Western Edge Auto Center is the best! I completely trust them with my car and have for several years. And they keep my auto in tip-top mechanical shape! Their prices are more than fair and they do excellent work. Most importantly, they are all incredibly customer service oriented. It must trickle down from the top because Melissa, the owner, is very nice and very knowledgeable - she routinely saves me an Uber fee by having the shuttle take me to work when I drop my car off. And the last time I took my car in, she figured out a way to save me a good chunk of change at a body shop. She had her guys do some maneuvering with my hood so that I can wait for a while before I have to spend the big bucks at a body shop. I am eternally indebted to her for that! The girls who work the front desk, Sandy and Tina, are also very helpful and considerate. And the mechanics are all ASE certified! I would give Western Edge 50 stars if I could! read more

The staff here is awesome. They did some maintenance that was due on our Jeep Patriot. Then the next day we had to take it in cause it was making a loud banging noise from the dash. It was fixed and we had our Jeep back before lunch. They are the best! Hard to find an auto repair shop that you can trust nowadays. I highly recommend them to anyone! Annette read more

Thanks Western Edge for all the work performed on my Truck. Also, thanks to all the ladies in the front office and everyone else who works there. They all have done a great job in help getting my truck back on the road. Sincerely, Marty McFly read more

Western Edge Auto Center - Auto Repair Near Me - Palmdale, California

Hands down, the best customer service. My sister, brother law, and pup were traveling for a camping trip when they started having troubles with their RV. They were referred to once place after another and got directed to this shop. They allowed them to park in their secured lot since they were about to close. The next day (New Year's Eve) the mechanics worked hard to locate the problem but still were unsure. Instead of guessing or overcharging, they provided some thoughts and gave them extra fluids to get them home all for a more than fair price. The lady even asked for a text to make sure they get home safe. Talk about quality, service, and just great human beings. Thank you for everything and being so kind. read more

Western Edge Auto Center - Auto Repair Near Me - Palmdale, California

They have such an amazing staff and the quality of work is top notch. I highly recommend this business.

I enjoy how direct forward and honesty the staff is with how the shop works and explaining how costs can go up or down with individual vehicles along with escort services to help clients get through their day they will also cost out services to help client's budget to get vehicles fixed as well as an inspection to let clients know what other concerns we should be aware of read more

Always have a great experience with Western Edge. Car gets serviced promptly. Had a few times I didn't have an appointment but they fit me in somehow and that's greatly appreciated. read more

Very professional and informative on your vehicle best interest. Extremely hard working staff to get the best results just all around excellent read more

Friendly staff and honest evaluation regarding my wifes 2014 Buick. The cost was $3500 they replaced belts and hoses. Radiator drain and flush, tune-up, wheel alignment and Drain and refill brake fluid read more

I was headed out on a 4-day horse camping trip with my truck and horse trailer and horses. Sent the truck in for a check and to see what needed to be done gave them a deadline and a price point and they stayed within the price point and met the deadline. Melissa, Sandy, and Tina all work together like a well oiled machine. I was given a 76 point inspection and advised of status on each piece. We chose what needed doing and if there were questions, answer were provided. The whole crew at Western Edge are a happy bunch and it shows in the work they do and the loyalty of their clientele. It will be my first choice going forward for all my vehicles. read more

I took in my Mercedes sprinter work van and the front desk Ladies were very helpful took in the van tried to work on it. Unfortunately Mercedes makes it really difficult to log into their computer, so they were not able to help me, but they were very honest and did not charge me for trying to diagnose the issue and I was really grateful for that. read more

I drove by and thought what a beautiful place. I wish I had read the reviews before going to Western Edge! I had my flex dropped off explaining clearly that it needs a water pump and that there's water in the engine. I was asking for that inspection to see if the heads were cracked. I told this on my original call, repeated this when I went into the shop. I received my inspection report It was Mr. Obvious telling me I need a turn signal bulb, shock absorbers, oil change, cabin filter and water pump. Nothing about what I asked for regarding water in the cases. The more I tried to get an answer on what it was that I requested the worse the conversation went. I feel that I was disrespected and that she doesn't need my business. She doesn't stop talking and she doesn't listen. read more

Western Edge is the best! They have taken excellent care of my RV. I had an issue at home where I extended the slide outs and then they wouldn't come back in when the button was pressed. I contacted Western Edge and Dan, their mechanic came to my home, on his own time, and worked to resolve the problem. I appreciate that they go over and above for their customers!!! Thank you, Dan, and Western Edge for their help!!! read more

Great service clean shop and friendly I would highly recommend this repair shop. They will text you or email you recommendations and inspection needed for your car. Great service. read more

Was very happy AGAIN with my experience at Western Edge. They replaced the water pump serpentine belt pulley and hoses. Mellisa at the service manager kept me fully updated and they completed the job in a timely manner. Fair price excellent workmanship and service as always. Thank you Western Edge read more

I brought my truck in because my rear passenger brakes sounded bad. I always took my truck to other places in the valley and was never happy with the outcome or service. I can't believe I've never tried this place before, I've driven past it a ton of times. I decided to give this place a try. I called and talked to Melissa, sweetest gal, I really like how everything becomes personal, from the moment they pick up the phone. They scheduled me for Thursday in which I had to reschedule for an earlier date which wasn't a problem. I came in, their lobby was clean, they greeted me and took my keys. A little while later they took my truck and did a full inspection, they checked out the problem I came in with and told me my rear brakes and rotors were bad. I got an estimate and a time frame. I could either wait or get a ride home. I decided to wait. Ordered Domino's down the street (they didn't mind) I hope it didn't make their lobby smell too bad. After everything was said and done I got the print out from the full inspection with photos. I am impressed with that. I know some places will try to nickel and dime you and tell you things are bad when they're not. They tell you the things that need to be done sooner and the things that can wait. I definitely will be returning with both my truck and my husband's truck. Also, Mayhem kept us good company. read more

They have a great, friendly, supportive front office staff. They do comprehensive 75 point inspection and let you know what is "high need", medium and low on your whole vehicle. It let's you decide what gets done when. They don't upsell you on stuff that isn't immediate. Stop in for all your vehicles needs. My deisel truck and my jeep are running better than ever read more

Both my husband and I take our vehicles to Western Edge Auto Center. We are happy with the work done on our vehicles. I enjoy being greeted by GG I look forward to seeing how my she has grown at each visit. read more

Took my car in for an oil change that I basically needed ASAP (change engine oil message for a week and headed to Vegas) and they are within walking distance of my office. I think I phoned 3 different times and everyone was so pleasant. I didn't feel like I was bothering them or interrupting something more important. I loved the sign greeting you as you walk in "gluten free repairs"......lol I asked about vegan options, Melissa said they were coming next then we proceeded to have a whole conversation on vegan food. My car was ready when promised and the bill was explained thoroughly including recommended repairs. I also received a text from Melissa a few days later following up on the service. I usually take my car to the dealer I purchased it from, 60 miles away which definitely isn't convenient, so I'm very happy to have found a quality place that I can walk to from work! read more

Western Edge Auto Center - Gluten free repairs......LOL - Auto Repair Near Me - Palmdale, California

Very poor customer service, bias, and sketchy!! Stay away from this place. Called in and got a rude lady who was a complete hassle. Never calling them again!! read more

They gave a great system of letting you know what is needed for the future. Very nice and easy to talk to about issues with your vehicle.

They are knowledgeable and treat your vehicle like their own. The customer service rocks too. Melissa and Tina are the best

So here we are more than a year later. I only drove the car as needed since this review as I bought a commuter car. Then my brother needed a car. Told him about the A/C realized the connector hose had a small tear he replaced it super easy and A/C has been perfect ever since. So again they didn't check thoroughly enough for such a simple fix... read more

I would never go to this place it's horrible. I took my car for a catalaylac converter they charged me 1100 hundred dollars the part was only 151. I had to wait 3 days to get my car back. And it runs horrible now . And when I asked if they could maybe wait 5 mins for me to get there before they closed they basically told me no.. I am. Very dissappointed with this place read more

horrible service that resulted in a blown engine horrible service that resulted in a blown engine horrible service that resulted in a blown engine horrible service that resulted in a blown engine horrible service that resulted in a blown engine horrible service that resulted in a blown engine horrible service that resulted in a blown engine read more

If I was able to rate them over 5 Stars, I would!!! The ENTIRE staff of Western Edge Auto is simply amazing!! Katie and Melissa had my sons best interest from start to finish. There was never a time that I need to call them for anything. They provided me with updates every step of the way and gave me detail diagnostics of what was needed. Their prices are very reasonable and they made sure that my sons car was in tip top shape before allowing my son to drive off. As a mother, I am absolutely thankful and trust Western Edge Auto with all my family's automotive needs! Mike is very knowledgeable and worked tirelessly to get my son on the road safely. If an honest, reliable, reasonably priced Automotive Shop is what you are looking for, this is definitely where you want to go. They have a customer for life!! Thanks gals and guys! You guys rock!! read more

I'm very pleased with the service I received at Western Edge Auto Center. Melissa and Evelyn were very courteous. The mechanics are honest, reliable and get the job done! I will definitely be recommending this place to friends and family and will return for all my vehicles' maintenance. read more

Let me start off by saying that I usually only rate food but in this case I had to rate the service and professional matter In Wich wester Edge handled my Vehicle needs,In the end we get what we pay for and there service is worth every penny,I've been comming here for the last 4 years and there's absolutely no place else I would go to ,I get straight answers to all my questions,there very efficient and on point with diagnostics,you'll get a full report on ur email u will get pictures of everything they checked out and give u a full review on everything wrong with your vehicle,Melissa is amazing to deal with very knowledgeable and will work with you as long as your not an A$#.and be careful she has "MAYHem" The Mechanics are all complete professionals and will do there best Everytime .thanks to all of you I will forever be a loyal customer and my kids will be going there too.. read more

Very happy with Western Edge Auto Center. They're so professional, they explain everything they're doing, they sent me a report with pictures. They got us in right away and are very reasonable, I strongly recommend them! Thank you WEAC read more

Professional service and attention that exceeds expectations. When issues that needed immediate attention were discovered they were quick to provide estimates and options to meet my needs; they even provided a loaner car at no charge while they addressed the emergent issues. Great staff and great service, you can't ask for much more! read more

The most unhelpful, unprofessional shop I have ever stumbled into. Wasted a lot of my time after making an appointment.

I've been coming to Western Edge for the past 7 years and have always been satisfied with the service. If you're looking for a no nonsense, reliable shop that can take care of all your needs, this is it. Shout out to Mike for always delivering fast service! read more

Very honest office staff, honest and upfront diagnostics, and recommendations regarding major repairs. Highly recommended as an honest auto repair shop. read more

I've been taking my cars to Western Edge for a few years. Recently, I moved about 2 hours away. Of course, a few days later, my car had some funky thing happen. I took it to the local dealer and they quoted what I thought was a very high price. I called Melissa who did some research for me and let me know that is was a good diagnosis, just a little expensive. Even knowing she wouldn't get my business, she took the time to look out for me. Each time I went in for service, Melissa would talk about a training she had just attended. She and her team are up to date and very knowledgeable about the cars they service. read more

Western Edge is the only shop I use and trust in Palmdale. While I believe their prices are slightly higher than other mechanics' in the area, I know my vehicles are getting quality service. That peace of mind is well worth the extra few bucks. Not only that, they are straightforward, professional, and honest with you. I genuinely believe they care about doing things the right way and giving you all the info you need to make an informed decision. You won't get that "sketchy mechanic" vibe from these guys. In the last year I have probably spent 1K+ dollars here to fix my junker car, but it's still running thanks to these guys. They're sure better and far more professional than the dealership I've had to work with in town. read more

I have been taking my vehicles here since I started driving. The staff is very polite and knowledgeable. I love how they do an inspection of the vehicle every time I come in and let me know if there is something that will need to be fix soon, can be put off for a bit, or need fixed ASAP not just for my safety but others on the road as well. Definitely recommend if you want good, quality service with friendly employees that want what's best for you! read more

Melissa was amazing from right away greeted me in amazing fashion and worked as a team and are very fast i highly recommend western edge and give 5 stars!!!! read more

Took my car for a check engine light and oil change. I was so impressed with not only their service but how clear all information was. I got an email of my full diagnostic that simplified it for someone that doesn't know much about cars. They also had "loaner" cars available, if not occupied by other customers. Felt very thankful there was no charge for the loaner. All in all great experience and customer service from Yuliana. read more

Took my old van in for its first service since I got it and it needed a lot of work. I had no more brakes and other issues. I gott a complete service inspection, declined what i could not get done with no issues and got my van back in a week good as new! Will bring my van back for the other work needed in a few months. read more

I'm so happy I was recommended to Western Edge Auto Center! They are very friendly and knowledgeable! We need to have my daughter's car serviced! They gave us a complete check list and they recommended thing that needed to be done right away and things that can what! They are not push and understand that sometimes is a issue! We definitely found our mechanic for our family! Thanks Melissa we will be back! read more