its good it has some issues but its g-ville. I am not a fan of the humongous dog that is super all…read moreup in your business when you go there. Its a decent place. It has some issues, kinda 3 stars but we will go with more towards 4.

Signed up for a rental mail box and the owner forgets to give me back my driver's license which I…read moredidn't notice until I was 1/2 hour away, forcing me to drive back and pick it up, wasting an hour of my busy schedule. Mail given to other customers by staff; had to bed for over a month to get the item. Harassed by a customer's abusive dog that was allowed to enter the building, forcing me to tell the customer to get the vicious dog away from me from fear of being attacked. Had my mail stolen when their facility was burglarized. Complained to the owner and he told me they would renew my contract. Pathetic business that abused me, didn't protect my mail, and allowed an abusive dog to enter the building to harass it's customer then victim blamed me for their liability & incompetence.

Adore this local shop. They recycle, love dogs, and always have happy people working behind the…read morecounter. Thanks for being in Santa Rosa!

Lester, in response to your reply, your associate was rude and defensive from the moment I called,…read moreI even thought I had a wrong number with her monotone and rude way of answering the phone and had to call back. I didn't even have time to press her for an answer. She hung up on me. You must not have read my last message to you three weeks ago as I had stated that I didn't care to point the blame at anyone as your employee was rudely defending herself and denying everything. I simply wanted to know what the next steps would be and how to solve this problem but she hung up before I could finish asking that. Then refused to answer when I called back. The last known whereabouts of that package was at your store. You told me in a private message that it was picked up at 2:30 pm but you refused to show me receipts or proof that it was picked up. You failed to answer the questions I had asked in those private messages. You failed to follow up with me to try to de-escalate this problem. But your concern about your associates feelings rather than a customer's satisfaction is very telling. I had every right to be upset. The representative from the FedEx office that I spoke with today even confirmed that you let that package sit there for three weeks. Seems like she knew you've done something like that before. Yes, this case is closed. Mystery solved. You kept our package in your office until two days ago. You can deny it all again and gaslight, but that just makes you look even worse. Please do not reply to me again. *************** I am updating my previous review because I now know what actually happened to our shipment. It's a shame that I had to find out this information on my own rather than from Lester and his associates. A FedEx 2Day envelope containing vehicle registration tags was dropped off at this location on June 16. It was supposed to arrive on June 18 but wasn't delivered until July 9. During that time, my husband and I drove the vehicle from Las Vegas to Boston with expired registration tags because the tags never arrived. We carried DMV paperwork throughout the trip and worried about being stopped in multiple states. While we were traveling, I called this location to ask why the package had not moved. Instead of looking into it, the employee was dismissive, defensive, rude, and abruptly ended the call. After the envelope was finally delivered, I contacted FedEx directly. The representative investigated the shipment and informed me that the package had never left this office and was not picked up until July 7. She also had to apologize on behalf of this office and that a payment was made for $70 for two-day shipping and received it more than three weeks later. The delay itself was bad enough. Being dismissed when I called seeking help was even worse. Had someone taken a few minutes to investigate instead of acting defensive and more concerned about their associate being questioned and ending the conversation, we would have had answers weeks earlier.

Susan and the entire team at A&M Center are absolutely wonderful! I use their mailbox rental…read moreservice, and they consistently go above and beyond to make everything easy and convenient. Everyone is incredibly friendly, helpful, and genuinely cares about the people they serve. What really stands out is the personalized attention. Susan and her team make you feel valued, not like just another customer, and they are always willing to help whenever something comes up. Their kindness, reliability, and level of customer care are truly exceptional. They are also incredibly supportive of the local community, and it shows in the way they run their business and care for their customers. A&M Center really feels like the kind of local business that makes Sebastopol special. I'm so grateful to have found them and can't recommend Susan and her team enough. If you're looking for mailbox, shipping, or office services with genuinely wonderful people behind them, A&M Center is the place to go!

Gotta love a local owned small business! Susan knows the shipping world inside and out and I…read morealways feel confident she'll get my stuff there safe and on time. Whether it's last minute gifts or cases of local wines she's never let me down! Her staff is friendly and knowledgeable and feel like they really want to give the great service you hope to find at a local business. You won't regret going with A&M center!

The most amazing customer service . Roy, the owner, was very helpful and very accommodating. I…read morewould recommend to all and especially for shipping a few bottles of wine . Thank you Roy for all of your help. Much appreciated

Staff was very helpful with good advice on packing. The price was more than reasonable. I will use…read morethem anytime I need to ship. I was so impressed!

Always have a good experience. Mailing packages isn't always the most phone errand but they make it…read morelight years ahead of some of the other options. It's always quick and friendly.

Quick notarization! The notary wasn't on site but they were able to get one right away for me! That…read morespeaks volumes about their customer service!

These people are amazing!!! They helped me with a rushed job and got me going in time to make all…read morethe things happen.

These folks are great! They went out of their way to get my print job done. They cleaned up my copy…read moreand made it look really great. I was in and out in record time. Thank you, Sprint! I'll use them everytime. ​

Jose and Michael are just great. We've been using the BCC since the previous owner. They are…read morefriendly, professional, fast and quite good at getting print jobs done the way you need them. We get most of our printing through our company, but when we need something special or different, this is the only place we go. I even get some of my office supplies here. Keep it Local!

Excellent work, fast and affordable!!!!!! Highly recommend this place :)…read moreGreat customer service and friendly environment. Definitely a five star!

Best post office EVER!! Shiela is the nicest most helpful customer service person I've ever met…read more She remembers your name and box number. She's always happy and willing to help. The Monte Rio post office is lucky to have her. Everyone else that works there is lovely as well:)

Easy to access and never a line! Staff is friendly and accommodating. Always a pleasure stopping…read morein to mail a package or buy stamps.