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    Caffe Nero

    3.2 (97 reviews)
    Open 9:00 am - 8:00 pm
    Updated 1 month ago

    Order Caffe Nero Takeout or Delivery

    Caffe Nero Photos

    CAFFE NERO ATMOSPHERE

    What's the vibe?
    Trendy
    Casual
    Good for groups
    Outdoor seating

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    Recommended Reviews - Caffe Nero

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    Latte
    Mark P.

    Nice coffee spot - luckily no crowds when I came on a Sunday morning, plenty of seats and couch spaces. Enjoyable - would come back.

    Almond milk and whole grain
    David K.

    It's a great spot, plenty of parking, large inviting space with a great bathroom and a fireplace. The staffing is very uneven, people tend to be very friendly, but they are so young and stupid. My server today had 9 inches of cleavage, no joke, but just as she was hearing my order, apparently she got a text message on her phone that a coworker was calling in today. She did not tell me what it was, she just froze for a full 30 seconds and started remarking some emotional trauma, I thought I was ordering incorrectly, or they were out of something I had ordered. Just stood there with her for about a minute before we finally proceeded to finish my ordering. She left the spill down the coffee, she put my order in a bag despite it being for here, she left the spoon in the coffee, she began a credit card purchase, although I was paying cash. None of that matters, but it just shows that she was out of her element. I told her it's all good when the customer gets a free chocolate as I reached my hand into the jar. She said those aren't free. I smiled, she said OK enjoy your free chocolate. That's why I'm giving her three stars and two or one. Judge me as you will.

    Flies on the waffles
    Michelle M.

    Disappointed and disgusted. Stopped here for a quick bite and upon ordering noticed multiple flies on each of the waffles in their pastry case. When I asked the lady if they had anymore pastries elsewhere as flies were on top of them, she just swatted her hand at them, said "no" and walked away. She seemed very unbothered by this which was insane. No apology & and she didn't even dispose of the fly covered waffles. She left them in the case for someone to buy!!!!!!!!!!! Someone call the board of health??? Wish I took a video but you can see the flies in the photo below. Will not be returning. I will go to the location inside of the mall because they are way better.

    Inside
    Sofyan S.

    Food (5/5): Ordered a strawberry dragon fruit refresher with less ice plus a pain au chocolate. All were good. Service (4/5): Decent service where the person was helpful and got our order out quickly. The server seemed to zone out for a bit while we ordered but the server quickly snapped back into it and we had no issues. Ambiance (4/5): Looks fancy on the outside and looks like a cool cabin interior but there is a lot of messiness inside. For example, seats aren't aligned, the furniture don't match, lightning is inconsistent, and some of the seats look worn out. However, it still kind of works despite this and still gives a nice relaxing, cabin coffeeshop vibe.

    Tiramisu
    X M.

    We like cafe Nero. It has neat ambiance. One point was deducted mainly because the chicken in the chicken bacon chipotle sandwich was a bit too tough.

    Komal H.

    I love this cute cafe at the Burlington Mall, MA. I love going there for coffee and a bite. The inside is very comfy and spacious. I always find a spot to enjoy my coffee without too much of a wait. Few weeks back, I was there with a friend. We ordered the chocolate fudge cake, cappuccino and raspberry vegan tart! Everything was delicious and fresh. Service is prompt. My go to for a nice cup of coffee. I am never dissapointed!

    Front sign, corner of plaza
    C F.

    Fabulous espresso. Baristas super detailed with each drink. Great afternoon stop. It's right outside the mall.

    They never ask for here or to.go
    Mariajose L.

    Such a bad service and attitude from the barista , they don't care the long line they have never ask for here or to go, and when wd ask for here ge made a bad face

    Iced Americano (splash of skim milk)

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    2 years ago

    Ordered for family and it was delivered promptly. It was fresh and the staff is extremely friendly.

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    Caffe Nero - coffee - Updated May 2026

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