This is one of my regular Starbucks. The staff is always friendly and prompt. My drinks are delicious and exactly as ordered. This location has perfect lighting and is consistently clean. It is handicapped-accessible and there is free handicapped parking right in front of the shop. It would be great if there was a button to open the door to make it even more accessible, but other patrons tend to hold the door for me. read more

Starbucks - Interior - Coffee & Tea Near Me - Burlington, Massachusetts

I just suffered a burn because the girl put an exaggerated level in hot coffee, I asked her for cream and milk and the coffee looked dark, I'm not coming back anymore read more

I ordered the Midnight Drink. No joke - it tastes like sugar piss. Either something went wrong while they were making this or Starbucks recipe makers should find a different profession. I currently feel physically ill after drinking this six dollar poison. No problems with service. read more

Starbucks - Midnight Drink - Coffee & Tea Near Me - Burlington, Massachusetts

I just wrote a review on Google as well and will not be coming back to this location. Quite honestly I come here 3-4 days a week and the way this older lady's customer service was ridiculous. Do better Starbucks this location was one of the good ones! read more

Nice Starbucks location located conveniently next to the Burlington Mall. We tried their new Summer-Berry refresher which was incredible-- it tasted like the best version of those blue raspberry dum dums many of us had as kids. There is also adequate parking and the service was prompt. I'll be back! read more

It's good but it's makes my stomach kill. I don't really eat any of the food but some stuff that I've had kinda is bad, but I do really like the egg and cheese. The service is pretty good whenever I've went there so that's good. The Ambiance is okay, personally the songs aren't really my type but can be somebody's! I like walking around the mall, and drinking the coffee and eating. read more

Clean Your Front Windows! If you can't do that right how clean is everything else... Sorry but the front door is the first thing people see along with the windows... Keep them clean or hire a window cleaner weekly. read more

Starbucks - Dirty!!! - Coffee & Tea Near Me - Burlington, Massachusetts

I sometimes buy my espresso beans from Starbucks - they offer to freshly grind them as well but grind can vary from location to location . I bought some beans and asked them to be ground but my espresso machine couldn't handle the fine powder. I came back in, explained the situation and they offered to regrind a new bag... no request for proof, no hassle, just good faith. I really appreciate how friendly and welcoming the whole team is, especially Matt and Justin, cheers guys! read more

Attentive, friendly staff, fast service, good food, clean, and parking. What's not to love?

This is another solid suburban Starbucks location. It's right by the mall and has plenty of parking. There isn't a ton to make it stand out but that's fine. My drink tasted as it should have and the atmosphere was spot on. I'd totally go back if I'm in the area. read more

Starbucks - Coffee & Tea Near Me - Burlington, Massachusetts

Awesome customer service with positive attitude. They also offered me a sample to try to see if the new pistachio latte was good, and of course it's the bomb! I would recommend this place to anyone and give it 10 stars. read more

I love this Starbucks! The staff is so friendly every time I come in, which is just as important as the quality of the food in my opinion. Love it! Keep up the good work! read more

Still a great starbucks. Today I had my first Clover cup of coffee, and it was amazing! It's the first starbucks I've seen that has the clover machine...very cool. read more

Feel bad, I think Jess was having a bad day. A poor lady behind me def. got the brunt of it. Jess was slamming things and mumbling under her breath. Girl May need a vaca read more

Relatively quick service, friendly staff (1 star for them, alone), food items are overpriced relative to bakeries or supermarkets, parking is kind of tough...it's pretty much a standard Starbucks. Could rate three stars, but loses one because of the noise. This has to be the loudest outlet in the entire company. Between the grinding/mixing appliances, the music (turned up to around 160 decibels), and the ongoing conversations of customers which tend to rise in volume with increases in the surrounding noise level, it's tough to hear one's self. A few strategically placed fabric hangings or decorative tapestries might quiet the place a bit. I understand the place is busy...and busy is good for business...but it doesn't have to be so LOUD. read more

This place used to be great... They redid the inside and moved all the good staff to wayside and the Terrace Hall locations. Now: Wicked slow. There were maybe 5 people in the store and I waited a half hour to get the wrong drink. Wasn't gonna correct them to wait a half hour again! Don't come here, spend the extra 50 cents in gas if you have to and go to the Wayside location which has consistently good and fast service. Terrace hall has also been great to me. read more

So all was fine until I got my food. I asked for a bacon egg and cheese on a croissant and got a BEC on this sandwich bread. So I went back through and this woman, (I'm assuming the manager) who was slightly rude, told me that they don't already come on croissants and that I need to pay for it separately. Well this location SUCKS, because I've ordered a BEC on croissant before and paid like $4, no problem. But no, I paid $6.31 for my iced coffee and BEC on sandwich, and then paid an extra $2.41 for the croissant. A $6 sandwich? No. So overpriced. They should've at least given me the croissant for free since it was so confusing. Bad customer service. read more

Had the absolute worst experience here and I work in the plaza so this is usually my go to spot never felt so flustered while ordering and to top it off Jess throws my straw. This will be the last time I'm ordering from here sadly. Usually the crew is NICE and welcoming so 3 stars. read more

This is my daily pit stop, and is the bomb. Service is efficient, accurate, and consistent; so no matter who is taking orders and who is barista my drink is always right. This place is usually crowded and haven't got much in confortable seating, but for a commuter it fits the bill perfectly. The Starbucks Gold card is a great deal for anyone that frequents the mermaid bifida. read more

I was very pleasantly surprised when I stopped by for some coffee after overnight call and saw that this branch has a Clover machine! The Sumatra Tapanuli was lovely and had a dense, hearty profile to it. read more

Just came back from there, Busy at 230pm? I had to wait about 5 minutes for my Hibiscus tea thingy (which is super yummy by the way). Only downside was that I got a croissant too - and wanted it warm- and it was ready way before my tea. I wish they could get them both done at once- but still a fan. read more

So Im a fan... I'm sitting here, my normal spot, and overall this location is great. This location has great staff (very thorough and nice), plenty of seating, not too noisy, and is always busy. The only problem is during peak hours it can get a bit too busy due to the lunch rush and after work rush due to the office park across the street. The only input id like to add is that if they were to expand it would be nice to have a large wooden table (farm table) for people to work from as Ive seen 8 people at most working on their laptops at once. It would nice to have a bit more room, and to not sit on the wooden banquette against the wall (maybe I just have a boney bum haha) Also it does get a bit drafty near the windows but nothing a thick sweater or coat cant fix. read more

Let's just say I ordered the same coffee I get every time (White chocolate mocha latte) and it legitimately tasted of beef jerky I normally LOVE Starbucks but this completely ruined my experience. I wish I could rate it 0 stars read more

This place is like any other Starbucks in the 'burbs. I like coming here on weekends to read journal articles, study, and the like. It tends to be pretty crowded at times so I always do a drive-by(i.e. take a look into the dinning room through the window from my car to see if I'll find a spot to sit, NOT shoot into the store to drive people out!) before getting down and making a coffee purchase. read more

I'm a grad a coffee and go type a guy, and this location is pretty perfect for it. It tends to get very busy, but the baristas work at a very good pace, and really fly through that line in no time. There's not a great deal of space for you solo laptop people, but that's never been a big problem for me. The baristas in general, are super friendly and nice, and engaging which is great. There's not much to my Starbucks visits, but this location has consistently nailed it in all my visits. read more

I've never been in a more disgusting bathroom at a Starbucks. Little flys all over the wall, ton of buildup on the sink. read more

Starbucks - Flys and build up all over sink - Coffee & Tea Near Me - Burlington, Massachusetts

As usual I like it ...its starbucks. The staff was friendly and unfortunately we ordered more number of coffees and later on we canceled. But still they served the extra coffee at free of cost. Thanks starbucks!! read more

Starbucks - Breakfast - Coffee & Tea Near Me - Burlington, Massachusetts

I ordered coffee & danish at 0635 this am , I waited 2 hrs to get my order! It's not cheap . The 2 coffees are tepid in temperature, won't be ordering from this place again ! B read more

Yesterday I took my daughter to Starbucks and it happened to be her birthday. The staff could not have been more friendly and they all enthusiastically wished her a happy birthday and gave her a drink on the house! I also noticed they were super friendly to every single person who walked in the door. They kind of made our day! And they gave us caffeine which certainly helped our day improve!! read more

I've been coming here daily for the last two weeks. This place is near my new Job and well they do get it your order right. HOWEVER, the dark haired young lady who takes my order most days, is rude. Point blank and the period. It's far too early in the morning for the stank attitude. I've seen her roll her eyes at female patrons, suck her teeth, and speak in a condescending tone to anyone who asks her anything that deviates from her standard "What can i get ya" Just not pleasant to have to deal with a nasty scowl so early in morning. read more

THEY HAVE CLOVER! 5 Stars just for that!!! Good selection of coffee, including Reserve, mugs, cups, and desserts. Convenient location close to my house (well Wilmington woudl be better). And the Baristas are always friendly. 5 Stars all the way. Don't forget to tip your barista (no I don't work there ;) read more

Coffee is excellent but this place is so dirty I can only give it 2 stars. The counters and tables haven't been touched with a cleaner today and it's almost 1 PM. The floor needs sweeping and trash needs emptying. The music is too loud also. read more

My favorite place to get coffee, staffs are friendly and they sweep the floor quiet often. Always like to come to this store when I'm in the area. Only downside is that the seats are not perfectly comfortable( hard). But every store is the same for Starbucks, lol. Good job overall. read more

I can't tell whenever I come here if I'm just visiting on a bad day if if they just suck in general. I ordered a six dollar drink today and it tasted like water. Staff was very slow even though it was empty. I went to switch my drink later on my break at the Wayside Common Starbucks and it came out great! Only downside was that I dropped it as soon as I stepped foot into my workplace. And that is how my trip ended up being completely pointless. read more

Oh, how I miss walking over to Starbucks in Burlington on a summer day for an Iced Caramel Machiatto. Service is always very good here and when they screw up an order...they're nice about it and give you a free drink. For all your coffee snobs...you only hate Starbucks because it's popular. If Starbucks was some underground coffee place...you'd love it...admit it. read more

Worst experience at a Starbucks ever. There is a lady (older, asian background) who seems to be in charge and who always appears to take the orders here at this location. This morning (and every other morning I've visited this store), she is simply unfriendly and snappy when taking my orders. She looks at me like taking my order and giving me breakfast is too much effort and beneath her. A younger girl (pink hair, nose ring) who talks a million miles an hour rolls her eyes when I ask her to repeat herself because I can't understand her the first time, then practically snarled, "have a nice day" at me when she dumps my breakfast sandwich and morning bun on the counter in front of me, then turns tail and runs towards the back of the store before I can say "thank you". I walked out of that store so angry I had to come here and say something. read more

Seating was adequate, the Mocha cookie was awesome...

I love this Starbucks. The music is just right for concentrating. The service is good and the layout of the cafe is nice.

This place sucks. Service is terrible and where every other Starbuck gives u a free coffee for buying their overpriced coffee they don't give u squat. Take the time to go to another Starbucks . It will be worth it. read more

Yeah, it's a Starbucks but it's a good one. This one has a Clover machine so they'll brew you a fresh, smooth cup of whatever blend you're in the mood for. It's pretty spectacular. Baristas are friendly, lines move quickly, and the bar is clean. read more