date on my van through texts and e mail which was great. My van came out perfect and on the date they said it would be finished read more

Telesis Collision Center - After - Body Shops Near Me - Palmdale, California

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What matters a lot to me besides the work, is the customer service. This establishment has awesome customer service. Their staff at the front desk are warm and friendly. Even their mechanics are super friendly and they throughly explain everything. Yes, I admit, I've brought my car back 2 times since the service. But each time my issues get resolved. Thank you guys so being so awesome and even inviting clients to your car cruises! read more

As in the past Telesis has excelled in service. From the first phone call to return of my car, everything and everyone was kind and professional. My car was repaired I can't see where the damage was. Estimated cost was what we paid & estimated time 1 week, took 3 days. Will use again if we have misfortune to have their services. read more

Great service, warm and friendly staff and great quality of workmanship. Highly recommended will do business again if need be. They will not disappoint. read more

Just look at my beautiful, new (looking) 12 year old car! After resisting the temptation to purchase a new vehicle, I decided my beloved little 2009 Honda Fit suits me just fine, and that, with a little maintenance and some TLC she'd serve me well for another 140,000 miles. (Hey she's even been to Burning Man twice!) So I had some mechanical maintenance done, then I considered some cosmetic updates for improve my self esteem while driving a nearly 12 year old car. The car sits in the sun and the roof had oxidized pretty bad so I thought perhaps some paint touch ups might do the trick. I mentioned my plan to my bestie, and he suggested his friends shop in the Antelope Valley. I had collected some bids locally in the SFV where I live, and Telesis was very competitive. And rather than 'touch ups' here and there I opted to paint the whole car and I'm so glad I went the extra mile(s). Telesis's slogan of "bringing it back to new for you" is SO TRUE!!! I can't believe what a difference a new, thorough paint job makes to my car and my delicate self esteem! My little Fit is just beautiful now! Thanks Telesis Collision Center! You guys rock! read more

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Don't come here unless you want to be over charged. When I came to Telesis with my vehicle they assumed I was going to use my insurance and they overcharged me so bad that I decided to go to another shop and let them know I was paying and not involving my insurance. I paid 3,500 dollars less, very money hungry business.. read more

Telesis Collision Center was a wonderful body shop to work with! In October of 2022, my flawless beauty of a Subaru Crosstrek was scratched on the driver's side passenger door by a shady local car wash. After fighting with the car wash for six months I turned the scratch into my insurance for repair. Telesis and Geico worked so closely together to fix my car that I barely had to be involved. Everything was taken care of and fixed in less than two weeks time. All I really had to do was drop the car off, pick up a rental car, and return a week later to pick up my "good as new" car. They did an amazing job fixing my car; matched the paint perfectly and didn't skimp on the repairs at all, they fixed it the right way. This car is one of the great loves of my life; Telesis revived her back to how she was before the scratch. Mike explained everything that was done when I picked up the car and I felt very heard, appreciated, and respected. I recommend this business highly if you are a perfectionist when it comes to your vehicle! read more

Telesis Collision Center - Body Shops Near Me - Palmdale, California

I've been using Telesis for years. They have the best owners, front desk staff, and quality workers around. I won't trust my vehicles to anyone else. They just repaired my BMW X6M Competition and it looks as good as new. Fairly priced and I got it back when it was promised too. I highly recommend them! read more

Amazing customer service! Had an accident not far from here in the afternoon, had a long drive home ahead of me but was worried about the condition of my bumper. Other shops wouldn't even see me as it was late and most were about to close. They inspected it and patched it up very quickly, allowing me to safely return home. read more

Wish I could give no stars.Very bad experience with them. Avoid them! Worse experience I've had. I took my van here for repairs. The owner is so rude, disrespectful and racist! They told me my car was ready when in reality it wasn't! They didn't do a good job and when I told them so they even got more upset because they wanted me to take the car like that. They didn't finish the job on the day they said they would.My insurance covered car rental but this place reported that they had returned my car on time when they didn't so now I am also dealing with the insurance because they were told I had my car when I didn't and they made me pay out of packet. read more

This place is garbage they try to save the insurance the most money and do the minim to your car. Worst place never would go here again

Very happy and satisfied with the way i was treated! Kim and Brooke where definitely amazing, made me feel very secure about leaving my car with them. I was being updated all the time via text message and my car was ready sooner that expected! Thank you guys so much! read more

I had a great experience with Telesis after a bad accident. They made everything so easy from start to finish. I honestly couldn't ask for more or change anything about my experience with them. I had to come back a second day for a delayed part and they made sure I was well taken care of. The staff and owner is friendly and attentive. You don't see too many businesses like this now days. Most of the time you feel like your an annoyance and not a valued customer. Thank you Telesis for being such a wonderful business!!! read more

Don't ever ever come to this body shop. It's a crop and garbage. mickey mouse job. When they call you to pick up your car. Please make sure double check what they did because im having a problem with this body shop. I told them to replace my driver side fender but they never replace with new one. When i checked the estimate that they sent to my insurance company it shows in the document that they replaced it. Which is not....They never replace my fender.... read more

I've been meaning to update my review. Just a few short months after the minor fix to my car, it was clobbered in a parking lot while I was on vacation and no note was left. I guess this is normal now. Took the car back to Telesis (because where else would I take it) and in a very short amount of time they got to work on the repairs. Once again the car was returned to me in a reasonable amount of time, in beautiful shape with the inside pretty close to having been detailed. While I hope this does not become a habit, I'm happy to have these folks number on my phone. read more

UPDATED 5/8/15 Thank you for your sincere apology on what happened to the car. You guys did a great job and took care of the issues stated promptly and I am very thankful for that. I will recommend your work to others. read more

Telesis Collision Center - Body Shops Near Me - Palmdale, California

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Crap job place bondo work dont go here took my car here after a client off farmers insurance did a hit and run saw their reviews thought hey maybe theyll do good work boy was i wrong kept my car four days and wanted to do bondo patch up work guess what not gonna happen after four days they call me and say come pick up your car its fixed . Sent my mom for the car mom calls me no work has been done . Stay away now my car is at 5 star auto body where they tell me telesis made it worse and now we have to do double work their replacing my whole bumper and light something telesis broke and wanted to patch it up . This place is disgusting using cheap fix to fix your car dont come her. Mike is a jack stay away from this place read more

I have done business with Telesis for over 10 years and I have never had a problem with the quality of work or the customer service. Good people and great results! read more

Very friendly staff, great service and kept us informed every step of the way. There was an issue but they took care of it and rather than having to go to the shop to pick the vehicle up they brought the vehicle to us. Hopefully we don't have a need for their services again, but we would go back. read more

Very professional , kept us updated on the progress and end result was quality work Owner met us on a Saturday to pick up our vehicle. read more

My experience with Telesis was memorable. Customers service is state of the art, as it should be. workmanship is impeccable. One cannot be disappointed. Beatrice P. read more

They do good work, and it's fast too. I did take my truck back for some small details they missed, but they took care of it very fast. Also, very friendly. read more

I can say with confidence that Telesis is the best auto repair shop, bar none. I won't take our vehicles anywhere else. Kim gave me updates every step of the way, and provided excellent customer service. The owner of the company even called me, on the weekend, after hours, from his personal cell phone to answer a question that I had. The workmanship was excellent, and my beloved car was ready ahead of schedule. They stand by their work, and if you are not satisfied, they will do whatever it takes to make you happy. In a world of caveat emptor, you can rest assured that you will receive the pinnacle of craftsmanship and customer service at Telesis. read more

While I am no expert for collision centers since I am not a regular customer thankfully but this is by far the best experience I have ever had. Best customer service and quality work. The customer service included quick contact with me after I filed a claim, an outstanding quick 15 day repair which included three days at the dealer and regular status update calls and then they worked with me on a date and time for pickup. In fact, I kind of pushed for sooner than later. They delivered. read more

My new Alfa Romero Stlvio received a major scratch in the rear hatch. We have custom Italian paint so were real concerned that the color match would be less than perfect. We were pleasantly surprized. You can't tell there was any damage Great Job read more

We had excellent work done on our BMW! A year later one of the parts started acting up, we called, they took it back without a second thought! 300 miles they towed the car to get it back and working!! They are amazing, we would never go anywhere else! The manager is amazing! The receptionist is awesome! The tow company they used even brought me the paperwork since I had just given birth to my son and couldn't travel and I signed it at my home and it was returned to them! Amazingly stress free situation which is the last thing you expect when you have car trouble. read more

Telesis collision center is great, you are not there in the best circumstances but Kim makes it less painful right away on that first phone call. Her kind manner was appreciated. Everyone there is very nice and helpful. The owner is involved and very helpful, our car was fixed very fast. Communication was constant on the progress as well. I would recommend friends and family if they needed. Thank you Telesis for you professionalisms and great work! read more

Telesis was so amazing! There customer care was above all expectations and there quality of work was impeccable. It was truly helpful to stay connected in the process by there text message system. read more

the only issue I had was that they were done about a week sooner than expected and the app didn't let me know - It still showed the original time estimate so I could have had my car sooner - I hate rentals and canceled events so I wouldn't have to drive it. Besides that, all was fine and my car is back to normal. This happened during election season so I wasn't checking my messages at the time. Oops. read more

Front desk is very friendly and helped me out quick. Had constant updates on my vehicles progress. Appreciated that they finished earlier than expected. God forbid that I will need to take any of my cars to a collision center again but if so I'll will most definitely be coming back here. They did a great job! read more

DISCLAIMER: My review is based upon extra services provided by Telesis and not actual repair work. I was involved in a collision late July and, of course, the free rental replacement while my car was being fixed was enticing. They tout it on every listing I've seen from them like they are doing you a favor. They advertise it that way "free rental while car is being fixed," but it's not really that simple. Enterprise does come and pick you up, but basically they just cut out the process of shopping and choosing your own rental company. This becomes problematic for those who have never been in an accident and are dealing with a situation like this on their own for the first time. They claim they are making the process easier, but really have just added more stress and headache in the long run. I went in and they were a little too eager for my business--I was approached by multiple employees doing their best to gain my business. Friendly, but as stated above, a little too eager to not raise my suspicion. When I first asked how the rental car situation works, they stated that they had an "agreement with Enterprise." And that was all. I asked again later, thinking it sounded too easy and they stated "we take care of everything." In the subsequent days, I called periodically to see if work had began on my car, but they always stated that they were waiting to hear from the insurance. Eleven days later, my car ended up being a total loss by my insurance co. and I was notified by my insurance to remove the car from their lot. Telesis charges the insurance company for every day it is left on site, so it makes sense that they did not want to contact me to let me know what the status of my car was. Insurance came and towed the car to their salvage lot and that was that. It's late August now and I just received a letter from insurance stating that they will not cover the entire rental charges as they only cover $20 a day under my plan. Obviously, I am a fault for being ignorant of my insurance's rental policy. Although still reeling from the trauma of the wreck, I should have paid more attention, asked more thorough questions and been clear on my insurance coverage before proceeding with a company that was itching at a chance to get some money. Where I fault Telesis is that they should have been more upfront and honest. They basically lured me in with the promise of a "free" rental and would have said anything to gain business when really all they do is tell Enterprise to bill to the insurance. They took advantage of someone who was distraught after a traumatic event and did not explain everything in full detail as a responsible and professional business should. If you go through Telesis, make sure you have comprehensive rental coverage and ask thorough questions if you plan on using their "free rental" service. read more

The customer service here is beyond amazing. The staff is so sweet and helpful. They fixed my rear bumper and lights, impeccable.

Do not go to Telesis if you are referred to them by your insurance, from my recent experience they work to please the claims adjuster and not you ( the customer). As the gentleman with the pony tail stated to me after I inspected the work on my car, " the adjuster is the boss" he claimed. That is grossly wrong, you, the customer, are the boss! So do not allow them to give you back your car with noticeable issues just because it has already been inspected by the claims adjuster, remember that it is your car and you pay the insurance company for the service. I was told my car was ready on 7/21/15, after I inspected the car, I noticed a lot of issues with the hood alignment. Brooke, the lady at the front, said that "if you have never noticed, cars are not aligned properly so there is not a lot of precision." I tried to hold my laughter in, but it soon turned in to anger as it seemed that she wanted me to just drive off with the car and the mentioned issues. Fortunately, after I provided a reasonable argument to my insurance company along with pictures detailing the issues, they fixed it and I got the car back on 7/29/15. Stay away and find your own shop. read more

This was my first time dealing with a hit and run on my 2015 4runner and I got to say that Telesis made my experience nothing but the best. I had contacted another auto body shop that had great reviews for their customer service but they completely neglected any of my insurance's requests. When I decided to call Telesis, they took my info and got me set up with an appt right away. My appt. didn't take very long and I was able to drop my car off the same day. The turn around was faster then I was told which was a plus since I had a rental. I was able to pick up my car that was washed and detailed on the outside which was a nice surprise. Thanks again Telesis! read more

Had a fender bender and this shop was recommended through the auto insurances certified shops. They did a quick and excellent job. The paint match was very accurate and was brand new. Lifetime warranty as long now as you own the vehicle. They even washed and vacuumed it! Customer service was great and everyone was friendly. I would come back again, but hopefully I won't have to! read more

Telesis has fixed my car twice in one year. The owners truly care about their customers and your car is returned on time and better than new! They handle 100% of the stress of being in an accident, every step from A to Z. I will Never use another body shop. Go to Telesis. You will be glad you did. Melissa Haak read more

While it is always unpleasant to have an accident the service at Telesis Collision Center made it better. My vehicle looked great when I picked it up. I did have to take it back for a minor adjustment and the adjustment was made immediately. I was more than pleased with the customer service from each and every employee I had contact with. The pick up of my vehicle, the estimate, and the delivery of my vehicle was all handled professionally. read more