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Café Bistro at Nordstrom

3.9 (55 reviews)
Closed • 11:00 am - 5:00 pm
Updated 1 month ago

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Chicken goat cheese panini
Amy C.

So, I ordered the same meal for delivery as I've had at the restaurant a couple times and I now have a theory about delivered food. You know how you go through a fast food drive thru and you often get the re-warmed, dry burger or the old fries? I think with delivery, restaurants often send out the messed up food that would get sent back if you were in the restaurant. I ordered French onion soup, and the bread and cheese part with some of the liquid was in a BOX. I was stunned. I also ordered a French dip (that was dried out and so burnt I couldn't even tell if there was cheese on it. I only had a few bites and tossed it.) I had one cup of liquid that I wasn't sure was the soup or the au jus that was supposed to come with the sandwich. So, either the au jus or soup was missing. Plus, the cup itself only had about an inch of liquid left in it because the top hadn't been completly put on and the rest of the liquid had drenched the paper bag it came in. My husband made au jus from a packet and luckily we had a can of Campbell's French onion soup I was able to put the toppings on. It was eh and I only ate half of it. One star for the olive tapenade that came with the sandwich. The bistro bearing Nordstrom's name should really have better quality control. My recommendation is to only eat in the restaurant where you can ask to actually receive food, correctly cooked food and in proper serving dishes.

Tomato bisque
Danelle B.

Gotta eat so I can keep shopping. Checking in was unorthodox but once I understood what to do besides standing there clueless. Ordered 2 cups of soup and the grilled chicken panini with fries. Y U M! The bisque was nice and creamy with crusty baguette to dip. Steaming hot didn't keep me from slurping up the whole cup. The panini was chicken, goat cheese, arugula and sun dried tomato...thin on chicken but high on flavor. The aioli with the fries is a whole addiction...olive aioli could just be eaten till I was ready to lick the condiment cup. I've got to get more. Along with a soda, total was $23. Not bad for a girl lunch out. Receipts arrive since we paid at order, came with Nordstrom mints. Precious, but I ate it anyway. Definitely a return trip for shopping sustenance.

This is the undercooked salmon I received the second time.

The Cafe Bistro has been my favorite restaurant since it first opened many years ago because it is the only restaurant in Cincinnati that claims to serve wild Alaskan salmon. That's the reason I go monthly. I don't eat meat- only Alaska salmon. However, their cooks struggle to properly cook salmon. This is the fourth consecutive month I have gone and paid $23 for a salmon salad, but couldn't eat the salmon. It's either overcooked or raw inside. I always ask for medium well- a pretty standard preparation, but I end up only eating the greens and veggies. Today was the final straw. I always pay for my entire salmon salad, even when the salmon is inedible. I have never once asked for a refund. But the salmon is what makes the salad more expensive. Typically, when they ask, I let them know that the salmon is either hard or raw and give them an opportunity to redo it. But today they cooked it three times and couldn't get it right. First, it was overcooked and hard; the second time it came back raw inside; and the final time I couldn't cut it with a knife- it was crispy hard. I gave up and sent it back uneaten. The management and waiter acknowledged it was not cooked properly each time, yet again, I paid $23 for salad greens only. I like the manager and have refrained from writing a poor review for that reason, despite how long this problem has persisted; but I'm tired of throwing money away on food I can't eat. I have NEVER asked for a refund, as long as this issue has persisted, but I'm paying good money for food I can't eat. They should offer a refund, at least on the salmon, when they know that it is over or undercooked. I'm tired of throwing my money away, and leaving still hungry because I couldn't eat the protein. They acknowledge the issue, but don't correct the problem, yet I'm paying for it.

Glenda Y.

This is regarding my to-go order on Saturday, Sept. 8, 2018. I ordered a bowl of French Onion Soup (which has a wonderful, rich broth & plenty of cheese) and the Pan Seared Chicken for $18. LOOK AT THE PICTURE OF THIS CHICKEN BS! What is this crap? Nordstrom, get your cafe together.

Citrus turkey
Stephanie F.

2 words: French fries. They're so addicting, they're the number one reason I eat here. They're drizzled with oil and herbs and I can't stop eating them. Nestled upstairs in Kenwood Towne Centers' Nordstrom is this café with tons of unique meal options. I love coming here during my shopping trips. It's affordable and the quality of food definitely beats the food court. You grab a menu and order as soon as you walk in and then you pick your seat. Your server comes over and brings your drinks and your foods comes out shortly after. I ordered the citrus turkey sandwich which comes on a wheat roll with gouda cheese, lettuce, tomato, a delicious citrus-y aioli and jam along with the best fries ever! I highly recommend Café Bistro for a nice relaxing, delicious break from shopping.

Bistro crab bisque
Khiemo S.

Great food and awesome fries! Nordstrom Cafe Bistro has great food! Especially their herb tossed fries with kalamata olives aioli dip! The shrimp & asparagus risotto is pretty good. Shrimps are big and has a great charred grilled flavor to it! Crab bisque was good. I would prefer it with a little more crab but the side of crunchy bread is clutch!

Citrus Turkey Sandwich, Fries and Kalamata Olive Aioli
Mary S.

I obviously don't shop Malls often because I wasn't aware of this uber cool bistro tucked away upstairs in Nordstrom! The setup of placing your oder and paying first was a little unusual as well as the seat-yourself option but we didn't mind. We began our lunch with the Ricotta and Tomato Jam Jar...a heavenly concoction of ricotta, herb pesto, EEVO and topped with the absolute most delightfully sweet tomato jam to top a buttery crostini. This alone satisfied every taste bud in my mouth, it was amazing. But, I couldn't forget about my sandwich that was soon to arrive although I was still dreaming about that jam. Sat before me was a Citrus Turkey Sandwich loaded with Gruyere cheese, tomato, organic baby greens, a citrus cranberry OH YEAH chutney, garlic aioli on a toasty ciabatta. This isn't even the end of the story...my fries were accompanied by a Kalamata Olive Aioli. Done. I want to work here.

Salmon salad!

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21 days ago

Outstanding food and wonderful staff. I think this every time I'm there. One of my favorite places for lunch in Cincinnati.

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7 months ago

Yummy!! Food was great and everyone was very kind. We had a yummy sandwich. the interior was really nice too.

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Ask the Community - Café Bistro at Nordstrom

Il Gusto Pizza & Pasta

Il Gusto Pizza & Pasta

(109 reviews)

Il Gusto is not only one of THE best hole in the wall restaurants, it is also THE best Italian…read morewe've had in the area! Though spartan, the classic vibes and service are very welcoming! We had better service here than most "normal" sit down restaurants. And the food...not one item we have tried was bad, the vast majority have been the best in their category. Best mozzarella sticks: it's obvious it's a higher quality mozz than whatever everyone else uses. Crispy perfection! Best GF/cauliflower pizza: lots of toppings to choose from (though somehow chicken isn't an option on DD) and again, from the mushrooms to the sauce, you can taste the difference. They make the sauces in house! According to my husband, best Chicken Parm he has had since moving here! You get a healthy portion. And...best cannoli in the area! Growing up in a predominantly Italian and Polish area, I have been lucky to have REALLY good Italian pastries...and their cannoli was reminiscent of those times. This has been the ONLY cannoli in the greater Cincy area that is worth consuming, IMO. All in all, we would dine in at Il Gusto constantly, if we lived closer. Glad they're on DoorDash though! If you are in the Kenwood area, and want a break from the chaos and crowds, Il Gusto is close by!

Had a large Deluxe pizza from Il Gusto the other night and it was amazing. The crust was nice and…read morecrisp. The toppings were plentiful. It was tasty on day 2 warmed up in the oven. I have to say one of the best pizzas I have had in a long time. Only downside for me is that I don't live close. I will be back the next chance I get. Check this place out!

Bourbon House Pizza - Deep dish cheese, pizza

Bourbon House Pizza

(145 reviews)

$$

Okay, I understand the hype! Bourbon House Pizza does Chicago deep dish pizza perfectly. My husband…read moreand I split one of the supreme pizzas and got Italian sausage and mushrooms in it. It was honestly so delicious, and oddly enough was even better reheated the next day! (Reheated great in a toaster oven) It also came out quicker than I expected. (With it being Chicago deep dish, I was prepared to wait!) We also got their appetizer sampler. The items were good, but the pizza balls definitely stood out! The dough was so fantastic and clearly homemade. It was perfectly buttery and flaky, yet firm structural. The sauce was also delicious. A must: pairing everythingggg with their house made ranch. My brother got a steak hoagie and was pretty disappointed when a small sandwich with a meat patty and a side of potato chips is what came out. It just didn't match the caliber of the pizza at all. We also got to Italian sub style hoagies, and those were both small and underwhelming as well. The dining room had a bit of a disheveled feel but I couldn't quite put my finger on what was off. The servers were attentive and kind. We parked at the Levee and walked over. Overall synopsis: I actually can't wait to get pizza here again!!!

We stopped in before a show at Southgate House. It was a Friday and we made reservations for 5:30…read more Reservations at this time were not needed; it was not crowded. The restaurant was clean and comfortable. They have outside seating, which could be nice in the right weather, though the area is just feet from the main drag. Our server was fine. I have no real recollection of them. We ordered a deep dish, looking to find a pizza as good as Zachary's in California. Bourbon House Pizza is not as good as Zachary's, but it is the best deep dish pizza we've tried in the Cincinnati area since we've been back in Cincinnati since 2021. We made our own pizza in an attempt to match our favorite - spinach and mushrooms. It was good. I enjoyed the sauce on top. Under the sauce, the cheese was very thick making the overall taste of the pizza very cheesy. We had a similarly cheese deep dish in Chicago. Our pizza at Bourbon House was better. I will say the crust is thick. I would have eaten the crust if there had only been two pieces per person. Since I was faced with potentially eating four pieces, I opted to skip the crust. One of our group asked if she could order from the kid's menu. The server had no issue with the request. Oddly enough, her meal was huge! We were all surprised it was a kid's meal. Our fourth ordered a small pizza. It looked like it had pineapple on it. I didn't ask how it was, but he ate every bite. It must have been a small and it was the perfect single serving size. Oh... we ordered a medium deep dish. It was eight pieces and was too much for two people. Because we were going to a show after dinner, we didn't box up the leftover two pieces. This size pizza would be great for four people to share. We will continue to look for great deep dish pizza, but we definitely found a good one at Bourbon House Pizza.

Bourbon House Pizza - Pizza Balls

Bourbon House Pizza

(332 reviews)

$$

If you're looking for a place that feels like home while serving food that rivals the best Italian…read morekitchens, this family-owned pizza restaurant is it. From the moment you walk in, you're greeted with warm hospitality that makes you feel like part of the family. The ambiance is cozy yet lively--perfect for a casual dinner, a family gathering, or even a date night. Their pizza is absolutely fantastic (especially the deep dish). The calzones are generously stuffed, baked to golden-brown excellence, and bursting with savory goodness. Don't miss the hoagie sandwiches--each bite is packed with hearty meats, fresh veggies, and just the right balance of seasoning. And the lasagna... wow. Layers of pasta, rich sauce, and melted cheese come together in a dish that feels like pure comfort food. What truly sets this restaurant apart is the combination of incredible food and genuine hospitality. The staff go above and beyond to make sure every guest feels welcome, and the atmosphere is warm, inviting, and full of charm. Overall, this is more than just a restaurant--it's a place where great food and great people come together. Highly recommended for anyone who loves authentic, delicious Italian fare served with passion.

This place doesn't disappoint. Deep dish pizza is my dad's favorite and this place meets his and my…read moreexpectations every single. The staff was nice and the decor is your typical dive bar or pizza place. The deep dish pizza took about 35 minutes but we were told ahead of time that that would be the case. The garlic knots were immaculate. The waitress said that they are made in house with their special homemade dough. I would come back here just for those!!!

Café Bistro at Nordstrom - cafes - Updated May 2026

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