Came here for the first time & invested in a new crossbody bag as my current one was starting to…read morecome apart. Received fantastic & friendly service from each employee I interacted with. This company is a customer-owned company. They sell high end equipment & clothing for the outdoors person. You don't need a receipt to return anything. I also joined their Lifetime membership. Very good perks. Clean, well stocked & maintained store.

Been shopping at this location since 2017/18 and always had the best experience, special thanks to…read moreall the nice people working here. Last week I needed some help with my second backpacking trip to Havasupai and met Alec in the store. I was so surprised that he went above and beyond for me and my questions and recommended several good options not only for the hike but for the car camping as well. Since the experience was so great, I texted my friends from out of the state and asked them to use REI at Paradise Valley for their purchases because of a great value and quality. Hence proved again and again, the REI is the best option for your outdoorsy needs. Thank you brother Alec!

I am in the store currently. I have asked several people for help. Each one says that I need to…read morefind someone from a different department. Two of them were on their phones on social media. In the end this has been the worst experience I have ever had a a dicks sporting goods store. When I checked out, I was asked how my shopping experience was. I told him that it was very frustrating because no one would help me. He apologized and gave me 50% off my purchase.

This location is at Scottsdale Fashion Square & the staff here is super knowledgeable. Great…read moreservice & very good deals galore!

VIsit Scottsdale 101 if you are looking for Dick's Sporting Goods. This is a great source to find…read morejust about any athletic sport need. Large equipment such as treadmills can be found here. They have weights, shoes, specialized clothing, all types of rackets, footballs, basketballs, softball, bats, mitts etc. I could go on and I am sure you can imagine. A very organized store categorized by the sport. There are many types of accessories such as sunglasses, mugs, coolers too. Staff are helpful. Shared parking lot and WiFi available.

We usually go to the DSG at Scottsdale Fashion Square, but today we found ourselves in North…read morePhoenix and decided to pop into this location instead. The first thing my daughter said when she entered the store was "wow, this is a nice Dick's!" I don't disagree! We found what we were looking for... a new net for our basketball hoop, and of course we found more than that too. We ended up purchasing not only the net but a new wiffle ball and bat, a new basketball, and some CLIF energy chew bloks. I'm sure I could have done a lot more damage, so this wasn't too bad! The staff were friendly and helpful and the store was organized. This DICK'S location is much easier to get in and out of with plenty of parking out front (vs. the mall location). We will be back.

This is a fun little store. We had a varmint problem and I had to buy a BB gun. I did some…read moreresearch online and found out that the Gamo Swarm was the best option for me. I'm an animal lover and it was a super tough decision to make, but I decided on a high-powered premium air rifle and premium ammo so that the job would be done quick and as painless as possible. I assumed Amazon was cheaper but I was willing to spend more money to solve the problem today, and I wanted to try to support local. I called to make sure that they had the gun in stock, I spoke with Ismael (I'm sorry, friend I hope I spelled your name right). He was extremely knowledgeable and very friendly. When I showed up to the store, he recognized me from our conversation and came right over to help me. This guy knows his stuff. I was surprised to find out that there was a sale, and it was much cheaper than Amazon! Definitely a valuable employee and I hope he is recognized and well taken care of. I know the district manager for this place as well, his name is Seth Blum and he's a great guy. Super friendly and personable and great at his job. This place is fun, I hope they stick around... If you haven't been in go give them a shot... It reminds me of Popular.. that was a camping/outdoor place back in the early to mid 90s. Thank you all for running a great store, with friendly knowledgeable people.

Really nice guy greeting us. Helped us find what we needed. Organized chaos. But I will…read moreautomatically one star any business that will not allow my child to use their restroom. It's a dumb choice really because I have to set down all of my merchandise and leave. Will I come back? Probably not. Waste of my shopping time I could have spent at another store. Don't do this to parents, just be glad the preschooler didn't pee on your floor and use a key system for your restroom if you have problems with theft or whatever. It's also dumb for you guys because if I stay there longer I'm going to spend more.

Richard was very friendly and super helpful! He helped out a lot and even showed me alot of the…read moredisplays

Jacob made a seamless and positive experience for my kids and I today. I really appreciate his…read morecustomer service and the way he went above & beyond to accommodate us.

So many employees said hi! I wanted to buy so much but I didn't have room in my luggage…read more Guess I will have to buy it online. I highly recommend coming here to explore

What a fun store!!! Everything you need you can find. The…read morecustomer service is THE BEST!!!! I wish this store is nearby. I love lore love it!!

Any time you are a large scale store, you're going to have people complaining. I've bought several…read moreguns from Sportsman's, and I have always had a fantastic experience. Sure, they get busy but that's because they are doing something right. If you go on a Saturday, you should expect more people. The prices are very competitive and they always take their time with you. If you want great prices on quality ammo, these guys have that too.

I rarely write reviews, but my experience purchasing my first firearm at Sportsman's Warehouse left…read moreme compelled to share what happened. After about a year of researching and shopping around, I purchased a Ruger 9mm handgun. As a first-time firearm buyer, I expected the employees handling the sale to be knowledgeable, attentive, and careful, especially when recommending ammunition. Unfortunately, I learned more from other customers in the store, particularly one helpful gentleman, than I did from the staff. The most concerning part of the experience became apparent after I brought my purchase home. Along with the firearm, I bought ammunition recommended by the salesperson. Trusting that recommendation, I loaded the magazine. Although something seemed unusual about the fit, it never occurred to me that I had been sold the wrong ammunition for the handgun I had just purchased. A few days later, while showing the firearm to a friend, he noticed the discrepancy: the ammunition was .380, even though my handgun was a 9mm. I had planned to go shooting the following day and was also arranging professional training. Thankfully, my friend caught the mistake before I attempted to fire it. My concern was that, had I proceeded to fire the weapon with incompatible ammunition, I or someone nearby could have been seriously injured. That possibility made the store's dismissive response especially troubling. I called the store the next day and went in person to speak with the manager. What disappointed me almost as much as the original mistake was how casually my concern was handled. I was offered a $10 gift certificate, and the response left me feeling that the seriousness of selling incompatible ammunition had been dismissed. I emphasized that this was a safety concern, particularly for someone purchasing their first firearm. I expected a meaningful acknowledgment of the mistake and an explanation of how the store would prevent it from happening again. Instead, I left feeling brushed aside. I subsequently emailed the manager more than once and received no response. I understand that employees work hard and mistakes can happen. However, verifying that the ammunition being recommended and sold matches the firearm being purchased is a basic responsibility. Both items were part of the same transaction and appeared on the receipt. Since then, I have visited other firearm retailers and found employees who were more courteous, knowledgeable, and attentive, with comparable products and prices. My one-star rating reflects both the ammunition error and the inadequate response that followed. A $10 gift certificate felt dismissive given the nature of the issue. Based on this experience, I will not purchase another firearm from Sportsman's Warehouse, and I would encourage other buyers, especially first-time buyers, to consider shopping elsewhere.

Runner's Den is a well stocked athletic shoe company and the employees are very knowledgeable and…read morehelpful. I got supportive shoes to help with my plantar fasciitis and they brought out quite a selection and seemed concerned that I get the right fit. I'm very satisfied with their service and the shoes. They do not sell cheap shoes but quality shoes at a reasonable price. My health is worth it.

This is a cute local shop with a good selection of shoes and anything else you might need as a…read morerunner. I did some google research before shoe shopping here, but nothing can compete with a real human runner, measuring your arches and finding something specific for your needs. Staff here were so helpful. I tried on a few different brands, and Paul helped me pick out something perfect. He also gave helpful advice on how long I could expect them to last and what to watch for. The value was definitely worthwhile--my chosen shoes were even on sale. It was overall a great experience that left me feeling encouraged as I prep for my first half marathon.

Always helpful staff. They have price matched any time I show them better deal from a competitor on…read moremy phone. Best Buy 1 get 2nd 50% deal I've seen on the Nike Dry-Fit socks. Store always clean when I stop in

When I walked in I was already pissed about how I was treated at Finish Line so I'm sure the sales…read morerep could tell I was in an irritated mood. He let me look around and stayed at a distance, when he noticed I was ready for help he was right there for me. No high presser sales and very knowledgeable YOU GUYS ARE TRUE CHAMPS.

Brian from At Home Fitness made sure I got my Mom's big birthday surprise in time for her 90th…read morebirthday!!! They REALLY cared about my mom and making sure my gift was delivered on time! They also were VERY great to work with! I will be back! Best, Casey

This was my first time at At Home Fitness. I meant to go to the fitness store across the street for…read moreresistance bands, but ended up making a purchase at this store instead. Brandon was the employee that had helped me out and showed me a couple different machines and workout accessories. I ultimately ended up settling on a tredmil! Brandon was kinda and very knowledgable about the all the equipment in the store. He went over the warranty information with me and answered any other questions/concerns I had. The only thing that I had an issue with was the distance fee. I am already paying $300 for delivery and set up but due to the 46 mile distance I was charged an additional $40.