If you are in need of a fix for a flat tire Benham's garage in Berkeley Heights is the place to go…read more Frank was a walking angel for us. He was kind, swift, personable and professional and treated both my new tire and donut with the utmost care. If you ever find yourself in a dire situation you can count on Benham's garage for a safe, well done job. Thank you so much Frank!!!

Joe provided a simple, straightforward quote. Scheduled work. Suv Tires replaced. No bells and…read morewhistles, just the work. Needed the vehicle by a certain time. Same day dropoff and 2-3 hours later work was done. Also very affordable in comparison to dealers and chain companies. Its good to help a local business as well.

Had a problem and reached out to Bauer Automotive. Got a quick response and brought my vehicle in,…read morethey gave me a proper diagnosis and fixed my baby up fast. Great crew, will definitely be going back. If you have any problem with your vehicles, Bauer is the place to go.

STAY FAR AWAY!!! AVOID AT ALL COSTS!! Heavily padded bills,…read moreattempted to double charge me for parts already purchased, excessive 50% markup on parts, attempted to charge me for expensive repairs that were not needed, attempted to charge me for parts that were not used. After written estimate, deposit, and completion of work Mike Bauer added $800 in labor to my final invoice w/o approval nor a valid reason. Ultimately tried to explain the $800 charge as for 'extra test drives' to check for issues with the same $2,800 repair I declined because it was not needed. Bauer was extremely rude, demeaning, and angry bc he was called out for these multiple attempts at padding my invoice. He got away with the bulk of it by refusing to allow me to pay what was agreed and wouldn't return my vehicle though i'd driven 4 hours to pick it up on Christmas Eve. YOU are much better off taking your equipment to the dealer for repairs.

Honesty and friendly service!! Always answers all questions and repairs are done in a timely manner.read more

Honest, knowledgeable mechanics I trust - which is hard to find…read more Driving your car is serious business, stay safe & sound with Berkeley Auto Service.

Very disappointed. Took my 2019 Jeep in and described a rattling noise that I identified as either…read morethe sway bar or stabilizer links. I wrote it down for them. After getting a bill for over $1100 the noise was the same and I was told my car was 'out of alignment.' The bill stated: "Services Completed" and listed Vehicle serviced, Alighnment checked and Four Wheel Alignment performed" I've been driving for over 40 years and know when the car pulls left or right or is out of alignment. The noise was very noticeable so there is no chance they took it for a test drive. I have 4 children, work two jobs and my wife works so I can't take a whole day off. My time is valuable. I've been using this place for 15 years but there seems to be new workers in the shop and at the front desk. My wife wanted me to take it back but finding another day off was impossible and after a few weeks went by why bother taking it back to the place that didn't fix it? I took it to another place and described the noise and the mechanic took it for a test drive, examined it andit was the stabilizer links on both front wheels. $60 each and with labor $120 my car drives like a new car. In the car repair business it's all about trust. Allan F. Wright

Been using Valley Auto for years. Excellent repairs and Maintenance. Guy and his mechanics are the…read morebest. You won't be disappointed.

I broke down on 287, AAA towed me here. I am from Mass, heading home. I had the most AMAZING…read moreservice. They helped me find rental car, had my car ready within 48 hours, and followed up to make sure I got home safely. very good at communicating, fair price, even for not being a local, regular customer. a true gem and so professional! And I needed a new clutch, not a small order to fill.

Repaired my father's Tacoma, work done well, truck runs great, also fast turnaround time…read moreconsidering it needed a lot of work. Definitely recommend.

I had a negative experience here. The taller attendant was rude and also left my fuel door open…read moreafter fueling.

the gas station is busy. we found ourselves there b c of a car break down. this was the second…read morestation that was within our distance range( car was smoking). the mechanic said he would take a look at it and see what he could do. after the mechanic said he could not do it- we were stuck there. the gas station attendant was very rude and not accommodating in any way. he kept saying we couldnt park our smoking car there. meanwhile, I had called AAA for a tow. the attendant was concerned about himself. Get your gas here but don't expect kindness. It sucks to be treated like an inanimate object when you're already having a hard time.

Our car broke down nearby, so we had it towed to the Firestone in Berkeley Heights. When we…read morearrived, we were told they wouldn't be able to inspect the car for at least three days. Fortunately, the tow truck driver was kind enough to take it to a local repair shop that could look at it the next day. I used to bring my cars to Firestone, but each visit seemed to end with a long list of additional repairs. I'd recommend choosing a highly rated local shop instead.

Humanity is dead. I showed up with a flat tire. I had an extra in the trunk. Manager says it's…read moreagainst policy to install a used one. I told him I bought it from Goodyear and it's "like new" with a high tread. He tries to talk down to me and says "listen I'm not gonna do it but you can buy one or go to the gas station." After trying to sell me there's, they didn't have one and sent me to the gas station where I waited 2 hours for them to tell me they don't have the proper balancing machine for my car and that Firestone should know that because they usually send my type of car to them. For Gods sake if not a tire shop, where else to get your tire changed? I ended up calling triple A and having to get it towed after hours at this point. All this could have been avoided if you get your stick out your ass and dedicate 20 minutes of your time to help a person out. And by "help" I mean take my paying service. It's not a charity. Be a decent human being and not leave me stranded, it's the bare minimum. Don't trust these guys for anything. Believe me they give no shits but how to get their sales up higher.

Great service and competent mechanics they get the job done right the first time. They also keep…read moreyou informed on the big jobs.

How to lose a long time (10 years+) customer. Two vehicles…read more Ripoff charges. 2023 brought 2018 car in for oil change. They changed the oil and oil filter, as requested. They also changed air filter and cabin filter, which I did not request all the parts were hugely overpriced IMO, plus, with all the add-ones, charged me over $500. No response to my complaint afterwards. I'm done with Mark's.

If only I could give it 0 stars... Misunderstandings happen and I'm ok with that, but being treated…read morelike I was treated by the woman on the phone is unacceptable. I was polite and calm from beginning to end, trying to understand why my car was not serviced as expected. All I heard was an incompetent, condescending person talking non stop without listening to me, and ending up yelling and hanging up on me. All this because I disagreed with you? Also, it's not normal that an "oil change" costs $250 and takes 5 hours, with bad customer service on top of that. I am not recommending this place. The service was below my expectations and the customer service was mediocre.

This place specializes in German cars (Porsche, BMW, MBs, etc). My experience was servicing my BMW…read morefor brakes but it turned out that it needed more things. Keep in mind that my car is 13 years old with most things original parts. I knew stuff was just breaking down and they did point that out. They provide a "free" vehicle inspection (fluids, tires, brakes, etc.) I give them credit for pointing out the safety items that needed to be replaced and they were not too pushy with the other "non safety" items. I guess it's their place to provide me the option to replace. They are transparent with their prices (parts and labor). The shop itself is very professional for an "independent". They know who their customer base is. When I was there, a couple of Porsches were on lifts and a number of other Audis, BMW, and Mercedes were parked along the property. None of the cars looked "old". They have complimentary loaner cars (needs to be scheduled out)- I was given the BMW. When I went, the labor rate was in the mid 90s. Overall I'm satisfied with my experience. I think they are a very good alternative to the dealer. It seems they are thorough with their work which translates to "options" for the vehicle owner to decide.

Good guys and good mechanics and fair prices. I trust them and wish I had found them sooner.read more

Thanks to Save and Safe for keeping my car running strong for the last 7 years. I've been wanting…read moreto replace this 2004 MDX but the Truong brothers at Save and Safe have kept this SUV alive and well.