During my trip to Utah, this was my first time eating at a Cafe Zupas, and I was really impressed…read moreby the variety they offer. It's a mix of salads, protein bowls, sandwiches, and an impressive selection of soups. Every order comes with a soft, delicious roll that they are happy to give you plenty of, as well as a chocolate-dipped strawberry, which was a fun little surprise.
One of the things I loved most about this place was the flexibility in how you can build your meal. If you're in the mood for a big, hearty sandwich with a rich soup and some cheesecake on the side, you can do that. If you want something lighter, like a protein bowl packed with greens, vegetables, and lean meat, that's an option too. It is nice to have that kind of versatility. I tried the Mediterranean protein bowl a few times, which was absolutely delicious, and their mushroom soup was fantastic. It was hot, flavorful, and paired perfectly with their soft rolls.
The staff was friendly, but the operations felt disorganized. On my first visit, my order was placed on the counter near the prep area, which I assumed meant it was ready for me to grab. When I picked it up and brought it to the register, the cashier seemed confused and told me they were supposed to grab it. There was no signage or communication around this process, and it had been sitting there for long enough where I felt like I was supposed to grab it. Whoops! On another visit with family, we placed a decent-sized order and they ended up missing a few items. The cashier seemed confused about what we had ordered, despite the fact that we had just told their team members at the prep station and there was a handover. There seemed to be a communication gap between the prep staff and the checkout, which made every visit feel clumsy and inefficient.
The interior is bright, modern, and very clean. There is plenty of seating, and they have a long queue setup at the entrance, which I assume helps keep things moving when they are busy. However, during all four of my visits, there were never more than two or three people in line, yet things still felt disorganized. It left me scratching my head, wondering why such a simple process seemed to get tripped up so often.
That being said, the food was absolutely delicious. The variety, freshness, and ability to customize a meal based on what you are in the mood for make this place stand out. Whether you want to go all out or keep things light and healthy, you will find something great here. I will definitely be back the next time I am in Utah.
