Ben repaired my dead out of warranty iPhone in an efficient, reasonably priced, successful manner…read more Turned a dead phone into a fully functional one again within the day changing the charging port and battery which had gone bad. Would highly recommend them for any iPhone or computer repair services they offer.

You don't win customers by lying about how I behaved. You hang up on me while I made to call as…read moresuggested on the door and I was not screaming you were the one screaming I did knock on the door firmly and tried to see if the door open and when you asked me rudely what I wanted and I told you I'm looking for a used laptop you told me to F off and closed the door in my face. You said you have a video of this please post it

Gets the job done, but have had some issues in the past…read more I mostly use this location for sending packages using the mail station within the facility. The ups drop off mini location does not handle the same complexity of tasks that a normal ups location would. Many customers in line and myself were directed towards another full service ups location in Storrs. Just be aware you might need to go to Storrs if you need to send out something like a dish tv box.

The hours posted here are wrong. They are open until nine to seven on weekdays nine to six on…read moreSaturday twelve to five on Sundays

Jay hardwired my entire 1800sqft home (I'm electromagnetically sensitive) - We intentionally moved…read moreto Coventry because the nearest Cell phone tower was more than a Mile away!!! Soooo peaceful here and now my home is also a sanctuary! No headaches, no earaches, no artificially induced fatigue, no insomnia! Originally, we resided in Poughkeepsie NY in attached housing with more than 45 Towers and 250 antenna in close proximity!! Plus, folks to the left of us and to the right of us (shared walls) owned every wireless gadget known to man...with NO clue how detrimental it can be to your long term health. It's accumulative damage. And goes through walls! Grrrr. Jay made it right! He has compassion, excellent listening skills and can fill in the gaps when the Tech alludes you! He's the REAL Deal! Jay has come to our rescue on more than 2 occasions when our ole computers malfunctioned - with cost effective solutions! Now, our connections are secure, fast AND SAFE (hard-wired)!!! We Highly recommend him. TheBizTechs didn't let us down. If you want to know what's near your home: www.antennasearch.com If you ask him, Jay can help make your home a better oasis for your health & health of your family!

I highly recommend TheBizTechs in Coventry, CT. I dropped my computer and broke the screen, Jay at…read moreTheBizTechs researched multiple options to repair it at a reasonable price, explaining all the options and costs with me along the way. When it was decided it would not be a cost-effective resolution, at my request, Jay researched alternate computer options, found me an alternative computer, downloaded all the data from my previous one onto the alternate and did it all at a very fair and reasonable price. Bring all your computer problems to Jay and sit back and relax!

I've had these folks do two separate jobs for me. First was moving from an old laptop to a new. It…read morewas done quickly, completely, and at, what I consider, a very fair price. Second was to help me set up a Zoom party for my Mother's 90th birthday. While it appears that my audio problem was an update to my software that somehow got delayed, the tech who came was patient and very informative. I can't recommend this company more than to say they are local, customer service first, and completely responsive to your needs. Well done and I will be back!

Fast service and a personal call from technician. I really assumed a couple of days to be fixed,…read morebut in a few short hours they were done. Great neighbors to have . What a blessing

Very long wait time, just to talk to someone. Was told my…read morephone was ready. Went to pick it up,to find out the part just came. NOT HAPPY ABOUT IT AT ALL!

Worst experience I ever had, if I could give 0 stars I would…read more Dropped off laptop on June 26th, was charged 40 bucks for a "diagnostic fee" which was actually the ex employee Danny signing us up for a warranty for a broken machine. Lying about what we were paying for. For the next 5 weeks we were there multiple times asking what's being done, what's wrong, what needs to be fixed. Was told just a battery needs to be replaced, told any other damage was fixable. Told that it was being worked on. Danny said they had a scrap machine to take parts out of, that since it had been several weeks and was taking so long cause they were understaffed we wouldn't have to pay for parts being taken from this machine to fix our computer. We got a voice message on July 10th saying it was fixed. Get there the next day, told that was premature, that it's not done, but testing is being performed, it will be soon. We go there again and again multiple times over the next several weeks trying to find out what's going on. Always reassured it's being worked on, got my best person working on it, it will be fixed. That it boots up, that it's working just need to make sure it will be able to run and handle what you need to do. That they are performing stress tests. We get there August 3rd, see a different guy there. Was told that Danny and everyone in the store was fired for scamming and defrauding customers. He goes into our account, there was a $700 dollar repair quote we were never told. (Find out only then it needed a total motherboard replacement and battery.) Our computer was marked as "fixed" on July 22nd in their system, it was not fixed, no work was ever done beyond initial diagnostic. I had to call escalations twice to get just the $40 dollars refunded. Initially they didn't even want to refund me the 40 dollars saying we paid for a warranty and that it was covering any new damages. Theoretical New damages on a machine in their possession that was not operable. What could it even cover? Nothing. Had to talk to escalations again and again. Today told by Escalations that they weren't going to compensate us for the lost time, weren't going to do anything for us, that any promises their ex employee made, anything we were told is on him. It's our fault for believing that the store was working on the machine and if we want it fixed we will have to pay full price for everything. Full price for a computer we were told by the ex employee that it was being taken care of and fixed. Never go to this franchise. If anything ever happens, any promises are made by any employees, corporate will wipe their hands of anything and everything. Your fault for believing the employee, your fault for trusting the business to take care of you.

I brought my laptop in after reading 34 five star reviews. He repaired it within 2 days. He gave me…read morea thorough explanation of the repair he made, cost of the parts he used, and even reloaded a disk to demonstrate. Price was very reasonable especially considering the time he spent.

Geno is the owner of ACS and is a joy to work with. He does exactly what you need, and doesn't try…read moreto upsell you. I can't recommend this guy too highly. I had a laptop with a dirty fan, but it still worked. Gino realized that nobody wants to take a working computer out of production for days just to have preventive maintenance done and worked with me to schedule a time when he could get it done quickly. Nice!

Caleb was quite helpful and courteous at the main street Willimantic at&t store- had a serious…read morephone setup problem, he was a great help!

Absolutely disgusted by the service I received here. When I bought my phone and opened up a plan…read morehere, I was told that my phone would be 40% off. Come to find out, when I got my bill, this was not the case, and I was later told that this never was a sale that was offered. Completely confused as to how the employee even used the build your plan tool to set up a fake sale? Now I feel taken advantage of, and was screwed out of hundreds of dollars. Had to lower my data plan to be able to afford my phone bill. And there's apparently nothing anybody can do! Will never be coming back. Please be careful when starting services here.