During my trip to Utah, this was my first time eating at a Cafe Zupas, and I was really impressed by the variety they offer. It's a mix of salads, protein bowls, sandwiches, and an impressive selection of soups. Every order comes with a soft, delicious roll that they are happy to give you plenty of, as well as a chocolate-dipped strawberry, which was a fun little surprise. One of the things I loved most about this place was the flexibility in how you can build your meal. If you're in the mood for a big, hearty sandwich with a rich soup and some cheesecake on the side, you can do that. If you want something lighter, like a protein bowl packed with greens, vegetables, and lean meat, that's an option too. It is nice to have that kind of versatility. I tried the Mediterranean protein bowl a few times, which was absolutely delicious, and their mushroom soup was fantastic. It was hot, flavorful, and paired perfectly with their soft rolls. The staff was friendly, but the operations felt disorganized. On my first visit, my order was placed on the counter near the prep area, which I assumed meant it was ready for me to grab. When I picked it up and brought it to the register, the cashier seemed confused and told me they were supposed to grab it. There was no signage or communication around this process, and it had been sitting there for long enough where I felt like I was supposed to grab it. Whoops! On another visit with family, we placed a decent-sized order and they ended up missing a few items. The cashier seemed confused about what we had ordered, despite the fact that we had just told their team members at the prep station and there was a handover. There seemed to be a communication gap between the prep staff and the checkout, which made every visit feel clumsy and inefficient. The interior is bright, modern, and very clean. There is plenty of seating, and they have a long queue setup at the entrance, which I assume helps keep things moving when they are busy. However, during all four of my visits, there were never more than two or three people in line, yet things still felt disorganized. It left me scratching my head, wondering why such a simple process seemed to get tripped up so often. That being said, the food was absolutely delicious. The variety, freshness, and ability to customize a meal based on what you are in the mood for make this place stand out. Whether you want to go all out or keep things light and healthy, you will find something great here. I will definitely be back the next time I am in Utah. read more

Delicious food while visiting in Utah!!! Loved the chocolate covered strawberry with the meal. Wonderful customer service. I went through the drive through so I don't get to visit inside but looked like a cute place. read more

Café Zupas - Pick 2 meal: Turkey, bacon, avocado, ciabatta sandwich Southwest potato & green chili soup Chocolate covered strawberry - Salad Near Me - Syracuse, Utah

Placed an online order and had to wait 40 minutes to get my order. Other people in line were waiting even longer. This isn't the first time either. This place needs more help or better management. read more

Wrong sandwich, and I asked for no grape tomatoes. Usually love this place, very upset today read more

Café Zupas - Doesn't look like a honey brisket sandwich... - Salad Near Me - Syracuse, Utah

food is super expensive and took about an hour to get food. also had to ask 3 employees for our food.

We go this location a lot, and this maybe the last time. Our order was horrible and made by incompetent people, my salad had ingredients that never is on a chipotle glazed salad, and it was so small, my large salad was smaller than my daughter's half salad. With the amount of money I paid for my family's meal the order should be accurate. read more

I just left Zupas Syracuse with 2 takeout items. When I got home I found a hair sticking out from the lid. I then pulled it out and it's over 5 inches long. read more

Café Zupas - Hair in the food enclosed with the lid. - Salad Near Me - Syracuse, Utah

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I ordered online and my pickup order said it was ready to pick up and so I went through the drive through for pickup orders, we sat at the window for probably 5 minutes without anyone coming to the window. We ended up going inside and the order wasn't even fully finished. read more

The drive thru is so TERRIBLE!! No exaggeration, but I have been stuck in the Is drive thru for 28 minutes now and can't even see around the corner where you pick up your food! There might be 100 cars in front of me!! Seriously, I feel trapped like a bad relationship!! Be ready to commit before joining this drive thru line!! read more

I'm so excited to have zupas in Syracuse! I was worried they would be a little crazy with their new opening, but it wasn't! I was super impressed at how quickly they made everything and the staff were so friendly! I ordered through the drive-thru and I was the 4th car in line. I was in and out of there in 10 minutes. I noticed the manager was out there teaching the staff how to navigate the drive-thru and they did a really good job. Be patient with them since they just recently opened. The drive-thru in this location is a game changer for sure! So convenient and there are 2 lanes. Since I go to the one in Layton regularly, I knew what to order and it tasted just as good! The soup is wonderful and the sandwiches were warm even when I got home! read more

Café Zupas - Drive-thru - Salad Near Me - Syracuse, Utah

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Great fresh food! I'm never disappointed!! They're really fast and seem to enjoy working there!! Dining room is always clean and bright!!!

Live the food and service. The protein bowls, cottage cheese bowls and Dubai cups are my favorite. I love that they give everyone a chocolate strawberry. read more

Food is good. Expensive. It was very loud. No gluten free sandwiches. They had no salt... they don't stock any salt... neither packets or salt shakers. read more

We go to this location often since it opened near our house. The food is good but the price is a little steep. I don't necessarily mind it because I feel the food is good but I don't think it makes sense to feed a whole family here. It's good for just me and my husband though. I wish they added more meat on the salads. It's a very small amount and for the price, it should be a larger portion. The toppings are also pretty lacking in QTY as well except for the lettuce. They give A TON of lettuce and then a few pcs of each topping including the meat. Additionally, any toppings over 5, costs like 60 cents a pc. Once you see how little of each topping goes on, you will def want more than 5 toppings to make it a substantial salad. They do mix your dressing into the lettuce which is a plus and the toppings do taste good. I also enjoy the soup options like the chris (tomato basil and cauli soup mixed) and the chicken enchilada. I do think the large soups are worth the price compared to the salads. They also give you a chocolate covered strawberry and a roll with each full size meal so that is nice too. The food tastes great and I haven't had anything that taste bad there which is why i am giving it a 4 stars, but the pricing does make me want to score it lower. read more

Café Zupas - Salad Near Me - Syracuse, Utah

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It's a nice looking place inside and out, but the food kind of reminds me of hospital food - so yeah no I don't like or recommend it here.

We were visiting some friends and they raved about this place so we had to try it for ourselves. It's a walk up and order type of place. All of the food is in front of you so you can see all the ingredients. They have a pretty large menu that offers alot of sandwiches, salads, soups and desserts. The people behind the counter were pretty nice. They were very busy. It does get a bit confusing, who does what and what part of your order you're supposed to tell who but we managed. I got the combo meal with a sandwich and soup and it came with a huge chocolate covered strawberry! Yum! Nice touch! The sandwich was very fresh and tasty. I had the mushroom bisque and it was fantastic! It also came with a big roll. The chocolate mouse cake was delicious too! I wish we had one of these in San Diego where we live. This is a place we'll definitely return to when we come back and visit. read more

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The Prices are a bit ridiculous for the amount of food you get. Everything else is good.

I'm from out of town and this was my first time at Zupas. I can hear with my sister and her family. They love the place and I now having eaten here I understand why. The food is fresh and the variety makes it so that anybody can find something to eat off the menu. I enjoyed my Tomato Basil soup and chicken pesto sandwich. The salads were very good adding to the freshness of the food. My only complaint was the process. As other reviewers have expressed, the point from ordering to receiving the food is clumsy, slow, and inefficient. I'm basing this on a family of 7, so this could be the bottleneck. The portion sizes on the sandwiches, soups, and salads are reasonable although if you have a big appetite you might need to stand in line for a second order. It's a shame they don't cater to the gluten free community something that should be easy to do based on the menu items. Otherwise, it's a good restaurant that I'll likely visit when I'm in a pinch but either alone or with one other person so the order process isn't an issue. read more

Staff was very friendly. In fact, they were so friendly with other patrons that they talked and on my soup sat on the counter, getting cold. my chicken noodle soup was freezing cold by the time I got to taste it. We were in a hurry to get to an appointment. So, I did not go back and talk to the management. read more

Great food awesome place to eat! Service is great. Ambiance is awesome. We going to lunch here every Thursday

Wonderful staff, helpful, sweet. Had lovely conversations with all of them. I forgot my card, and some amazing staff member helped me out, after seeing me struggle (I really hope he gets a raise, hopefully he knows who this is ) . It was clean and a great environment. Food tasted great, can't thank him enough. I will be coming back, to tip back all of the meal I couldn't get this time. Thank you so much! read more

Passing through Ogden and the 18k reviews were spot on with Door Dash! The food was delicious but I was even more excited about our surprise chocolate covered strawberries! Such a special touch from a business that shows they take pride in their services! I highly recommend! read more

Café Zupas - Chocolate Dipped Strawberry - Salad Near Me - Syracuse, Utah

We were there on a Tuesday evening. They staff was not prepared for the crowd. The store kept selling drinks, although their fountain machine would not work. The manager refused to help because he said they were too busy. The cashier refused to provide refunds because she was too busy. Yet, they kept charging people for drinks they couldn't fulfill. Poor operation. read more

Got excited about a new Zupas opening.... except, they really cut back on quality. The Turkey, avocado, bacon sandwich has exactly ONE thin slice bacon. Lobster bisque.... was able to find 4 pieces of Lobster. Maybe. Prices... up! Quality down. Servers... if they choose to talk to you at all, probably OK. read more

Café Zupas - Turkey, Avocado, Bacon sandwich - Salad Near Me - Syracuse, Utah

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Food was delicious, I got mushroom soup and chicken pesto sandwich. Korean salad was pretty spicy. Strawberries were the best! Quick pickup. read more

I went through the drive-through, was the only one in line and my salad and sandwich took 20 minutes. I had to go inside and all I saw was, assuming the manager, a man in a dark beard as he was berating his employees. He was not kind to me all at when I asked him about my food. Weird that having cooked and prepped ingredients would still make a salad take 20 minutes. Worst part is the ingredients on my sandwich were still wrong. Don't come here during peak hours because apparently they can't handle it. read more

There are undisclosed upsells along the good line and confusion reigns when orders are combined. The cashier was new and overcharged us by following her managers instructions. When the discrepancy was brought to the managers attention he was either unable or unwilling to unravel the charges and handed out $7 from the till. It didn't match the overcharge but we were done. Ironically, the food was great. read more

My husband and I went to dinner there tonight. I had an issue with my salad and, though I have never done this, decided to say something and ask for a different item. Alex, the manager, was so accommodating, made me a different item and even gave us a free dessert. He turned what could have been a bad experience into a very pleasant one. We eat at this Zupas frequently and this is the first time we've had an issue, so wouldn't let it keep us from going back, but Alex sealed the deal (and not because of the free dessert). He knows what great customer service is! read more

Have been waiting in line for over an hour and still haven't got my food. I know it gets busy but anything over a 30 minute wait is pretty disappointing read more

I created my own salad because all of the meatless salads they offer are loaded with fruit (I do not like fruit and nuts in my salad). I selected the Fresh Herb Vinaigrette Salad Dressing and it is very good! If they sold it in the bottle, I would buy it without hesitation. It gave my plain, vegetable salad a really good taste. I ordered two desserts (don't judge me). One dessert was the cheesecake, with no fruit and it was very tasty. I would order that again. The other dessert was the chocolate mousse cake. It was just too rich for me - the photo looked better than it actually was. read more

I am obsessed with the mushrooms bisque, so perfect every time. This restaurant is so pretty and new. And clean! Staff is great and fast. Thanks for being amazing! read more

This place was amazing. I did wait a bit but obviously it was busy. Thats the food industry. Aaron was amazing and I can tell he is such a hard worker. He was everywhere and on top of everything. He definitely deserves a raise. The crew was also killing it with the rush. If i'm passing by again will definitely stop by. read more

Awesome place to eat, great food and service. Would go to again in the future. Great location

I had a little over an hour for my break. I got to zupas at 6pm and there was a long line. I waited for 10 min and didn't move much so I thought I would place an online order because I had to be back by 7. It said pick up at 6:25. At 6:35 it still wasn't showing it was being started. I saw the pick up line had grown significantly. The line itself was moving and the drive through seemed to be slow but moving. Not one pick up online order was being completed. After waiting in line AGAIN, and it being 6:50 and I was still not too much closer to getting to order, I went to the cashier and asked them to cancel my order. Someone else asked why they were not even doing any to go orders and they said it was policy to prioritize the line and then drive through. And while I understand that, there should be an option for the understaffed location to turn off online orders! They are getting buried and it's just piling on. They didn't even have time to cancel my order officially. I had to write my number down on a receipt blank so they could refund it later? Really disappointed in that. Either turn off online orders, shut down the drive thru, or put notifications out that the wait is long. Not sure if I'll trust putting in a mobile order at this location again. :/ read more

WORST PLACE We've came here three separate times and every time we have problems. This time we got charged for an individual half soup and an individual sandwich when my husband specifically asked for the try two combo, and our kids menu came with a grilled cheese instead of chicken strips, and we were given no drink. The place is ran by teenagers who don't know what they're doing. DO NOT COME HERE. The place is always so dirty, and it's never worth it. Also worth noting that it BARELY passes health safety inspections read more

Wow! In the drive up line for 30 minutes and then sent to another parking space to wait for my order. They have one girl working the drive through and she is running her legs off. Come on management! Get her some help read more

Great staff, busy night. Drive thru was decently fast for how many people were there, all the team members were friendly!

I absolutely cannot stand Zupas. I can't stand how stingy they are with their ingredients. Most of the salads don't include a meat and the large salad is over $10 and it's pretty much the same size as Wendy's apple pecan salad with a whole chicken breast for under $8. Head to Longhorn for their strawberry salad for $6 (no chicken), it's huge and delicious!! read more

I always get Great food at the Syracuse location. Friendly employees at the drive thru.

The food was good. The service was great. We were traveling in the area and a member of our group left an item in the restaurant. Called the next day to verify it was there,Aaron confirmed it was and mailed it back to Ohio for us. Greatly appreciate Aaron and his going well beyond the call of duty for us. read more