Great service, repaired my phone and was very friendly. My only concern was the hours said open at…read more9am, but the repair person wasn't there until 10. Also it's in the smoke shop, don't worry :)

From the owner: Your One-Stop Phone Shop! 1071 main st willimantic (inside stars smoke shop)…read moreBuy-Sell-Trade-Repair. In PhoneStation we got you covered with all your phone needs! what we offer: -Buy used phones -sell used phones(iphone-samsung-moto-google) -Fix iphone screens (all models) -phone accessories(cases - screen protectors -chargers- headsets ) -ultra mobile plans

Ben repaired my dead out of warranty iPhone in an efficient, reasonably priced, successful manner…read more Turned a dead phone into a fully functional one again within the day changing the charging port and battery which had gone bad. Would highly recommend them for any iPhone or computer repair services they offer.

You don't win customers by lying about how I behaved. You hang up on me while I made to call as…read moresuggested on the door and I was not screaming you were the one screaming I did knock on the door firmly and tried to see if the door open and when you asked me rudely what I wanted and I told you I'm looking for a used laptop you told me to F off and closed the door in my face. You said you have a video of this please post it

I gave him my laptop with a broken screen, and he fixed it up good, told me the problem and how to…read morefix if it every got broken again.

I recently visited Fix Wireless Phone Repair Shop, and I couldn't be happier with the experience!…read moreMy iPhone screen was completely shattered, but they replaced it quickly and at a very reasonable price. The staff were friendly, honest, and explained the process clearly. My phone looks brand new now, and they even included a screen protector for free. Highly recommend this shop to anyone needing fast, reliable phone repairs! Thank you guys!!

Will be a returning customer. I screwed my laptop up by trying to repair the screen myself. They're…read morehonest, very reasonably priced, and open 7 days a week. Since they only had one review, I wanted to add another one.

Fixed my charging port in a jiffy. Gave me a good deal because it was a simple fix for them.read more

The folks at this place are terrific. Great knowledge and service provided for a fair price. I…read morewould highly recommend them.

This company told me that they would take approximately a half an hour to come to my house and fix…read morea problem I had with my wireless internet. A technician came to my house 3 and a half hours early and proceeded to sit on a laptop in my living room for an hour and a half doing what I was told was a "signal check" for the now working wireless internet. After the hour and a half the technician left, leaving me with a bill for $106.00+ and neither my wireless nor my regular hardwired internet working. I was simply told "You have an old modem that you need to fix. We can give you one for $80, but I don't have one right now." I thanked him for coming out, assuming I would not be charged for such poor service. "I need money" were the next words out of the technician's mouth. When contacted for a refund the customer service representative was abrasive and arrogant, claiming that their workers were competent and that no refund could be granted. I created an account on citysearch just to review this company, something I have never done before. Please, contact any other computer servicing company to fix your problem. Using On The Fly Computer Guy was one of the most demeaning experiences I have ever had. UPDATE: After getting frustrated with the customer service representative (I believe his name was Ron), I checked on the problem myself. Twenty minutes later I had wireless internet. I am now typing this from my laptop using the same wireless internet this company told me was impossible because of my "old modem." With so many other options out there, why risk spending huge sums of money on incompetent technicians? They simply tried to scam me into buying one of their overpriced modems that was completely unnecessary. They'll take your check and laugh to the bank... Pros: Makes you feel confident that they will fix your problem. Cons: Doesn't fix anything but charges you astronomical fees.

Very long wait time, just to talk to someone. Was told my…read morephone was ready. Went to pick it up,to find out the part just came. NOT HAPPY ABOUT IT AT ALL!

Worst experience I ever had, if I could give 0 stars I would…read more Dropped off laptop on June 26th, was charged 40 bucks for a "diagnostic fee" which was actually the ex employee Danny signing us up for a warranty for a broken machine. Lying about what we were paying for. For the next 5 weeks we were there multiple times asking what's being done, what's wrong, what needs to be fixed. Was told just a battery needs to be replaced, told any other damage was fixable. Told that it was being worked on. Danny said they had a scrap machine to take parts out of, that since it had been several weeks and was taking so long cause they were understaffed we wouldn't have to pay for parts being taken from this machine to fix our computer. We got a voice message on July 10th saying it was fixed. Get there the next day, told that was premature, that it's not done, but testing is being performed, it will be soon. We go there again and again multiple times over the next several weeks trying to find out what's going on. Always reassured it's being worked on, got my best person working on it, it will be fixed. That it boots up, that it's working just need to make sure it will be able to run and handle what you need to do. That they are performing stress tests. We get there August 3rd, see a different guy there. Was told that Danny and everyone in the store was fired for scamming and defrauding customers. He goes into our account, there was a $700 dollar repair quote we were never told. (Find out only then it needed a total motherboard replacement and battery.) Our computer was marked as "fixed" on July 22nd in their system, it was not fixed, no work was ever done beyond initial diagnostic. I had to call escalations twice to get just the $40 dollars refunded. Initially they didn't even want to refund me the 40 dollars saying we paid for a warranty and that it was covering any new damages. Theoretical New damages on a machine in their possession that was not operable. What could it even cover? Nothing. Had to talk to escalations again and again. Today told by Escalations that they weren't going to compensate us for the lost time, weren't going to do anything for us, that any promises their ex employee made, anything we were told is on him. It's our fault for believing that the store was working on the machine and if we want it fixed we will have to pay full price for everything. Full price for a computer we were told by the ex employee that it was being taken care of and fixed. Never go to this franchise. If anything ever happens, any promises are made by any employees, corporate will wipe their hands of anything and everything. Your fault for believing the employee, your fault for trusting the business to take care of you.

Used this service 3 times over the years..Always positive...Had slow boot up problem with my old…read moreHP desktop...Also needed an upgrade to Windows 11..They handled it remotely...Took control of my computer via a link that they emailed me..Did the job...Followed up the next day to see if all was OK....$99 total charge...Quite Happy

Not only did they screw around with my mom and never showed up, they did this from 10/8- 10/13!…read moreRepeated appts (4 days!) where no one showed up, no one called...each time my mom called and was told another day, another time...and still no one showed. They seem to think they are the only ones with a schedule. Surprise, you cannot exist without customers, your BBB review is tanked and the only recent reviews in the last year did the same as this one- 1 star because we couldn't give less. My mother had used the same company and same guy came out for years...he's gone and so is their customer service. TANKED. DO not use, recommend NO ONE use them. They should NOT be in a business, because they have no concept of how to run one~ D- rating with BBB...not accredited, even. Never replied to complaints. GROTON,CT was the non service location...

This review has nothing to do with a phone repair service, rather it is a comment on it not being a…read morereliable UPS Access Point. My first experience: UPS delivered my package at this location. I attempted to pick the shipment up four different times, each time when the business was supposed to be open, but found the store was closed. Twice, I attempted to contact the number that was posted on the door, but was not able to get assistance or information regarding when the store would reopen. My shipment ended up being returned to the sender. The second time a different package was delivered there, the business open. I handed the staff person the UPS delivery notice, they looked for the package, but were not able to find it. I was told it would probably arrive soon, later in the day. I contacted UPS, gave them them the number on the delivery notice, and was able to confirm that the package had been delivered days before. Why the staff person did not use the same number to confirm receipt is not clear to me. The same day, I returned to the store, and the staff member handed me the package, explaining that the UPS driver had covered my name with the corner of a label. I was able to easily peel back the sticker, and my name right there. While I did finally receive one package, the amount of lost time and energy left me wanting to avoid having UPS deliver future packages to this location.