1. Burns Computer Services

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South Windsor, CT

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Burns Computer Services

5.0 (3 reviews)
Open • 8:00 am - 7:00 pm

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Best Buy

Best Buy

2.3(88 reviews)
1.8 mi
•$$

Big box but small feel electronics store help. The GM Lynn…read morehas been around since I've been coming to this location (15 years). Kevin was awesome for putting on a screen protector.

I went to Best Buy 10/31/26 and was bringing a television back because they sent the wrong size…read morewhen I ordered online. 1. The girl behind the counter was very young and was light skin maybe Meloto or Spanish. She had black very curly hair just above her shoulder. I am only giving this info, to ID her only. I left the wrong tv with her at the counter and told her I was going to find the right tv and size and bring it back to do the exchange. I found the Samsung 55-inch tv and brought it back to the counter. This is when she asked where I bought the tv and if it was opened and used. The tv was in the shipping box and I had a return slip that Best Buy supplied me with and the tv was not taken out of the shipping box. I'm black and I believe these questions were not warranted and rude and disrespectful. She opened the box and plugged it in and she started acting very strange. I do not know why she was working at Best Buy because she seemed very stupid and unprofessional. Then she tried to sell me a credit card and to get extra protection on the tv and she asked me if I bought the tv from Best Buy or someone else. This was a disturbing experience, and I had to tell her that I was a Prime Customer and didn't need extra protection and i didn't need a credit card. I was soo upset by this transaction that I lost my M&T bank card and couldn't contact Best Buy by phone because they seem to no phones in the store for reasons like this. I am very unhappy with Best Buy and will start to take my cash and business to their competors.

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Best Buy - This item rang up for $199.99

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This item rang up for $199.99

Burns Computer Services - computers - Updated November 2026

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