Had difficulty in accessing my computer due to a password lockout. Brought it to Maccoy Computer late on a Friday afternoon. Lots of potential for a major expense and reinstallation of software. Fortunately, the technical folks at MacCoy Computer were able reestablish access to all of the data and recovered the passwords in under an hour! Prices are fair and service was prompt! Great job. I highly recommend them. read more

My computer, purchased from Dell last December, started having a problem of sometimes not being able to start. I first tried doing a chat with Dell - it was useless. After much back and forth, the chat guy said that while it was working, he could not diagnose the problem. Well how the heck could he diagnose it if it wasn't working?!? So then I turned to MacCoy - my first experience with them. Brought it in, and Brandon quickly diagnosed it as a power supply problem, as evidenced by the green light at the back going out. The Dell chat guy never mentioned that. With that diagnosis, we were able to have Dell send a replacement to MacCoy. It was in warranty, so I was only charged for a minimum amount of service time - well worth it! Bottom line - if I ever needed another computer I would go directly to them for. And for any future service that might be needed. read more

The best of the best. Always accurate, prompt, and reasonable prices. I depend on these folks. Down-to-earth, friendly, and no nonsense,

I have been to MacCoy Computer Care several times for everything from adding ram to a repair on my laptop, and I have always received top notch service, good pricing and good advice. I just talked to Brandon on the phone about the Windows 10 to Windows 11 update and he helped me out in less than five minutes. I recommend McCoy Computer Care whole heartedly. Thanks Brandon! Jim C read more

I've been going to Chris for various computer needs for almost 15 years now! He gives you a straight answer at a great price. He takes a simple approach to complex problems that you won't find at any big box store. read more

How does it feel to have your computer completely crash when you have college work to hand in, a Sunday morning sermon to write and business booking keeping to do? Scary!!!! Called MacCoy technology and he willing came out to my business to look at my computer which needed to be taken back to his shop. A few days later, everything was restored and my computer is working better than ever! Without having my computer backed up, there was a possible chance of loosing everything but Chris took care of it. One happy customer :) read more

Chris is great at listening to the problem as you explain it and offering the best possible options. I admired his thorough effort to diagnose the issues that came up throughout the duration of my laptop repair. I dropped my laptop off before I went on a vacation, picked it up when I got back, and he kept me updated every step of the way. I wouldn't trust any other business with my computer - you can't beat this guy. read more

Do you live in Coventry and need computer help or supplies? Then check out MacCoy Technology. Having this nice computer place here in Coventry saved me so much time and money. Recently I had to purchase some laptop memory for my Dell, and MacCoy had it, and at good price. Saved me a trip over to the Mall in South Windsor. Also recently MacCoy had the proper USB hub for one of our office machines. Its really great to have a local computer shop that can meet the needs of the local business and residential community here in Coventry. This place saved me time and money. Check them out. read more

Amazing, the price was fair, and they were able to do what NONE of the competitors could. I had a time crunch and needed my computer diagnosed and repaired within 24 hours. they were personable and helpful. 100% would go again. read more

I have had screen issues since I received my laptop from Dell. Two Dell technicians came and "fixed" the problem (including replacing the screen) without any difference in graphics quality. MacCoy Technologies was able to fix the problem that Dell couldn't over the phone without me having to leave the house or even get dressed. Chris is amazing! read more

Do NOT take your computer here. I brought my laptop to them to have the broken power jack replaced. About a week and a half later, they called to tell me that the motherboard was fried and had to be replaced. I asked how this could be since the computer worked just fine when I had it and actually booted up in their store with no problem. I was told this somehow was caused by the broken jack. I refused to authorize the repair, knowing that they had to have caused the issue, and was finally told they would replace the motherboard. I was told it would take 5 days. Two weeks later, the computer was finally ready. I went to pick it up and found that they had lost the power cord I had brought in with the computer. The next day, after a phone call and email to them, they finally located the cord. However, the power jack is still somewhat loose and the cord has to be placed just right for power to feed to the battery. Also, my computer is very loud compared to what it sounded like before I brought it there. Please do not ever bring your computer to this place unless you prefer to pay for them to make your problem worse. read more