1. Nana's Auto Repair

0

Palmdale, CA

Nana's Auto Repair

4.6 (10 reviews)
Closed • 9:00 am - 6:00 pm

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Response time

1 week

Response rate

100%

Services - Nana's Auto Repair

Auto battery or electrical system repair

Auto fluids and filters maintenance

Auto general diagnosis

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Victoria V.

Nanas auto repair went above and beyond after we got into a car crash. They addressed every single one of our concerns and fixed our vehicle promptly so that it didn't disrupt our hectic schedule. The staff at nanas really do go that extra mile. Our family will always be grateful for the amazing support provided by Nanas Auto Repair when we needed it most. From start to finish ,their team demonstrated unparalleled professionalism And managed to complete All repairs twice as fast as we anticipated ! HIGHLY recommend them .

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6 months ago

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1 year ago

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1 year ago

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2 years ago

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3 years ago

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2 years ago

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2 years ago

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2 years ago

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4 years ago

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The Body Shop - Car returned undrivable.

The Body Shop

(100 reviews)

The Body Shop did an amazing job on my car and their service is beyond excellent. Everyone is super…read morefriendly, courteous and kind. Dino and Rick went above and beyond to assist me. Thanks for a great job!

I'm very disappointed with my experience at this body shop in Simi Valley…read more My car was there for about a month for repairs. The actual repair work came out okay, but when I got my car back, the rubber molding around my sunroof was damaged and hanging down. I rarely, if ever, use my sunroof, and this was not an issue before I brought the car in. When I brought it to their attention, they denied causing the damage but offered to order the replacement molding for me. I agreed and paid for the part. When the part came in, I discovered it was the wrong color -- gray/white instead of black, which is what my car has. I returned the incorrect part and was told they would see if it could be returned and that I could get my money back. Now they are telling me they will not refund me and that I'm stuck with the wrong part and need to come pick it up. This entire situation has been incredibly frustrating. Every time I went in, I dealt with Rick, and I constantly felt like I was bothering him or wasting his time just by asking reasonable questions about my own vehicle and the issues I was having. Customers should not be made to feel that way, especially after leaving their car with a business for a month and spending money on repairs. At this point, I'm less upset about the part itself than I am about how poorly this situation has been handled. Good customer service means taking responsibility, communicating clearly, and working with the customer to resolve a problem. Unfortunately, that has not been my experience here. Just wanted to update you I did cancel the $78 on my credit card ridiculous that they want me to pay for the wrong part that they ordered. The owner Dino called me up he left a message saying that he's going to put me to collections and this will go on my permanent record. I got to say Dino it's got to be a huge loser to try to get collections for $78 I don't need any of your business anymore.

Nana's Auto Repair - autorepair - Updated October 2026

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