Hug-Hes is always a good experience. The service was prompt, the restaurant is nice and clean, stylish, (as is the broader area) and has easy parking around. The food is always fresh as well and tasty, this time around we tried the short rib with mashed potatoes and steak fries, it was tender, had a nice sauce, and the fries were fresh. My summer salad with chicken was also very fresh and has a variety of topping which made is memorable and I know I'll be craving it. A great spot everytime we go and will definitely be back for more. read more

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Very disappointing dining experience. We ordered Chicken Fried Steak that was supposed to be Lightly breaded 11 oz. Chicken fried steak, smothered in white country gravy. The chicken fried steak was not 11 ounces. The breading may have been 11 ounces but the chicken fried steak was so thin when we removed the breading. There was no steak. It was a very thin layer of ground "meat". It was so thin it was as though it was some kind of meat spread, definitely not worth $20.49. I should have taken a picture of the breading, but if you take a look at the picture that someone else posted of their chicken fried steak, you can see how thin it is. I told the waiter that the chicken fried steak was very disappointed and showed him the reason why. He said that he would let the manager know. Also order the Tender beef short ribs with a red wine bone broth demiglace. The short ribs were reheated on the griddle and not tender, like braised short ribs are supposed to be. The demiglace was very salty. I'm glad it was served on mashed potatoes to take up some salt. The green beans were stirfry and overdone because they were dried out. I won't be ordering the chicken fried steak or the short ribs in the future if I go back to Hug-Hes. read more

Hug-Hes American Kitchen - Braised Beef Short Ribs. (reheated on the griddle) Mashed potatoes and over cooked green beans. Beer bread - Salad Near Me - Syracuse, Utah

I came in on a Friday at 6pm. The wait said 20 mins but was prob closer to 10-15. Great ambiance, the server recommended the green beans and I did not regret it! My friend enjoyed her sandwich. I got breaded coconut shrimp and onion rings. The shrimp was delicious and yes I could COMPLETELY taste the coconut, I was hoping I couldn't, I know that's silly because duh it's coconut shrimp! It came w a sweet and sour type sauce and ranch. The ranch was not my style and neither were the onion rings, they tasted a bit too sweet. I've heard great things about Hugs so I would need to go again and try something different on the menu, perhaps something I might enjoy. I wasn't thinking when I placed my order so that's my bad. read more

Hug-Hes American Kitchen - Coconut shrimp and onion rings - Salad Near Me - Syracuse, Utah

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Whether it is takeout or dine in, Hug Hes always hits the mark. It's a great place to gather with family. The servers are always wonderful. I love the crispy chicken salad!!! read more

I have been to Hug-Hes several times sense moving to Syracuse in 2023 and everytime it has been a delight the bier bread is some of the best bread ever it's so good that I eat a good chunk before my meal even arrives the New York strip is always perfectly seasoned and the steak fries are always delicious the place is small cozy elegant calm not loud modern and feels like a place that you can get a good sit down meal the staff is always so friendly and it's all well rounded read more

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The fish and chips is absolutely delicious and the cookies are dynamite. I would definitely recommend going to eat at this Cafe. Everyone is very nice there as well. read more

I never get service and everyone from the staff just stare at me it's very awkward. I hear great things but when you actually try the food it's not that good. It's just average. read more

Great food great price. We will definitely come back. I had the fish and chips which was very awesome. The menu said three pieces of fish and chips. I actually got four so bonus. My wife had the French dip which she said was very awesome. All of the waiters and waitresses were appropriately nicely, dressed and long sleeves, cover, tattoos, and any markings no one was wearing earrings all over their faces. The restaurant was well lit and the waiter showed up when needed and was not there when we wanted to have conversation which was perfect . The waiter's name was Josh. Great job Josh. We even got a loaf of bread to eat at home. read more

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We stopped in on our way to antelope island. The store was so cute and well kept. The booths were roomy and very comfortable. Everything we ate was super flavorful and well portioned. Quality dishes and very kind staff. It was more of a nice sit down restaurant then a cafe so expect sit down dine in prices. read more

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Cute small town restaurant with small town vibes! The bread is good and fresh and our server was kind and helpful. We ordered the salmon and the short ribs. The salmon was a little overcooked for us, and the short ribs weren't quite cooked enough, but it was still tasty. The green beans were out of this world! It was a pretty expensive meal and didn't blow us away so we're not in a big hurry to come back, but it's a nice option in the area and I hope they continue to refine their craft and provide that great service for years to come. read more

Would not recommend for takeout, unfortunately. We got the portobello chicken with green beans and the country fried steak with mashed potatoes and soup. They forgot our mashed potatoes and the food overall was just a miss and not great. The green beans were shriveled. The tortilla soup was just vegetable soup with a little bit of chicken. The bread was excellent but it will probably be a very long time if we give it another shot. read more

Great place! We had a Lrg group for light lunch. Servers did a good job of keeping us happy. Food is always good here. No complaints. Everyone was very pleased. read more

I had the braised short ribs with mashed potatoes and these amazing green beans unbelievable wonderful, I will go back! Everybody at my table was happy with the meal. Not to mention the big toll guy that served. Thank you. read more

We have eaten here regularly (a couple times a month) for the past several years. We have tried almost everything on the menu, and we are rarely disappointed. You can tell that the owner actually cares about running a great restaurant. When things don't go according to plan, the owner steps up and does everything he can to make it right. The food is great. We have our favorites, including the burgers, the pastas, the buffalo ranch chicken melt, the chicken fried steak, the prime rib, the salmon, and more. We love that they give bread and sugar cookies when you order takeout! Definitely one of our favorite places to eat in Syracuse! read more

My neighbor and I stopped in here for lunch today. Jackson was our server. Very pleasant and accommodating young man. We both had the prime rib sandwich with shoe string fries. Plenty of tender meat on a nicely thinner cibat read more

This is the place to come with a large group of people. They have a separate room, and dedicated staff to take care of the group of you call ahead and reserve. The service was great, the food was good and they served the group of 50 with no issues. Thank you to all the staff. read more

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I can't remember the last time I enjoyed a new restaurant... such a fun atmosphere, amazing food, and friendly service. We will definitely be back! read more

Good food and the service was great! The restaurant seems upscale but it's good prices and huge portions! Great place for large groups or small. Must try! read more

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The coconut shrimp is so delicious! I had it with the pasta salad and green salad and both were excellent!

We reserved lunch for 20 people, table was set at nice quiet room. Service was great as well presentation of food and the taste

The two stars are for the pleasant ambiance and convenient location, and a nice, but maybe not quite so informative server. Unfortunately, this is not the first time I have been disappointed by the food itself. Because I don't eat large portions, I chose not to order a full entrée with two sides and instead ordered the "Crispy" Calamari as my meal, fully expecting a generous plate of crisp, well-prepared calamari, along with a side of broccoli. What arrived, however, was a very sparse portion--just a small handful of limp calamari strips accompanied by a cup of Cajun sauce and a lemon wedge. At a $16 price point, this felt extremely underwhelming. The side of broccoli, while delicious, was served in a small cup and cost an additional $5.49, which also felt disproportionately expensive. After tip, my total came to nearly $28, despite having barely eaten what amounted to less than a child-sized serving. For comparison, a 12-ounce New York steak with two sides would have cost me less. While this didn't ruin the time I spent with friends I hadn't seen in a while, it did put a noticeable damper on the experience. If this had been a one-off issue, I might feel differently, but the food here has consistently been hit or miss. Even their Loaded Baked Potato Soup (ordered on previous visits) resembles more of a clam chowder, with heavy celery and very little of the traditional "loaded" ingredients like bacon or cheese. And the sweet potato fries are more like crunchy orange grids instead of being crisp on the outside and tender on the inside. That said, I do want to acknowledge that some menu items have been enjoyable in the past. The Portobello Mushroom Chicken, Butterflied Shrimp, and French Dip Sandwich have all been very good. While I enjoy the atmosphere and the people I come here with, I will think carefully before choosing to return, as the inconsistency and pricing no longer feel worth the risk. read more

I like this place a lot - nice atmosphere, good food & nice staff -an all around good time.

We love Hug-Hes. The Pan Seared Alaskan Salmon is my all time favorite. I never thought I would literally crave fish. I tell everyone to try it, and they are never disappointed. Also the Spinach Artichoke Dip.... Holy Heaven!! My husband loves their onion rings and the crispy chicken, avocado salad. We also really enjoy their Fried Green Beans and Cheese Curds which can come in a Build your own Appetizer. Great burgers, really good pasta. This is a great homestyle diner with many options. read more

I never had anything at hug-hes that I've hated... but I've never had anything at hug-hes that I love. Their food is "okay". I would put it at the same level as an Applebees. That being said, they do really well here in Syracuse. People love it. Service is great and the place is clean. Just wish the food was as good as the rest of it. I did go in to try their new menu item this week, the bruschetta. I ate one bite and left the rest. No mozzarella, just Parmesan cheese and the tomatoes were crushed like salsa. read more

Hug-Hes American Kitchen - a plate of food - Salad Near Me - Syracuse, Utah

We love hug-hes. Always treated with kindness and the food is always good! The burgers are delicious and big! We also Love their beer bread that comes with the meal. If you go you need to try the fried green beans. read more

We had amazing lunch today! Everything was delicious and specially we would like to thanks Halley for her service- the best!

Service and food were awesome! We will be back :) We had the pick 3 appetizer (fried pickles, green beans and sweet potato fries) Prime rib salad and clam chowder and it was all soooo good! read more

French dip is delicious. The burgers are pretty good. Cookies are really good and the peanut butter bars are amazing. This is one of our favorite local places. read more

Great food, nice atmosphere, friendly staff, a place that you will come back to, a place to forget your troubles and have a nice meal

I read the reviews, the ribeye salad was highly rated. I tried it, I was very disappointed! I swear they cooked that meat the day before & served it to me the next day. If I were you I'd demand a freshly cooked steak if you order the ribeye steak salad. The cheese curds appetizer was excellent. Our server was exceptional. read more

Went here for a late lunch today and wow the service was amazing. We sat outside in the patio there was great shade. Our waiter Alex, went above and beyond for us. The bread was fabulous along with the crispy chicken salad and Katherine salad were delicious. Only this we didn't enjoy was the lime Richy that was gross. Will definitely go back. read more

Hug-hes Catering Services are TOP NOTCH! They were amazing to work with from working out pricing, portions and budget to having it all ready to go the moment we walked in to pick it up! They even helped us load it up in the car! Everyone LOVED the food! We fed 100+ missionaries the Smoked Chicken Pasta Salad, bread and cookies. There was plenty of food even with young men appetites! I will use Hug-hes for future catering needs! 100%positive experience. read more

Always delicious food, service is great and it's beautifully decorated and clean. We love taking our family here. I love the Portabella mushroom and of course the beer bread with strawberry butter spread. Yum! read more

Their place is very nice the chandeliers are very fancy love the theme. love the pink sugar cookies love the food all of the food is so good the people are so nice. read more

I love this place! Every time we go it has been great! I have not had one thing I did not like. The food is so good and the service is always wonderful! They also serve a special homemade bread with a kind of strawberry butter that is sooooo good! The deserts are also delicious! The restaurant is right by the Syracuse movie theater and has a good ambiance for a family or date night. We also used them once for a business meeting and the catering was a hit! Definitely recommend! read more

So delicious. Truly great customer service. They went above and beyond to fill out large to go order. Even added some surprise extras. Kids meals are large and so fair priced. Highly recommend eating in person for a date night out. Food was fabulous!! We will be back. read more

I really want to like Hug-Hes if for no other reason than it is only a couple blocks from my home but it just doesn't seem to please. They do some things well but overall the value and quality for the price just aren't there for me. We recently tried Hug-Hes for the second time hoping things would be better than we remembered. We ordered to go and they did a great job taking the order over the phone, being on time, handling our special requests, and packaging the food. I got the fish and chips with the beef veggie soup as my side. The portions were large, with plenty of fish and fries. The fish looked awesome, beer-battered and cooked appropriately. Unfortunately, the batter had zero flavor, apparently, they don't season it and the fish (cod) didn't have enough flavor of its own. Luckily I ordered extra lemons which helped provide flavor along with the provided tarter sauce. The fries were steak fries which I assume are frozen vs freshly made, nothing special. The beef veggie soup was celery onion soup in beef broth with a couple of red potato chunks, not too exciting or flavorful. Along with the items we ordered we also got complimentary beer bread with raspberry butter and a couple of frosted cookies, both were good, but both were very sweet. The complimentary items were appreciated and added value to the overall meal but the quality of the main courses and sides made for an overpriced experience. read more

Hug-Hes American Kitchen - Fish and Chips with Beef Veg soup and included Beer Bread and Cookies...to-go - Salad Near Me - Syracuse, Utah

Hug-hes is a great local restaurant! The bread with raspberry butter is delicious and you get it with every order along with some average sugar cookies. I personally LOVE the prime rib salad. It's HUGE too! The prime rib is only offered Thursday to Sunday until it runs out but you can get prime rib on your salad every day of the week! We also like their fish and chips and the buffalo fries. Their cheese curds are good for not being in Wisconsin and I'd def recommend getting them when you go. Their toffee though is where it's at. We ordered some while we waited for a table once and had intentions of eating a little bit and ended up eating whole bag and bought extra after. Their chicken salad sandwiches are tasty too. They aren't full of mayo flavor like a lot of them are so that's a good lunch pick too! You won't regret stopping in! read more

Got the food to go. Pretty quick and packaged nicely. My husband loved his fish and chips. Excellent batter and crisp. Highly recommend them. The burger was great as well I enjoyed the flavors of my salad, chicken and berries. It even came with a side of rolls and cookies. What a nice addition even for to go. read more

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I'll start by saying the food is generally good....BUT yesterday the service (waitress) was so bad I'll tell everyone they should avoid this place and go elsewhere...or do a fast in order to not reward less than mediocre service. Seriously. Last night 3/1/2024, a young blond waitress with pig tails did nothing but ignore me, purposely. No drink refills. No condiments when requested. Just attitude and rolling eyes. And I am not the only table that was annoyed with her. The other couple across from me were treated the same. In fact I had to ask multiple people, including the bus boy, before I could even get any ketchup. By that time my food was cold. And then when she brought me something, the check, she was rude as hell. And then she was once again rude as can be when she saw I didn't include a tip. And why would I? She provided no service. She was nothing but a young entitled person that acted like her job was an inconvenient way of earning money. Her manager and store owner should can her. I don't say that lightly. Update - I talked to the manager. She was very apologetic and was to address the matter directly. I'll be giving this place another try. More to come. My guess is it will be better. One bad employee unfortunately can taint things. read more