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Phoenix, AZ

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C & S Sporting Goods

4.6 (88 reviews)
Closed • 10:00 am - 6:30 pm
Updated 2 months ago

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Jimmy w.

Chad, your response only confirms the tone and attitude I experienced firsthand. Instead of taking accountability for your poor customer service, you doubled down with deflection and personal attacks. I wasn't "arguing," I was asking basic questions about shipping--questions that any business should be able to handle professionally. Your employee wasn't mistreated--I simply asked for clarification after getting vague and dismissive responses. Then you got on the phone and made it worse. You absolutely mentioned how time-consuming it would be to "custom make a box" and strongly implied the labor cost would make it unreasonable--then quoted "$80-$120" it was clear: you didn't want to bother with it, and you spoke to me like my business didn't matter. Calling out poor service is not "lying." It's giving other potential customers a heads-up. If this is how you treat people who ask legitimate questions, I stand by every word of my review. Instead of accusing your customers of dishonesty, maybe take a hard look at how you're running your business. His attitude fits his name perfectly. What a "CHAD" ----- CHAD is Absolutely terrible with his customer service skills. His name suits his attitude perfectly. lol. Chad (The owner) was incredibly rude and dismissive from the start. I tried to buy a simple pair of lightweight ski poles online so I called for the shipping price and asked straightforward questions about their shipping process. Instead of helpful answers, I got cut off repeatedly and talked down to. He said he doesn't like to ship items that are very used, even though I saw the photos and accepted the beat up condition of the poles. He then (created another excuse) and bizarrely claimed it would take 45 minutes to make a box and wanted to charge me $80-$120 for labor--just to ship ski poles. He insisted they "ship all the time," but clearly haven't figured out how to do it efficiently. Shipping should've been $15-$26, not a full-blown meltdown. Save yourself the headache and shop literally anywhere else. I can get the same poles on EBay for only $12-$28 shipping cost. What a lazy joke this guy is.

David B.

I love a local business, and this one rocks! I'm mostly interested in the golf, and their selection is similar to other similar stores like Play It Again Sports, however the pricing here is excellent! Go out of your way to visit the location West of the 51 at Northern at 12th St.

Ready for the season! Thx C&S!
Joe L.

These guys and gals are great! I've bought countless gently used items to help my kids get started in a new sports. This season is softball. It's expensive to outfit your kid for a new sport like softball but we were able to get her a glove $20 , bat ($65 this was the only new item and since I saved elsewhere it felt like a fun splurge) , bat bag $12 and helmet for $20. Pants and belts were new and less expensive than Amazon. This is my first stop for all sporting equipment hands down. And...an awesome selection of Goodr Sunglasses.

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6 years ago

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Chad C.

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6 years ago

Always good people there-during the gym closure they always did their best to keep stuff available when they got it

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9 years ago

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7 years ago

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10 years ago

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9 years ago

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8 years ago

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10 years ago

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9 years ago

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9 years ago

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9 years ago

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13 years ago

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8 years ago

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11 years ago

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13 years ago

Lots of good stuff. Reasonably priced too. Nice staff...all good stuff. Love this place.

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14 years ago

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11 years ago

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14 years ago

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13 years ago

Friendly, helpful and what a great selection of stuff! Support this locally owned business!

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9 years ago

This place has a great selection and prices. LOVE that they still carry a decent amount of hockey gear unlike PIAS

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13 years ago

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12 years ago

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7 years ago

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15 years ago

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12 years ago

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11 years ago

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13 years ago

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15 years ago

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10 years ago

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7 years ago

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14 years ago

I've never been disappointed at C & S. Great selection, fair trade-in prices, and Chad is always helpful.

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12 years ago

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11 years ago

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8 years ago

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7 years ago

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8 years ago

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10 years ago

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Chad C.

Thank you! We look forward to serving you again soon.

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10 years ago

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14 years ago

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11 years ago

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Page 2 of 3

Ask the Community - C & S Sporting Goods

Review Highlights - C & S Sporting Goods

“They have a great assortments of all kinds of used sporting equipment at great prices.”

Mentioned in 5 reviews

Read more highlights

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I have to say, I regret my purchase the moment I clicked the button. I thought to myself, "this is…read moretoo good to be true". I almost canceled my order. Before placing the order I called to confirm the condition of the bike I was purchasing. I was told that they have several that were overstock and new in box. I trusted the person I spoke with and then found the reviews on yelp. I was mortifide. I got an amazing deal at about $500 for a Technogym commercial grade cycle. I thought for sure it would come beat up, missing pieces, scratched, dented, you name it. This was absolutely not the case. The bike came brand new in the box, as promised. Mind you, not everything they sell, is brand new, but I was told it would be, and it was. Shipping, tracking, communication were kind of clunky, but not a bad experience overall. The reason I'm giving them four stars and not five is because albeit new, the bike is a previous year model than the one they have pictured on their website. The flywheel isn't fully enclosed, different pedals, slightly different colorway, but nothing that would take away from my cycling experience. I would absolutely buy something else from this company.

Do yourself a favor and stay away from this business…read more We purchased a fully assembled power tower that arrived damaged, and we paid $99 dollars for delivery. Instead of taking responsibility, Chester Spychala told us to "Just loosen a few screws" to fix it ourselves, as if that would magically repair defective equipment. Of course, it didn't. After repeated follow-ups, we were told Chester was no longer with the company. No accountability. No resolution. Just excuses. We have screenshots, photos, videos clearly showing the damage, yet their solution was to charge us $149 to have someone come out and "inspect" the equipment they sent out defective in the first place. Charging customers to look at your own mistake is beyond unreasonable. This company does not stand behind its products and clearly does not value its customers. Save yourself the frustration, time, and money. Shop elsewhere. Below is the last email I got from a manager after I threatened to take them to small claim court. "I understand your position. However, legal threats do not change the fact that our warranty covers broken or defective parts only. The unit was inspected and confirmed to be in proper working condition before leaving our facility, so a refund or replacement does not apply under our policy." "The only option available remains a technician visit, which carries the standard service fee of $149. Beyond this, there are no additional resolutions we can offer."

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Big 5 Sporting Goods

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This is a fun little store. We had a varmint problem and I had to buy a BB gun. I did some…read moreresearch online and found out that the Gamo Swarm was the best option for me. I'm an animal lover and it was a super tough decision to make, but I decided on a high-powered premium air rifle and premium ammo so that the job would be done quick and as painless as possible. I assumed Amazon was cheaper but I was willing to spend more money to solve the problem today, and I wanted to try to support local. I called to make sure that they had the gun in stock, I spoke with Ismael (I'm sorry, friend I hope I spelled your name right). He was extremely knowledgeable and very friendly. When I showed up to the store, he recognized me from our conversation and came right over to help me. This guy knows his stuff. I was surprised to find out that there was a sale, and it was much cheaper than Amazon! Definitely a valuable employee and I hope he is recognized and well taken care of. I know the district manager for this place as well, his name is Seth Blum and he's a great guy. Super friendly and personable and great at his job. This place is fun, I hope they stick around... If you haven't been in go give them a shot... It reminds me of Popular.. that was a camping/outdoor place back in the early to mid 90s. Thank you all for running a great store, with friendly knowledgeable people.

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C & S Sporting Goods - sportgoods - Updated October 2026

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